Common Problems
11
Answer:
Palm Desktop 4.0 was only released a short time
before being upgraded to version 4.1. This software fixed
numerous issues. You can download the software from
http://www.palm.net. To install the Palm Desktop 4.1
software:
1. Close any HotSync or Palm Desktop Software currently
running on the system.
2. Download the software from http://www.palm.net.
3. After the software download is complete, install the
software on to your system.
Question:
Can I sync my existing backup from my old
Palm OS device to my SPH-I330?
Answer:
NO! Due to the integration of the cellular
handset into the I330's Palm OS implementation, some
of the system files that are synced during a HotSync
operation are unique to the I330. Dropping a backup
from ANY other Palm OS device may cause network/
serial connectivity and other features to stop working
properly, or may result in a permanent "Fatal Error" every
time you power on the handset until you do a hard reset.
If you have an existing Palm device, simply beam address
book, datebook and other data to the I330. When doing
an initial HotSync, create a NEW user name for the I330.
You will then need to use the Palm Install tool or your
other application's install programs to finish setting up
your I330.
Question:
Can I use my existing email client on my SPH-
I330?
Answer:
Maybe… Existing email clients like Eudora and
MultiMail Pro have been tested and they work properly
on the I330. A problem MAY exist if you are having to
