Samsung WA10J8700G Series User Manual Download Page 2

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2 English

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Contents

Safety information

What you need to know about the safety instructions

Important safety symbols

Important safety precautions

Installation

Unpacking your washer

Overview of your washer

Basic location requirements

Important note to installer

Step-by-step installation

Operating instructions

Loading your washer

Getting started

Washing a load of laundry

Control panel

Cycle overview

Options 31
Washing clothes using the cycle selector

ATC (Auto Temperature Control)

The basics

Detergent use

Features 40

Maintaining your washer

Cleaning the exterior

Cleaning the interior

Storing your washer

Preserving the top cover and the front frame

Cleaning the built-in sink and lint filter 44
Cleaning the dispensers

Tub clean

Troubleshooting

Checkpoints 48
Information codes

WA8700J_WA10J8700GP-03520B-03_SA.indd 2

2015/7/25 11:29:18

Summary of Contents for WA10J8700G Series

Page 1: ...Washer User manual WA10J8700G SSEC SEC WA8700J_WA10J8700GP 03520B 03_SA indd 1 2015 7 25 11 29 18 ...

Page 2: ...r 26 Getting started 27 Washing a load of laundry 28 Control panel 28 Cycle overview 30 Options 31 Washing clothes using the cycle selector 34 ATC Auto Temperature Control 36 The basics 37 Detergent use 39 Features 40 Maintaining your washer 43 Cleaning the exterior 43 Cleaning the interior 43 Storing your washer 43 Preserving the top cover and the front frame 44 Cleaning the built in sink and lin...

Page 3: ...English 3 Contents Specifications 55 Fabric care chart 55 Helping the environment 57 Specification sheet 58 Cycle chart 59 WA8700J_WA10J8700GP 03520B 03_SA indd 3 2015 7 25 11 29 18 ...

Page 4: ...do not cover all possible conditions and situations that may occur It is your responsibility to use common sense caution and care when installing maintaining and operating your washing machine Because the following operating instructions cover various models the characteristics of your washing machine may differ slightly from those described in this manual and not all warning signs may be applicab...

Page 5: ... the inside and children may be seriously injured if trapped inside This appliance is not to be used by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do...

Page 6: ...In order to avoid a hazard due to inadvertent resetting of the thermal cut out this appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by the utility CAUTION Do not use the water to exceed 50 C when using the hot water in your washing machine Plastic parts may be deformed or damaged and this may result...

Page 7: ... appliance must be properly grounded Do not ground the appliance to a gas pipe plastic water pipe or telephone line This may result in electric shock fire an explosion or problems with the product Never plug the power cord into a socket that is not grounded correctly and make sure that it is in accordance with local and national regulations Do not install this appliance near a heater or any inflam...

Page 8: ...ectric shock or fire In the event of a gas leak such as propane gas LP gas etc ventilate immediately without touching the power plug Do not touch the appliance or power cord Do not use a ventilating fan A spark may result in an explosion or fire Do not let children play in or on the washing machine In addition when disposing of the appliance remove the lid If trapped inside the product children ma...

Page 9: ...u open the lid contact your nearest Samsung Customer Service Usage cautions CAUTION When the washing machine is contaminated by a foreign substance such as detergent dirt food waste etc unplug the power plug and clean the washing machine using a damp soft cloth Failure to do so may result in discolouration deformation damage or rust The product you have purchased is designed for domestic use only ...

Page 10: ...lean the appliance by spraying water directly onto it Do not use the strong acid cleaning agent Before cleaning or performing maintenance unplug the appliance from the wall socket Failure to do so may result in electric shock or fire WA8700J_WA10J8700GP 03520B 03_SA indd 10 2015 7 25 11 29 19 ...

Page 11: ...shipping or you do not have all of the items contact 1300 362 603 To prevent personal injury or strain wear protective gloves whenever lifting or carrying the unit WARNING Packing materials can be dangerous to children Keep all packing material plastic bags polystyrene etc well out of children s reach CAUTION When unpacking the washer 2 person collaboration is needed To remove the cushion bottom o...

Page 12: ...e sure all the parts are included in the product package If you have a problem with the washer or the parts contact a local Samsung customer center or the retailer 03 10 12 13 11 09 07 08 02 01 04 14 05 06 WA8700J_WA10J8700GP 03520B 03_SA indd 12 2015 7 25 11 29 20 ...

