Samsung VS25C97 Series User Manual Download Page 48

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If you have any questions or comments relating to Samsung products, please contact the SAMSUNG
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CANADA

1-800-SAMSUNG (726-7864)

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www.samsung.com/ca_fr/support (French)

U.S.A

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www.samsung.com/us/support

DJ68-00900G-01

Untitled-4 48

2023-05-17 1:55:43

Summary of Contents for VS25C97 Series

Page 1: ...Vacuum cleaner Usermanual VS28C97 VS25C97 Before operating this unit please read the instructions carefully For indoor use only Untitled 4 1 2023 05 17 1 55 31 ...

Page 2: ...ation 14 Using the Clean Station 14 Charging the battery 17 Inserting the battery 17 Ejecting the battery 17 Charging the additional battery 18 How to use the batteries optimally 18 Using the buttons and display 19 Using the Accessory Cradle 21 Using the accessories 22 Maintenance 24 Cleaning the Clean Station 24 Cleaning the vacuum cleaner 25 Appendix 32 SmartThings app 32 Notes and cautions 35 T...

Page 3: ...in this manual Important safetysymbols WARNING Indicates that a dangerof death orserious injuryexists CAUTION Indicates that a risk of personal injuryormaterial damage exists NOTE Indicates that the following text contains additional important information State of California Proposition 65Warning WARNING Cancerand Reproductive Harm www P65Warnings ca gov Forbatteryrecycling go to call2recycle org ...

Page 4: ... including children with reduced physical sensoryormental capabilities orlack of experience and knowledge unless theyhave been given supervision orinstruction concerning use of the appliance bya person responsible fortheirsafety Children should not clean orperform maintenance on thevacuumwithout adult supervision Do not allowthevacuum cleanerto run unattended at anytime This product is intended fo...

Page 5: ...ne alcohol thinner ashtrayswith unextinguished cigarettes etc In a closed place filledwith explosive ortoxicvapor Do not pick up the following things Abnormal operation orproduct damage mayoccur A match orunextinguished ashes orcigarettes Hard orsharp objects Toxic materials chlorine bleach ammonia drain cleaneretc Liquid such aswaterorbeverage orpet swaste Chalk powder If there is a gas leak orco...

Page 6: ...thewheel of the brushwhich cannot be removed easily contact a Samsung service center When the spin brush inside a brush isworking do not touch the brush Otherwise yourhand can be caught and it maycause an injury Do not use thevacuum cleanerin direct sunlight orhigh heat If excessive force is applied to an accessorywith motororforeign matteris caught in the spin brush orspin disk the accessorymay s...

Page 7: ...rinside a car Before removing foreign matterinside the product turn off the product first If the product is onwhileyou are removing the foreign matter you can hurtyourself ordamage the product When cleaning the exteriorof the product turn off the product first and thenwipe itwith a drytowel Do not spraywaterdirectlyonto the product orwipe itwithvolatile materials such as benzene thinner or alcohol...

Page 8: ...l acetic acid etc Storing the product in sunlight forlong hours maycause parts of the product to deform ordiscolor Therefore store the product in the shade Aftercleaning the dustbin Spinning Cyclone Filter orWashable Micro Filterwithwater drythem in the shade When heat is applied part deformation mayoccur Clean Station Do not pull orcarrybythe cord use the cord as a handle close a door on the cord...

Page 9: ...lectric shock orfire mayoccur If the powercord is damaged have a Samsung authorized service centerreplace the powercordwith a newpowercord Electric shock orfire mayoccur Make sure that the charging terminals of thevacuum cleanerand the Clean Station do not come into contactwith a conductorsuch as a bracelet watch metal rod nail etc Product malfunction orelectric shock mayoccur As the Clean Station...

Page 10: ...ot come into contactwithyourhands Fire orelectric shock mayoccur Battery Do not mutilate orincinerate batteries as theywill explode at high temperatures Do not drop orstrike the batteryorsubject it to a sudden shock Do not disassemble the batteryand make sure thatyou do not create a short circuit across the plus and minus terminals As the batteryis manufactured onlyforthis product do not use the b...

Page 11: ...batteryis firmlyattached Otherwise the batterymayfall and could cause product damage orinjury Ifyou are not going to use thevacuum cleanerfora long period of time oryou are going to be awayfrom home fora long period of time unplug the Clean Station and then detach the batteryfrom the vacuum cleaner When the batteryis not being charged and not being used itwill slowlydischarge To protect the motora...

