Samsung SM-T837A User Manual Download

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Basics

Device layout

Power key
Volume key

Microphone

SIM card / Memory

card tray

Touchscreen

Keyboard dock port

Speaker

Microphone

Proximity/Light sensor

Front camera

Iris recognition camera

Speaker

Iris recognition LED

Multipurpose jack (USB

Type-C)

GPS antenna

Flash

Speaker

Rear camera

Main antenna

Earphone jack

Summary of Contents for SM-T837A

Page 1: ...www samsung com User Manual English EU 05 2018 Rev 1 0 SM T837A ...

Page 2: ...revious device 33 Understanding the screen 45 Notification panel 47 Entering text Apps and features 50 Installing or uninstalling apps 52 S Pen features 64 Bixby 75 Phone 80 Contacts 84 Messages 86 Internet 88 Email 89 Camera 103 Gallery 109 Multi window 114 Samsung Members 115 Samsung Notes 121 PENUP 125 Calendar 127 Samsung Flow 128 My Files 128 Clock 130 Calculator 131 Game Launcher 134 SmartTh...

Page 3: ...dTethering 155 More connection settings 157 Sounds and vibration 158 Dolby Atmos surround sound 159 Notifications 159 Display 160 Blue light filter 161 Changing the screen mode or adjusting the display colour 162 Screensaver 163 Wallpaper 163 Advanced features 164 Device maintenance 167 Apps 167 Lock screen 168 Smart Lock 168 Biometrics and security 170 Intelligent Scan 172 Face recognition 175 Ir...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...nications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About tablet Status Depending on the region you can view the regulatory information on the device To view the information launch the Settings app and tap About tablet Regulatory information Instructional icons Warning situations that could cause in...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 9: ...es and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject t...

Page 10: ...card Memory card tray Touchscreen Keyboard dock port Speaker Microphone Proximity Light sensor Front camera Iris recognition camera Speaker Iris recognition LED Multipurpose jack USB Type C GPS antenna Flash Speaker Speaker Rear camera Main antenna Earphone jack ...

Page 11: ...erphone do not place the device close to your ears Connectivity problems and battery drain may occur in the following situations If you attach metallic stickers on the antenna area of the device If you attach a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data ...

Page 12: ...Volume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons for more information ...

Page 13: ...n over items on the screen to access additional S Pen features such as the Air view feature S Pen button Hover the S Pen over the screen and press the S Pen button to display the Air command features While pressing and holding the S Pen button drag the S Pen over items to select them Tweezers Remove the S Pen nib with the tweezers when replacing the nib ...

Page 14: ...Basics 14 Replacing the S Pen nib If the nib is dull replace it with a new one 1 Firmly hold the nib with the tweezers and remove it 2 Insert a new nib into the S Pen ...

Page 15: ...ebsite If the S Pen is not working properly take it to a Samsung Service Centre Battery Charging the battery Charge the battery before using it for the first time or when it has been unused for extended periods Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serio...

Page 16: ...the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device maintenance feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate theWi Fi feature when not in use Deactivate auto syncin...

Page 17: ...such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal ...

Page 18: ...annot use the built in fast charging feature when you charge the battery using a standard battery charger If the device heats up or the ambient air temperature rises the charging speed may decrease automatically This is a normal operating condition to prevent damage to the device SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telep...

Page 19: ...the bottom facing upwards 2 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 3 Pull out the tray gently from the tray slot ...

Page 20: ...rt the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove t...

Page 21: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 22: ... the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 23: ...card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a memory card ...

Page 24: ...device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireles...

Page 25: ...ct your preferred device language and select Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup 4 Follow the on screen instructions to proceed the initial setup 5 Set a screen lock method to protect your device You can protect your personal information by preventing others f...

Page 26: ...unt You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 7 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 27: ...om Samsung Members and more Create your Samsung account with your email address To check the list of services that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung acc...

Page 28: ...want to verity your Samsung account password via your biometric data such as irises tap Verify identity with biometrics instead of password using Samsung Pass Refer to Samsung Pass for more information 4 Read and agree to the terms and conditions and tap AGREE 5 Tap DONE to finish registering your Samsung account Removing your Samsung account When you remove your registered Samsung account from th...

Page 29: ...y Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Smart Switch Transfer data between mobile devices via Smart Switch To use Smart Switch launch the Settings app and tap Cloud and accounts Smart Switch If you do not have the app download it from Galaxy Apps or Play Store Transferring data from a mobile ...

Page 30: ...E and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device Transferring data using external storage Transfer data using external storage such as a microSD card 1 Transfer data from your previous device to external storage 2 Insert or connect the external storage device to your device 3 On your device launch the Settings app and tap Cloud an...

Page 31: ...Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing importe...

Page 32: ...aunch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE tap Back up and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Resto...

Page 33: ...k the saved data You can check the backup data in your Samsung account by using the BACKUP AND RESTORE option Select your device and tap Restore data Understanding the screen Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it wit...

