Samsung UA55JU7000 E-Manual Download | Manualshive

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Troubleshooting Internet Connectivity Issues

Troubleshooting wired Internet connectivity issues

Try now

No network cable found

Make sure that the network cable is plugged in. If it is connected, make sure that the router is turned
on. If it is on, try turning it off and on again.

IP auto setting failed

Do the following or configure the

IP Settings

manually.

1.

Make sure that the DHCP server is enabled on the router, and reset the router.

2.

If the problem persists, contact your Internet Service Provider.

Unable to connect to the network

1.

Check all

IP Settings

.

2.

Make sure that the DHCP server is enabled on the router. Then, unplug the router and plug it back

in.

3.

If this does not work, contact your Internet Service Provider.

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Summary of Contents for UA55JU7000

Page 1: ...E MANUAL Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register Model______________ Serial No ______________ ...

Page 2: ... Internet connectivity issues Connecting Video Devices 21 Connecting with an HDMI cable 22 Connecting with a component cable 23 Connecting with a composite A V cable Audio Input and Output Connections 24 Connecting with an HDMI ARC cable 25 Connecting with a digital audio optical cable 25 Connecting with a stereo audio cable Connecting a Computer 26 Connecting through the HDMI port 27 Connecting w...

Page 3: ...ons menu 55 Installing and running a game 55 Managing downloaded or purchased games Using the Apps Service 57 Managing Apps with the pop up Options menu 58 Installing an app 59 Removing an app from the TV 59 Locking and unlocking apps 59 Updating apps 59 Rearranging apps 60 Rating and sharing a purchased content 60 Using other app features and functions Using the e Manual 61 Launching the e Manual...

Page 4: ...ing channels 103 Editing registered channels 104 Enabling Disabling password protection on channels 104 Locking Unlocking channels 104 Enabling Disabling Edit Channel Number function Creating a Personal Favourites List 105 Registering channels as favourites 105 Viewing and selecting channels on favourites lists only Editing a Favourites List 106 Using the Edit Favourites screen menu items Making S...

Page 5: ...1 Checking the TV and connected storage for malicious code 152 Configuring additional functions Using Other Functions 153 Running the accessibility functions quickly 153 Enabling voice guides for the visually impaired 154 Adjusting the menu transparency 154 White text on black background high contrast 154 Enlarging font for the visually impaired 155 Learning about the remote control for the visual...

Page 6: ... channel 188 Videos Photos Supported Resolutions for each of UHD Input Signals 189 If HDMI UHD Color is set to Off 189 If HDMI UHD Color is set to On Read Before Using Voice Motion or Face recognition 190 Precautions for Voice Motion and Face recognition 191 Requirements for using Voice Motion or Face recognition Read Before Using Apps Read Before Using the Web Browser Read Before Playing Photo Vi...

Page 7: ... Smart Hub for the first time the Set Up Smart Hub screen appears Follow the instructions on the screen to configure the required settings and complete the setup Welcome to Smart Hub The easiest way to access and discover live TV movies apps games and more Set Up Smart Hub Learn More Using Smart Hub Enjoy the multiple functions provided by Smart Hub on a single screen For more information refer to...

Page 8: ...on MENU 123 MENU System Voice Recognition Finish the settings required for voice recognition such as the language to use and whether to use Use TV Voice System Accessibility Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition Your TV s menu may differ from the image above depending on the model ...

Page 9: ...Smart Control The Voice Recognition screen appears When the Voice Recognition icon appears on the screen speak commands slowly in a moderately loud voice into the microphone on the Samsung Smart Control This function is only supported by the models with the Samsung Smart Control For more information refer to Controlling the TV with Your Voice ...

Page 10: ...Control Perform Motion Control Environment Test then finish the settings required to run motion control such as how to adjust Pointer Speed and whether to show Animated Motion Guide System Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition Motion Control Your TV s menu may differ from the image above depending on the model ...

Page 11: ... hand left or right slowly to move the pointer to a function 4 Curl your index finger down to select a function and then raise it again to run the selected function This function is not available on certain models in specific geographical areas Motion Control is available in either direction control or motion pointing mode To use this function your TV should be connected to the optional TV camera ...

Page 12: ...er on the POINTER button and move the Samsung Smart Control The pointer on the screen moves in the direction you moved the Samsung Smart Control Move the pointer to one of the following icons on the screen and then press the POINTER button Displays the On screen Remote Allows you to adjust the volume or select speakers Displays the channel list Launches Smart Hub ...

Page 13: ...nition Motion Control Time Notifications Device Manager Smart Control Settings Your TV s menu may differ from the image above depending on the model Pairing the TV to the Samsung Smart Control When you turn on the TV the Samsung Smart Control is paired to the TV automatically To re pair it to the TV press the and buttons on the Samsung Smart Control simultaneously for 3 seconds or more ...

Page 14: ...em Accessibility Setup Sports Mode Menu Language English Smart Security Universal remote setup Voice Recognition You can zoom in the screen while you are using the sports mode Move the focus to the part of screen to magnify Your TV s menu may differ from the image above depending on the model The actual name may differ from specific geographical areas For more information refer to Making Sports pr...

Page 15: ... Channel Edit Favourites Your TV s menu may differ from the image above depending on the model Rearranging or deleting channels MENU 123 MENU Broadcasting Edit Channel Change Number or Delete You can rearrange the order of channels or delete channels To change the order of a channel select it and then select Change Number To delete a channel select it and then select Delete ...

Page 16: ...an surf the web or run an app while viewing the TV You can change the size of each screen by dragging the circle in the middle of the screen to the left or right The image of the remote control may differ with the TV model For more information refer to Viewing Multiple Screens or Features with Multi Link Screen ...

Page 17: ... Connect the TV to an antenna to receive broadcast signals Connect a cable from an antenna to the ANT IN connector as shown in the image below An antenna connection is not necessary if you connect a cable box or satellite receiver ...

Page 18: ...ternet Establishing a wired Internet connection Using LAN cables There are three ways to connect the TV to your Internet access points as shown in the following illustrations Wall mounted LAN Outlet LAN External Modem LAN ...

Page 19: ...to connect to the Internet if the network speed is below 10Mbps Connecting to a wired Internet network automatically MENU 123 MENU Network Network Settings Try now Automatically connect to an available network 1 Select Wired 2 Once network connection is successful you will see a confirmation message If it fails try again or connect manually ...

Page 20: ...ore attempting to connect 1 Select Wireless The TV automatically displays a list of available wireless networks 2 Select a network If the network you want doesn t appear in the list select Add Network and then enter the network s SSID name manually 3 If your network is security enabled enter the password If your network is not security enabled the TV will bypass the on screen keyboard and attempt ...

Page 21: ...utomatically Checking the internet connection status MENU 123 MENU Network Network Status Try now Network Network Status Network Settings Wi Fi Direct Multimedia Device Manager Screen Mirroring Device Name Tizen_Device Your TV s menu may differ from the image above depending on the model View the current network and Internet status Changing the name of the TV on a network MENU 123 MENU Network Dev...

Page 22: ... devices may not work properly due to interferences among the USB ports or the wireless network may not work properly due to interferences from the peripherals and surroundings In this case use a USB extension cable Auto Ticker is not available when you set up mobile network If you have any problems using online services please contact your Internet service provider The mobile service providers an...

Page 23: ...1 E303s 1 DTAC Model No E3131 AIS Model No E3131 E303 Telkomsel Model No E303 Indosat Model No E303 Airtel Model No E1731 E3276S E3276s 920 E3272 E8231 Idea Model No E1732 E8231 Tata Docomo Model No E177 E8231 Open Dongles Airtel Idea TataDocomo Aircel Vodafone Model No E303C E303U E3121B E3131B E369 mini E8221 Zain Model No E367u 1 E303s 1 Orange Model No E367u 1 E3131s 2 ...

Page 24: ... off and on again IP auto setting failed Do the following or configure the IP Settings manually 1 Make sure that the DHCP server is enabled on the router and reset the router 2 If the problem persists contact your Internet Service Provider Unable to connect to the network 1 Check all IP Settings 2 Make sure that the DHCP server is enabled on the router Then unplug the router and plug it back in 3 ...

Page 25: ...setup is complete but unable to connect to the Internet If the problem persists contact your Internet Service Provider Troubleshooting wireless Internet connectivity issues Wireless network connection failed If a selected wireless router is not found go to Network Settings and select the correct router Unable to connect to a wireless router 1 Check if the router is turned on If it is turn it off a...

Page 26: ...e network 1 Check all IP Settings 2 Enter the correct password if required 3 If the problem persists contact your Internet Service Provider Connected to a local network but not to the Internet 1 Make sure that the Internet LAN cable is connected to the router s external LAN port 2 Check the DNS values in IP Settings 3 If the problem persists contact your Internet Service Provider Network setup is ...

Page 27: ...n HDMI connector try a component connector Connecting with an HDMI cable The following types of HDMI cables are recommended High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect the HDMI cable to the HDMI input connector of the TV and the HDMI output connector of the device as shown in the image below Set Edit Device Type to DVI PC for a computer connected with a HDMI to DVI cable and ...

