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Troubleshooting

THE COLOR IS DISPLAYED IN 16 BIT (16 COLORS). THE COLOR HAS BEEN CHANGED AFTER CHANGING THE 

GRAPHICS CARD.

Did you install the device driver for the product?

Windows XP : Set the color again by selecting Control Panel 

 Appearance and Themes 

 Display 

 Settings. 

Windows ME/2000 : Set the color again by selecting Control 
Panel 

 Display 

 Settings. 

Windows Vista : Change the color settings by selecting Con-
trol Panel 

 Appearance and Personalization 

 Personaliza-

tion 

 Display settings.

Windows 7 : Change the color settings by selecting Control 
Panel 

 Appearance and Personalization 

 Display 

 

Adjust resolution 

 Advanced settings 

 Monitor.

(

For more information,

 

refer to the Windows user manual for 

the computer.

)

Is the graphics card configured correctly?

Configure the color again in accordance with the new graph-
ics card driver. 

WHEN I CONNECT THE MONITOR, THE 'UNKNOWN MONITOR, PLUG&PLAY (VESA DDC) MONITOR FOUND' 

MESSAGE IS DISPLAYED.

Did you install the device driver for the product?

Install the device driver referring to the descriptions about the 
driver installation.

Check if all the Plug&Play (VESA DDC) functions are sup-
ported referring to the User Manual of the graphics card.

Install the device driver referring to the descriptions about the 
driver installation.

WHEN I LOOK AT THE EXTERIOR EDGES OF THE PRODUCT, SMALL ALIEN SUBSTANCES APPEAR ON IT. 

Since this product is designed so that the color has a soft appearance by coating it with a transparent material over the black 
edges, such things may be seen. This is not a defect of the product.

A “BEEP, BEEP” SOUND IS HEARD WHEN BOOTING THE COMPUTER.

If the beep sound is generated 3 or more times when booting up the computer, please request service for the computer.

Summary of Contents for SyncMaster P1980ER

Page 1: ...Master P1980ER P2480L LCD Monitor User Manual The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performa...

Page 2: ...olution 3 1 Standard Signal Mode Table 3 2 Installing the Device Driver 3 3 Product Operating Buttons 3 4 Using the Screen Adjustment Menu OSD On Screen Display 3 5 INSTALLING THE SOFTWARE Natural Col...

Page 3: ...tially or in whole reproduced distributed or used in any form without the written permission of Samsung Electronics Co Ltd The SAMSUNG logo and SyncMaster are the registered trademarks of Samsung Elec...

Page 4: ...llion pixel The number of sub pixels of an LCD panel by size The number of Sub Pixels Max Horizontal Resolution x Max Vertical Resolution x 3 Example If the maximum resolution is 1920 x 1080 the numbe...

Page 5: ...ay result in electric shock or fire Avoid connecting multiple electric appli ances to a single wall outlet Otherwise it may result in fire due to overheating of the wall outlet Avoid plugging in or un...

Page 6: ...es on the product and installing the product near a heater Otherwise it may result in fire Ask an installation engineer or relevant company to install the product onto the wall Otherwise it may result...

Page 7: ...ke sure that the front of the product does not protrude out of the console or shelf Otherwise this may cause the product to fall off and result in a malfunction or injury Make sure to use a cabinet or...

Page 8: ...ns ing cloth Use the cleansing cloth with a small amount of water However if the cloth is contaminated by alien substances it may result in scratches to the exterior therefore shake off any alien subs...

Page 9: ...oduct the vents ports etc If water or an alien substance enters the product turn the power off unplug the power cord and contact a service center Otherwise it may result in a problem with the product...

Page 10: ...d excessively the product may fall and this may result in injury Avoid placing a heavy object over the product Otherwise it may result in a problem with the product or injury Maintain the correct post...

Page 11: ...tents have been included Store the packaging box in case you need to move the Product at a later stage Monitor The cleaning cloth is supplied with black high glossy models only Contents Installation M...

Page 12: ...ect the product and place the product onto the cloth so that the front of the product is facing downwards Do not remove the stopper pin before installing the base Hold the main body of the product wit...

Page 13: ...bly is in the reverse order of the assembly After the installation of the base stand the monitor up as shown in the figure Now you can remove the stopper pin to adjust the stand Caution Avoid lifting...

Page 14: ...mount of 100 mm x 100 mm 3 9 x 3 9 inches 200 mm x 100 mm 7 9 x 3 9 inches that complies with the VESA specifications Lift up the monitor stand to the maximum angle with your left hand and remove the...

Page 15: ...he screw may differ depending on the corresponding specifications Do not use screws that are incompatible with the standard VESA specifications and do not assemble them using excessive force This may...

Page 16: ...port of the product to the D Sub port of the PC with the D Sub cable When the graphics card provides DVI digital output Connect the DVI IN port of the product to the DVI port of the PC with the DVI c...

Page 17: ...lied for the wide models only such as 16 9 or 16 10 When the product is connected to a PC you can turn the product on and use it When both the DVI digital and D Sub analog cables are connected you can...

Page 18: ...tion You must purchase the Kensington Lock separately To lock the product follow these steps 1 Wrap the Kensington lock cable around a large stationary object such as a desk or chair 2 Slide the end o...