Page 13: ...ver Leveller NOTE If you lose an accessory and want to purchase a replacement contact the Samsung service center 1300 362 603 The design of the parts and accessories may differ from the pictures above Their design is subject to change without notice for product improvement Do not reuse old hoses Only use new water supply hoses when you install the washer Old water supply hoses can leak or burst ca...

Page 14: ...e not sure whether the appliance is properly grounded Do not modify the plug provided with the appliance if it does not fit the outlet have a proper outlet installed by a qualified electrician Important safety precautions To prevent unnecessary risk of fire electrical shock or personal injury all wiring and grounding must be done in accordance with the National Electrical Code ANSI FNPA No 70 Late...

Page 15: ...he factory Flooring For best performance you must install your washer on a solidly constructed floor Wood floors may need to be reinforced to minimize vibration and or unbalanced load situations Carpeting and soft tile surfaces are contributing factors to vibration which can cause your washer to move slightly during the spin cycle Never install your washer on a platform or weakly supported structu...

Page 16: ...nfined area A B C D E A 21 in 53 3 cm B 2 in 5 1 cm C 29 3 in 74 4 cm D 6 in 15 2 cm E Gap between end of water valve and the wall Case 1 Assemble supply hose after installing Over 3 9 in 10 cm Case 2 Assemble supply hose before installing Over 2 8 in 7 cm WA8700J_WA10J8700GP 03520B 03_SA indd 16 2015 7 25 11 29 21 ...

Page 17: ...A A 27 0 in 68 6 cm B 39 2 in 99 5 cm C 45 7 in 116 0 cm B A A 29 3 in 74 4 cm B 45 7 in 116 0 cm A A 59 8 in 152 0 cm B A C C A 48 0 in2 310 0 cm2 B 24 0 in2 155 0 cm2 C 3 0 in 7 6 cm NOTE Required spacing WA8700J_WA10J8700GP 03520B 03_SA indd 17 2015 7 25 11 29 22 ...

Page 18: ...n Rinse Spin with small amount of laundry about 4 5 towels as a test cycle Running Calibration Mode Finishing the installation Does your washer vibrate NO YES Check again before steps Step by step installation STEP 1 Selecting a location NOTE Before you install the washer make sure the location Has a hard level surface without carpeting or flooring that may obstruct ventilation Is away from direct...

Page 19: ...ater leakage CAUTION When you initially install the washer be sure to use new hoses Failing to do so may result in a water leakage or overflow and may damage your property CAUTION Do not connect multiple water supply hoses together to increase the length of the supply hose Hoses connected this way can leak and the leakage can cause electrical shock If a hose is too short replace the hose with a lo...

Page 20: ...tape or sealant to the faucets or water supply intakes This can damage the fittings NOTE After you have connected the water supply hoses to the faucets ensure that they are connected correctly by pulling the water supply hoses downwards 3 Place the unconnected ends of the hoses into a bucket and open the faucets connected to the two water supply hoses for 10 or 15 seconds to remove any foreign sub...

Page 21: ... cold water faucets If either or both are not connected an 4C no fill code can be displayed NOTE If you do not want to use the hot water supply hose insert the water intake cap into the hot water supply intake hole In this case you must select the Tap Cold for the water temperature If you select the Tap Cold all the lamps for the water temperature options are turned off CAUTION Confirm that the wa...

Page 22: ... wall with a hook or to the tap with a piece of string to prevent the drain hose from moving B C D E In a standpipe or laundry tub The standpipe B and laundry tub C must be no shorter than 39 in 99 cm and no longer than 96 in 245 cm NOTE Make sure that the connection between the drain hose and the standpipe is not airtight D Hose retainer E Tie strap WA8700J_WA10J8700GP 03520B 03_SA indd 22 2015 7...

Page 23: ... can be reduced at this height It can cause the washer to have an odor because of remaining water in the drain system NOTE If the drain hose is installed below 39 in 99 cm water can be drained in cycles due to a siphon phenomenon It causes the washer to display 4C STEP 4 Leveling your washer A See if the washer is level by checking the position of the tub 1 Slide the washer into position 2 Open th...

Page 24: ...d counterclockwise C to raise the washer STEP 5 Powering your washer Plug the power cord into a 3 prong well grounded 220 240 volt 50 Hz approved electrical outlet protected by a fuse or comparable circuit breaker Your washer is grounded through the third prong of the power cord when plugged into a three prong grounded electrical outlet Test run Make sure that you install your washer correctly by ...

