Samsung SWL-2250U User Manual Download Page 96

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This chapter provides helpful information for what to do if
you encounter an error while using your printer.

This chapter includes:

• Troubleshooting Checklist

• Solving General Printing Problems

• Clearing Paper Jams

• Solving Print Quality Problems

• Troubleshooting Error Messages

• Common Windows Problems

• Common Macintosh Problems

• Common Linux Problems

• Common DOS problem

Solving Problems

Summary of Contents for SWL-2250U

Page 1: ...SAMSUNG LASER PRINTER User s Guide ML 1750 ...

Page 2: ...consistent with the safety standard previously set by both U S and international standards bodies The design of this phone complies with the FCC guidelines and these international standards Operating Requirements The antennas used for this transmitter must be installed to provide a separation distance of at least 20 cm from all persons and must not be co located or operating in conjunction with an...

Page 3: ...f Samsung Electronics Co Ltd PCL and PCL 6 are trademarks of Helett Packard Company Centronics is a trademark of Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation Apple AppleTalk TrueType LaserWriter and Macintosh are trademarks of Apple Computer Inc Microsoft Windows Windows 9x Windows Me Windows 2000 Windows NT and Windows XP are re...

Page 4: ...on 1 7 Chapter 2 SETTING UP YOUR PRINTER Unpacking 2 2 Selecting a Location 2 3 Installing the Toner Cartridge 2 4 Loading Paper 2 6 Changing the Paper Size in the Tray 2 8 Connecting a Printer Cable 2 9 Turning the Printer on 2 11 Printing a Demo Page 2 12 Installing Printer Software 2 13 Printer Driver Features 2 14 Installing Printer software in Windows 2 15 Installing the USB Driver in Windows...

Page 5: ...g a Print Job 4 4 Using a Favorite Setting 4 5 Using Help 4 5 Setting Paper Properties 4 6 Using the Toner Save Mode 4 8 Printing Multiple Pages on One Sheet of Paper N Up Printing 4 10 Scaling Your Document 4 12 Fitting Your Document to a Selected Paper Size 4 13 Printing Posters 4 14 Setting Graphic Properties 4 16 Printing Watermarks 4 19 Using an existing Watermark 4 19 Creating a Watermark 4 ...

Page 6: ...ality Checklist 6 11 Solving Print Quality Problems 6 12 Troubleshooting Error Messages 6 17 Common Windows Problems 6 18 Common Macintosh Problems 6 19 Problems in the Chooser 6 19 Printing Errors 6 19 Common Linux Problems 6 20 Common DOS problem 6 22 Chapter 7 APPENDIX Using Your Printer with a Macintosh 7 2 Installing Software for Macintosh 7 2 Printing a Document 7 4 Using Advanced Printing F...

Page 7: ...cifications 7 29 Paper Specifications 7 30 Overview 7 30 Supported Sizes of Paper 7 31 Guidelines for Using Paper 7 32 Paper Specifications 7 33 Paper Output Capacity 7 33 Printer and Paper Storage Environment 7 34 ...

Page 8: ...t considered to be hazardous The laser system and printer are designed so there is never any human access to laser radiation above a Class I level during normal operation user maintenance or prescribed service condition WARNING Never operate or service the printer with the protective cover removed from Laser Scanner assembly The reflected beam although invisible can damage your eyes When using thi...

Page 9: ...asonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful in...

Page 10: ...Council Directive 1999 5 EC on radio equipment and telecommunications terminal equipment and the mutual recognition of their conformity A full declaration defining the relevant Directives and referenced standards can be obtained from your Samsung Electronics Co Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment Telecommunications Terminal Equipment Directive FAX This Sa...

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Page 12: ...x NOTE ...

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Page 14: ...1 INTRODUCTION Congratulations on the purchase of your Printer This chapter includes Special Features Printer Components Understanding the Control Panel ...

Page 15: ... output tray face up for the most convenient access Create professional documents You can customize your documents using Watermarks such as Confidential See page 4 19 Print Posters The text and pictures of each page of your document are magnified and printed across the selected sheet of paper After the document has printed trim off the white edges of each sheet Tape the sheets together to form a p...

Page 16: ...UCTION 1 3 1 Print in various environments You can print in Windows 95 98 Me NT 4 0 2000 XP Your printer is compatible with Linux and Macintosh Your printer comes with both the Parallel and the USB interface ...