Page 28: ...able to the component input connectors of the TV and the component output connectors of the device as shown in the image below Make sure the cable colours match the connector colours The models without the One Connect Mini The models with the One Connect Mini ...

Page 29: ... AV cable to the AV input connectors of the TV and the AV output connectors of the device as shown in the image below Make sure the cable colours match the connector colours The models without the One Connect Mini The models with the One Connect Mini ...

Page 30: ... with an HDMI ARC cable ARC Audio Return Channel lets the TV output digital sound to an audio device and input digital sound from the same audio device through one HDMI cable ARC is only available through the HDMI ARC port and only when the TV is connected to an ARC enabled AV receiver Connect an HDMI cable to the HDMI ARC input connector of the TV and the HDMI output connector of the device as sh...

Page 31: ...of the TV and the digital audio input connector of the device as shown in the image below Connecting with a stereo audio cable If using the AUDIO OUT COMPONENT IN AV IN 1 connectors of the TV connect an audio cable to the AUDIO COMPONENT AV Adapter accessory and connect it to the AUDIO OUT COMPONENT IN AV IN 1 connectors of the TV and the audio output connectors of the device as shown in the image...

Page 32: ... to DVI cable To view or play the content saved in a computer on the TV Connect through using your home network Connecting through the HDMI port For an HDMI connection we recommend one of the following HDMI cable types High Speed HDMI Cable High Speed HDMI Cable with Ethernet Connect an HDMI cable to the HDMI input connector of the TV and the HDMI output connector of the device as shown in the ima...

Page 33: ...I connection is only supported by the HDMI DVI port and does not transmit audio To listen to the computer sound connect external speakers to the audio output connector of the computer Connect the HDMI to DVI cable to the HDMI DVI port of the TV and the DVI output port of the computer as shown in the image below For the resolutions supported by the TV refer to Read Before Connecting a Computer Supp...

Page 34: ...e Change advanced sharing settings and select Choose media streaming options to activate media streaming 3 From the list set the TV to Allowed 4 Launch Windows Media Player on a computer Select Settings Library Management and add the location where photo video and music files are saved to play them on the TV For more information about playing content refer to Playing multimedia content in a comput...

Page 35: ...ng Smart View 2 0 Connecting with an MHL to HDMI Cable You can use the Mobile High definition Link MHL function to display a mobile device s screen on the TV However MHL is only available through the TV s HDMI MHL port and only when used in conjunction with an MHL enabled mobile device For information on configuring MHL on your mobile device refer to the device s User Manual If you connect a mobil...

Page 36: ...ow to connect the mobile device All previously allowed mobile devices will automatically connect without needing approval If you select Deny the device cannot connect To change the connection status of a denied device select MENU 123 MENU Network Multimedia Device Manager select the device and select Allow Try now Connecting by automatically allowing the connection 1 Select Network Screen Mirrorin...

Page 37: ...3 MENU Network Multimedia Device Manager When you place the mobile device closer to the TV with Wi Fi Direct activated the connection allowance confirmation window appears on the left bottom of the screen so that you can easily connect it Managing the connection status of previously connected mobile devices 1 Select MENU 123 MENU Network Multimedia Device Manager The TV displays a list of devices ...

Page 38: ...nal sources Anynet HDMI CEC Displays a list of Anynet HDMI CEC compliant devices that are connected to the TV This option is only available when Anynet HDMI CEC is set to On Information Displays information about the connected devices Remove USB Device Removes a USB device connected to the TV Remove Source Thumbnail Removes the captured images of the video that you viewed most recently saved on th...

Page 39: ...ial cables standardised by the IEEE Try a cable shorter than 3m to get the next UHD viewing quality HDCP 2 2 is supported only by the TV s HDMI MHL port HDCP is short for High bandwidth Digital Content Protection and is used for video copyright protection Many computer graphics adaptors do not have HDMI ports but have DVI ports instead If your computer graphics adaptor has a DVI port use an HDMI t...

Page 40: ... the TV refer to Read Before Connecting a Computer Supported Resolutions As long as file sharing is activated unauthorised access may occur When you do not need to access data disable file sharing Your PC and Smart TV must be connected on the same network Connection notes for mobile devices To use the Screen Mirroring function the mobile device must support a mirroring function such as AllShare Ca...

Page 41: ...ay not be provided with specific model and country Button Description Press this button to mute the sound temporarily Press and hold this button to bring up Accessibility Shortcuts that enables or disables Accessibility MENU 123 MENU System Accessibility menus ...

Page 42: ...ves the focus and changes the values seen on the TV s menu Enter Selects or runs a focused item Press and hold this button to launch Guide while you are watching the TV RETURN EXIT Returns to the previous menu or channel Press and hold to exit the currently running function on the TV s screen Launches Smart Hub applications Controls the content when playing the media content such as movie picture ...

Page 43: ... directional buttons up down left and right to move the pointer focus or cursor in the direction you want or change a setting shown on the focused item Press the Enter button to select an item or run a focused item Press and hold the Enter button to view the Guide while watching the TV To adjust the pointer speed select MENU 123 MENU System Smart Control Settings Motion Sensitivity Try now To use ...

Page 44: ...e Recognition Runs the Voice Recognition function Guide Displays the Guide screen Info Displays information about the current programme or content Channel List Launches the Channel List Multi Link Screen Splits the TV screen and allows you to use multiple functions such as watching TV surfing the web and playing a video at the same time For more information refer to Viewing Multiple Screens or Fea...

Page 45: ...al button again to change the dual mode Audio Description Subtitles Displays the Accessibility Shortcuts Select the options to turn them on or off Audio Language Selects a audio language 3D Turns on or off the 3D function Sleep Timer Shuts off the TV automatically after a preset period of time Tools Displays the Tools menu on the screen Source Displays the Source screen Power Turns off the TV Use ...

Page 46: ...he Samsung Smart Control When you turn on the TV the Samsung Smart Control is paired to the TV automatically To re pair it to the TV press the and buttons on the Samsung Smart Control simultaneously for 3 seconds or more ...

Page 47: ...e TV may not support the universal remote feature Setting up the universal remote control 1 Connect the external device to control with the universal remote control to the HDMI port on the TV and then turn on the external device 2 Press the SOURCE button on your remote control to bring up the Source screen 3 Select the Universal remote setup 4 Follow the directions on the screen to complete the se...

Page 48: ...oard into standby status 2 Select MENU 123 MENU System Device Manager Keyboard Settings Add Bluetooth Keyboard The TV automatically scans for available keyboards Try now If your keyboard was not detected position the keyboard close to the TV and then select Refresh The TV scans for available keyboards again 3 Select the Bluetooth keyboard from the scan list and then select Pair and connect A numbe...

Page 49: ...nel List F8 key Mutes the sound F9 F10 key Adjusts the volume F11 F12 key Changes the channel Changing keyboard settings Select MENU 123 MENU System Device Manager Keyboard Settings Keyboard Options Try now Keyboard Language Displays the languages you can use on your keyboard and lets you select a language Keyboard type Displays a list of keyboard types and lets you select a type that matches the ...

Page 50: ...nnecting a USB mouse Plug the mouse cable into the TV s USB port Connecting a Bluetooth mouse 1 Place the Bluetooth mouse in standby status 2 Select MENU 123 MENU System Device Manager Mouse Settings Add Bluetooth Mouse Try now 3 Select the Bluetooth mouse from the scanned list and then select Pair and connect This pairs the Bluetooth mouse to the TV ...

Page 51: ...he mouse wheel up or down Exiting the TV menu or feature Place the pointer in any blank point on the screen and then left click the mouse Changing mouse buttons and pointer speed MENU 123 MENU System Device Manager Mouse Settings Mouse Options Try now Primary Button Select which button left or right to use when selecting and running items Pointer Speed Adjust the movement speed of the pointer ...

Page 52: ...nd your Bluetooth gamepad place it closer to the TV and then select Refresh For more information on pairing refer to the Bluetooth gamepad s operating manual Entering Text using the On Screen QWERTY Keypad Using additional functions Select on the QWERTY keyboard screen The following options are available Recommend text Enables or disables the recommended text feature The keyboard displays recommen...

Page 53: ...tly used web browser or apps are displayed at the right side of the screen You can change these apps to others by using the Smart Hub Changing the size of a Multi Link Screen To change the size of a Multi Link Screen move the focus to the screen you want to resize and then use the up or down directional button Alternatively drag the line in the middle of the screen to the left or right To display ...

Page 54: ...meshift function is not available when Multi Link Screen is running For more information refer to Using Timeshift Selecting the audio source screen You can listen to audio from one screen through the speakers and audio from a different screen through the Bluetooth headphones 1 Move to the left screen and press and hold the Enter button while the Multi Link Screen is open The Options menu appears 2...

Page 55: ...the same path as described above Launching Smart Hub automatically MENU 123 MENU Smart Hub Auto Start Settings Smart Hub Try now You can start Smart Hub automatically when you turn on the TV Removing or pinning an item in the Recent group To remove or pin an item in the Recent group select that appears above the item The following icons are available On the standard remote control press the button...

