Samsung SyncMaster C27A750X User Manual Download Page 78

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Troubleshooting Guide

9 Troubleshooting Guide

Refer to the user manual for your PC or graphics card for further instructions on adjustment.

How can I change the

resolution?

Windows XP: Go to Control Panel

Appearance and

Themes

Display

Settings and adjust the resolution.

Windows ME/2000: Go to Control Panel

Display

Settings

and adjust the resolution.

Windows Vista: Go to Control Panel

Appearance and

Personalization

Personalize

Display Settings and adjust the

resolution.

Windows 7: Go to Control Panel

Appearance and

Personalization

Display

Adjust Resolution and adjust the

resolution.

How do I set power-saving

mode?

Windows XP: Set power-saving mode in Control

Panel

Appearance and Themes

Display

Screen Saver

Settings or BIOS SETUP on the PC.

Windows ME/2000: Set power-saving mode in Control

Panel

Display

Screen Saver Settings or BIOS SETUP on

the PC.

Windows Vista: Set power-saving mode in Control

Panel

Appearance and

Personalization

Personalize

Screen Saver Settings or BIOS

SETUP on the PC.

Windows 7: Set power-saving mode in Control

Panel

Appearance and

Personalization

Personalize

Screen Saver Settings or BIOS

SETUP on the PC.

Question

Answer

→

Downloaded from ManualMonitor.com Manuals

Summary of Contents for SyncMaster C27A750X

Page 1: ...ster C23A750X C27A750X The color and the appearance may differ depending on product and the specifications are subject to change without prior notice to improve the performance Downloaded from ManualM...

Page 2: ...ndows and Windows NT are registered trademarks of Microsoft Corporation VESA DPM and DDC are registered trademarks of the Video Electronics Standards Association Icons used in this manual Symbols for...

Page 3: ...d do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor with a clean soft and dry cloth z Do not apply a cleaning agent that contains alcohol solvent or surfa...

Page 4: ...may differ depending on the product Precautions for storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Be sure to contact Samsung Custom...

Page 5: ...is not loose z An unstable connection may cause a fire Connect the power plug to a grounded power socket type 1 insulated devices only z An electric shock or injury may result Do not bend or pull the...

Page 6: ...to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cord from the power socket z An electric shock or fire may result Do n...

Page 7: ...ight heat or a hot object such as a stove z Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children z The product may fall and...

Page 8: ...or fire may result Contact Samsung Customer Service Center 82page for repair Before you move the product be sure to turn off the power switch and remove all the cables connected to the product includ...

Page 9: ...be damaged and product failure an electric shock or fire may result If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately z Sparks can cause an explosio...

Page 10: ...enter 82page z Product failure an electric shock or fire may result Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or defective pixels z If...

Page 11: ...ea Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not hold the monitor upside down or move it by holding the stand z The product may fall and break or...

Page 12: ...oduct in the correct posture as follows z Straighten your back z Allow a distance of 45 to 50cm between your eye and the screen and look slightly downward at the screen Keep your eyes directly in fron...

Page 13: ...REPARATIONS 18 Checking the Contents 18 Removing the Packaging 19 Checking the Components 20 Parts 20 Frontal Buttons 22 Reverse Side 23 Left Side View 24 Right Side View 25 Adjusting the Product Tilt...

Page 14: ...ion 39 Setting Optimum Resolution 40 Changing the Resolution Using a PC 43 Connecting to a Video Device 43 Connection Using an HDMI Cable 43 Connecting Headphones SCREEN SETUP 44 MAGIC 44 Angle 45 Bri...

Page 15: ...tings 55 Gamma 55 Configuring Gamma RESIZING OR RELOCATING THE SCREEN 56 Auto Adjustment 56 Configuring the Auto Adjustment Settings 56 Size 56 Changing the Picture Size 57 Horizontal Position 57 Conf...

Page 16: ...parency 66 Changing Menu Transparency 66 Language 66 Changing the Language 67 PC AV Mode 67 Configuring PC AV Mode 68 Auto Source 68 Configuring Auto Source 68 Display Time 68 Configuring Display Time...

Page 17: ...DE 74 Requirements Before Contacting Samsung Customer Service Center 74 Testing the Product 74 Checking the Resolution and Frequency 74 Check the followings 77 Q A SPECIFICATIONS 79 General 80 PowerSa...

Page 18: ...aging with a sharp instrument 2 Remove the Styrofoam from the product 3 Check the components and remove the Styrofoam and plastic bag z The appearance of actual components may differ from the image sh...

