Samsung Electronics
5-33
Troubleshooting
Error code 3-011
Fault
Description
When printing, motor breaks away from its place due to the defective fuser gear.
Malfunction of the gear motor in the fuser
Model ML-6100
Check
1. Fuser
2. Engine board
Cause
1. Fuser control temperature is set too high.
2. PC151 or Q3 is defective.
3. Overheat circuit is not operating properly.
Solution
1-1. Check if the thermostat is open, and replace.
1-2. Check if the thermistor sensor is in place, and replace if required.
2-1. R57 and R58 = 3.3k and 1k, respectively.
Check if R57 and R58 are 3.3K and 1K respectively.
2-2. Replace Q3 if C and E are short.
2-3. Replace PC151 if pin 4 and 6 are short.
2-4. Replace Q101 if T1 and T2 are short.
3. Check if the overheat circuit works properly :
Refer to the solution 2-2 under ‘Error Code 3-010’.
Remark
Others