Page 34: ...Basics 34 Tapping Tap the screen Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position ...

Page 35: ...Basics 35 Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 36: ...ld to launch the Google Assistant app Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 37: ...he navigation bar s background colour Button layout Change the order of the buttons on the navigation bar Home screen and Apps screen The Home screen is the starting point for accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps A widget Navigation bar soft buttons Favourite apps A folder Sc...

Page 38: ...tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then d...

Page 39: ...w folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be dele...

Page 40: ...me screen and the locked screen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the Home screen settings Displaying all apps on the Home screen Without using a separate Apps screen you ca...

Page 41: ...No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode activated Vibration mode activated Fli...

Page 42: ...Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or double tap anywhere on the screen to turn on the screen Locked screen ...

Page 43: ...e screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register ...

Page 44: ...tivated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognise content using BixbyVision and search for relevant information This option is not supported when you capture a screenshot using the Screen write feature Scroll captur...

Page 45: ...iew the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick se...

Page 46: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 47: ... For all caps tap it twice Additional keyboard functions Move the cursor Enter a space View more keyboard functions Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard Tap to change the ke...

Page 48: ...can quickly switch to handwriting mode by hovering the S Pen over the text field and tapping If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Direct pen input switch to activate it Create a live message Instead of a text message record your actions while handwriting or drawing a message and save it as an animated file Refer to Live message for m...

Page 49: ...eatures such as when browsing webpages 1 Tap and hold over a word that you want to look up If the word you want to look up is not selected drag or to select the desired text 2 Tap Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the ...

Page 50: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 51: ...r device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permis...

Page 52: ...rag upwards or downwards on the Air command panel and select a function or app you want Create note Smart select View all notes Screen write Air command icon BixbyVision Translate Air command settings Live message Adding shortcuts to the Air command panel Add shortcuts to frequently used apps or functions to the Air command panel On the Air command panel tap Add shortcuts and select apps or functi...

Page 53: ...or more information Live message Instead of text message create and send a unique message by recording your actions while handwriting or drawing a live message and saving it as an animated file Refer to Live message for more information Translate Hover the S Pen over a word to translate it Refer toTranslate for more information BixbyVision Use the BixbyVision features to search for similar images ...

Page 54: ...he Air command panel and tap Create note Alternatively double tap the screen while pressing and holding the S Pen button The note screen will appear as a pop up window 2 Create a note using the S Pen Undo Redo Eraser mode Pen mode 3 When you are finished composing the note tap SAVE The note will be saved in Samsung Notes ...

Page 55: ...r and drag the S Pen across the content you want to select Tap Auto select to automatically reshape the selected area If text is included in the selected area tap Extract text to recognise and extract text from the selected area To pin the selected area at the top of the screen tap Pin to screen 3 Select an option to use with the selected area BixbyVision Recognise content using BixbyVision and se...

Page 56: ... resize Select a quality Adjust the position 4 Tap RECORD to start capturing Before capturing a video make sure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 5 Tap STOP to stop capturing 6 Select an option to use with the selected area Draw Write or draw on t...

Page 57: ...t you want to capture open the Air command panel and tap Screen write The current screen is automatically captured and the editing toolbar appears 2 If you capture the content on an elongated page such as a webpage tap Scroll capture to capture the hidden content Tap SCROLL CAPTURE repeatedly until screen capture is complete and then tap DONE 3 Write a memo on the screenshot Pen mode Eraser mode U...

Page 58: ...que message by recording your actions while handwriting or drawing a live message and saving it as an animated file 1 When you want to send an animated message while composing a message open the Air command panel and tap Live message Alternatively tap on the Samsung keyboard The live message window will appear 2 Customise pen settings and background image Change the writing effect Change the pen s...

Page 59: ...s 4 When you are finished tap DONE and send the message The live message will be saved in Gallery as an animated GIF file and it will be attached to the current message You can also share live messages using other sharing methods Select a live message in Gallery and tap On other screens rather than the message composition screen open the Air command tap Live message create a live message and then ...

Page 60: ...open the Air command panel and tap Translate 2 Select the languages on the translator panel at the top of the screen You can change the text between words and sentences by tapping or 3 Hover the S Pen over the text you want to translate or the unit you want to convert The translated text will appear above the original text To listen to the pronunciation of the original text tap The icon may not ap...

Page 61: ...ation detect and translate text and more Refer to BixbyVision for more information 1 When there is an image you want to search for relevant information or extract text from open the Air command panel and tap BixbyVision 2 Hover the S Pen over the content you want When the content is recognised the available search icons will appear 3 Select an icon you want 4 To close BixbyVision tap on the BixbyV...

Page 62: ...review window Action buttons If this feature is not activated launch the Settings app tap Advanced features S Pen and then tap the Air view switch to activate it Pen Select While pressing and holding the S Pen button drag the S Pen over text or item lists to select multiple items or text You can also copy and paste the selected items or text into another app or share them with others ...

