Samsung UA32C5000QF, Service Manual

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4-35
4. Troubleshooting
4-6. Servicing Information
4-6-1 USB Download Method
Samsung may offer upgrades for TV’s firmware in the future. Please contact the Samsung call center at 1-800-
SAMSUNG (726-7864) to receive information about downloading upgrades and using a USB drive. Upgrades will be
possible by connecting a USB drive to the USB port located on your TV.
Insert a USB drive containing the firmware upgrade into the 1.
USB port on the rear of the TV.
Press the 2. MENU button to display the menu.
Press the or button to select "Support", then press the
ENTER button.
Press the 3. or button to select "SW Upgrade", then press
the ENTER button.
The message "Scanning for USB. It may take up to 30
seconds." is displayed.
The message "Upgrade version XXXX to version XXXX?
4.
The system will be reset after upgrade." is displayed.
Press the or to select the "OK", then press the ENTER
button.
Please be careful to not disconnect the power or remove the
USB drive while upgrades are being applied. The TV will turn off
and turn on automatically after completing the firmware upgrade.
Please check the firmware version after the upgrades are
complete. When software is upgraded, video and audio settings
you have made will return to their default (factory) settings.
We recommend you write down your settings so that you can
easily reset them after the upgrade.