Page 19: ...ents z Components may differ in different locations z The cleaning cloth is only supplied with the black high glossy model Items sold separately The following items can be purchased at your nearest re...

Page 20: ...mprove quality z This is a touch type button Tap the button lightly with a finger z If the MENU button is not visible lightly tap the area around the button The MENU button will become visible z The o...

Page 21: ...n z To reduce power consumption it is best to remove the power cable when you will not be using the product for an extended period of time Confirm a menu selection Pressing the button when the OSD men...

Page 22: ...Specifications are subject to change without notice to improve quality Port Description Connects to a PC using the D SUB cable Connects to a network using the LAN cable Connects to a PC via a USB cabl...

Page 23: ...o change without notice to improve quality Port Description Connects to an audio output device such as headphones HDMI Connects to a source device using an HDMI cable Connects to a source device via a...

Page 24: ...y differ from what is shown Specifications are subject to change without notice to improve quality Port Description Connects to a source device via a USB cable Compatible with a USB cable version 2 0...

Page 25: ...d shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality z The monitor tilt and height can be adjusted z Hold the top center of the product...

Page 26: ...particular the high tech Wireless USB feature allows you to connect a notebook PC to the product wirelessly and from the product enjoy various multimedia contents stored on the notebook PC You can al...

Page 27: ...the PC Select Samsung Wireless Central Station and Samsung Wireless Monitor from the list and click Change Remove 2 3 Connecting the Product to a PC to Use Central Station Connect the product to a PC...

Page 28: ...ng on the system specifications of the PC 2 3 1 Connecting to a PC via Wireless USB To use the Wireless USB function the wireless connection dongle provided as a component should be connected to the U...

Page 29: ...n a steel table will degrade wireless performance z Do not place any object that can obstruct the signal transmission in front of the product Such objects may decrease signal reception z This product...

Page 30: ...the product to connect to the PC once a Wireless signal is detected A star will appear beside the monitor icon if the product is set as the default monitor z Rename Customize the name of the connecte...

Page 31: ...nect a desktop PC to the product using the USB cable 2 Press to change the input source for the product to USB mode 3 The product will display the PC screen if the connection is established Automatic...

Page 32: ...However your PC should support USB 3 0 for the HUB function to work fully z If you experience a communication problem with a PC that provides the USB 3 0 function download and install the latest drive...

Page 33: ...f z Note that the battery will not be charged if the power cable is disconnected from the power socket Connect multiple source devices to the product and use the device you want by changing the input...

Page 34: ...tral Station 2 2 Using Central Station Connecting to a LAN via USB cable This product cannot connect to multiple source PCs at the same time and vice versa LAN USB CABLE Downloaded from ManualMonitor...

Page 35: ...ad the user manual provided with it The number and locations of ports on source devices may differ from device to device z Do not connect the power cable until all connections are completed Connecting...

Page 36: ...ort on the PC 2 Connect the DC power adapter to the product and a power socket and turn on the power switch on the PC Audio is not available if the PC and product are connected via the D SUB port Conn...

Page 37: ...HDMI cable to the HDMI port on the side of the product and the HDMI port on the PC 2 Connect the DC power adapter to the product and a power socket and turn on the power switch on the PC Be sure to co...

Page 38: ...ven on the screen to proceed with installation 4 Select your product model from the list of models 5 Go to Display Properties and check that the resolution and refresh rate are appropriate Refer to yo...

Page 39: ...1 Press to move to the language you want and press the 2 To hide the information message press z If the optimum resolution is not selected the message will appear up to three times for a specified ti...

Page 40: ...the resolution and refresh rate in Control Panel on your PC to obtain optimum picture quality z The picture quality of TFT LCDs may degrade if the optimum resolution is not selected Changing the Resol...

Page 41: ...Source Device 3 3 Connecting and Using a Source Device Changing the Resolution on Windows Vista Go to Control Panel Personalization Display Settings and change the resolution 1 2 3 4 Downloaded from...

Page 42: ...ing a Source Device 3 3 Connecting and Using a Source Device Changing the Resolution on Windows 7 Go to Control Panel Display Screen Resolution and change the resolution 1 2 3 4 Downloaded from Manual...

Page 43: ...cable to the HDMI ports on the product and video device 2 Press to change the input source to HDMI Be sure to connect an audio output device such as headphones or speakers to on the product to hear au...

