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42  English

Tr

ouble

shoo

ting

Troubleshooting

Problem

Action

Fills with the wrong 
temperature water.

• 

Fully open both water taps.

• 

Make sure the temperature selection is correct.

• 

Make sure the hoses are connected to the correct water taps. 
Flush water lines.

• 

Disconnect the hoses and clean the screens. The hose filter 
screens may be clogged.

• 

While the washing machine fills, the water temperature may 
change as the automatic temperature control feature checks 
incoming water temperature. This is normal.

• 

While the washing machine fills, you may notice just hot and/
or just cold water going through the dispenser when cold or 
warm temperatures are selected. 
This is a normal function of the automatic temperature 
control feature as the washing machine determines the water 
temperature.

Door (Lid) locked or 
will not open.

• 

While the washing machine is operating, press or tap 

START/

PAUSE

 to stop the washing machine.

• 

It may take a few moments for the door lock mechanism to 
disengage.

Does not drain and/
or spin.

• 

Check the fuse or reset the circuit breaker.

• 

Make sure the electrical voltage is normal.

• 

Make sure the washing machine is plugged in.

• 

Make sure the drain hose is pointed downward. (Natural drain 
models only)

• 

Make sure the drain hose is not clogged.

• 

Make sure the drain hose is not kinked.

• 

Straighten the drain hose. If there is a drain restriction, call for 
service.

• 

Close the door, and press or tap 

START/PAUSE

. For your 

safety, the washing machine will not spin unless the door is 
closed.

Load is wet at the end 
of the cycle.

• 

Use the High or Extra High spin speed. (Applicable model 
only)

• 

Use high efficiency (HE) detergent to reduce oversudsing.

• 

Load is too small. Small loads (one or two items) may become 
unbalanced and not spin completely.

WA8700K(HEATER)_03520W-00_EN.indd   42

2017-01-24     7:57:56

Summary of Contents for WA13M8700G

Page 1: ...Washing Machine User manual WA13M8700 WA8700K HEATER _03520W 00_EN indd 1 2017 01 24 7 57 49...

Page 2: ...ts 12 Step by step installation 13 Before you start 21 Prewash Water Jet Built in sink 21 Detergent guidelines 22 Smart Check 24 Laundry guidelines 25 Operations 29 Control panel 29 Simple steps to st...

Page 3: ...is manual do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machi...

Page 4: ...sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety 2 Fo...

Page 5: ...nings must not be obstructed by a carpet 7 For use in Europe Children of less than 3 years should be kept away unless continuously supervised 8 CAUTION In order to avoid a hazard due to inadvertent re...

Page 6: ...result in electric shock or fire Plug the power plug into the wall socket so that the cord is running towards the floor If you plug the power plug into the socket in the opposite direction the electri...

Page 7: ...s WARNING If the appliance is flooded turn off the water power supplies immediately and contact your nearest service center Do not touch the power plug with wet hands Failure to do so may result in el...

Page 8: ...e product will not be covered by the standard warranty provided by Samsung and no responsibility can be attributed to Samsung for malfunctions or damages resulting from doing it Unplug the power plug...

Page 9: ...ributed to Samsung for malfunctions or damages resulting from such misuse Do not stand on the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals metal objec...

Page 10: ...prevent accidents when doing laundry What s included Make sure all the parts are included in the product package If you have a problem with the washing machine or the parts contact a local Samsung cu...

Page 11: ...12 Detergent drawer 13 Power cord NOTE Availability of parts with an asterisk depends on your model Door Make sure to keep the door closed while the washing machine is operating Lint filter This colle...

Page 12: ...machine on a solid flat floor without a platform or bricks Keep the washing machine at 10 cm from each adjacent wall Water supply Make sure water taps are easily accessible Turn off the taps when the...

Page 13: ...mperature is always higher than the freezing point 0 C Away from a heat source STEP 2 Leveling your washer A See if the washer is level by checking the position of the tub 1 Slide the washer into posi...

Page 14: ...ockwise or counterclockwise as necessary NOTE Turn the leveling feet clockwise B to lower the washer and counterclockwise C to raise the washer STEP 3 Connect the water hose A B Connect the water hose...

Page 15: ...en it by 5 mm C 4 Insert the adaptor into the water tap and tighten the screws while lifting up the adaptor 5 Turn part C in the arrow direction to tighten it D 6 While holding down part D connect the...

Page 16: ...there are water leaks repeat the steps above If using a screw type of water tap connect the water hose to the water tap as shown WARNING Stop using the washing machine if there is a water leak and con...

Page 17: ...ater inlet 1 Connect the red end of the hot water hose to the hot water inlet on the back of the machine 2 Connect the other end of the hot water hose to the hot water tap STEP 4 Position the drain ho...

Page 18: ...rear of the drain outlet depends on the model Availability of the hose cap depends on the model 2 Connect the other end of the drain hose to a standpipe or basin that is positioned 90 100 cm from the...

Page 19: ...de 5 cm or more from the floor Do not run the drain hose under the bottom of the machine STEP 5 Power on Plug the power cord into a wall socket featuring an AC 220 240 V 50 Hz approved electrical outl...

Page 20: ...If the washer rocks and vibrates excessively level your washer again Refer to the STEP 2 Leveling your washer section on page 13 for instructions STEP 7 Calibration Mode Your Samsung washer detects th...