Page 17: ...INTRODUCTION 1 4 Printer Components Front View ManualFeeder guide Tray Front Cover Top output tray Face down Control Panel Power switch Paper level indicator Manual Feeder Output Support ...

Page 18: ...INTRODUCTION 1 5 1 Inside View Rear View Front Cover Toner cartridge Rear output tray Face up Power receptacle Parallel port USB port ...

Page 19: ...e the printer is receiving data the On Line Error LED blinks red to cancel printing In Manual Feed mode if there is no paper in the Manual Feeder the On Line Error LED blinks red Load paper into the Manual Feeder and the LED stops blinking If the printer is receiving data the On Line Error LED slowly blinks green If the printer is printing the received data the On Line Error LED blinks green fast ...

Page 20: ...rce from your software application For detailed information see Using the Manual Feeder on page 3 8 Cleaning inside printer In Ready mode press and hold this button for about 10 seconds until all LEDs turn on and release After cleaning the printer one cleaning sheet prints Canceling print job Press this button during printing The On Line Error LED blinks while the print job is cleared from both th...

Page 21: ...INTRODUCTION 1 8 NOTE ...

Page 22: ...information on setting up your printer This chapter includes Unpacking Installing the Toner Cartridge Loading Paper Connecting a Printer Cable Turning the Printer on Printing a Demo Page Installing Printer Software SETTING UP YOUR PRINTER ...

Page 23: ...with the following items Notes If any items are missing or damaged notify your dealer immediately Components may differ from one country to another The CD ROM contains the printer driver the User s Guide and the Adobe Acrobat Reader program 2 Carefully remove all of packing tapes from the printer Toner Cartridge Power Cord CD ROM Setup Guide Tape ...

Page 24: ...light or sources of heat cold and humidity See the image below for clearance space Do not set the printer close to the edge of your desk or table Clearance Space Front 482 6 mm enough space so that tray can be removed Back 100 mm enough space to allow opening of the rear out tray Right 100 mm enough space for ventilation Left 100 mm 552 mm 21 7 in 100 mm 3 9 in 954 6 mm 37 5 in 482 6 mm 18 8 in 10...

Page 25: ...e the printer 2 Remove the toner cartridge from its bag and remove the paper covering the cartridge Discard it 3 Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a piece of paper if left exposed for more than a few minutes If toner gets on y...

Page 26: ...dle and insert the cartridge in the printer until it snaps into place 6 Close the front cover Make sure that the cover is securely closed Note When printing text at 5 coverage you can expect a toner cartridge life of approximately 3 000 pages 1 000 pages for the toner cartridge that is shipped with the printer ...

Page 27: ... is very light it may be moved when you use it for example when opening closing the tray or installing removing the toner cartridge or installing Be careful not to move the printer 2 Push down on the pressure plate until it locks in position 3 Prepare a stack of paper for loading by flexing or fanning them back and forth Straighten the edges on a level surface ...

Page 28: ... four corners are flat in the tray 5 Pay attention to the paper limit mark on the left inside wall of the tray Paper overloading may cause paper jams Note If you want to change the paper size in the tray see Changing the Paper Size in the Tray on page 2 8 6 Slide the tray back into the printer ...

Page 29: ...he rear guide as shown below to adjust for the paper length 2 Pinch the side guide as shown and slide it to the left flush against the paper Notes Do not push the width guide far enough to cause the material to warp If you do not adjust the width guide it may cause paper jam ...

Page 30: ...e parallel port of the computer requires a certified parallel cable You will need to buy a IEEE1284 compliant cable 1 Make sure that both the printer and the computer are turned off 2 Plug the parallel printer cable into the connector on the back of the printer Push the metal clips down to fit inside the notches on the cable plug 3 Connect the other end of the cable to the parallel interface port ...

Page 31: ...ack of the printer 3 Connect the other end of the cable to the USB port on your computer See your computer User s Guide if you need help Note For using a USB cable you must be running Windows 98 Me 2000 XP or Macintosh with OS 8 6 and the G3 processor or higher In Windows 98 Me if you want to print using the USB interface you must install the USB driver to add the USB port See page 2 18 In Windows...

Page 32: ... 2 11 2 Turning the Printer on 1 Plug the power cord into the power receptacle on the back of the printer 2 Plug the other end into a properly grounded AC outlet and turn on the printer using the power switch To the AC outlet ...