Page 56: ... linked to them including apps Some of the Smart Hub services are for pay services To use a for paid service you must have an account with the service provider or a Samsung account For more information refer to Using Smart Hub with a Samsung Account To use this feature the TV must be connected to the Internet Some Smart Hub features may not be available depending on the service provider language o...

Page 57: ...msung Account Terms and Conditions Privacy Policy You can also create a Samsung account at http content samsung com Once you have an account you can use the same ID on both the TV and the Samsung website Creating a Samsung account MENU 123 MENU Smart Hub Samsung Account Create Account Create a Samsung account You can create the Samsung account by following the on screen instructions Once a Samsung...

Page 58: ...automatically sign in to your Samsung account and use the Smart Hub feature Registering your Samsung account to the TV If you already have a Samsung account you can register that account to the TV Select Sign In on the Samsung account screen and follow the on screen instructions Signing in to a registered Samsung account saved on the TV If you register a Samsung account it is saved on the TV To si...

Page 59: ...splayed on the TV s screen and then select Done You can perform the following functions on the screen To change the account information you must be logged in to your Samsung account Change Your Profile Image Register Your Face to your Samsung Account Registered face is used for Sign in Method Selecting a Samsung Account sign in method Turning auto login on or off Entering Basic User Information Su...

Page 60: ...Top Grossing You can also manage the downloaded game apps in My Page To use this feature the TV must be connected to the Internet This function is not available on certain models in specific geographical areas Managing games with the pop up Options menu Move the focus to a game and then press and hold the Enter button You can use the following functions Download Delete View Details Update The pop ...

Page 61: ...o the TV If the USB device is disconnected during game playing the game is terminated You cannot play the game installed on the USB device on a PC or another TV Launching an installed game To run a game you need to sign in to your Samsung account first After signing in select a game on GAMES My Page on the GAMES screen The detailed information screen about the selected game appears Select Play The...

Page 62: ...g a game 1 Select at My Page screen and then select Delete My Games 2 Select a game remove and then press the Enter button To select all games select Select All You can remove a game by pressing and holding the Enter button with the game selected 3 When the selection is complete select Delete Rating a game You can rate a game on the detailed information screen This feature is only available when t...

Page 63: ... from the top of the screen You install and run the apps arranged by genres such as What s New Most Popular To use this feature the TV must be connected to the Internet When Smart Hub is launched for the first time the default apps are automatically installed The default apps may differ with the region Managing Apps with the pop up Options menu Move the focus to an app in the second row or below a...

Page 64: ...en the TV s internal memory is insufficient you can install an app on a USB device You can run an app installed on a USB device only when the USB device is connected to the TV If the USB device is disconnected while an app is running the app is terminated You cannot run an app installed on the USB device on a PC or another TV Launching an app You can launch an app by selecting an app on the Apps s...

Page 65: ...ng and unlocking apps Select Options Lock Unlock My Apps on the Apps screen The password input screen appears Enter your password and then select apps to lock or unlock When done selecting select Save All selected apps are locked or unlocked Updating apps Select Options Update Apps on the Apps screen The TV searches for app updates and then displays the list After scanning you can update some apps...

Page 66: ...3 MENU Smart Hub Auto Start Settings Channel bound Apps Ticker You can configure additional app features and functions Using channel bound apps You can receive the information on TV programmes and other relevant services while viewing TV by using an app installed on the TV and linked to a specific channel This function is only available when an app supporting Channel bound Apps Ticker is installed...

Page 67: ...n the screen 2 Select an item from the list The corresponding e Manual topic appears On the standard remote control press the E MANUAL button Alternatively you can download a copy of the e Manual from Samsung s website Words in blue e g Picture Mode indicate a menu item The arrows in the menu navigator indicate the menu path For example MENU 123 MENU Picture Picture Mode means you press the MENU 1...

Page 68: ...e area or language Recent pages Displays a list of previously read pages Select a page The e Manual jumps to the selected page Accessing the associated menu screen from an e Manual topic page Try now Allows you to access the corresponding menu item and try out the feature right away Link Allows you to access the corresponding reference page The e Manual cannot be accessed from some menu screens Up...

Page 69: ...automatically after a period of inactivity or resets all user settings The bookmarks and browsing histories that you made will not be reset Home Page Sets the homepage when you launch the web browser Search Engine Searches for information that you entered and display the result web pages Privacy Security Prevents you from accessing inappropriate web pages or sets not to save the browsing history B...

Page 70: ...b to confirm the content saved on the storage device You cannot play media content if the content or the storage device is not supported by the TV For more information refer to Read Before Using Voice Motion or Face recognition Backup important files before connecting a USB device Samsung is not responsible for damaged or lost files Read before playing media content To connect the TV to a computer...

Page 71: ...ough your home network refer to Connecting a Computer The content shared by a computer or a mobile device may not be played depending on the encoding type and file format of the content The content may not be played smoothly depending on the network status If this occurs transfer the content to a USB storage device and then play the content from the device To connect a mobile device through Smart ...

Page 72: ... viewing photos Press the Enter button while viewing photos to display available options You can also view the thumbnails of photos saved on the TV while viewing photos The options disappear when you press the RETURN button Pause Play Start or stop the slideshow Using slideshow you can play all the photos in a folder one by one Previous Next View the previous or the next photo Pause BGM Play BGM S...

Page 73: ...ly when background music is playing Speaker List Selects the speakers to play the audio through This function is only available when you have a home theatre or receiver connected to the TV TV Speaker Plays the background music through the TV speakers Audio Out Optical Plays the background music through the external speakers Speaker Settings Plays the background music through a speaker that you wan...

Page 74: ... the paused video one frame at a time by pressing the button Slow Motion Plays the video in slow playback speed 1 8 1 4 1 2 by pressing the button Rewind Fast Forward Rewinds or fast forwards the video To increase the rewind or fast forward speed up to 3 times faster than normal select the button repeatedly To restore normal playback speed press the button Previous Next Plays the previous or next ...

Page 75: ... a list of Picture Modes and allows you to select a mode Sound Mode Displays a list of Sound Modes and allows you to select a mode Speaker List TV Speaker Plays the background music through the TV speakers Audio Out Optical Plays the background music through the external speakers Speaker Settings Plays the background music through a speaker that you want Sound Mode Changes the sound mode during pl...

Page 76: ...folder repeatedly Shuffle Plays the music files in random order Speaker List TV Speaker Plays the background music through the TV speakers Audio Out Optical Plays the background music through the external speakers Speaker Settings Plays the background music through a speaker that you want Sound Mode Changes the sound mode during playback when you play the music through the TV speakers Equaliser Al...

Page 77: ...y not be compatible For such incompatible receivers deactivate HD Audio mode and use normal audio mode instead Some external audio players connected via HDMI Bluetooth or Wi Fi networks are not able to play the HD audio signals If a music file supports the HD audio format the HD icon appears in the list Select the music file and then select to play it When you set HD Audio mode to Off during playb...

Page 78: ... the content list The sorting methods change depending on the type of content you have selected This function is not available when Filter By is set to All Delete Deletes the recorded media content from the media content list This function is not available when Filter By is set to All Play Selected Plays the selected media content from the media content list This function is not available when Fil...

Page 79: ...s Before you use the NewsON Service check if the TV is connected to the Internet The image may differ with the model This service or some of functions is not available on all countries or region News Select an article on the screen The selected article will be displayed on the screen in detail The articles are updated in real time Weather Select a weather related item on the screen The selected it...

Page 80: ...he top of the screen This Guide differs by the language for which Voice Recognition is supported You can run Voice Recognition in the short distance recognition mode that uses the microphone built into the Samsung Smart Control Press the MENU 123 button and then select Voice Recognition Press and hold the MENU 123 button Press and hold the MENU 123 button and say the command 10 to 15cm from the mi...

Page 81: ...mation about voice recognition refer to Read Before Using Voice Motion or Face recognition Learning voice recognition basics View all voice commands Press the down directional button on the Samsung Smart Control to display a complete list of voice commands by category Alternatively say Help Deactivating voice recognition Say Close or press the RETURN button to terminate voice recognition The TV re...

Page 82: ...cognition Voice Gender Try now You can select a gender of the TV voice when you use the Voice Recognition function Changing the voice recognition language MENU 123 MENU System Voice Recognition Language Try now You can select a language to use with the Voice Recognition function Interactive voice recognition is not available in some languages If the selected language is not available select a diff...

Page 83: ...e recognition at a short distance You can set up a schedule viewing access VODs Videos on Demand search for and launch applications and execute various other functions using specified voice commands without having to remember specific commands or keywords Activate Voice Interaction and say a command See the examples below When you want to find a specific content Title Find title When you want to k...

Page 84: ...s levels affecting the TV camera and microphone to ensure that they are suitable for voice and motion recognition use The actual name may differ from specific geographical areas Using the Voice Recognition Tutorial MENU 123 MENU Support Voice Recognition Tutorial Try now The tutorial lets you familiarise yourself with the basics of using Voice Recognition Run Voice Recognition Tutorial from the Su...

