57
English
07
Appendix
PROBLEM
SOLUTION
Video plays intermittently.
•
Check if the network is stable.
•
Check if the network cable is properly connected and if the
network is not overloaded.
•
The wireless connection between the DLNA compatible
device and the product is unstable.
Check the connection.
The Network connection between
the product and the PC is unstable.
•
IP addresses within the same subnetwork should be unique.
If they are not, IP interference can cause this phenomenon.
•
Check if you have a firewall enabled.
If so, disable the firewall function.
BD-LIVE
This product cannot connect to the
BD-LIVE server.
•
Test whether the network connection is working using the
Network Status
function. (See page 22)
•
Check whether a USB memory device is connected to the
product.
•
The memory device must have at least 1GB of free space to
accommodate the BD-LIVE service.
You can check the available size in BD Data Management. (See
page 22)
•
See if the
BD-Live Internet Connection
option is set to
Allow(All)
.
•
If all above fails, contact the content provider or update the
product to the latest firmware.
When using the BD-LIVE service, an
error occurs.
•
The memory device must have at least 1GB of free space to
accommodate the BD-LIVE service.
You can check the available size in
BD Data Management
.
(See page 22)
|NOTE |
\
When the factory default settings are restored, all stored user BD data will be deleted.