Page 44: ...ng angle z This option is not available when Bright is in Cinema or Dynamic Contrast mode z This option is not available when Color is enabled Configuring Angle 1 Press on the product 2 Press to move...

Page 45: ...where the product will be used z This menu is not available when Angle is enabled z Sub options under Bright may vary depending on the settings of PC AV Mode See 7 5PC AV Mode Configuring Bright 1 Pre...

Page 46: ...es eye fatigue z Custom Customize the contrast and brightness as required 5 Press to move to the option you want and press the 6 The selected option will be applied 4 1 3 Configuring Color Color is a...

Page 47: ...applied 4 2 Brightness Adjust the general brightness of the picture Range 0 100 A higher value will make the picture appear brighter 4 2 1 Configuring Brightness 1 Press on the product 2 Press to mov...

Page 48: ...e following screen will appear 4 Adjust the Contrast using the button 4 4 Sharpness Make the outline of objects more clear or blurry Range 0 100 A higher value will make the outline of objects clearer...

Page 49: ...on the product 2 Press to move to Picture and press on the product 3 Press to move to Coarse and press on the product The following screen will appear 4 Adjust the Coarse using the button Return Ente...

Page 50: ...onse Time Accelerate the panel response rate to make video appear more vivid and natural z It is best to set Response Time to Normal or Faster when you are not viewing a movie z The functions availabl...

Page 51: ...and press on the product 3 Press to move to HDMI Black Level and press on the product The following screen will appear z Normal Set the brightness darkness of the darkest parts of the screen to Normal...

Page 52: ...uct 2 Press to move to COLOR and press on the product 3 Press to move to Red and press on the product The following screen will appear 4 Adjust the Red using the button 5 2 Green Adjust the value of t...

Page 53: ...not available when Color is in Full or Intelligent mode z Only available in Analog mode 5 3 1 Configuring Blue 1 Press on the product 2 Press to move to COLOR and press on the product 3 Press to move...

Page 54: ...press on the product The following screen will appear z Cool2 Set the color temperature to be cooler than Cool1 z Cool1 Set the color temperature to be cooler than Normal mode z Normal Display the sta...

Page 55: ...Press on the product 2 Press to move to COLOR and press on the product 3 Press to move to Gamma and press on the product The following screen will appear 4 Press to move to the option you want and pre...

Page 56: ...ment Settings 1 Press on the product 2 Press to move to SIZE POSITION and press on the product 3 Press to move to Auto Adjustment and press on the product The following screen will appear 6 2 Size Cha...

Page 57: ...reen Fit Display the picture with the original aspect ratio without cutting off z PC AV Mode is only available in HDMI mode z Refer to 7 5PC AV Mode for details about PC AV Mode 4 Press to move to the...

Page 58: ...ress on the product 2 Press to move to SIZE POSITION and press on the product 3 Press to move to V Position and press on the product The following screen will appear 4 Adjust the V Position using the...

Page 59: ...the product 2 Press to move to SIZE POSITION and press on the product 3 Press to move to Menu H Position and press on the product The following screen will appear 4 Adjust the Menu H Position using th...

Page 60: ...roduct 2 Press to move to SIZE POSITION and press on the product 3 Press to move to Menu V Position and press on the product The following screen will appear 4 Adjust the Menu V Position using the but...

Page 61: ...will appear z Off Deactivate the auto wireless detection mode z On Automatically detect a Wireless USB signal and change the input source to Wireless USB mode 5 Press to move to the option you want an...

Page 62: ...rce is not USB mode z Selecting the USB Connection option when a USB cable is connected will change the input source to USB mode Configuring USB Connection 1 Press on the product 2 Press to move to SE...

Page 63: ...o move to Analog and press The input source will change to Analog mode The Analog option is disabled if an analog cable is not connected 7 1 5 HDMI You can view the HDMI connection status between the...

Page 64: ...the product 4 Press to move to USB Super Charging and press on the product The following screen will appear z Off Disable USB Super Charging z 1 Port Enable a single USB 3 0 port marked with a chargin...

Page 65: ...1 Configuring Eco Saving 1 Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to Eco Saving and press on the product The following screen will appear z 75 Red...

Page 66: ...option you want and press the 5 The selected option will be applied 7 4 Language Set the menu language z A change to the language setting will only be applied to the onscreen menu display z It will no...

Page 67: ...Press on the product 2 Press to move to SETUP RESET and press on the product 3 Press to move to PC AV Mode and press on the product The following screen will appear 4 Press to move to the option you w...