Page 85: ...To use this function your TV should be connected to the optional TV camera The optional TV camera must be connected to the dedicated USB port at the back of the TV Other USB ports do not support the TV camera or Motion Control Testing ambient illumination using the TV camera MENU 123 MENU System Motion Control Motion Control Environment Test Try now Run this test before using Motion Control to ens...

Page 86: ...sed by the TV camera motion control is activated and a pointer and motion control icons appear on the screen To deactivate motion control move your hand out of the range of the TV camera To reactivate it simply move your hand toward the TV camera within 3 seconds Motion Control may be terminated if your index finger is not fully extended or you move it to fast Using the Motion Control Tutorial MEN...

Page 87: ...ngly Selecting an item Fold down and raise your index finger to select items You can select a TV menu or run a function Keeping your index finger lowered is like holding down a remote control button Returning to the previous menu Make a circle with your hand in the counterclockwise direction to return to the previous screen menu ...

Page 88: ...nt on the screen You can view the broadcast information saved automatically for all channels Showing and hiding the animated motion guide MENU 123 MENU System Motion Control Animated Motion Guide Try now You can display an animated guide when motion control is activated When you run an app using motion control for the first time the animated guide appears Adjusting pointer speed MENU 123 MENU Syst...

Page 89: ...ating motion control while watching the TV Select an icon to perform the associated action or function Direction Control Mode Motion Pointing Mode Direction Control Mode If you run Motion Control for the first time by raising you hand while viewing a broadcast the Direction Control Mode screen appears The screen contains the Direction Control icon ...

Page 90: ...screen move your hand out of the screen and then raise your index finger at the screen Icon Description Select and to adjust the volume Select and to change the current channel Select the point at the centre of this icon to change to the Motion Pointing Mode screen Allows you to adjust the volume or select the speakers to use Displays the channel list or information about the current programme Lau...

Page 91: ... and then fold down you index finger After the Direction Control icon appears move the focus to the or and then fold down your index finger to display the On screen Remote or launch Smart Hub The Direction Control icon disappears when there is no user action for 5 or more seconds Displaying the hidden direction control icon while using various services when not viewing broadcasts ...

Page 92: ... camera The optional TV camera must be connected to the dedicated USB port at the back of the TV Other USB ports do not support the TV camera or Face recognition Registering your face to your samsung account Select after entering your account password To create a Samsung Account if you do not already have one and then select Take picture align your face within the red circle When the circle turns ...

Page 93: ... using Face recognition follow these steps 1 Select your Samsung account 2 If you have set the Samsung account sign in option to Face Recognition the TV automatically recognises your face If recognition fails try again Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognising your face accurately Keep your expression as neutral as possi...

Page 94: ...rol The information in the Guide is for digital channels only Analogue channels are not supported To view the Guide you must first set the TV s clock MENU 123 MENU System Time Clock To access the Guide functions after launching the Guide press and hold the Enter button on the remote control A pop up window listing the following functions appears Channel Filter Filters the channels displayed in the...

Page 95: ...other channel and then View Details to Watch or Record the programme Select an upcoming programme and then select View Details to set up a Schedule Viewing or Schedule Recording On the standard remote control press the INFO button For more information about watching or Schedule Viewing refer to Setting Up a Schedule Viewing You can only view programmes scheduled after the current time For more inf...

Page 96: ...tton The programme information may differ with the type of incoming signal and may not be available at all for certain programmes For more information on Schedule Viewing refer to Setting Up a Schedule Viewing Changing the broadcast signal MENU 123 MENU Broadcasting Aerial Try now You can choose your preferred method of receiving digital broadcasts This function is not needed if your TV is connect...

Page 97: ...ording the current programme right away press the button on the standard remote control However this button is not available on certain models Or press the MENU 123 button on the Samsung Smart Control and then select the button on the On screen Remote Using the instant and schedule recording options from the guide To start instant recording of a current programme select that programme from the Gui...

Page 98: ...record on a specified date and time MENU 123 MENU Broadcasting Schedule Manager Schedule 1 Select Schedule Recording 2 Specify the Source Channel Repeat Start Time and End Time options for the programme you want to record and then select OK to finish Using the functions available while recording a programme Press the Enter button while recording a programme The following buttons and the recording ...

Page 99: ... button Slow Motion MENU 123 button on the Samsung Smart Control and then select the button to play the video back at 1 2 the normal speed On the standard remote control press the button Rewind Fast Forward Press the MENU 123 button on the Samsung Smart Control and then select or button to speed up rewind or fast forward to maximum speed in 7 steps On the standard remote control press the or butto...

Page 100: ...e the buttons press the RETURN button Buttons that appear are different depending on the file being played Pause Play Pauses the file recorded programme or resumes playing the file if paused When the video is paused you can use the following functions However no audio is heard while the video is paused Step Select the button to scan through a video one frame at a time Slow Motion Select the button...

Page 101: ...e have been saved Options Function Description Picture Size Changes the size of the screen The supported picture sizes differ with the video Subtitle Subtitle Turns the subtitles on or off Subtitle Language Changes the language Picture Mode Changes the picture mode Sound Mode Changes the sound mode Speaker List Allows you to select the speakers to play the audio through This function is only avail...

Page 102: ...g to the selected viewing mode This function is unavailable if Filter By is set to All Delete Deletes the selected files except for locked files This function is unavailable if Filter By is set to All Play Selected Plays the selected files Select files from the file list and then select Play If the viewing mode is set to Folder view you can select the files included in the same folder only Change ...

Page 103: ...n press the left or right directional button to move to a programme you would like to view and then press and hold the Enter button Select Schedule Viewing on the pop up menu that appears The programme is scheduled for viewing The Guide screen re appears The Information screen Press the Enter button while you are watching the TV The Programme Info window appears Press the left or right directional...

Page 104: ...sh Editing a Schedule Viewing MENU 123 MENU Broadcasting Schedule Manager On the Scheduled screen select a Schedule Viewing A pop up menu appears Select Edit Change the time days or channel Select OK when done Cancelling a Schedule Viewing MENU 123 MENU Broadcasting Schedule Manager On the Scheduled screen select a Schedule Viewing A pop up menu appears Select Delete Select OK in the pop up menu T...

Page 105: ... the Timeshift function while watching TV press the Enter button and then select on the Programme Info window The TV displays a progress bar and the following buttons at the top of the screen More Info Displays detailed information about the current programme The programme information may differ with the type of incoming signal and may not be available at all for certain programmes This button is ...

Page 106: ...ontrol and then select the button to scan through a video one frame at a time On the standard remote control press the button Slow Playback Press the MENU 123 button on the Samsung Smart Control and then select the or button to play current programme back at 1 2 the normal speed Rewind Fast Forward Press the MENU 123 button on the Samsung Smart Control and then select the or button to speed up rew...

Page 107: ...ins the following icons An analogue channel A favourite channel A locked channel Press the left directional button The following options are available The available options may differ with the broadcast signal History Displays a list of channels that you viewed recently Add a New List Allows you to create a new channel list by adding channels from a favourites list This option is available only if...

Page 108: ...he list by Channel Number or by Name Edit Channel Lists Allows you to rearrange the order of channels in the channel list or remove channels from the channel list Edit Channel Allows you to remove channels from the channel index restore removed channels and rename analogue channels Edit Favourites Sets favourite channels For more information refer to Creating a Personal Favourites List ...

Page 109: ...lect Delete To remove all channels select Options Select All and then select Delete Editing registered channels The available options may differ with the broadcast signal You can access the following options by selecting Options on the screen Select All Deselect All Selects or deselects all channels displayed on the Edit Channel screen Sort Sort the list ordered by Number or Name This option is on...

Page 110: ...sting Edit Channel You can enable password protection on the channels that you don t want your children to view Before enabling password protection ensure that Channel Lock MENU 123 MENU Broadcasting Channel Lock is set to On Locking Unlocking channels You can lock or unlock channels Select channels from the Edit Channel screen and then select Lock or Unlock at the bottom of the screen When the pa...

Page 111: ...ect Change Fav on the screen to select a favourites list 3 Select Add on the screen The TV adds the channels you selected to the Favourites list you chose Viewing and selecting channels on favourites lists only MENU 123 MENU Broadcasting Channel List You can flip through only the favourite list channels and select a channel using the channel up down buttons 1 Press the left directional button A fa...

Page 112: ...u have registered one or more channels to at least one favourites list Rename Favourites Rename an existing favourite channels list For more information refer to Renaming a favourites list This option is available only if you have registered one or more channels to at least one favourites list Sort Sort the list ordered by Number or Name This option is only available for digital channels Aerial Al...

Page 113: ...e new location for the channels Press the Enter button to set the channels into their new location Renaming a favourites list Select Edit Favourites Options Rename Favourites Select the favourites list you want to rename Enter a new name using the on screen keyboard that appears and then select Done Select OK Copying channels from one favourites list to another Select Edit Favourites Change Fav to...