Page 19: ...message appears up to 3 times if the resolution has not been set to the optimal resolution To set the resolution to the optimal resolution When the PC is turned off connect the product and the PC and...

Page 20: ...referring to the User Manual of the graphics card P1980ER P2480L Display Mode Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 MAC 6...

Page 21: ...MAC 640 x 480 35 000 66 667 30 240 MAC 832 x 624 49 726 74 551 57 284 MAC 1152 x 870 68 681 75 062 100 000 VESA 640 x 480 31 469 59 940 25 175 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500...

Page 22: ...or Samsung Electronics website http www samsung com and download the driver 1 Insert the driver installation CD ROM into the CD ROM drive 2 Click on Windows Driver 3 Complete the remaining installatio...

Page 23: ...t up the adjustment function assigned to the Use these buttons to navigate the menu or to adjust a value in the OSD Users can set the Customized Key to one of the following functions If the user press...

Page 24: ...ties the AUTO adjustment func tion is performed Press this button to turn the product on or off Power LED This LED is turned on when the product works normally For more information on the power saving...

Page 25: ...uto Source PC AV Mode Display Time Customized Key INFORMA TION Menu Description Brightness Controls the screen brightness This menu is unavailable when MagicBright is set to Dynamic Contrast mode Cont...

Page 26: ...the picture setting appropriate for watching sports games that include lots of movement Movie This mode provides brightness and sharpness settings similar to those of a TV for the best entertainment...

Page 27: ...color value of pictures according to your preference This menu is unavailable when MagicColor is set to Full mode or Intelligent mode Color Tone You can set the color temperature according to your pr...

Page 28: ...regardless of the aspect ratio of the input signal A signal not in the standard mode table is not supported If the resolution is set to the optimal resolution the aspect ratio does not change whether...

Page 29: ...ual Users have to manually select an input signal PC AV Mode Supplied for the wide models only such as 16 9 or 16 10 Set to PC when connected to a PC Set to AV when connected to an AV device This func...

Page 30: ...e displayed colors on the product and matches the colors on the product with the colors of the printed pictures For more information refer to the online help of the software F1 The Natural Color is pr...

Page 31: ...tart the computer after the installation The MagicTune icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restric...

Page 32: ...ge or Remove Programs to remove the software 5 Select Yes to start removing MagicTune 6 Wait until a message box appears informing you that the software has been removed completely For technical suppo...

Page 33: ...t the computer after the installation The MultiScreen icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrict...

Page 34: ...n MagicRotation The installation of MagicRotation may be affected by the graphics card motherboard and the networking environment Limitation 1 The Display Driver should be properly loaded for the Magi...

Page 35: ...are You can only remove MagicRotation through Add or Remove Programs in Windows To remove MagicRotation complete the following steps 1 Click Start select Settings and select Control Panel from the men...

Page 36: ...d the PC are properly connected perform the self diagnosis function according to the procedures below 1 Turn the product and the PC off 2 Separate the signal cable from the product 3 Turn the product...

Page 37: ...al In this case reboot the PC while the DVI cable is connected THE IMAGE IS TOO LIGHT OR TOO DARK Adjust the Brightness and Contrast Refer to the Brightness Contrast If MagicBright is set to Dynamic C...

Page 38: ...re the color again in accordance with the new graph ics card driver WHEN I CONNECT THE MONITOR THE UNKNOWN MONITOR PLUG PLAY VESA DDC MONITOR FOUND MESSAGE IS DISPLAYED Did you install the device driv...

Page 39: ...ows XP Change the resolution by selecting Control Panel Appearance and Themes Display Settings Windows ME 2000 Change the resolution by selecting Con trol Panel Display Settings Windows Vista Change t...

Page 40: ...mpliant Digital RGB 0 7 Vp p 5 separate H V sync Composite SOG TTL level V high 2 0V V low 0 8V Maximum Pixel Clock 140MHz Analog Digital 170MHz Analog Digital Power Supply This product supports 100 2...

Page 41: ...y conservation turn your monitor OFF when it is not needed or when leaving it unattended for long periods The PowerSaver system operates with a VESA DPM compliant video card installed in your computer...

Page 42: ...5 http www samsung com GUATEMALA 1 800 299 0013 http www samsung com HONDURAS 800 7919267 http www samsung com JAMAICA 1 800 234 7267 http www samsung com NICARAGUA 00 1800 5077267 http www samsung co...

Page 43: ...ng com SWEDEN 0771 726 7864 SAMSUNG http www samsung com SWITZERLAND 0848 SAMSUNG 7267864 CHF 0 08 min http www samsung com ch http www samsung com ch_fr French U K 0845 SAMSUNG 7267864 http www samsu...

Page 44: ...S 1 800 10 SAMSUNG 726 7864 1 800 3 SAMSUNG 726 7864 1 800 8 SAMSUNG 726 7864 02 5805777 http www samsung com SINGAPORE 1800 SAMSUNG 726 7864 http www samsung com TAIWAN 0800 329 999 http www samsung...

Page 45: ...possible harm to the environment or human health from uncontrolled waste disposal please sepa rate these items from other types of waste and recycle them responsibly to promote the sustainable reuse...

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