Page 25: ...f the washer rocks and vibrates excessively level your washer again Refer to the STEP 4 Leveling your washer section on page 23 for instructions STEP 7 Calibration Mode Your Samsung washer detects the laundry weight automatically For more accurate weight detection please run Calibration Mode after the installation To run Calibration Mode follow these steps 1 Remove laundry or any contents in the m...

Page 26: ...s When washing big bulky items or a few smaller items that don t fill the tub completely a rug a pillow stuffed toys or one or two sweaters for example add a few towels to improve spin performance Do not insert bulky items except for Bedding in this cycle NOTE During the spin cycle the washer may add additional water to redistribute the clothes and correct an imbalance inside the drum When washing...

Page 27: ... indicate the time remaining in the cycle NOTE The actual time required for a cycle may differ from the estimated time in the display depending on the water pressure water temperature detergent and laundry 8 Before your washer starts to fill it will make a series of clicking noises to check the door lock and do a quick drain NOTE When the cycle is complete the Door Lock indicator will go out and E...

Page 28: ... level is automatically adjusted However you can select the water level manually by pressing this button According to the texture and humidity of clothes water level and water consumption may differ 04 Power Wash You can select the water stream type Medium High Low Medium You can change the setting depending on the cycle You cannot change the setting during a Spin cycle 05 Temp Press the button re...

Page 29: ...ains more thoroughly by specifying additional time 10 Delay End Delay the end of any cycle for up to 19 hours in one hour increments Displayed hour indicates the time the wash will be ended 11 Wash Press this button to only perform a wash cycle or to adjust the wash time 12 Rinse Press this button to only perform a rinse cycle or to adjust the rinse count 13 Spin Press this button to perform a spi...

Page 30: ...raining pants shirts tops and other performance clothing This cycle provides effective soil removal with gentle action for special fabric care TUB CLEAN Use this program to clean the tub It will keep the tub clean and sanitary WATER SAVING This is a specially designed cycle that enables you to wash laundry effectively with the minimum amount of water Water Saving Water level 7 Power wave medium Wa...

Page 31: ...rce after 30 seconds The Power button is disabled while the washing machine drains water in Child Lock mode If the water level in the tub is above the safe water level and the Child Lock function is turned on while the door is open CL is displayed on the LED display even if the power of the washer is turned off and the washer drains water by force Even if the power of the washer is turned off if t...

Page 32: ... Water Level and Power Wash simultaneously for approximately 3 seconds When you deactivate the Child Lock function the Child Lock indicator is turned off The Child Lock function prevents children or the infirm from accidently operating the washer and injuring themselves WARNING If a child enters the washer the child may become trapped and suffocate CAUTION Once you have activated the Child Lock fu...

Page 33: ...her repeats a wash cycle after supplying water and then performs a 10 or 20 minute soak cycle When the Pre Soak cycle is complete the configured wash cycle starts without draining water PowerJet Plus After supplying additional water the drum rotation creates a waterfall that dissolves the detergent thoroughly This allows the detergent to penetrate more evenly into the clothes and remove stains eff...

Page 34: ...e error code displayed on the display panel of the washer manually into the Smart Check app NOTE Downloading the Smart Check app Download the Samsung Laundry App into your mobile phone from the Android market or Apple App store Search word Samsung Smart Washer Dryer NOTE Precautions when using Smart Check If light from a light bulb fluorescent bulb or lamp is reflected on the display panel of the ...

Page 35: ...number of rinse cycles the spinning speed and the delay time by pressing the appropriate option button 8 Press Start Pause and the wash will begin The process indicator will light up and the remaining time for the cycle will appear in the display Pause Option To remove or add laundry items follow these steps 1 Press Start Pause to unlock the lid NOTE The lid cannot be opened when the water is too ...

Page 36: ...ut the best washing performance at each cycle NOTE If you select COTTON this cycle is the regulation and UL cycle Since new washers must reduce the amount of energy usage as a first priority customers will notice more cold water entering the washer But this is normal not a problem In those regulation cycles Hot temperature is similar to acceptable adult bath water temperature and warm temperature ...

Page 37: ...he door until you hear a clicking sound 2 Put clothes to prewash in it 3 Press Water Jet to supply water to the Built in sink and hand wash 4 When done gently lift up the Built in sink to drain water into the tub NOTE If you want to hand wash while the machine is operating press Start Pause to stop operation and then follow steps 1 4 above If you open both the door and the Builtin sink lower the B...