Page 114: ...g a programme and using a recording device refer to Recording Programmes This function is not available on certain models in specific geographical areas For more information about the Timeshift function refer to Using Timeshift Enabling sports mode MENU 123 MENU System Sports Mode Sports Mode You can set Sports Mode to On to make the picture and sound modes of the TV optimised automatically for sp...

Page 115: ...tion is on When you are viewing the content in MY CONTENT When the Screen Mirroring function is running When you are viewing highlights of the current soccer game in the UHD resolution by using the Highlights Player function This function is not available on certain models in specific geographical areas The performance of Auto Highlights depends on the characteristics of the transmitted signal It ...

Page 116: ...Saves a video from 10 seconds before pressing this button to 10 seconds after On the standard remote control press the button This function is only available when a recording is in progress You can set the TV to automatically save highlights without user intervention Select MENU 123 MENU System Sports Mode and then set Auto Highlights to On Recording Time Sets the recording time This function is o...

Page 117: ...in progress This function is not available while you are watching a programme that is currently being broadcast Pause Play Pauses or resumes the video This function is only available when a recording is in progress Highlights Player Displays the Highlights Player screen and plays automatically or manually the saved highlights in the recorded file However Highlights Player is not available with the...

Page 118: ...ng a soccer game in the UHD resolution This function is only available when a recording is in progress This function is only available while you are watching a recorded programme More Info Displays detailed information about the current programme This function is only available while you are watching a live programme Viewing a game recorded in sports mode You can view a recorded game using Recorde...

Page 119: ... MENU 123 MENU System Accessibility Subtitle Subtitle Try now The TV cannot control or modify DVD or Blu ray subtitles To control DVD or Blu ray subtitles use the subtitle feature of the DVD or Blu ray player and the player s remote control Changing the subtitle mode MENU 123 MENU System Accessibility Subtitle Subtitle Mode Try now You can select a subtitle mode suitable for your viewing environme...

Page 120: ...ondary Subtitle Set your most preferred language as Primary Subtitle and your second preferred language as Secondary Subtitle The language displayed on the TV s screen may differ with the geographical area Scanning for available channels MENU 123 MENU Broadcasting Auto Tuning Auto Tuning Try now You can make the TV automatically scan and index all channels received through the TV s antenna input c...

Page 121: ... Audio Format Changes the audio format The supported audio format may differ with the broadcast programme This option is only available on digital channels Audio Description MENU 123 MENU System Accessibility Audio Description You can use the Audio Stream for the Audio Description AD which is sent along with the Main audio from the broadcaster Adjust the audio description volume using Volume This ...

Page 122: ...ies areas displayed on the TV s screen may differ with the geographical area Tuning broadcast signals manually MENU 123 MENU Broadcasting Channel Settings Manual Tuning Try now You can scan for all the channels manually and store the scanned channels in the TV To stop scanning select Stop This function is not available on certain models in specific geographical areas This function is only availabl...

Page 123: ...lete the broadcasting stations in your area have been assigned to position numbers from P0 to P99 You can select a channel by entering the position number in this mode C aerial channel mode S cable channel mode These two modes allow you to select a channel by entering the assigned number for each aerial broadcasting station or cable channel Fine Tuning the screen MENU 123 MENU Broadcasting Channel...

Page 124: ...n you watch a broadcast that includes both text and multimedia content This function is not available on certain models in specific geographical areas Multimedia and Hypermedia Information Coding Experts Group MHEG is an International standard for data encoding systems used in multimedia and hypermedia This is at a higher level than the MPEG system which includes data linking hypermedia such as st...

Page 125: ... Changing teletext language MENU 123 MENU Broadcasting Channel Settings Teletext Language You can set or change the teletext language To watch the teletext broadcast in your preferred language select a language to use in Primary teletext If this language is not supported you can watch the teletext broadcast in your secondary preferred language set in Secondary teletext This function is not availab...

Page 126: ...n Movie Darkens the screen reduces glare and relieves eye fatigue Use this mode while viewing the TV in a darkened room or watching a movie Entertain Sharpens images for a more dynamic viewing experience When the Input source is set to PC Standard and Entertain modes are only available When a PC is connected to the TV but the Entertain mode is not available set Edit Device Type to DVI PC or PC Sta...

Page 127: ...tio of green to red Increase the green value to saturate the greens and the red value to saturate the reds The TV saves the adjusted values for the current input source and picture mode and applies these values each time you select the same input source and picture mode The Colour and Tint G R settings cannot be adjusted when the TV is connected to a computer via an HDMI to DVI cable Applying the ...

Page 128: ...justs the red green and blue levels individually Colour Space Try now Adjusts the range of colour that can be displayed on the screen Auto Automatically adjusts the Colour Space to match the input signal Native Applies a range of colours that is wider than the input signal Custom Allows you to adjust the Colour Space manually Select a colour and then change its Red Green and Blue saturations Reset...

Page 129: ...ertain models in specific geographical areas Gamma Try now Adjusts the primary colour intensity Advanced Settings is only available when Picture Mode is set to Standard or Movie White Balance and Gamma are only available when the TV is connected to a computer with an HDMI to DVI cable Adjusting picture options MENU 123 MENU Picture Picture Options Try now You can adjust the picture options to opti...

Page 130: ... If you set the HDMI connection to On the TV turns off and then on automatically The HDMI connection with HDMI UHD Color set to Off supports up to UHD 50P 60P 4 2 0 input signals while the HDMI connection with HDMI UHD Color set to On supports up to UHD 50P 60P 4 4 4 and 4 2 2 input signals For more information refer to Supported Resolutions for each of UHD Input Signals For the 7 series or higher...

Page 131: ...nually and set LED Clear Motion to On for a sharper LED image To return to the default settings select Reset When LED Clear Motion is set to On the screen appears darker than when it is Off If LED Clear Motion is set to On at 60Hz video signal the screen may flicker This function is not available on certain models in specific geographical areas LED Clear Motion Controls LED backlight duty to move ...

Page 132: ...fer to 3D precautions Whether 3D video is displayed in true HD is usually determined by the quality and format of the video To use the 3D function you must purchase the 3D glasses Starting 3D Put on and then turn on the Samsung 3D glasses and then select a 3D Mode Note that the 3D modes that are available at any given time depend on the format of the 3D content you are watching Off Off Off Deactiv...

Page 133: ...on may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses The left and right 3D images may initially overlap when the TV is turned on It takes a moment for the display to optimise and the overlapping to stop When you select to use the 3D mode note the followin...

Page 134: ...to L R or T B L R Change Try now Switches the left image to the right image and vice versa 3D 2D Try now Converts 3D images to 2D images This function is not available if 3D Mode is set to Normal or Off Off Off 3D Auto View Try now Activates 3D Mode automatically whenever it detects 3D content or a 3D broadcast You might not be able to view the TV in 3D mode while some applications are running To ...

Page 135: ...e on certain models in specific geographical areas Channel Selects the PIP channel Size Sets the PIP window size Position Sets the PIP window position Sound Select Selects the audio source PIP cannot be used while Smart Hub or 3D is active Playing a game or using the karaoke function on the main screen can result in lower PIP picture quality The PIP function is only available under the following c...

Page 136: ... picture size to the basic 4 3 mode Do not watch TV in 4 3 mode for an extended period of time This action may cause black bars to appear and rest for a while at the top bottom left and right sides of the screen Note that this information is not presented on the Warranty Supported picture sizes differ with the input signal For more information about supported picture sizes refer to Picture sizes a...

Page 137: ...dels in specific geographical areas Fitting the picture to the screen MENU 123 MENU Picture Picture Size Fit to screen Try now You can configure the TV so that the full picture fits the screen without any cutoff in the size you have chosen This function is not available depending on the Picture Size Adjusting the picture position MENU 123 MENU Picture Picture Size Zoom Position Try now Magnifies o...

Page 138: ...the audio through the speakers To turn the screen back on press any button other than the Power and Volume buttons Resetting the picture mode settings MENU 123 MENU Picture Reset Picture Try now You can reset the current picture mode to its factory defaults This action does not affect the settings of other picture modes ...

Page 139: ...Amplify Increases the overall intensity of high frequency sound to help hearing impaired listeners Stadium When you turn Sports Mode MENU 123 MENU System Sports Mode to On Sound Mode is set to Stadium automatically so that the sound settings are fixed at settings most suitable for sporting events This mode is set automatically by the TV You cannot set this mode manually This function is not availa...

Page 140: ...ou feel like you are sitting in a home theatre This function is not available on certain models in specific geographical areas Balance Try now Allows you to adjust the sound settings of the left and right speakers for a better sound balance To restore the defaults select Reset Equaliser Try now Allows you to adjust the loudness of specific frequency ranges to control the richness of the sound To r...

Page 141: ... information on pairing refer to the Samsung Bluetooth audio device s operating manual This function is not available on certain models in specific geographical areas Add New Device Adds a new device to the list of paired devices If Add New Device is set to Off the connection signals from new devices are ignored Samsung Audio Device List Displays a list of paired Samsung audio devices Select a dev...

