Samsung SRF651BFH3 User Manual Download | Manualshive

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English

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Installation

01

Auto ice maker

02

Vegetables & fruit drawers

03

Cool (FlexZone)

04

Upper basket

05

Freezer

06

Door bins

07

Fridge shelf

08

2-Step foldable shelf

09

Water filter

* applicable models only

NOTE

• For energy efficiency, keep all shelves, drawers, and baskets in their original positions.
• When closing the door, make sure the vertical hinged section is in the correct position

to avoid scratching the other door.

• If the vertical hinged section is reversed, put it back into the correct position, and then

close the door.

•  Moisture may form at times on the vertical hinged section.
•  If you close a door forcefully, the other door may open.
•  When the door is opened, the interlock switch automatically disables the auger motor

of the ice maker for safety reasons.

• If the internal or external LED lamp is out of order, contact a local Samsung service

center.

Untitled-1 25

2018-03-21 3:06:23

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Summary of Contents for SRF651BFH3

Page 1: ...Refrigerator User manual Free Standing Appliance Untitled 1 1 2018 03 21 3 06 21 ...

Page 2: ...rnings 20 Additional tips for proper usage 21 Saving Energy Tips 22 This appliance is intended to be used in household and similar applications such as 23 Instructions about the WEEE 23 Installation 24 Your refrigerator at a glance 24 Step by step installation 26 Operations 45 User interface 45 SmartThings 54 Recommendations for voice recognition 57 Samsung Family Hub 57 Special features 59 Mainte...

Page 3: ...English 3 Contents Troubleshooting 74 General 74 Do you hear abnormal sounds from the refrigerator 78 SmartThings 80 Samsung Family Hub 81 LCD 82 Untitled 1 3 2018 03 21 3 06 22 ...

Page 4: ...years and above and persons with reduced physical sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or instruction concerning use of the appliance in a safe way and understand the hazards involved Children shall not play with the appliance Cleaning and user maintenance shall not be made by children without supervision For Europe only Warnings an...

Page 5: ...ler The room must be 1 m in size for every 8 g of R 600a refrigerant inside the appliance The amount of refrigerant in your particular appliance is shown on the identification plate inside the appliance Refrigerant squirting out of the pipes could ignite or cause an eye injury When refrigerant leaks from the pipe avoid any naked flames and move anything flammable away from the product and ventilat...

Page 6: ...d or benefit from the refrigerator These warning signs are here to prevent injury to you and others Please follow them carefully After reading this section keep it in a safe place for future reference Severe warning signs for transportation and site WARNING When transporting and installing the appliance care should be taken to ensure that no parts of the refrigerating circuit are damaged Refrigera...

Page 7: ...e in contact with water Deteriorated insulation on electrical parts may cause an electric shock or fire Do not place this refrigerator in direct sunlight or expose it to the heat from stoves room heaters or other appliances Do not plug several appliances into the same multiple power strip The refrigerator should always be plugged into its own individual electrical outlet which has a voltage rating...

Page 8: ...it fire and or electric shock Do not store explosive substances such as aerosol cans with a flammable propellant in this appliance Do not install this appliance near a heater or inflammable material Do not install this appliance in a location where gas may leak This may result in an electric shock or fire This refrigerator must be properly located and installed in accordance with the instructions ...

Page 9: ... such as laundry lighted candles lighted cigarettes dishes chemicals metal objects etc on the appliance This may result in an electric shock fire problems with the product or injury You need to remove all the protective plastic film before you initially plug the product in Children should be supervised to ensure that they do not play with the snap rings used for door adjustment or the water tube c...

Page 10: ...have it replaced immediately by the manufacturer or one of its service agents The fuse on the refrigerator must be changed by a qualified technician or service company Failing to do so may result in an electric shock or personal injury When positioning the appliance ensure the supply cord is not trapped or damaged Do not locate multiple portable socket outlets or portable power supplies at the rea...

Page 11: ... cause personal injury and or material damage Do not insert hands feet or metal objects such as chopsticks etc into the bottom or the back of the refrigerator This may result in an electric shock or injury Any sharp edges may cause a personal injury Do not touch the inside walls of the freezer or products stored in the freezer with wet hands This may cause frostbite Do not put a container filled w...