Page 33: ...on for about 2 seconds to print a demo page OR Hold down the Cancel button for about 6 seconds to print a configuration sheet 2 The Demo page or the configuration sheet shows the printer s current configuration Laser Beam Printer ML 1750 Series Excellent Performance High quality Robust Network connectivity Compatibility Samsung ML 1750 Series Demo page Configuration sheet ...

Page 34: ... Panel for DOS application Go to Printing from DOS Applications on page 7 20 for information about installing the Remote Control Panel and printing from DOS applications USB driver for adding the USB port to Windows 98 Me You must first install the USB driver for the USB connection in Windows 98 Me In Windows 2000 XP the USB port is provided so that you don t have to install the USB driver Just in...

Page 35: ...ion and media type number of copies Table below lists a general overview of features supported by the your printer drivers Feature SPL Win9x Me Win2000 XP NT4 0 Macintosh Toner Save Y Y Y N Print quality option Y Y Y Y Poster printing Y Y Y N Multiple pages per sheet N up Y Y Y Y Fit to page printing Y Y Y N Scale printing Y Y Y Y Watermark Y Y Y Y Overlay Y Y Y N ...

Page 36: ...000 or Windows XP Installing Printer Software 1 Place the CD ROM in the CD ROM drive Installation will start automatically If the CD ROM drive does not automatically run Select Run from the Start menu and type x cdsetup exe in the Open box where x is the drive letter for the CD ROM drive then click OK Note If the New Hardware Found window appears during the installation procedure click in the uppe...

Page 37: ... the instructions on the window to complete the installation Reinstalling Printer software Reinstall is required if your installation fails 1 From the Start menu select Programs 2 Select Samsung ML 1750 Series and then Samsung ML 1750 Series Driver Maintenence 3 The Samsung ML 1750 Series Driver Maintenance window appears Click Repair and then click Next 4 When reinstallation is done click Finish ...

Page 38: ...ick OK The Samsung ML 1750 Series printer driver and all of its components are removed from your computer 5 When removing is completed click Finish Changing the Display Language After installation of the software you can change the display language If you installed the Remote Control Panel or the Status Monitor the selected language is applied to them 1 From the Start menu select Programs 2 Select...

Page 39: ... ROM in the CD ROM drive and check Search for the best driver for your device and click Next 4 Check CD ROM drive and click Browse and choose x USB where x is the drive letter for the CD ROM drive Click Next 5 Click Next The USB driver will be installed 6 When the installation is completed click Finish 7 When the language selection window appears select the appropriate language Note If you already...

Page 40: ...te the printer software installation For more details see page 2 15 Notes If you want to use your printer with the parallel cable remove the USB cable and connect the parallel cable Then reinstall the printer driver If your printer doesn t work properly reinstall the printer driver ...

Page 41: ...SETTING UP YOUR PRINTER 2 20 NOTE ...

Page 42: ...properly load paper in the tray for the best print quality This chapter includes Choosing Paper and Other Materials Selecting the Output Location Loading Paper Printing on Envelopes Printing on Labels Printing on Transparencies Printing on Card Stock or Custom sized Materials Using Print Materials ...

Page 43: ...You can use any size paper that fits easily within the paper adjusters of the paper feeder Weight Your printer supports paper weight as follows 16 24 lbs 60 90g m2 bond for the tray 16 43 lbs 60 163 g m2 bond for the manual feeder Brightness Some papers are whiter than others and produce sharper more vibrant images Surface smoothness The smoothness of the paper affects how crisp the printing looks...

Page 44: ...n A4 210 x 297 mm B5 182 x 257 mm A5 148 x 210 mm A6 105 x 148 mm 250 250 250 250 250 250 250 250 1 1 1 1 1 1 1 1 Envelopesb No 10 4 12 x 9 5 in Monarch 3 87 x 7 5 in C5 162 x 229 mm DL 110 x 220 mm B5 176 x 250 mm C6 114 x 162 mm b If you are experiencing excessive jamming feed one sheet at a time through the manual feeder 1 1 1 1 1 1 Labelsb Letter 8 5 x 11 in A4 210 x 297 mm 1 1 Transparenciesb...

