Samsung SPH-I300SS Tips/Troubleshooting Manual Download

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Palm Applications ....................................................... 20

Using your i330 with the Sprint Business Connection Palm
Client .......................................................................... 21

Battery ......................................................................... 22

Summary of Contents for SPH-I300SS

Page 1: ...LMTSI330040303F6 SPH i330 Tips Troubleshooting Guide...

Page 2: ...ature 5 Phone Application Buttons 6 Internal External Battery Charge 6 Screen Calibration 7 HotSync to Save Current Settings 8 Common Problems 10 HotSync 10 Fatal Errors 14 USB Problems 15 Resetting t...

Page 3: ...Palm Applications 20 Using your i330 with the Sprint Business Connection Palm Client 21 Battery 22...

Page 4: ...4 Tips Troubleshooting Instructions...

Page 5: ...quired to press two buttons at once to wake the phone up This keeps you from accidentally turning the phone on and discharging the battery 1 Tap to launch the applications menu 2 Tap for Preferences 3...

Page 6: ...t corner and select Buttons 4 Tap the drop down arrow next to each icon and select the desired application to associate with each one 5 Tap when finished to save and exit Internal External Battery Cha...

Page 7: ...ry is fully discharged the internal battery will maintain data for 15 hours Once the Internal battery is fully discharged all data is lost and a HotSync operation must be performed to retrieve any los...

Page 8: ...ming a HotSync provided the data is current on the desktop laptop machine If the data is not current all changes made prior to the last HotSync will be lost When you perform a HotSync make sure the Cu...

Page 9: ...e native phone setting Soft Reset Hard Reset HotSync Speed Dial no change Cleared Recovered Voice Dial no change Cleared Not Supported Voice Memo no change no change Not Supported Application Buttons...

Page 10: ...w device being installed Please wait until your system completely boots up and you see the HotSync icon displayed in the system try located in the bottom right corner of the screen before performing a...

Page 11: ...e of the system files that are synced during a HotSync operation are unique to the I330 Dropping a backup from ANY other Palm OS device may cause network serial connectivity and other features to stop...

Page 12: ...S s website at http www sprintpcs com If you don t have any of the aforementioned security issues with the network you re trying to access simply follow the directions that come with whatever email ap...

Page 13: ...tSync manager icon in the tool bar 2 If not selected click on Local Serial 3 Try the HotSync operation again Question I have Local Serial selected and I am still unable to perform a HotSync operation...

Page 14: ...problem create a new user profile and perform a HotSync operation To create a new user profile 1 Perform a hard reset and place the i330 into the cradle 2 Launch the Palm Desktop application on the d...

Page 15: ...s and then plug the cable back in to the computer Question I plugged in my USB cable while Windows was booting up and I cannot perform a HotSync Answer If the cable was plugged in while Windows was bo...

Page 16: ...orm a hard reset Note All data is lost when a hard reset is performed The handset is reset to the factory settings Answer To perform a hard reset 1 Press and hold the Handheld Power button located on...

Page 17: ...on the Local tab Click to drop down the Setting bar and select the port indicated by the Device Manager setting listed above If you are using a newer version of Windows a service pack may need to be...

Page 18: ...dows XP and 2000 you must have Standard User Rights If you are working on a network please see your IT department or consult the Microsoft documentation for more information Question I am having probl...

Page 19: ...phone To perform the operation 1 Double click on your MY COMPUTER icon Click on C Drive Program Files Palm folder 2 Right click on the Backup folder and select Copy Paste the folder to the desktop 3...

Page 20: ...rvers etc by connecting to their hostname or ip address Since the i330 is 3G enabled it does not support third party dial up connections like previous versions of PDA phones Question Will my existing...

Page 21: ...state in which BOTH the com port settings in HotSync and the system Device Manager are correct but nothing happens when you press the HotSync button Resolution Remove the handset from the cradle rebo...

Page 22: ...comes fully discharged The data can be saved for a total of 15 hours If the external battery is not re charged or another full battery connected within the 15 hours the data will be permanently lost T...