Page 12: ...e recommended by the manufacturer If you smell pharmaceutical or smoke pull out power plug immediately and contact your Samsung Electronics service center If any dust or water is in Refrigerator pull out power plug and contact your Samsung Electronics service center Otherwise there is a risk of fire Do not let children step on a drawer The drawer may break and cause them to slip Do not leave the d...

Page 13: ...le in the refrigerator for removing bad odours This may result in an electric shock or fire Fill the water tank ice tray and water cubes only with potable water mineral water or purified water Do not fill the tank with tea juice or sports drink this may damage the refrigerator Do not stand on top of the appliance or place objects such as laundry lighted candles lighted cigarettes dishes chemicals ...

Page 14: ...ventilating fan A spark may result in explosion or fire Use only the LED Lamps provided by the manufacturer or its service agents Bottles should be stored tightly together so that they do not fall out This product is intended only for the storage of food in a domestic environment Never put fingers or other objects into the water dispenser hole ice chute and ice maker bucket It may cause a personal...

Page 15: ...rvice center Failing to do so may result in an electric or fire hazards Pull the power plug out of the socket before changing the interior lamps of the refrigerator Otherwise there is a risk of electric shock If you experience difficulty changing a non LED light contact a Samsung service center If the product is equipped with LED lamps do not disassemble the Lamp Covers and LED lamps yourself Cont...

Page 16: ...ispensers close the water valve Otherwise water leakage may occur If you won t be using the refrigerator for a very long period of time 3 weeks or more empty the refrigerator including the ice bucket unplug it close the water valve wipe excess moisture from the inside walls and leave the doors open to prevent odors and mold To get the best performance from the product Do not place food too close t...

Page 17: ...reeze the glass may break and cause personal injury and property damage Service Warranty and Modification Any changes or modifications performed by a 3rd party on this finished appliance are not covered under Samsung warranty service nor is Samsung responsible for safety issues that result from 3rd party modifications Do not block the air vents inside the refrigerator If the air vents are blocked ...

Page 18: ... injury and or property damage Fill the water tank and ice cube trays with potable water only tap water mineral water or purified water Do not fill the tank with tea or a sports drink This may damage the refrigerator If the refrigerator is flooded make sure to contact your nearest service center There is a risk of electric shock or fire Do not keep vegetable oil in your refrigerator s door bins Th...

Page 19: ...ontact your nearest service center Failing to do so may result in an electric shock or fire Use a clean dry cloth to remove any foreign matter or dust from the power plug blades Do not use a wet or damp cloth when cleaning the plug Otherwise there is a risk of fire or electric shock Do not clean the appliance by spraying water directly onto it Do not use benzene thinner or Clorox Chloride for clea...

Page 20: ...his product in an environmentally friendly manner Ensure that none of the pipes on the back of the refrigerator are damaged prior to disposal R 600a or R 134a is used as a refrigerant Check the compressor label on the rear of the appliance or the rating label inside the fridge to see which refrigerant is used for your refrigerator If this refrigerator contains flammable gas Refrigerant R 600a cont...

Page 21: ...orrected in an hour or two will not affect your refrigerator temperatures However you should minimize the number of door openings while the power is off Should the power failure last more than 24 hours remove and discard all frozen food The refrigerator might not operate consistently frozen contents can thaw or temperatures can become too warm in the frozen food compartment if sited for an extende...

Page 22: ...es is recommended for energy efficiency Allow warm food to cool down before placing it in the appliance Put frozen food in the refrigerator to thaw You can then use the low temperatures of the frozen products to cool food in the refrigerator Do not keep the door of the refrigerator open for too long when putting food in or taking food out The shorter the time the door is open the less frost build ...

Page 23: ...essories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm to the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the re...

Page 24: ...erformed by a qualified technician Dispose of the product packaging material in compliance with the local regulations To prevent electric shock unplug the power cord before servicing Your refrigerator at a glance NOTE Your refrigerator and the provided component parts of your refrigerator may differ from the illustrations in this manual depending on the model and your country 01 07 08 06 09 02 03 ...