Page 45: ... paper with embossed lettering perforations or texture that is too smooth or too rough Colored paper should be of the same high quality as white photocopy paper The pigments must withstand the printer s fusing temperature of 400 F 205 C for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced Preprinted forms must be printed with nonf...

Page 46: ...utput tray open it Notes If paper coming out of the top output tray has problems such as excessive curl try printing to the rear output tray To avoid paper jams do not open or close the rear output tray while the printer is printing Printing to the Top Output Tray Face down The top output tray collects paper face down in correct order The top output tray should be used for most print jobs Top outp...

Page 47: ...own from the printer Printing from the Manual Feeder to the rear output tray provides the straight paper path Opening the rear output tray might improve the output quality with the following envelopes labels transparencies To open the rear output tray 1 Open the rear door by pulling it down The cover functions as the output tray Notes Please be careful when you open the rear cover The inside of th...

Page 48: ...Sizes and Capacities on page 3 3 for acceptable paper size and capacities for each tray The paper level bar on the front of the paper tray shows the amount of paper currently right in the tray When the tray is empty the indicator of the bar is lowered Using the Tray The tray holds 250 sheets of paper See Sizes and Capacities on page 3 3 for acceptable paper size and capacities of each tray Load a ...

Page 49: ...eeder 1 Load the print material in the manual feeder with the print side up Adjust the paper guide against the print material without bending the paper 2 When you print a document you must select Manual Feed for Source from the software application and then select the correct paper size and type For details see page 4 6 3 Press the Cancel button to start feeding 4 Printing is started 5 If you are ...

Page 50: ... 1 Turn the printer off 2 Double click the icon at right bottom of the window 3 Select a job you want to cancel 4 For Windows 9x Me select Cancel Printing from Document menu For Windows NT 2000 XP select Cancel from Document menu 5 When the jobs are removed from the list Turn the printer on Double click this icon to view the queue of the print jobs ...

Page 51: ...stamp area enters the feeder first 2 Adjust the guide to the edge of the envelope stack Guidelines Only use envelopes recommended for laser printers Before loading envelopes in the manual feeder make sure that they are undamaged and are not stuck together Do not feed stamped envelopes Never use envelopes with clasps snaps windows coated lining or self stick adhesives These envelopes may severely d...

Page 52: ...Source from the software application and then select the correct paper size and type For details see page 4 6 4 Press the Cancel button to start feeding Notes Please be careful when you open the rear cover The inside of the printer is still hot 5 Printing is started Close the rear output tray ...

Page 53: ...temperature of 200 C 392 F for 0 1 second Make sure that there is no exposed adhesive material between the labels Exposed areas can cause labels to peel off during printing which can cause paper jams Exposed adhesive can also cause damage to printer components Do not feed a sheet of label through the printer more than once The adhesive backing is designed for one pass through the printer Do not us...

Page 54: ...els from sticking do not let the printed label sheets stack up as they are printed out Printing on Transparencies 1 Open the rear output tray Load transparencies in the manual feeder with print side up and the top with the adhesive strip going first Guidelines Only use transparencies recommended for use in laser printers Ensure that transparencies are not wrinkled curled or have any torn edges Hol...

Page 55: ...ect paper size and type For details see page 4 6 Notes Please be careful when you open the rear cover The inside of the printer is still hot 4 Press the Cancel button to start feeding Printing is started Close the rear output tray Notes To prevent transparencies from sticking do not let the printed sheets stack up as they are printed out Place transparencies on a flat surface after removing them f...

Page 56: ...8 5 by 14 in 1 Open the rear output tray Load print material with print side up short edge first and against the left edge of the feeder 2 Adjust the guide to fit the width of the material Guidelines Always insert the short edge into the Manual Feeder first If you want to print in landscape mode make this selection through your software Inserting paper long edge first may cause a paper jam Do not ...

Page 57: ...tion and then select the correct paper size and type For details see page 4 6 Note If the size of your print material is not listed in the Size box in the Paper tab of the printer driver properties click Add Custom button and set the size manually See page 4 6 4 Press the Cancel button to start feeding Printing is started Close the rear output tray ...

Page 58: ...per Properties Using the Toner Save Mode Printing Multiple Pages on One Sheet of Paper N Up Printing Scaling Your Document Fitting Your Document to a Selected Paper Size Printing Posters Setting Graphic Properties Printing Watermarks Printing Overlays Using the Status Monitor Setting Up Locally Shared Printer Printing Tasks ...