Page 38: ...ot abuse Water Jet Excessive use of Water Jet increases water consumption When running water to the tub do that gently Otherwise water may overflow the tub Use caution when removing laundry from the tub You may bump your head on the Built in sink Do not block the outlet of Water Jet with hands Water may leak outside the tub causing a system failure Put only clothes to prewash in the Built in sink ...

Page 39: ...amount of soiling Avoid overloading NOTE When using powdered detergent it is recommended that the powder be dissolved in warm water to ensure optimum cleaning results The detergent water mixture can be added to either the tub or to the detergent dispenser tray Reducing the amount of detergent used may reduce the effectiveness of the cleaning action WA8700J_WA10J8700GP 03520B 03_SA indd 39 2015 7 2...

Page 40: ...e which is added to the load at the beginning of the cycle When using powdered detergent remove the liquid detergent compartment from the detergent drawer The washer will not dispense powdered detergent from the liquid detergent compartment To add detergent to the automatic dispenser 1 Open the dispenser drawer 2 Load the recommended amount of liquid or powder detergent into the detergent compartm...

Page 41: ...or safe bleach add it with the detergent to the detergent compartment NOTE When adding color safe bleach with detergent it is best if both laundry products are in the same form liquid NOTE When using powdered detergent remove the liquid detergent compartment A from the detergent drawer The washer will not dispense powdered detergent from the liquid detergent compartment WA8700J_WA10J8700GP 03520B ...

Page 42: ...automatically releases liquid fabric softener at the proper time during the rinse cycle NOTE Use the softener compartment ONLY for liquid fabric softeners DO NOT use the Downy Ball in the fabric softener compartment with this washer It will not add fabric softener at the appropriate time Use the detergent compartment Brand names are trademarks of their respective manufacturers Do not use liquid fa...

Page 43: ...emain in your washer as a result of washing clothes Failure to follow these instructions may result in unpleasant conditions including odors and or permanent stains on your washer or laundry Hard water deposits may be removed if needed Use cleaners labeled Washer safe Storing your washer Washers can be damaged if water is not removed from hoses and internal components before storage Prepare your w...

Page 44: ...ilter Keep the washing machine clean to prevent deteriorated performance and to preserve its life cycle Built in sink 1 Open the door and use a cloth or sponge to clean the Built in sink 2 Press Water Jet to supply water to the board Use this water to rinse the board Lint filter 1 Press down the upper area of the filter case to remove 2 Unlock the cover and clean the filter with running water and ...

Page 45: ...dispenser drawer straight back until it stops 2 Push the ends of each side of the case at the same time When you feel the ends push pull out the dispenser drawer 3 Remove the inserts from the 3 compartments Rinse the inserts and the drawer with warm water to remove traces of accumulated laundry products WA8700J_WA10J8700GP 03520B 03_SA indd 45 2015 7 25 11 29 30 ...

Page 46: ...residue from the upper and lower parts of the recess B A 5 Return the inserts to the proper compartments and replace the drawer by placing the dispenser drawer rail B on top of the compartment rail A Tilt the dispenser drawer downward and insert it Then push the drawer in firmly and slowly WA8700J_WA10J8700GP 03520B 03_SA indd 46 2015 7 25 11 29 30 ...

Page 47: ...m with the washer TUB CLEAN Auto Indicator function If the TUB CLEAN indicator is lit after a wash it indicates that tub drum cleaning is required In this case remove the laundry from the washer turn the power on and clean the drum by running TUB CLEAN If you do not run TUB CLEAN the TUB CLEAN indicator turns off However the TUB CLEAN indicator will light again after two washes Not running TUB CLE...

Page 48: ...n a soaking cycle Please wait Check the fuse or reset the circuit breaker Water is not supplied Make sure you press or tap Start Pause after selecting the water supply Make sure the water taps are open Is the filter net at the water supply hose connector clogged Clean the filter net by brushing with a toothbrush Is the water supply cut off If the water supply is cut off close the tap and power off...

Page 49: ...these objects from the washing machine after washing is complete Stops Plug the power cord into a live electrical outlet Check the fuse or reset the circuit breaker Close the door and press or tap Start Pause to start the washing machine For your safety the washing machine will not spin unless the door is closed Before the washing machine starts to fill it will make a series of clicking noises to ...

Page 50: ...d or will not open While the washing machine is operating press or tap Start Pause to stop the washing machine It may take a few moments for the door lock mechanism to disengage Does not drain and or spin Check the fuse or reset the circuit breaker Make sure the electrical voltage is normal Make sure the washing machine is plugged in Make sure the drain hose is pointed downward Natural drain model...

