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How does remote support work?
You can get a Samsung Remote Support easily by following these steps:
Call the Samsung Contact Center
and ask for remote support.
Open the menu
on your TV and go to the
Support section
.
Select
Remote Management
, and then read and agree to the service agreements.
When the PIN screen appears, provide the PIN number to the agent.
The agent
accesses your TV
.
Finding the contact information for service
MENU
Support
Contact Samsung
You can view the address of the Samsung website, the call center phone number, your TV's model
number, your TV's software version, the Smart Hub info, and other information you may need to get
service support from a Samsung call agent or the Samsung website.
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To view the Open Source License, press the
button.