Page 59: ...ument you want to print 2 Select Print from the File menu The Print window is displayed It may look slightly different depending on your application The basic print settings are selected within the Print window These settings include the number of copies and print range 3 To take advantage of the printer features provided by your printer click Properties in the application s print window and go to...

Page 60: ... is printed on a page Portrait prints across the width of the page letter style Landscape prints across the length of the page spreadsheet style If you want to rotate the page in 180 degrees select Rotate 180 Degrees 5 From the Paper tab select the paper source size and type For further details see page 4 6 6 Click other tabs on the top of the Samsung ML 1750 Series Properties window to access oth...

Page 61: ... To make your changes permanent make them in the Printers folder Follows this procedure 1 Click the Windows Start button 2 For Windows 9x Me 2000 NT select Settings and then Printers For Windows XP select Printers and Faxes 3 Select the Samsung ML 1750 Series printer 4 Click the right mouse button on the printer icon and In Windows 9x Me select Properties In Windows 2000 XP select Printing Prefere...

Page 62: ...tion which is visible on each properties tab allows you to save the current properties settings for future use To save a Favorites item 1 Change the settings as needed on each tab 2 Enter a name for the item in the Favorites input box 3 Click Save To use a saved setting just select the item from the Favorites drop down list To delete a favorite setting item select the desired item from the list an...

Page 63: ... properties Property Description Copies allows you to choose the number of copies to be printed You can enter up to 999 Size option allows you to choose the size of paper you loaded into the tray If the required size is not listed in the Size box click Add Custom When the Custom Page Size window appears set the paper and click OK The size setting appears in the size list so that you can select it ...

Page 64: ...time into the the printer see page 3 8 If the paper source is set to Auto Select the printer automatically selects paper from the Manual Feeder first and then from the Tray Make sure the Type is set to Printer Default If you load a different type of print materials select the corresponding paper type For further information on print materials refer to chapter 3 Using Print Materials Property Descr...

Page 65: ... page but will reduce print quality There are two ways to enable the Toner Save mode From the Control Panel Press the Cancel button on the control panel The printer must be in Ready mode On Line Error green LED is on If the Toner Save LED is on the mode is enabled and the printer uses less toner to print a page If the Toner Save LED is off the mode is disabled and the printer prints in the normal ...

Page 66: ...lick the Graphics tab and select the Toner Save option You can select from Printer Setting If you select this option this feature is determined by the setting you ve made on the control panel of the printer On Select this option to allow the printer to use less toner on each page Off If you don t need to save toner to print a document select this option 3 Click OK ...

Page 67: ...t up to 16 pages on one sheet 1 To change the print settings from your software application access the printer properties See page 4 2 2 From the Layout tab and choose Multiple Pages per Side in the Type drop down list 3 Select the number of pages you want to print per sheet 1 2 4 9 or 16 in the Pages per Side drop down list Check Print Page Border to print a border around each page on the sheet P...

Page 68: ...4 Select the page order if necessary 5 Click the Paper tab select the paper source size and type 6 Click OK and print the document Right then Down 1 3 2 4 1 2 3 4 2 4 1 3 3 4 1 2 Down then Right Left then Down Down then Left ...

Page 69: ...r software application access the printer properties See page 4 2 2 From the Layout tab and select Reduce Enlarge in the Type drop down list 3 Enter the desired scaling rate in the Persentage input box You can also click the or button 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document ...

Page 70: ... useful when you want to check fine details on a small document 1 When you change the print settings from your software application access the printer properties See page 4 2 2 From the Layout tab and select Fit to Page in the Type drop down list 3 Select the correct size from the Target Paper drop down list 4 Click the Paper tab select the paper source size and type 5 Click OK and print the docum...

Page 71: ...form one poster size document 1 When you change the print settings from your software application access the printer properties See page 4 2 2 Click the Layout tab and select Poster in the Type drop down list 3 Configure the poster option You can select the page layout from 2x2 3x3 or 4x4 If you select 2x2 the output will be automatically stretched to cover 4 physical pages ...

Page 72: ...overlap in millimeter or inch to make it easier to reconstruct the resulting poster 4 Click the Paper tab select the paper source size and type 5 Click OK and print the document You can complete the poster by reconstructing the results ...