Page 51: ...the water supply hose and drain hose Soak them in warm water Fill the spin basket with warm water and then wait for about 10 minutes Put a hot towel on the drain hose connector Reconnect the water supply hose and drain hose and check if water is supplied properly Water drains out immediately Make sure the drain hose is not clogged and is hung over the drain hose hook Fill the spin basket halfway w...

Page 52: ...ry restarting the cycle If the problem continues call for service 3 4C Water is not supplied Make sure the water taps are open Make sure the water hoses are not clogged Make sure the water taps are not frozen Make sure the washing machine is operating with sufficient water pressure Make sure that the cold water tap and the hot water tap are properly connected Clean the mesh filter as it may be clo...

Page 53: ...e harness Check if power is supplied properly If the information code remains contact a customer service centre 7 9C2 Low voltage detected Check if the power cord is plugged in If the information code remains contact a customer service centre 8 AC6 Inverter Communication problem Check the Inverter PCB and wire harness If the information code remains contact a customer service centre 9 dC Operating...

Page 54: ... PC When position of the clutch can t be detected If the information code remains contact a customer service centre 14 PC1 After position of the clutch is detected if the signal of the clutch hall goes wrong If the information code remains contact a customer service centre 15 Ub Spinning does not work Make sure laundry is spread out evenly Make sure the washing machine is on a flat stable surface ...

Page 55: ...F 16 29 C Wash water temperature must be a minimum of 60 F 16 C for detergent activation and effective cleaning The clothes washer can not ensure these temperatures because the actual temperature of the water entering your washer depends on water heater settings and regional water supply temperatures For example cold water entering the home in the northern states during winter may be 40 F 4 C whic...

Page 56: ...y or steam temperatures High Medium Low Warning symbols for laundering Do not wash Do not wring Do not bleach Do not tumble dry No steam added to iron Do not iron Dry clean Dry clean Do not dry clean Line dry Hang to dry Drip dry Dry flat WA8700J_WA10J8700GP 03520B 03_SA indd 56 2015 7 25 11 29 35 ...

Page 57: ...d to a power source Remove the lid so that animals and small children cannot get trapped inside the appliance Do not exceed the detergent quantities recommended in the detergent manufacturers instructions Use stain removal products and bleaches before the wash cycle only when necessary Save water and electricity by only washing full loads the exact amount depends upon the program used WA8700J_WA10...

Page 58: ...hes cm A Height 45 7 116 0 B Width 27 0 68 6 C Height with lid open 59 8 152 0 D Depth 29 3 74 4 Capacity kg 10 0 Water pressure psi kPa 20 116 137 800 NET weight kg lb 65 143 3 POWER CONSUMPTION 220 V 1400 W 240 V 1650 W SPIN REVOLUTION 1000 rpm WA8700J_WA10J8700GP 03520B 03_SA indd 58 2015 7 25 11 29 35 ...

Page 59: ...ting 1 6 H High H Hot can be selected 2 7 M Medium W Warm 3 8 L Low C Cold 4 9 5 Cycle Water Level Power Wash Temp 1 2 3 4 5 6 7 8 9 H M L H W C COTTON SILENT HEAVY DUTY 40 MAGIC CLEAN 60 MAGIC CLEAN TOWELS ACTIVE WEAR TUB CLEAN WATER SAVING BABY CARE QUICK WASH DELICATES BEDDING SPIN RINSE SPIN WA8700J_WA10J8700GP 03520B 03_SA indd 59 2015 7 25 11 29 36 ...

Page 60: ...Dual Wash Drain Last Setting Pre Soak Delay End Wash Rinse Spin COTTON SILENT HEAVY DUTY 40 MAGIC CLEAN 60 MAGIC CLEAN TOWELS ACTIVE WEAR TUB CLEAN WATER SAVING BABY CARE QUICK WASH DELICATES BEDDING SPIN RINSE SPIN WA8700J_WA10J8700GP 03520B 03_SA indd 60 2015 7 25 11 29 36 ...

Page 61: ...WA8700J_WA10J8700GP 03520B 03_SA indd 61 2015 7 25 11 29 36 ...

Page 62: ...QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT AUSTRALIA 1300 362 603 www samsung com au support DC68 03520B 03 WA8700J_WA10J8700GP 03520B 03_SA indd 62 2015 7 25 11 29 36 ...

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