English
_89
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APPENDIX
PROBLEM
SOLUTION
I enabled Motion Detection Feature
under Motion Detection, but .jpg
files are not getting sent over FTP/
SMTP even after motion detection
occurs at the FT camera.
Verify the settings in the following sequence:
A. NTP must be properly configured.
B. Motion Detection Feature must be enabled.
C. Alarm Video Transmission must be enabled.
D. Check for scheduling conflict.
y
Is it possible to configure Motion
Zone with Motion Detection
Feature disabled?
Yes. Motion Zone can be configured independently of whether or not
Motion Detection Feature is in use.
y
A motion event took place but
didn’t trigger an alarm.
Check alarm output port settings.
y
Cannot record into the SD memory
card.
Check if the memory card is defective.
Check if the write protection tab of the memory card is set to “Lock”.
y
y
SD memory indicator does not
turn on even when the SD memory
card is inserted.
Check if the memory card is defective.
Check if the <Record> is checked in <Setup>
<Event>
<SD Card
Record> menu.
y
y
SD memory card is inserted but
the camera does not operate
properly.
Check if the memory card is inserted in the proper direction. Operation
of memory card that is formatted by other devices is not guaranteed
with this camera unit
Format the memory card again in <Setup>
<Event>
<SD Card>
menu.
y
y
Cannot format the SD memory
card.
Check if the write protection tab of the memory card is set to “Lock”.
y