Page 68: ...option you want and press the 5 The selected option will be applied 7 7 Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of tim...

Page 69: ...s to move to Key Repeat Time and press on the product The following screen will appear z Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a command responds only once when a button...

Page 70: ...vate the off timer so that the product powers off automatically 4 Press to move to the option you want and press the 5 The selected option will be applied 7 10 Off Timer Setting The off timer can be s...

Page 71: ...roduct 2 Press to move to SETUP RESET and press on the product 3 Press to move to Reset and press on the product The following screen will appear 4 Press to move to the option you want and press the 5...

Page 72: ...lution will appear 8 2 Configuring Brightness in the Startup Screen Adjust Brightness using the button in the startup screen where there is no on screen display menu available 1 Press in the startup s...

Page 73: ...en Adjust Volume using the button in the startup screen where there is no on screen display menu available Only available in HDMI mode 1 Press in the startup screen The following screen will appear 2...

Page 74: ...ly If the screen remains blank check the PC system video controller and cable 9 1 2 Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to 10 3Standard Signal...

Page 75: ...nd frequency compatible with the product and if required change the settings referring to Standard Signal Mode Table 81page in this manual and the INFORMATION menu on the product There are shadows or...

Page 76: ...still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Source device issue A beeping sound is heard when my PC is booting If a beeping sound is...

Page 77: ...s ME 2000 Select Control Panel Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings z Windows Vista Select Control Panel Appearance and Personalization Personalization Disp...

Page 78: ...Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do I set power saving mode z Windows XP Set power saving mode in Control Panel Appearance and Themes Displ...

Page 79: ...x 433 9 x 232 8 mm 21 7 x 17 1 x 9 2 inches 4 1 kg 9 0 Ibs 638 6 x 485 4 x 232 8 mm 25 1 x 19 1 x 9 2 inches 4 9 kg 10 8 Ibs Environme ntal considerat ions Operating Operating Temperature 50 F 104 F 1...

Page 80: ...layed power consumption level can vary in different operating conditions or when settings are changed z To reduce the power consumption to 0 watts turn off the power switch on the back of the product...

Page 81: ...rizontal Frequency The time required to scan a single line from the left to the right side of the screen is called a horizontal cycle The reciprocal number of a horizontal cycle is called horizontal f...

Page 82: ...ng com COSTA RICA 0 800 507 7267 http www samsung com ECUADOR 1 800 10 7267 http www samsung com EL SALVADOR 800 6225 http www samsung com GUATEMALA 1 800 299 0013 http www samsung com HONDURAS 800 27...

Page 83: ...samsung com HUNGARY 06 80 SAMSUNG 726 7864 http www samsung com ITALIA 800 SAMSUNG 726 7864 http www samsung com KOSOVO 381 0113216899 LATVIA 8000 7267 http www samsung com LITHUANIA 8 800 77777 http...

Page 84: ...7799 http www samsung com KYRGYZSTAN 00 800 500 55 500 http www samsung com MOLDOVA 00 800 500 55 500 RUSSIA 8 800 555 55 55 http www samsung com TADJIKISTAN 8 10 800 500 55 500 http www samsung com U...

Page 85: ...Middle East IRAN 021 8255 http www samsung com http www samservice com KUWAIYT 183 2255 http www samsung com BAHRAIN 8000 4726 http www samsung com Egypt 08000 726786 http www samsung com JORDAN 800...

Page 86: ...environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources H...

Page 87: ...t transmits a smaller amount of data The Coarse menu allows you to manually adjust the frequency to obtain the optimum picture quality Adjust Coarse referring to Standard Signal Mode Table 81page acco...

Page 88: ...es The vertical frequency is measured in Hz and represents how many images can be created per second by those horizontal lines A vertical frequency of 60 means that an image is transmitted 60 times pe...

Page 89: ...evice 29 Connecting Headphones 37 Connecting the Product to a PC to Use Central Station 30 Connecting to a Video Device 37 Contact SAMSUNG WORLDWIDE 32 Contrast 33 Copyright 6 Correct Disposal of This...

Page 90: ...ing or Relocating the Screen 29 Response Time 35 S Safety Precautions 8 Screen Setup 29 Setup and Reset 29 Sharpness 33 Size 29 Software Installation for Using Central Station 29 Specifications 29 Sta...

Page 91: ...BN46 00037A 03 Downloaded from ManualMonitor com Manuals...

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