Page 25: ...rtical hinged section is in the correct position to avoid scratching the other door If the vertical hinged section is reversed put it back into the correct position and then close the door Moisture may form at times on the vertical hinged section If you close a door forcefully the other door may open When the door is opened the interlock switch automatically disables the auger motor of the ice mak...

Page 26: ...light Have adequate room for opening and closing the door Be away from any heat source Provide room for maintenance and servicing Have a temperature range between 10 C and 43 C Clearance See the pictures and table below and on the next page for installation space requirements B C E D A Depth A 726 mm Width B 908 mm Height C 1749 mm Overall Height D 1777 mm Depth E 788 mm Untitled 1 26 2018 03 21 3...

Page 27: ...0 07 08 01 50 mm 02 125 03 1578 mm 04 335 mm 05 908 mm 06 610 mm 07 122 mm 08 61 mm 09 1088 mm 10 1125 mm NOTE The measurements of your refrigerator may differ from those listed above depending on the measuring method Untitled 1 27 2018 03 21 3 06 23 ...

Page 28: ...ator when you move it for installation To protect the floor once the refrigerator is in its final position do not move it unless necessary If you have to move it place thick paper or cloth such as an old carpet along the movement path NOTE If the refrigerator cannot pass through entrance to your home or kitchen due to its size see STEP 3 Door removal for entrance starting on page 29 Untitled 1 28 ...

Page 29: ...re install the refrigerator s doors If you do not need to remove the doors go to page 26 for the installation instructions Tools required not provided Phillips screwdriver Flat heat screwdriver Socket wrench 10 mm Allen wrench 5 mm To detach the fridge doors Left door 1 With the doors closed use a Phillips head screwdriver to remove the screw x3 in the top cover Untitled 1 29 2018 03 21 3 06 24 ...

Page 30: ...models do not come with the water tube CAUTION Do not remove both doors simultaneously Make sure to remove one door at a time Otherwise one of the doors may fall and cause physical injury Make sure the refrigerator is off before disconnecting the connectors 3 Gently draw up the clamp in several steps To prevent finger injuries do not apply a sudden force to the clamp 4 Pull up the clamp to remove ...

Page 31: ...the door The door may fall causing physical injury 7 Lay the door down on a flat surface Right door 1 Disconnect the wire connectors x2 on the right door The position of the connectors differs with the model CAUTION Do not remove both doors simultaneously Make sure to remove one door at a time Otherwise one of the doors may fall and cause physical injury Make sure the refrigerator is off before di...

Page 32: ...o prevent finger injuries do not apply a sudden force to the clamp 3 Pull up the clamp to remove 4 Open the door 90 degrees While holding the door pull up and remove the top hinge Be careful not to damage the connector wires when you remove the hinge Untitled 1 32 2018 03 21 3 06 25 ...

Page 33: ...force to the door The door may fall causing physical injury 6 Lay the door down on a flat surface To reattach the fridge doors Once the refrigerator is in or near it s final location re attach the doors by following the directions in the reverse order of removal Untitled 1 33 2018 03 21 3 06 26 ...

Page 34: ... with the connector harness using a flat head screwdriver 3 Press the locking tab to disconnect the wire connector CAUTION When relocking the tab make sure to fully connect the wire connector Otherwise the Cool Select FlexZone will not operate 4 Remove the hex head bolt on each side of the drawer using a 10 mm socket wrench Untitled 1 34 2018 03 21 3 06 26 ...

Page 35: ... open or close if the freezer drawer is not in place Do not store too much food in the Cool Select FlexZone drawer This prevents the Cool Select FlexZone drawer from closing properly resulting in frost buildup To reattach the Cool Select FlexZone drawer After you have moved the refrigerator to its final location reattach the Cool Select FlexZone drawer by following the removal instructions in reve...

Page 36: ...ezer drawer 1 Push the upper basket to the end and then pull up to remove 2 Lift up to remove the door bin 3 Then pull up to remove the lower basket from the rail assembly 4 Press down the hooks to unlock the rail assembly Untitled 1 36 2018 03 21 3 06 27 ...