Page 12: ...ermanual Flexible Tool Accessory Cradle Clean Station Battery charger Active Dual Brush Slim LED Brush Battery cradle Spray Spinning Sweeper Watertank Reusable wet pads Disposable wet pads Attachable pad Battery Optional The Spray Spinning Sweeperincludes reusable wet pads and disposable wet pads The numberof dust bags may differdepending on the model Preparation Untitled 4 12 2023 05 17 1 55 34 ...

Page 13: ... 14 Pipe length adjustment button 15 Brush release button 16 Dustbin Lid Release button 17 Dustbin joint 18 Clean Station START STOP button 19 Dust bag 20 Clean Station front cover 21 Auto Empty button Wi Fi button 22 Clean Station Premotor Filter 23 Clean Station Fine Dust Filter 24 Power cord NOTE The wave pattern on the exteriorof the product is a natural appearance due to the use of pearl plas...

Page 14: ... STOP button turns blue for5 seconds and goes off Using the Clean Station START STOP button The vacuum cleaner s dustbin will be emptied automaticallywhen you put the vacuum cleaneron the Clean Station The Auto Empty function is enabled as a default setting You can press the START STOP button to start orstop the emptying process at a desired time If the vacuum cleaneris placed back on the Clean St...

Page 15: ...not be charged and the Auto Empty function may not work If the dustbin cannot be opened the START STOP button turns red If the Auto Empty function is enabled the Auto Empty LED indicatorturns white Press the Auto Empty button to enable and disable the function Foroptimal performance we recommend enabling the Auto Empty function The Auto Empty function can affect the performance of the Spinning Cyc...

Page 16: ...n forat least10 seconds to reset the network connection settings The AP mode will be canceled Allowing orblocking the network connection To allow orblock Wi Fi press and hold the Auto Empty button forat least15 seconds until the Auto Empty LED and Wi Fi LED blink simultaneously Factoryreset We recommend performing a factory reset to protect yourprivacy data if you are going sell this product as a ...

Page 17: ...rturns on red orange oryellow depending on charging progress it rises gradually and changes to green when the charging is complete Inserting the battery Click Push the battery to the end until you hearit click Ejecting the battery Press the battery release button at the rearof the handle to eject the battery CAUTION Before ejecting the battery the vacuum cleaner must be turned off The vacuum clean...

Page 18: ...ith the lowersuction powersetting We recommend alternating the use of battery with an additional battery If the additional battery is fully charged and will not be used foran extended period of time we recommend removing the additional battery from the battery chargerand storing it at room temperature The vacuum cleanerhas a battery protection mode which can suddenly stop the operating vacuum clea...

Page 19: ...cleaneris on the Clean Station press and hold the button for5 seconds to enable ordisable the Energy Saving mode Press and hold the Auto Empty button on the Clean Station for15 seconds to turn off the Wi Fi and save extra energy NOTE The AI mode is only available if the Active Dual Brush orSlim LED Brush is assembled The AI mode may not work well on some floorenvironments floors with thin rugs and...

Page 20: ...tery Check the model name of the battery and make sure it is compatible VCA SBTC97 VCA SBTC97S Close the dustbin Check the dustbin and close it if it is open Dust bag of Clean Station is full Replace it Replace the dust bag in the Clean Station with a new dust bag Connect floorbrush to run diagnosis Attach the Slim LED Brush orActive Dual Brush Self diagnosis messages andwhat to do Message What to...

Page 21: ... fall when you detach it from the vacuum cleaner When you finish using the vacuum cleaner shorten the Telescopic Pipe and operate the vacuum cleanerin the MAX mode formore than10 seconds Make sure to remove anywet pads from the Spray Spinning Sweeperbefore attaching it to the Accessory Cradle When attaching accessories to1 and 2 push them until they make a clicking sound Untitled 4 21 2023 05 17 1...

Page 22: ...any foreign matterremains inside the accessory Combination Tool 1 2 Click Use to remove dust from curtains furniture sofas etc Extension Crevice Tool 1 2 Click Use to remove dust in grooves of window frames narrow gaps corners etc Flexible Tool Use to clean hard to reach places such as upperor rearparts of furniture orceilings NOTE You can connect the Combination Tool orthe Extension Crevice Tool ...