Page 142: ...headphone or remove it from the list If the TV fails to find a headphone place the headphone closer to the TV and then select Refresh When you turn on a paired Bluetooth headphone the TV detects it automatically and then displays a pop up window Use this pop up window to activate deactivate the Bluetooth headphone Multi output Audio Allows you to listen to audio through the TV s speakers and the c...

Page 143: ...enjoy a richer sound Settings Sets the Samsung Multiroom Link compatible speaker s to one of the following options Surround Select this option when you want to enjoy a surround system using multiple Samsung Multiroom Link compatible speakers in a single space or room SoundBar Surround Select this option when you want to enjoy a surround sound system by connecting a soundbar and two speakers to the...

Page 144: ...ring The networked speakers may disconnect on their own depending on your network environment The sound quality may be affected by the condition of your wireless network Audio and video may become out of sync depending on your TV model The audio from the secondary device s may lag behind the audio and video of the main device which is playing the source content You can hear the selected audio whil...

Page 145: ...e can be adjusted between 0 db and 10 db However this volume range may differ with the broadcast signal For the MPEG HE AAC broadcast signal the volume can be adjusted between 0 db and 10 db HDMI Audio Format Sets the audio input signal format suitable for the external device connected to the TV s HDMI port Audio Format Try now Selects the digital audio output S PDIF format The available formats a...

Page 146: ... equalise the sound Normal can applies a normal level of volume adjustment and Night can applies a slightly lower volume level This option is ideal for late night TV viewing If you want to use the volume control of a connected source device to control the sound deactivate Auto Volume When you use Auto Volume with a source device the device s volume control may not function properly Listening to 3D...

Page 147: ...he clock using digital broadcast info MENU 123 MENU System Time Clock Clock Mode Try now You can make the TV automatically download time information from a digital channel and set the current time To activate this function set Clock Mode to Auto If the TV is connected to a set top box or satellite box using HDMI or Component connectors you must set the current time manually This function works onl...

Page 148: ...n specific geographical areas If the clock is wrong in auto mode MENU 123 MENU System Time Clock Time Offset Try now You can offset the clock in 1 hour increments by as much as 12 hours if the TV fails to display the correct automatically set time for whatever reason Time Offset adjusts the time through a network connection This function is only available if Clock Mode is set to Auto and the TV is...

Page 149: ...Timer is only available when Clock has already been set Setup If you select Manual you can highlight and select each day to select the specific days that you want On Timer to turn on the TV Time Volume Source From the list select a signal source for the TV to use when it turns on If you want to play content saved in a USB device or content from an HDMI or Component source such as a DVD player Blu ...

Page 150: ...y one image file on the USB device Folders with long names cannot be selected Make sure to use different folder names for multiple USB devices Use a USB memory stick or multi card reader On Timer may not work with certain battery powered USB devices MP3 players or PMPs because the TV may take too long to recognise the device Turning off the TV using the off timer MENU 123 MENU System Time Off Time...

Page 151: ... after images if left on the screen for a long period of time Select a time setting from the list If a still image is shown on the screen for longer than the time that you selected the TV automatically activates the Screen Burn Protection function Reducing the energy consumption of the TV MENU 123 MENU System Eco Solution Try now You can adjust the brightness level of the TV and prevent overheatin...

Page 152: ... Off Try now Allows you to select a time from the list If no signal has been received for a specified duration the TV automatically cuts off the power to reduce power consumption Auto Power Off Try now Automatically turns off the TV to prevent overheating when the TV remains on for the specified period of time without any user input Motion Lighting Try now Adjusts the brightness in response to on ...

Page 153: ...MENU System Anynet HDMI CEC Try now Anynet HDMI CEC Try now You can enable or disable Anynet HDMI CEC Set to Off or On to disable or enable all Anynet related functions Auto Turn Off Try now When set to Yes turns off Anynet compatible external devices when the TV is turned off This function is not supported by some Anynet compatible devices Search for Devices Try now Automatically searches for and...

Page 154: ...ollow the instructions in the next section Accessing the menu of the external device 1 Press the SOURCE button on the remote control On the Source screen select the device and the down directional button 2 Select Anynet HDMI CEC from the Tools list The selected device is set up as an Anynet HDMI CEC enabled device The following menu options are available The menu options available in the pop up me...

Page 155: ...tances If this occurs select the Anynet device again Anynet HDMI CEC works only with external devices that support HDMI CEC and only when those devices are either in standby mode or turned on Anynet HDMI CEC can control up to 12 compatible external devices up to 3 of the same type With home theatre systems however the only one system can be controlled To listen to 5 1 channel audio from an externa...

Page 156: ...er until the update is complete The TV turns off and on automatically after completing the software update All video and audio settings return to the default settings after a software update Updating the TV automatically MENU 123 MENU Support Software Update Auto update Try now If the TV is connected to the Internet you can have the TV s software update itself automatically while you are watching ...

Page 157: ...cted media to detect the presence of malicious code If there is no malicious code detected a notification window appears on the screen If malicious code is detected If malicious code is found the results of the scan will appear on the screen This result window displays all malicious code found You can quarantine isolate the code from executing 1 Select all the malicious code to quarantine 2 Select...

Page 158: ...prevent viruses from infecting the TV Network Security Protects the TV from hacking to minimise a leaks of private information Camera Permits the cameras connected to the TV to be used Microphone Permits the microphones connected to the TV to be used Auto Scan Makes the TV automatically scan itself and connected storage media when it is turned on Auto Isolate Adds malicious codes found during the ...

Page 159: ...ice guides for the visually impaired MENU 123 MENU System Accessibility Voice Guide Try now You can activate Voice Guides that describe the menu options aloud to aid the visually impaired To activate this function set Voice Guide to On Then the TV provides Voice Guides for focus movement channel change volume change programme information schedule viewing programme recording other TV functions and ...

Page 160: ...st to On automatically switches the menu display mode to opaque You cannot manually change the Menu Transparency settings White text on black background high contrast MENU 123 MENU System Accessibility High Contrast Try now You can change major service screens to white text on a black background or change the transparent TV menus to opaque so that text can be more easily read To activate this func...

Page 161: ...he same time With this function active when you adjust the TV s volume you can set the volume of the Bluetooth headphones to be louder than TV speaker This function is not available on certain models in specific geographical areas When you connect the Bluetooth headphones to the TV Multi output Audio menu is activated For more information about connecting Bluetooth headphones to the TV refer to Li...

Page 162: ...event messages generated by the TV Notifications appear on the screen when events such as an update release for an app or Samsung Account login logout occurs To delete all notifications select Delete All To check the SMART TV s service notifications in a web browser select Service Notice Enabling game mode MENU 123 MENU System General Game Mode Try now You can enable the game mode to optimise the ...

Page 163: ... MENU System General Sound Feedback Try now You can use Sound Feedback to get audio cues as you navigate through menus and select menu options You can set it to Low Medium High or Off Locking Unlocking the Control Stick MENU 123 MENU System General Panel Lock Try now You can lock and unlock the front panel buttons menu channel and volume of the TV and the Control Stick on the back of the TV Showin...

Page 164: ... the TV on and off When you set Light Effect to Off it reduces the TV s power consumption This function is not available on certain models in specific geographical areas The colour of the TV s light may differ with the model Removing Flickering MENU 123 MENU System General Anti Flicker Change the power frequency for the cable to stop the camera from flickering This function is not available on cer...

Page 165: ...re then reset The TV turns off and on again automatically and displays the Setup screen For more information on Setup refer to the user manual that came with the TV Using the TV as a display model for retail stores MENU 123 MENU Support Use Mode Try now You can turn the TV into a display model for retail environments by setting this mode to Store Demo For all other uses select Home Use With Store ...

Page 166: ...r when a recorded video is being played back An application on HbbTV may malfunction temporarily depending on the circumstances of the broadcast station or application provider An application is only available for use on HbbTV when the TV network is connected to an external network The application may malfunction depending on the network conditions If the current channel is compatible with both th...

Page 167: ...er TV Rear 1 Insert the CI CARD Adapter into the two holes on the product 1 Please find two holes on the rear of the TV Two holes are beside the COMMON INTERFACE port 2 Connect the CI CARD Adapter into the COMMON INTERFACE port on the product 2 3 Insert the CI or CI CARD We recommend that you insert the CI card before you mount the TV on a wall It may be difficult to insert after the mounting Inse...

Page 168: ...essage appears please contact your service provider When the configuration of channel information has finished the message Updating Completed appears indicating the channel list is updated Requirements You must obtain a CI or CI CARD from a local cable service provider When removing the CI or CI CARD carefully pull it out with your hands since dropping the CI or CI CARD may cause damage to it Inse...

Page 169: ...hat there are several secondary pages that follow automatically To undo press it again Colour buttons red green yellow blue If the FASTEXT system is used by the broadcasting company the different topics on a Teletext page are colour coded and can be selected by coloured buttons Press the colour corresponding to the topic of your choice A new colour coded page appears Items can be selected in the s...

Page 170: ...Typical Teletext page Part Contents A Selected page number B Broadcasting channel identity C Current page number or search indications D Date and time E Text F Status information FASTEXT information ...