Page 73: ...cription Resolution You can select the printing resolution by choosing from 1200 dpi Class Best 600 dpi Normal or 300 dpi Draft The higher the setting the sharper the clarity of printed characters and graphics Higher settings may increase time it takes to print a document Toner Save Selecting this option will extend the life of your toner cartridge and reduce your cost per page without a significa...

Page 74: ... occur on the angles and curves of each character Image Enhance This setting refines the print quality of photo images Advanced Options You can set advanced settings by clicking the Advanced Options button Darkness Use this option to lighten or darken the image appearance in your print Normal This setting is for normal documents Light This setting is for bolder line widths or darker gray scale ima...

Page 75: ...d fonts such as Korean or Chinese or various types of fonts will print faster in this setting Print as Graphics When this option is selected the driver will download any fonts as graphics When printing documents with high graphic content and relatively few TrueType fonts printing performance speed may be enhanced in this setting When the Print All Text Black is checked all text in your document is...

Page 76: ...f a document There are several predefined watermarks that come with the printer and they can be modified or you can add new ones to the list Using an existing Watermark 1 When you change the print settings from your software application access the printer properties See page 4 2 2 Click the Extras tab and select the desired watermark in the Watermark drop down list You will see the selected waterm...

Page 77: ...ndow The preview image is provided so that you can see how the watermark will appear on the printed page If the First Page Only box is checked the watermark will be printed on the first page only 4 Select the desired watermark options You can select the font type and size and color from the Font Attributes section and set the angle of the watermark from the Message Angle section 5 Click Add to add...

Page 78: ... want to edit in the Current Watermarks list and change the watermark message and the options Refer to Creating a Watermark on page 4 20 4 Click Update to save the changes 5 Click OK Deleting a Watermark 1 When you change the print settings from your software application access the printer properties See page 4 2 2 From the Extras tab click the Edit button in the Watermark section 3 Select the wat...

Page 79: ...ot need to load preprinted letterhead paper in the printer You need only tell the printer to print the letterhead overlay on your document Creating a New Page Overlay To use a page overlay you must create a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in a new page overlay Position the items exactly as you wish them to appear when p...

Page 80: ...destination path if necessary The default is C Formover 6 Click Save You will see the name in the Overlay List 7 Click OK or Yes until you complete creating The file is not printed out Instead it will be stored on your computer HDD disk Note The overlay document size must be the same as documents you will print with the overlay Do not create an overlay with a watermark ...

Page 81: ...3 Click the Extras tab 4 Select the desired overlay from the Overlay drop down list box 5 If the desired overlay file does not appear in the Overlay list click Edit button and Load Overlay and select the overlay file If you have stored the overlay file you want to use into an external source you can also load the file when you access the Load Overlay window After you select the file click Open The...

Page 82: ... selected the overlay will be automatically printed with your document 7 Click OK or Yes until the printing starts The selected overlay will be downloaded with your print job and printed on your document Note The resolution of the overlay document must be the same as that of the document you will print with the overlay Deleting a Page Overlay You can delete page overlays that are no longer used 1 ...

Page 83: ...ogram can be used only if you connect the printer to your computer with the USB cable Opening the Status Monitor 1 Double click the Status monitor icon on the Windows task bar Or select Programs from Start Samsung ML 1750 Series and Samsung Printer Status Monitor 2 The Samsung ML 1750 Series Status monitor window appears Double click this icon You can change the Status Monitor program setting To u...

Page 84: ...us Monitor Screen when print error occurs shows the Status monitor window when an error occurs in the printer Enable Error Indicator with Tray icon shows the blinking tray icon which indicates an error occurs in your printer Note When the Status monitor window appears to indicate an error you can see the corresponding solution Error message is displayed Click this to see the video clip of the solu...

Page 85: ...lick OK 4 Click Start and select Printers from Settings and double click your printer name 5 Select Properties in the Printer menu 6 Click the Sharing tab and check the Shared As box Fill in the Shared Name field and then click OK Setting Up Client PC 1 Right click Start and select Explorer 2 Open your network folder in the left column 3 Right click the shared name and select Capture Printer Port ...

Page 86: ...are this printer box Windows XP Fill in the Share Name field and than click OK Windows NT Fill in the Shared Name field and then click OK Windows 2000 XP Setting Up Client PC 1 Right click Start and select Explorer 2 Open your network folder in the left column 3 Click the shared name 4 From the Start menu select Settings and Printers Windows NT 2000 From the Start menu select Printers and Faxes Wi...