Page 37: ...er baskets in the correct position Otherwise the door does not open or close properly which causes frost to build up Do not store too much food in the freezer drawer This prevents the freezer drawer from closing properly resulting in frost buildup To reattach the freezer drawer Once the refrigerator is in or near it s final location re attach the freezer drawer by following the directions in the r...

Page 38: ... higher than the rear Level the refrigerator using the special screws levellers on the front legs Use a flat head screwdriver to turn the levellers To adjust the height of the left side Insert a flat head screwdriver into the leveller of the left side front leg Turn the leveller clockwise to raise the left side or turn it counterclockwise to lower To adjust the height of the right side Insert a fl...

Page 39: ...rator 1 Slide open the Cool Select FlexZone drawer to reveal the middle hinge 2 Insert a Phillips screwdriver into the height bolt on the middle hinge 3 Determine whether the door is to be raised or lowered To lower the door turn the height bolt clockwise To raise the door turn the height bolt counterclockwise Untitled 1 39 2018 03 21 3 06 28 ...

Page 40: ...hed so that its hole faces downwards 1 The left and right handles of the fridge as well as the freezer handle can be fixed to the refrigerator using the handle screws two for each handle respectively 2 To fix the fridge handles to the refrigerator first place the lower side of one handle onto the lower handle screw 3 Push the handle down and then place the upper side of the handle onto the upper h...

Page 41: ...r door handle 6 To fix the freezer handle to the refrigerator first place the left side of the freezer handle onto the left handle screw 7 Push the handle to the left and then place the right side of the freezer handle onto the right handle screw 8 Insert the supplied wrench into the handle hole and then turn it clockwise to tighten Untitled 1 41 2018 03 21 3 06 29 ...

Page 42: ...he water line installation If water leaks occur contact the installer of the water line To connect the cold water pipe to the water filtering hose CAUTION Make sure the water filtering hose is connected to a cold potable water source pipe Connecting to the hot water pipe may cause the purifier to malfunction 1 A B A A Close Main Water pipe B No gap 1 Shut off the water supply by closing the main w...

Page 43: ...ter connecting the water line make sure the joined section of the water line must is straight To repair the water line CAUTION The waterline must be repaired by a qualified professional If you encounter a water leak contact a local Samsung service centre or the installer of the waterline STEP 8 Initial settings After you complete the following steps the refrigerator should be fully functional 1 Pl...

Page 44: ...al outlet and grounded properly The refrigerator is installed on a flat level surface with appropriate clearance between it and any walls or cabinets The refrigerator is level and is sitting firmly on the floor The door opens and closes freely and the interior light turns on automatically when you open the door Untitled 1 44 2018 03 21 3 06 29 ...

Page 45: ...of your refrigerator The content of apps and widgets and their design is subject to change Support for apps and widgets may be discontinued without notice depending on the content provider s policy Children s use of the refrigerator s functions apps and services must be supervised by adults 01 02 01 Home screen 02 Soft buttons Operations Untitled 1 45 2018 03 21 3 06 30 ...

Page 46: ...t 02 Status bar Displays the status of various functions Refer to the following Icon descriptions table Icon descriptions Bluetooth Indicates Bluetooth connection status USB Indicates USB connection status NOTE The refrigerator supports USB memory that is formatted in the FAT32 or exFAT file systems NTFS is not supported Be sure to convert NTFS to FAT32 or exFAT before use Remote Management Turns ...

Page 47: ...1 02 03 04 05 06 01 Microphone Tap to turn the microphone on or off 02 Task Manager Tap to open the Task Manager See the Task Manager section for details 03 Home Tap to open the Home screen 04 Return Tap to return to the previous screen 05 Notification Tap to display the Quick Panel 06 Hide Show Tap to hide or show Soft buttons The Hide Show button only appears within an app Untitled 1 47 2018 03 ...