Page 171: ...d agree to the service agreement before using this feature A Samsung Electronics technician will then diagnose repair and update your TV remotely This option requires an Internet connection What Does Remote Service Do Samsung Remote Support service offers you one on one support with a Samsung Technician who can remotely Diagnose your TV Adjust the TV settings for you Perform a factory reset your T...

Page 172: ...he PIN screen appears provide the PIN number to the agent The agent accesses your TV Finding the contact information for service MENU 123 MENU Support Contact Samsung You can view the address of the Samsung website the call centre phone number your TV s model number your TV s software version the Smart Hub info and other information you may need to get service support from a Samsung call agent or ...

Page 173: ... or the black and white colours are off run Picture Test MENU 123 MENU Support Self Diagnosis Picture Test If the test results indicate that the problem is not caused by the TV do the following Confirm that the TV s video input connectors are connected to the correct external device video output connectors Check the other connections as well If the TV is connected to an external device via a compo...

Page 174: ...nnected correctly at both ends and that the remote control is operating normally Make sure that the antenna cable or cable TV cable is firmly connected If you have a cable satellite box confirm that it is plugged in and turned on Unable to find a Channel If your TV is not connected to a cable box or satellite box run Setup MENU 123 MENU System Setup or Auto Tuning Broadcasting Auto Tuning The TV i...

Page 175: ... to the Picture menu and then adjust the Picture Mode Brightness Sharpness and Colour settings See if Energy Saving MENU 123 MENU System Eco Solution Energy Saving has been enabled Try resetting the picture MENU 123 MENU Picture Reset Picture There is a dotted line on the edge of the screen Change Picture Size to 16 9 Change the cable satellite box resolution The picture is black and white If you ...

Page 176: ...nal device check the device s audio output option For example you may need to change your cable box s audio option to HDMI if the box connected to your TV is using an HDMI cable To listen to the computer sound connect the external speaker to the computer s audio output connector If your TV has a headphone jack make sure there is nothing plugged into it Reboot the connected device by disconnecting ...

Page 177: ...roblem Try this The 3D glasses are not working correctly Make sure the glasses are powered on The 3D feature may not work properly if there is another 3D product or an electronic device running nearby If there is a problem keep other electronic devices as far away as possible from the 3D Active Glasses I can t see 3D images clearly The ideal viewing distance is three times or more the height of th...

Page 178: ... Subtitle Mode Some channels may not have subtitle data The picture is distorted The compression of the video content may cause picture distortions This is especially true with fast moving pictures from sports programmes and action movies A weak signal can cause picture distortions This is not a problem with the TV My Computer Won t Connect The problem Try this The Mode Not Supported message appea...

Page 179: ...twork Network Status If the TV is not connected to a network connect to a network The upgrade stops if you already have the latest software version The Schedule Recording Timeshift Function Isn t Working The problem Try this Schedule Recording cannot be used Check if there is a USB device connected to the TV Recording will automatically stop if the signal becomes too weak The Timeshift function wi...

Page 180: ...age Connecting to Anynet device or Disconnecting from Anynet device appears on the screen You cannot use the remote control when you are configuring Anynet or switching to a viewing mode Use the remote control after the TV has completed the Anynet configuration or has switched to a viewing mode The Anynet device won t play You cannot use the play function when Setup is in progress The connected de...

Page 181: ...m Try this Some files can t be played This problem may occur with high bitrate files Most files can be played back but you might experience problems with high bitrate files I Want to Reset the TV Reset Path Description Reset Settings MENU 123 MENU Support Self Diagnosis Reset Reset Picture Sound Channel Smart Hub and all other settings except for the network settings default settings Resetting Sma...

Page 182: ...ect ratios different from your TV Adjust the picture size options on your external device or set the TV to full screen The Mode Not Supported message appears The output resolution of the attached device is not supported by the TV Check the TV s supported resolutions and adjust the external device s output resolution accordingly The Subtitles item in the TV menu is greyed out You cannot select the ...

Page 183: ... a wall we recommend using cables with 90 degree connectors There are small particles on the TV s bezel This is part of the product s design and is not a defect The PIP menu is not available PIP functionality is only available when you are viewing video from an HDMI or Component source on the main screen A POP TV s internal banner ad appears on the screen Change the Use Mode MENU 123 MENU Support ...

Page 184: ... total of 30 Schedule Viewing and Schedule Recording entries Recordings are DRM protected and therefore cannot be played back on a computer or on a different TV In addition these files cannot be played back on your TV if its video circuit has been replaced A USB hard drive with a speed of 5 400rpm or above is recommended However RAID type USB hard drives are not supported USB memory sticks are not...

Page 185: ...ecording is in progress the screen will go blank until the change is made In this case recording will resume but will not be available When using the Record or Schedule Recording function the actual recording may start a second or two later than the specified time If the Schedule Recording function is operating while a recording is being made on an HDMI CEC external device the priority is given to...

Page 186: ... available storage space falls below 500MB while both the Schedule Recording and Timeshift functions are in progress only the recording will stop The maximum amount of time available for the Timeshift function is 90 minutes The Timeshift function is not available for locked channels A time shifted video is played according to the TV settings The Timeshift function may be terminated automatically o...

Page 187: ...sible The actual 3D effect may be experienced differently depending on the viewer The 3D effect may not be visible if the visual ability of your left eye differs greatly from the visual ability of your right eye If a part of the 3D glasses or lenses is defective or damaged it cannot be repaired and the glasses should be replaced If the glasses stop working within the warranty period the glasses ca...

Page 188: ... the 3D function malfunctions due to interference please move all other electronic or wireless communication devices as far away from the glasses and the TV as possible The vividness of the image may appear degraded if you view 3D video in a place that is exposed to direct sunlight or illumination The 3D glasses may malfunction if there is an electric field or metallic object such as a steel plate...

Page 189: ... time may cause eye strain If you experience any eye strain stop viewing the 3D TV remove the 3D glasses and rest for awhile Do not use the 3D function or 3D glasses while walking or moving around Using the 3D function or 3D Active Glasses while moving around may result in injury from running into objects tripping and or falling Do not sleep with the 3D glasses on You can damage or break the templ...

Page 190: ...nent consult your doctor immediately When cleaning the product do not spray water or cleaner directly onto the surface of the product Spraying water or cleaner directly onto the glasses may result in fire or electric shock damage to the product s surface or cause the indicator labels on the product s surface to come loose Do not apply chemicals containing alcohol solvent or surfactant such as wax ...

Page 191: ...hen replacing the battery insert the battery so that its polarity is correct Failing to do so may damage the battery or result in fire personal injury or environmental damage caused by liquid leaking from the battery For SSG 5100 and SSG 5150 model glasses keep the used battery out of the reach of children so that they do not accidently swallow it If your child swallows the battery consult your do...

Page 192: ...ve your expressed consent to the collection and use of personal information Certain features within S Recommendation require Internet access and may not be available based on service provider language dialect and region Your remote control may differ from the images shown in this manual S Recommendation For content recommendations given to fit your TV viewing preferences Certain Samsung Smart TV f...

Page 193: ... apply to the 16 9 display ratio only This function is only available on certain models in specific geographical areas HDMI 3D Mode L R T B Resolution Frequency Hz 1280 x 720p 50 60 1920 x 1080i 50 60 1920 x 1080p 24 25 30 50 60 3840 x 2160p 24 25 30 50 60 ...

Page 194: ...1280 x 720p 59 94 60 1920 x 1080i 59 94 60 1920 x 1080p 23 98 24 29 97 30 59 94 60 Digital channel Resolution Frequency Hz 1280 x 720p 59 94 60 1920 x 1080i 59 94 60 Videos Photos Refer to Read Before Playing Photo Videos or Music Files ...

Page 195: ...r is set to Off Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 50 60 8 bit O If HDMI UHD Color is set to On Frame rate fps Colour Depth Chroma Sampling RGB 4 4 4 YCbCr 4 4 4 YCbCr 4 2 2 YCbCr 4 2 0 8 bit O O O O 50 60 10 bit O O 12 bit O O For the 6 series models or lower and 7200 series model make sure to connect to the HDMI IN STB DVI port of the TV Alt...

Page 196: ... conditions the use misuse of the TV camera may result in illegal actions There may be obligations under local privacy laws regarding the protection of individuals concerning personal data and on the free movement of such data and possibly other laws including criminal laws regulating camera surveillance both in the workplace and elsewhere By using the TV camera users agree that it will not be use...

Page 197: ...n the surrounding area Voice Text Input requires that you agree to any third party app s voice privacy policy Voice Text Input lets you enter text using voice commands instead of a mouse keyboard or remote control This feature is particularly useful for searching browsing the web and using applications You must agree to the following privacy notices before using Interactive Voice Recognition Voice...

Page 198: ...nge may differ with the camera angle and other factors For the camera to recognise movement you must stand out from the background The appropriate ambient brightness is 50 to 500 lux 100 Lux Bathroom 400 Lux Living Room Avoid direct sunlight when using Motion Control Run the Motion Control Environment Test to assess the camera s recognition range before using Motion Control ...

