Samsung SR8848, User Manual

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Troubleshooting _41
Troubleshooting
05 TROUBLESHOOTING
CHECKLIST BEFORE SVC CALLS
SYMPTOM CHECKLIST MEASURE TO TAKE
Robotic vacuum
cleaner cannot
fi nd the charger. • Check whether the power
plug of the charger is plugged
correctly into the outlet.
• If there are any obstacles within
a range of about 1m in front of
the charger and about 0.5m
range to the left and right of the
charger, you should remove the
obstacles.
• If there are any foreign
substances on the change pin,
wipe them off with a dry towel.
• Is the VIRTUAL GUARD installed
near the charger? • Move the VIRTUAL GUARD to
another place so that the robotic
vacuum cleaner can charge
automatically.
Robotic vacuum
cleaner passes
through the
VIRTUAL GUARD. • Are the batteries of the VIRTUAL
GUARD worn out? • Replace the batteries.
(2 type D (LR20) alkaline
batteries)
• Is the VIRTUAL GUARD set to
Guard (virtual door) mode? • Set the VIRTUAL GUARD to
Fence (virtual wall) mode.
• Is the Mode lamp turned off? • Check if the VIRTUAL GUARD
is turned off and then set the
VIRTUAL GUARD to a desired
mode.
The battery
usage time of the
VIRTUAL GUARD
is too short. • Are you using manganese drycell
batteries? • Replace the batteries with new
alkaline batteries.
(2 type D (LR20) alkaline
batteries)