Page 21: ...er may overflow 1 Press the release lever on the middle of the door Put laundry in the Built in sink 2 Press Water Jet to supply water to the Built in sink and then hand wash 3 When done you can eithe...

Page 22: ...nt Liquid detergent compartment B Apply a recommended amount of liquid detergent into the compartment To use powdered detergent remove the liquid detergent compartment The washing machine does not dis...

Page 23: ...ing the cleaning agents To ensure maximum cleaning results it is recommended that powdered detergent should be thoroughly dissolved in a small amount of water before adding to the machine CAUTION Do n...

Page 24: ...Smart Washer app on your mobile device and tap Smart Check 4 Put the mobile device close to the washing machine s display so that the mobile device and the washing machine face each other Then the inf...

Page 25: ...urce in or on the washing machine Do not wash these clothes Neckties brassieres jackets suits and coats can be easily deformed by shrinking or discoloring on the surface These clothes are mostly made...

Page 26: ...ms as well as the tub Turn clothing with buttons and embroideries inside out If pants or jacket zippers are open while washing the tub may be damaged Zippers should be closed and fixed with a string C...

Page 27: ...e blanket as shown and then put it on the plastic area A of the tub before inserting into the tub A STEP 4 Prewash if necessary To remove stains and dirt on collars sleeves hems and pockets apply dete...

Page 28: ...amounts of detergent do not produce much improvement in washing results but cause damage to the laundry due to deteriorated rinsing performance Bleach is strong alkali in nature causing damage to or d...

Page 29: ...End Press to finish the wash at a specified time To cancel the Delay End settings simply turn off the washing machine You can set the Delay End time up to 24 hours 08 Soak Press to add soaking time at...

Page 30: ...n the cycle panel 3 Change the cycle settings water level wash time rinse count and or spinning speed as necessary 4 To add an option such as Delay End and Soak press the corresponding button 5 Press...

Page 31: ...results use liquid detergent BABY CARE Featuring a high temperature wash and extra rinses to help remove the remaining detergent effectively TOWELS For bath towels washcloths and mats BEDDING For bulk...

Page 32: ...s The indicator turns off If the tub has contained water simply restart the machine and hold down two buttons simultaneously for 3 seconds to deactivate the Child Lock With the Child Lock enabled You...

Page 33: ...utton turns on and the timer starts 4 To cancel Delay End restart the washing machine by pressing POWER Real life case You want to finish a two hour cycle 3 hours from now To do this add the Delay End...

Page 34: ...completely empty This may cause damage to the laundry or a problem with the washing machine Tub Clean reminder The indicator reminds you of cleaning the tub when necessary If you happen to see the in...

Page 35: ...ove 2 Unlock the cover and clean the filter with running water and a brush 3 When cleaning is complete close the cover and reinsert the filter case to the original position You will hear a clicking so...

Page 36: ...ut a floor cloth or towel under the Pump filter Turn the filter knob anticlockwise to remove 2 Clean the filter with running water and a soft brush 3 Reinsert the filter and turn clockwise until it lo...

Page 37: ...pull out the mesh filter from inside the water inlet as shown 2 Use a soft brush to clean the mesh filter with running water 3 Reinsert the filter Make sure it is tightened against water leaks WA8700...

Page 38: ...the detergent drawer 2 To remove pull the detergent drawer while pushing the ends of each side 3 Remove the inserts from the compartments Rinse the inserts and the drawer in warm water and clean with...

Page 39: ...non metallic brush B A 5 Return the insert to the proper compartments Replace the drawer by placing the drawer rail A on the compartment rail B while tilting the drawer downward 6 Fully push the draw...

Page 40: ...r is in a soaking cycle Please wait Check the fuse or reset the circuit breaker Water is not supplied Make sure you press or tap START PAUSE after selecting the water supply Make sure the water taps a...

Page 41: ...circuit breaker Close the door and press or tap START PAUSE to start the washing machine For your safety the washing machine will not spin unless the door is closed Before the washing machine starts t...

Page 42: ...ed or will not open While the washing machine is operating press or tap START PAUSE to stop the washing machine It may take a few moments for the door lock mechanism to disengage Does not drain and or...

Page 43: ...ain hose Soak them in warm water Fill the spin basket with warm water and then wait for about 10 minutes Put a hot towel on the drain hose connector Reconnect the water supply hose and drain hose and...

Page 44: ...cycle If the problem continues call for service 4C Water is not supplied Make sure the water taps are open Make sure the water hoses are not clogged Make sure the water taps are not frozen Make sure...

Page 45: ...harness Check if power is supplied properly If the information code remains contact a customer service center 9C2 Low voltage detected Check if the power cord is plugged in If the information code rem...

Page 46: ...ins contact a customer service center PC1 After position of the clutch is detected if the signal of the clutch hall goes wrong If the information code remains contact a customer service center Ub Spin...

Page 47: ...1650 Dimensions mm W 686 x D 744 x H 1077 Net weight kg 65 0 Water pressure MPa kg f cm2 0 05 0 78 0 5 8 0 Spin speed rpm 800 NOTE Asterisk means variant model and can be varied 0 9 or A Z The design...

Page 48: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www samsung com au support DC68 03520W 00 WA8700K HEATER _03520W 00_EN indd 48 2017 01 24 7 57 57...

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