Page 23: ...he attachable pad on the spin disk If you use the disposable wet pad without the attachable pad cleaning performance can be degraded Afterusing the disposable wet pad discard the pad Detaching orattaching the watertank Press the lowerpart of the watertank to detach When attaching the watertank insert the front end first NOTE Do not use groundwaterorpolluted water When using the Spray Spinning Swee...

Page 24: ...e usable During periods of high temperature and humidity it is recommended to replace the dust bag every one to two months Household bugs and larvae can be suctioned into the dust bag and possibly multiply in time When it happens wipe with a wet tissue and replace the dust bag with a new one Cleaning the PremotorFilter Use the handle to lift the filteroff and shake overa bin to remove dust Cleanin...

Page 25: ... the shade for more than 24 hours before use When heat is applied part deformation may occur If the filteris not dried completely before being used it can cause an odor If the dustbin orthe filteris clogged the vacuum cleanermay stop its operation due to the overheating prevention device of the motor Clean the dustbin orthe filters and then operate the vacuum cleaneragain When cleaning the dustbin...

Page 26: ...e filterwithout sufficiently drying it may cause odors If the smell does not go away afterseveral cleanings replace the filter Applying heat can cause deformation Be careful not to injure yourhands orotherbody parts when using the tool Foryoursafety weargloves before disassembling You may damage the product if you use tools that are widerorthickerthan the gaps allowed for disassembly Be careful no...

Page 27: ... mattergets tangled with the spin brush the spin brush will stop working to protect the brush motor Aftercleaning the brush turn the poweroff and then on again If the brush does not work aftercleaning turn the poweroff and then on again When cleaning the brush be careful not to catch yourfingers in the folding parts of the brush Untitled 4 27 2023 05 17 1 55 39 ...

Page 28: ...LED Brush the overheating prevention device of the motormay have been enabled Wait 30 minutes ormore to cool the motorbefore operating it again When removing residual debris with a wet tissue rub the spin brush gently to avoid compressing it To prevent the bristles on the spin brush from being compressed and causing unwanted vibration dry the spin brush vertically on the floor Properly insert the ...

Page 29: ...se tools that are widerorthickerthan the gaps allowed fordisassembly Keep the detached front and rearrollerwheels out of children s reach Beware of detached front and rearrollerwheels as they can be a choking hazard Be careful not to injure yourhands orother body parts when using the tool Front rollerwheel 1 2 3 4 Disassemble the front rollerwheels and remove the tangled foreign matter Then reasse...

Page 30: ...d foreign matter Then reassemble the wheel Insert the rearrollerwheel into its place and then press the release leveruntil you heara click CAUTION Be careful not to damage the release leverwith a screwdriver There is a chance of damaging the release leverif you apply excessive force to lift the release leverortwist the screwdriverwhile it is inserted into the gap Untitled 4 30 2023 05 17 1 55 41 ...

Page 31: ...otormay have been enabled Wait 30 minutes ormore to cool the motorand operate again Pet Tool 1 2 Cut the tangled hairorfurwith scissors and then use a vacuum cleanerto suck up the pieces Extension Crevice Tool Telescopic Pipe Insert a long thin stick and rotate several times to clean the Extension Crevice Tool orthe Telescopic Pipe Untitled 4 31 2023 05 17 1 55 41 ...

Page 32: ...l setting of yournetwork Contact yourInternet service providerto resolve these issues Some wireless routers may transmit an abnormal Domain Name Server DNS address even if the Internet is not connected If this occurs contact the manufacturerof your wireless routerand yourInternet service provider If you still cannot connect to the Internet even aftertrying the procedure provided byyour Internet se...

Page 33: ...ourvacuum cleanerto the SmartThings app 4 The connection to yourdevice will be progressed automatically 5 Once the device is connected to the app follow the on screen instructions to proceed with authentication 6 The connection to yourwireless routerwill be progressed automatically 7 When the product registration is complete the Stick vacuum device card is added NOTE When the vacuum cleanercannot ...

Page 34: ...ated to this product Functions of the SmartThings app Check what s going on with yourproduct anytime anywhere with the app orcontrol it remotely Functions Explanation General Empty dustbin You can empty the vacuum cleaner s dustbin Default suction power You can select the default suction powerwhen you start using the vacuum cleaner MIN AI MID MAX JET Otherservices HomeCare Manager You can check an...