Page 87: ...PRINTING TASKS 4 30 9 Fill in the Enter a port name field and enter the shared name 10Click OK and click Close 11Click OK Windows NT Click Apply and click OK Windows 2000 XP ...

Page 88: ...pter provides suggestions for maintaining the toner cartridge and the printer This chapter includes Maintaining the Toner Cartridge Cleaning the Printer Consumables and Replacement Parts Maintaining Your Printer ...

Page 89: ...se it to light for more than a few minute Toner cartridge life expectancy The life of the toner cartridge depends on the amount of toner that print jobs require When printing text at 5 coverage a new toner cartridge lasts an average of 3 000 pages The original toner cartridge supplied with the printer lasts an average of 1 000 pages Saving toner To save toner press the Cancel button on the printer...

Page 90: ...ing the toner The following procedures may allow you to finish the current print job before replacing the toner cartridge 1 Grasp the front cover and pull it toward you to open 2 Remove the toner cartridge from the printer Caution Avoid reaching too far into the printer The fusing area may be hot To prevent damage to the toner cartridge do not expose it to light for more than a few minutes ...

Page 91: ...Hot water sets toner into fabric 4 Reinsert the toner cartridge into the printer Ensure that the toner cartridge snaps into place 5 Close the front cover Make sure that the cover is securely closed Replacing the Toner Cartridge If the print remains light after redistributing toner see page 5 3 replace the toner cartridge Remove the old cartridge and install a new toner cartridge See Installing the...

Page 92: ... cause print quality problems Cleaning the Outside Wipe the outside surface of the printer with a soft clean lint free cloth You can dampen the cloth slightly with water but be careful not to be let any water drip onto the printer or inside of it Cleaning the Inside During the printing process paper toner and dust particles can accumulate inside the printer This buildup can cause print quality pro...

Page 93: ...he toner cartridge cavity Note To prevent damage to the toner cartridge do not expose it to light for more than a few minute Cover it with a piece of paper if necessary Also do not touch the black transfer roller inside the printer 4 Reinsert the toner cartridge and close the cover 5 Plug in the power cord and turn the printer on ...

Page 94: ... debris which should be discarded 1 Ensure that the printer is turned on and in the Ready mode with paper loaded in the tray 2 Press and hold down the Cancel button on the control panel for about 10 seconds 3 Your printer automatically picks up a sheet of paper from the tray and prints out a cleaning sheet with dust or toner particles on it Note The cartridge cleaning process takes some time To st...

Page 95: ...ing from worn parts The following items should be replaced after you have printed a specified number of pages See the table below The purchase the consumables and replacement parts contact Samsung dealer or the place where you bought your product We strongly recommend that items be installed by a trained service Items Yield Average Paper Feeding Roller 60 000 Transfer Roller 60 000 Pick up roller ...

Page 96: ... using your printer This chapter includes Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows Problems Common Macintosh Problems Common Linux Problems Common DOS problem Solving Problems ...

Page 97: ...nted correctly If there is a print quality problem go to Solving Print Quality Problems on page 6 11 Print a short document from a software application to verify that the computer and printer are connected and are communicating correctly If the page does not print check the cable connection between the printer and the computer Check the print queue or print spooler to see if the printer has been p...

Page 98: ...presentative The printer may be in Manual Feed mode Add paper to the manual feeder and press the Cancel button on the printer s control panel to begin printing The connection cable between the computer and the printer is not connected properly Disconnect the printer cable and reconnect it The connection cable between the computer and the printer is defective If possible attach the cable to another...

Page 99: ...ove excess paper from the tray The paper is too thick Use only paper that meets the specifications required by the printer Print job is extremely slow The job may be very complex Reduce the complexity of the page or try adjusting the print quality settings The maximum print speed of the printer is 16 A4 or 17 Letter pages per minute If using Windows 9x Me the Spooling Setting may be set incorrectl...

Page 100: ...inter cable is loose or defective Disconnect the printer cable and reconnect Try a print job that you have already printed successfully If possible attach the cable and printer to another computer and try a print job that you know works Finally try a new printer cable The wrong printer driver was selected Check the application s printer selection menu to ensure that your printer is selected The so...

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