Page 48: ...anager widget differs with the model On the Fridge Manager widget the current fridge and freezer temperatures are displayed For detailed settings tap the widget to open the Fridge Manager NOTE If you tap the Buy Filter on the second page of the Fridge Manager widget you will be directed to the website where you can purchase a water filter Untitled 1 48 2018 03 21 3 06 31 ...

Page 49: ...speed for several hours and then returns to the previous temperature To freeze large amounts of food activate Power Freeze at least 20 hours before putting the food in the freezer NOTE Using Power Freeze increases power consumption Make sure you turn it off so the freezer returns to its previous temperature if you do not need it any longer 02 Special Features View a short explanation of some of th...

Page 50: ... to turn on or off Temp Unit Switch the temperature scale between Celsius and Fahrenheit Touch F or C to change the scale Water Filter applicable models only Provides a water filter replacement tutorial and lets you reset the water filter replacement indicator Tap to open NOTE After installing the water filter tap Water Filter and then tap Reset Tapping Reset re initializes the function that measu...

Page 51: ...nd apps Language Select a preferred language Available languages depend on the sales region Date and Time Make sure the Auto update function is on with a proper Wi Fi network connection Open the fridge door and locate the display reset button on the inner side of the door Press the button and press again to reset the display Then the date and time will be synced by the time server You can change t...

Page 52: ...n Factory Data Reset mode All user data will be removed permanently Data that will be removed includes account information memos photos and user settings CAUTION Once factory reset is complete no user data can be recovered Remote Management Use Remote Management to allow a service representative to remotely diagnose problems and provide solutions Remote Management requires a Wi Fi connection The R...

Page 53: ...is may resolve the problem 1 Open the right side fridge door and locate the switch cover on the top right corner of the door 2 Push up the cover to reveal the power switch 3 Turn the switch off and then turn it on again 4 Reinsert the switch cover You will hear a click when the cover is in place Untitled 1 53 2018 03 21 3 06 32 ...

Page 54: ... be affected by the surrounding wireless communication environment If your Internet service provider has registered the MAC address of your PC or modem for identification your Samsung Smart Refrigerator may fail to connect to the Internet If this happens contact your Internet service provider for technical assistance The firewall settings of your network system may prevent your Samsung Smart Refri...

Page 55: ...ice manually by selecting the device type and then selecting the specific device model Follow the instructions for setting up your device 1 Sign in to your Samsung account if not already signed in 2 Add the device 3 Check the connection 4 Find and connect to a Wi Fi network 5 Register the device 6 Setup is complete Your device will now appear as a card on the My devices screen Refrigerator app Int...

Page 56: ...ou can also check the status and progress of ice making Power Cool You can turn Power Cool on or off and check the current settings Power Freeze You can turn Power Freeze on or off and check the current settings Alarms Abnormally high temperature This alarm is triggered when the fridge or freezer has abnormally high temperatures Door opening This alarm is triggered if the fridge door the freezer d...

Page 57: ... 4 KitKat or higher or iOS 8 0 or higher and is optimized for Samsung smartphones Galaxy S and Galaxy Note series For improved performance the Samsung Family Hub app is subject to change without notice Support may be discontinued according to the manufacturer s policy Wireless networks may be affected by the surrounding wireless communication environment If your Internet service provider has regis...

Page 58: ... You can share your schedule with your family To Do You can create and edit a to do list Memo You can create and edit a memo for specific users Whiteboard You can send White Board contents created on the refrigerator to your smartphone or vice versa Photo You can send photos from your smartphone to the refrigerator View Inside You can view the inside of the refrigerator and see electronic labels y...

Page 59: ... it Ice will be dispensed from the dispenser 3 Press Water to select water 4 Place the glass against the dispenser lever and then push it Water will be dispensed from the dispenser NOTE The dispenser will stop dispensing if you keep pushing the dispenser lever for about 1 minute To dispense more water release and push the lever again To prevent spills wait 1 second before removing the glass after ...

Page 60: ...et is filled with ice properly Ice cubes generated rapidly may look white which is normal Diagnosis If ice does not dispense first check the ice maker To check the ice maker 1 Press Test on the side of the ice maker You will hear a chime ding dong when you press the button 2 You will hear another chime if the ice maker is operating properly CAUTION If the ice making chime rings repeatedly contact ...