Page 199: ...V may have difficulty recognising twins and people with similar faces as two different individuals Note the following when using Face Recognition Do not cover your face with a hat a pair of sunglasses or your hair Your entire face must be visible to the camera Avoid shadows over your face Shadows prevent the camera from recognising faces accurately Keep your expression as neutral as possible In ad...

Page 200: ...s may be provided in English only and available content may differ with the area For more information about applications visit the applicable service provider s website An unstable Internet connection may cause delays or interruptions In addition applications may terminate automatically depending on the network environment If this occurs check your Internet connection and try again Application ser...

Page 201: ...supported With websites that have scrollable windows scrolling a window can result in corrupted characters ActiveX is not supported Certain options are not accessible in Link Browsing mode Switch to Pointer Browsing to activate those options Only a limited number of fonts are supported Certain symbols and characters may not be displayed properly The response to remote commands and the resulting on...

Page 202: ...ence after PIP is disabled In this case you will have to reload the page The web browser supports mp3 audio files only If the Clock MENU 123 MENU System Time Clock has not been set the browsing history will not be saved The browsing history is saved from latest to oldest with the oldest entries being overwritten first Depending on the types of video audio codecs supported it might not be possible ...

Page 203: ...ter Certain digital cameras and audio devices may not be compatible with the TV If there are multiple USB devices connected to the TV the TV might not be able to recognise some or all the devices USB devices that use high power input should be connect the USB 5V 1A port The TV supports the FAT exFAT and NTFS file systems After sorting files in the Folder view mode the TV can display up to 1000 fil...

Page 204: ...DVD sub or txt SubStation Alpha ssa Advanced SubStation Alpha ass Powerdivx psb SMPTE TT Text xml Supported internal subtitles Name Container Xsub AVI SubStation Alpha MKV Advanced SubStation Alpha MKV SubRip MKV VobSub MKV MPEG 4 Timed text MP4 TTML in smooth streaming MP4 SMPTE TT text MP4 SMPTE TT PNG MP4 ...

Page 205: ...ormat Codec Note mp3 MPEG MPEG1 Audio Layer 3 m4a mpa aac MPEG4 AAC flac FLAC FLAC Supports up to 2 channels ogg OGG Vorbis Supports up to 2 channels wma WMA WMA Supports up to 10 Pro 5 1 channels WMA lossless audio is not supported Supports up to the M2 profile wav wav wav mid midi midi midi Supports type 0 and type 1 Search is not supported Supports USB device only ape ape ape aif aiff AIFF AIFF...

Page 206: ...AVI MKV DivX 3 11 4 5 6 3gp vro ASF MP4 MPEG4 SP ASP 60 Dolby Digital LPCM mpg mpeg ts 3GP MOV FLV Window Media Video v9 VC1 ADPCM IMA MS AAC HE AAC tp trp VRO VOB MPEG2 1920x1080 WMA Dolby Digital Plus mov flv PS TS MPEG1 20 MPEG MP3 DTS Core LBR vob svi SVAF Microsoft MPEG 4 v1 v2 v3 G 711 A Law μ Law m2ts mts Window Media Video v7 WMV1 v8 WMV2 30 divx H 263 Sorrenson VP6 VP8 1920 x 1080 90 webm...

Page 207: ...moothly because of data transmission speeds Some USB digital camera devices may not be compatible with the TV HEVC codec is only available in MKV MP4 TS containers Video decoders H 264 FHD is supported up to Level 4 1 does not support FMO ASO RS H 264 UHD is supported up to Level 5 1 HEVC FHD is supported up to Level 4 1 and HEVC UHD is supported up to Level 5 1 VC1 AP L4 is not supported All vide...

Page 208: ...ot supported QCELP and AMR NB WB are not supported Vorbis is supported for up to 5 1 channels Dolby Digital Plus is supported for up to 5 1 channels The DTS LBR codec is only available for MKV MP4 TS containers The supported sample rates are 8 11 025 12 16 22 05 24 32 44 1 and 48 KHz and differ by the codec ...

Page 209: ...ess you change it Input signal Picture size Component 16 9 Zoom Custom 4 3 Component 1080i 1080p 16 9 Zoom Custom 4 3 Digital channel 720p 1080i 1080p 16 9 Zoom Custom 4 3 Digital channel 3840 x 2160p 16 9 Zoom Custom Digital channel 4096 x 2160p 16 9 Zoom Custom HDMI 720p 16 9 Zoom Custom 4 3 HDMI 1080i 1080p 16 9 Zoom Custom 4 3 HDMI 3840 x 2160p 16 9 Zoom Custom HDMI 4096 x 2160p 16 9 Zoom Cust...

Page 210: ... more information This function is not available on certain models in specific geographical areas Read before setting up a wireless Internet connection Precautions for wireless Internet This TV supports the IEEE 802 11a b g n ac communication protocols Samsung recommends using IEEE 802 11n Video files stored on a device connected to the TV via Home Network may not play back smoothly IEEE 802 11 ac...

Page 211: ...rity enabled AP Wireless security protocols The TV only supports the following wireless network security protocols Authentication Modes WEP WPAPSK WPA2PSK Encryption Types WEP TKIP AES In compliance with the newest Wi Fi certification specifications Samsung TVs do not support WEP or TKIP security encryption in networks running in the 802 11n mode If the wireless router supports WPS Wi Fi Protected...

Page 212: ... just the power indicator turning on Refer to the user manual of your graphics card for compatible resolutions For the 6000 series models optimal and recommended resolution is 3840 x 2160 at 30Hz IBM Resolution Dots x lines Display format Horizontal frequency KHz Vertical frequency Hz Clock frequency MHz Polarity horizontal vertical 720 x 400 70 Hz 31 469 70 087 28 322 MAC Resolution Dots x lines ...

Page 213: ...600 75 Hz 46 875 75 000 49 500 1024 x 768 60 Hz 48 363 60 004 65 000 1024 x 768 70 Hz 56 476 70 069 75 000 1024 x 768 75 Hz 60 023 75 029 78 750 1152 x 864 75 Hz 67 500 75 000 108 000 1280 x 720 60 Hz 45 000 60 000 74 250 1280 x 800 60 Hz 49 702 59 810 83 500 1280 x 1024 60 Hz 63 981 60 020 108 000 1280 x 1024 75 Hz 79 976 75 025 135 000 1366 x 768 60 Hz 47 712 59 790 85 500 1440 x 900 60 Hz 55 93...

Page 214: ... 000 148 500 1920 x 1080 30 Hz 33 750 30 000 74 250 1920 x 1080 25 Hz 28 125 25 000 74 250 1920 x 1080 24 Hz 27 000 24 000 74 250 3840 x 2160 24 Hz 54 000 24 000 297 000 3840 x 2160 25 Hz 56 250 25 000 297 000 3840 x 2160 30 Hz 67 500 30 000 297 000 3840 x 2160 50 Hz 112 500 50 000 594 000 3840 x 2160 60 Hz 135 000 60 000 594 000 4096 x 2160 24 Hz 54 000 24 000 297 000 4096 x 2160 25 Hz 56 250 25 ...

Page 215: ...environment Lip sync errors may occur The TV and Bluetooth Devices may disconnect depending on the distance between them A Bluetooth device may hum or malfunction When a part of your body is in contact with the receiving transmitting system of the Bluetooth device or the TV When the device is subject to electrical variation from obstructions caused by a wall corner or office partitioning When the ...

Page 216: ... multi language subtitles multiple audio tracks chapters smooth FF RW etc streamed to your device For DTS patents see http patents dts com Manufactured under license from DTS Inc DTS the Symbol DTS in combination with the Symbol DTS Premium Sound 5 1 DTS Digital Surround DTS Express and DTS Neo2 5 are registered trademarks or trademarks of DTS Inc in the United States and or other countries ⓒ DTS ...

Page 217: ... are trademarks or registered trademarks of HDMI Licensing LLC in the United States and other countries Open Source License Notice Open Source used in this product can be found on the following webpage http opensource samsung com Open Source License Notice is written only English ...

Page 218: ...mages Progressive A sequential scanning method that scans every line one after another Interlaced A staggered scanning method that scans every other line until the end of the screen and then fills in the remaining lines Example If the number of horizontal scan lines is 480i Scans 240 lines from start to finish and then scans the remaining 240 lines for a total of 480 lines General differences betw...

Page 219: ... of transmitting both video and audio signals via a single cable Dynamic versus Static IP Addresses If the network requires a dynamic IP address use an ADSL modem or router that supports the Dynamic Host Configuration Protocol DHCP Modems and routers that support DHCP automatically provide the IP address subnet mask gateway and DNS values the TV needs to access the Internet so they do not have to ...

Page 220: ...at uses coaxial cables standardised by the IEEE Component Connection Component connections are mostly used for game consoles and transmit the video signal by splitting it into a luminance signal Y and two colour signals Pb and Pr The connector is marked as Component IN _ Pr Pb Y on the back of the TV On some devices it is sometimes marked as Cr Cb Y Cb and Cr are the digital conversions of the Pb ...

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