Page 35: ...e People maytrip overit and be injured orproduct damage may occur If the Clean Station is installed incorrectly it mayfall over which could cause an injuryand severe product damage Install the Clean Station in a placewhere there are no objects that could break and cause damage This mayaffect the performance of the self diagnosis Ifyou have a problemwith installing the Clean Station contact a Samsu...

Page 36: ...tteryin a fire Removing the batteryduring operation maycause product malfunction Ifyou have removed the batterywhile thevacuum cleanermotoris operating thevacuum cleanermaynotwork for30 seconds even afteryou re attach the batteryforsafetyreasons Batteryusage time mayshortenwith increased batteryuse When the batteryno longercharges orruns down quickly replace the exhausted batterywith a newone Use ...

Page 37: ...ewet pad is exposed to heat softener etc it maybe modified ordiscolored and product performance can be degraded Do not boil thewet pad Use a genuinewet pad of Samsung Electronics forthe SpraySpinning Sweeper If the SpraySpinning Sweeperis usedwithout awet pad anyproduct malfunctionwill not be covered bywarrantyand a service feewill be charged Whenyou purchase an additional reusablewet pad forthe S...

Page 38: ...ldren to touch the productwhile cleaning When thevacuum cleaneroverheats children mayget burnt Use both hands to carrythe Clean Station Whenyou pull the powercord out of the groove at the bottom of the Clean Station do not pull it hard Turn the cord gentlyon its side so that it can come out smoothly The powercord mayget damaged and could cause an electric shock orfire Before unplugging orplugging ...

Page 39: ...a slight stain remove itwith awet tissue ora cleaner Do not usewaterto clean the productwhen in use You should use the product in dryplaces and do not use the product inwet places oronwater Do not put hotwater detergent etc into thewatertank of the Spray Spinning Sweeper Product malfunction orperformance degradation mayoccur When not using the SpraySpinning Sweeper emptyall thewaterin thewatertank...

Page 40: ...red in the Clean Station Personal injury product and floordamage mayoccur Do not clean the brush of thevacuum cleanerwithwater Cleaning it withwatercan cause deformation of parts ormalfunction Ifyou notice a continuous reduction in suction orthevacuum cleaner overheats abnormally clean the products and replace filters When the Clean Station smells bad replace the dust bag orclean the filters Untit...

Page 41: ...Spray Spinning Sweeper if the overheating prevention device of the accessory s motoris enabled it may take about 30 minutes to cool the motor An odoremits from the airoutlet orthe filterof the product Empty the dustbin and clean the filters frequently As yourvacuum cleaneris a new product it may have a slight odorfor the first 3 months afterpurchase If you use the vacuum cleanerfora long period of...

Page 42: ...RT STOP button blinks red for5 seconds when the Bluetooth is not connected and blinks in blue for5 seconds when the Bluetooth is connected Connecting the Bluetooth Press and hold the Clean Station s START STOP button for5 seconds until its light blinks Press the Auto Empty button while the START STOP button blinks Simultaneously press the and buttons Then simultaneously press and hold the and butt...

Page 43: ... Bluetooth is not connected and blinks in blue for5 seconds when the Bluetooth is connected I cannot log into the Samsung account Check yourID and password on the screen of the Samsung account The wireless routerI want to connect is not detected during the product registration Cancel the product registration open the SmartThings app again and try the product registration again During product regis...

Page 44: ...e SmartThings app aftersuccessfully registering the device Check the Internet connection of yourwireless router Firewall settings in yournetwork may interrupt the SmartThings app to work normally Connection may be lost if the Clean Station is too faraway from the wireless router Close the SmartThings app and then restart it If you cannot resolve the lost connection try registering yourproduct agai...

Page 45: ...ours Cleaning time With battery VCA SBTC97 Default mode AI Combination Tool Extension Crevice Tool MIN Approx 100 min MID Aprrox 49 min MAX Approx 16 min JET Approx 4 min Active Dual Brush MIN Approx 58 min MID Aprrox 40 min MAX Approx 20 min JET Approx 14 min Slim LED Brush MIN Approx 77 min MID Aprrox 43 min MAX Approx 24 min JET Approx 18 min Spray Spinning Sweeper Approx 160 min Cleaning time ...

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Page 48: ...care center Country CustomerCare Center Web Site CANADA 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com ca support English www samsung com ca_fr support French U S A 1 800 SAMSUNG 726 7864 1 844 SAM PAYS 726 7297 www samsung com us support DJ68 00900G 01 Untitled 4 48 2023 05 17 1 55 43 ...

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