Page 61: ...ket Remaining ice cubes may clump together making it difficult to remove them To remove the ice bucket see the ice bucket section on page 64 NOTE Removal of the ice bucket does not affect the thermal and mechanical performance of the refrigerator Water clouding Water supplied to the refrigerator flows through a core alkaline filter During this filtering process the water pressure of the water incr...

Page 62: ...elect Deli to keep food fresh for a longer time The temperature of the Cool Select FlexZone will be kept around 3 C 37 F Pineapples lemons biscuits potatoes Beverage Select Beverage to keep drinks cold and refreshing The temperature of the Cool Select FlexZone will be kept around 1 C 33 F Bottled water juice soft drinks beer Meat Select Meat to keep meat or fish fresh for a longer time The tempera...

Page 63: ...o this unlock the divider by turning the divider dial counter clockwise Then move the width and height bars as appropriate When done turn the dial clockwise to lock the divider NOTE If the divider lock does not function wipe the bars to remove moisture on them Untitled 1 63 2018 03 21 3 06 33 ...

Page 64: ...e bucket does not fit in turn the helix screw 90 degrees and then try again If the ice bucket is not firmly inserted turn the ice screw 90 degrees and then try again CAUTION Do not apply excessive force to the bucket cover The cover may break Do not forcefully close the door Water may spill over the ice maker To prevent injury make sure to clean up any ice or water that has fallen on the floor To ...

Page 65: ...at is connected to the water supply line NOTE The water pressure required for ice making is between 20 psi and 125 psi 138 and 862 kPa Noise from the the ice maker as it produces ice during the ice making process is normal While the door is open neither the ice maker nor the water dispenser operates Untitled 1 65 2018 03 21 3 06 33 ...

Page 66: ...t an angle so the front is higher than the back and then insert the top hook into the top shelf notch Then lower the shelf and insert the bottom shelf hook into the bottom shelf notch CAUTION The tempered glass shelves are heavy Use caution when removing them The shelf must be inserted correctly Do not insert upside down Glass containers may scratch the surface of glass shelves Untitled 1 66 2018 ...

Page 67: ...in and then pull out straight CAUTION Do not allow children to play with the bins Sharp edged corners may cause injury Vegetable fruit drawers Gently lift up the front of the drawer and slide out We recommend that you remove the door bins before removing the drawer This is to prevent damage to the door bins Untitled 1 67 2018 03 21 3 06 34 ...

Page 68: ...the vegetable shelf with one hand slide it out with the other hand NOTE To use the space that is opened up after removing the foldable shelf take out the vegetable shelf To reinsert follow the steps above in the reverse order Ice bucket applicable models only To remove the ice bucket see the Maintenance section on page 64 Untitled 1 68 2018 03 21 3 06 34 ...

Page 69: ... rail assembly Lower the front until the basket settles down If the divider lock does not function wipe the bars to remove moisture on them To remove the divider and the metal cooling plate applicable models only from the Cool Select FlexZone basket 1 Unlock the divider by turning the divider dial counter clockwise 2 Slide the divider to the end as shown 3 As the divider has the width and length b...

Page 70: ...ling them Careless handling may cause personal injury or property damage To reinsert the metal cooling plate Reinsertion in the reverse order of removal Reinsert the divider into the Cool Select FlexZone basket firmly until you hear a clicking sound Freezer basket divider Loosen and remove the screw from the lower side of the divider Then pull up straight to remove the divider Untitled 1 70 2018 0...

Page 71: ...outlet Regularly use a dry cloth to remove all foreign substances such as dust or water from the power plug terminals and contact points To clean the refrigerator 1 Unplug the power cord 2 Use a moistened soft lint free cloth or paper towel to clean the refrigerator s interior and exterior 3 When done use a dry cloth or paper towel to dry well 4 Plug in the power cord Inner view camera NOTE Use a ...

Page 72: ...know it is time to replace the water filter Before replacing the filter shut off the water supply line 1 Turn the knob of the filter cartridge counter clockwise 90 degrees 1 4 turn The filter cartridge unlocks 2 Pull out to remove the cartridge If the water filter is severely contaminated the cartridge may not be easy to remove If that is the case use force to remove the cartridge To prevent water...

Page 73: ...psi and 120 psi 241 kPa and 827 kPa The water pressure of the reverse osmosis water filtration system to the refrigerator s cold water line must be at least 40 psi 276 kPa If the water pressure is below these specifications Check if the sediment filter in the reverse osmosis system is blocked Replace the filter if necessary Refill the water tank in the reverse osmosis system with water If your ref...

Page 74: ...enough clearance between refrigerator and nearby walls or cabinets Make sure there is a gap of at least 2 5 inches 5 cm between the refrigerator back and sides and any nearby walls or cabinets The refrigerator is overloaded Food is blocking the refrigerator vents Do not overload the refrigerator Do not allow food to block ventilation Fridge freezer is over cooling Temperature control is not set co...

Page 75: ...t closed properly Make sure food does not block the door Clean the door gasket Fruits or vegetables are frozen Fruits or vegetables are stored in the Pantry and the temperature was set too low Set the temperature of the Pantry to a temperature appropriate for fruits or vegetables Condensation Symptom Possible causes Solution Condensation forms on the interior walls If door is left open moisture en...

Page 76: ...efrigerator to make ice Freezer temperature is too low Set the freezer temperature below 18 C or 20 C in warm ambient air Dispenser Lock is activated Deactivate Dispenser Lock Ice maker is off Turn on the ice maker Ice does not dispense Ice may jam if the ice dispenser is not used for a long time approx 3 weeks If you won t be using the refrigerator for a long time empty the ice bucket and turn of...

Page 77: ...tallation conditions Dispenser Lock is activated Deactivate Dispenser Lock A third party water filter was installed Use only Samsung provided or approved filters Unapproved filters may leak and damage the refrigerator Water filter indicator turns on or blinks Replace the water filter After replacing reset the filter indicator sensor Untitled 1 77 2018 03 21 3 06 36 ...

Page 78: ...l When starting or ending an operation the refrigerator may make sounds similar to a car engine igniting As the operation stabilizes the sounds will decrease Clicking or Chirping Buzzing While the fan is operating these sounds may occur When the refrigerator reaches the set temperature no fan sound will occur SSSRRR Whir During a defrost cycle water may drip on the defrost heater causing sizzling ...

Page 79: ...creases plastic parts contract and expand creating knocking noises These noises occur during the defrosting cycle or when electronic parts are working Cracking For ice maker models When the water valve opens to fill the ice maker buzzing sounds may occur Due to pressure equalizing when opening and closing the refrigerator door whooshing sounds may occur Untitled 1 79 2018 03 21 3 06 36 ...

Page 80: ...mally If you have not connected your refrigerator to the SmartThings App after the app was installed you must make the connection using the device registration function of the app Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one An error message appears when I try to register my...

Page 81: ...he Samsung Family Hub app is available for smartphones that run Android 4 4 KitKat or higher or iOS 8 0 or higher Could not log into the app You must log into your Samsung account to use the app If you don t have a Samsung account follow the app s onscreen instructions to create one Untitled 1 81 2018 03 21 3 06 36 ...

Page 82: ...again The inner view picture looks bulged out or incomplete The edges of the inner view may look bulged out The bulging is caused by the convex lens of the camera The inner view may be incomplete due to the blind spots on the left and right corners or be screened depending on the layout of food items Make sure to place food items in the front center The displayed measurement on the Fridge Manager ...

Page 83: ...Memo Untitled 1 83 2018 03 21 3 06 37 ...

Page 84: ...ontact the SAMSUNG customer care center Country Contact Center Web Site AUSTRALIA 1300 362 603 Other 1300 425 299 HHP www samsung com au support NEW ZEALAND 0800 726 786 All Product 0800 6 726 786 Support for Smart Mobile Devices www samsung com nz support DA68 02897D 00 Untitled 1 84 2018 03 21 3 06 37 ...

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