Page 63: ...unch the Settings app tap Advanced features S Pen and then tap the Screen off memo switch to activate it Creating a screen off memo 1 When the screen is off hover the S Pen over the screen press the S Pen button 2 Write or draw a memo To extend the page tap 3 To save the memo tap SAVE IN NOTES The memo will be saved to Samsung Notes Screen off memo ...

Page 64: ...your device must be connected to aWi Fi or mobile network To use the Bixby feature you must register and sign in to your Samsung account Starting Bixby When you launch Bixby for the first time the Bixby intro page will appear You must register and sign in to your Samsung account according to the on screen instructions and agree to the terms and conditions 1 Swipe to the right on the Home screen 2 ...

Page 65: ...vides by analysing your usage patterns and your routine Opening Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended content Upcoming reminder Access additional options Recommended content 3 To close Bixby Home swipe to the left on the screen ...

Page 66: ...ards update automatically at a specified interval To manually update cards swipe downwards on the screen Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t show again Selecting apps to show as Bixby cards Add or delete apps to show as cards ...

Page 67: ...e Text QR code Food Place Wine To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results depending on the image size format or resolutio...

Page 68: ...to recognise it When the object is recognised related information will appear on the screen To view more information tap the feature icon or select a search result Translating or extracting text Recognise and show the translated text on the screen You can also extract text from a document or text file For example if you want to know what a sign says while travelling abroad use the Bixby Vision fea...

Page 69: ...r information about nearby places by recognising your current location For example if you want to search for cafes nearby use the BixbyVision features The device will search for and show you nearby cafes 1 When you have a desired place launch BixbyVision 2 Select and keep the place within the screen to recognise it You can view basic information about nearby places When you move your device nearby...

Page 70: ...etect the information from a wine label and search for information on the wine For example if you find your favourite wine or want to know more about a wine use the BixbyVision features 1 When you have a desired image or object launch BixbyVision 2 Select and keep the wine label within the screen to recognise it 3 Tap or select a search result on the screen The information about the wine label wil...

Page 71: ...u must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Tap GET STARTED on the UPCOMING REMINDERS card The Reminder intro page will appear Add the app icon to the Home screen 3 Tap START If the Add Reminder on H...

Page 72: ...ch as a single memo or webpage address and view it later For example create a reminder to alert you to Water the flowers when I get home 1 Launch the Reminder app 2 Tap Write a reminder and enter Water the flowers 3 Tap Set conditions Pick a place and set the location to home 4 Tap WHEN I ARRIVE AT DONE 5 Tap SAVE to save the reminder When you arrive at home the Water the flowers notification will...

Page 73: ...eminder app to view your reminders list To view reminder details select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and tap Edit 2 Edit the conditions and tap SAVE Reminder conditions Add an image Reminder information Checklist Repeat interval ...

Page 74: ...Deleting reminders To delete a reminder swipe right on a reminder and tap Delete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE Customising Bixby settings On the Bixby Home screen tap Settings Samsung account View your Samsung account information Cards Select apps to show as cards on the Bixby Home screen Notifications Set to receive notifications...

Page 75: ...ne app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call Create a new contact Preview the phone number Add the number to an existing contact Hide the keypad Delete a preceding character Access additional options ...

Page 76: ...eed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag o...

Page 77: ...and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manuall...

Page 78: ...ease the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Hold Hold a call Tap Resume to retrieve the held call Mute Turn off the microphone so that the other party cannot hear you Keypad Hide Open or close the keypad End the current call During a video call Tap the screen to use the following options VOLUME Adjust the volume Access additional options Camera Turn off...

Page 79: ...acts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap the contact 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a tag to a phone number You can add tags to numbers without saving them to Contact This allows you to view the caller s information when they call without having them listed in Contact 1 Launch the Phon...

Page 80: ...s Creating a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 81: ...mport and tap DONE 4 Select a storage location to save contacts to and tap IMPORT Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsu...

Page 82: ...through it quickly Tap the search field at the top of the contacts list and enter search criteria Tap the contact Then take one of the following actions Add to favourite contacts Make a voice or video call Compose a message Compose an email Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Share 2 Select contacts and tap SHARE 3 ...

Page 83: ...e profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To change the scope of contacts to share your profile with tap Share with select an item to share and then select an option Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicat...

Page 84: ...he Messages app and tap 2 Add recipients and tap START 3 Enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the keyboard is hidden Enter a message Attach files Edit recipients Access additional options Make a call to the recipient Enter stickers Send the message 4 Tap to send the message ...

Page 85: ...d messages Block numbers 2 Tap INBOX and select a contact Or tap CONTACTS select contacts and then tap DONE To manually enter a number tap Enter number enter a phone number and then tap Setting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification sett...

Page 86: ... and launch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Quick menu Move between pages Access additional options Refresh the current webpage View your bookmarks saved webpages and recent browsing history Open the homepage Close the tab Open a new tab ...

Page 87: ...ecret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered irises as the lock method along with the password tap the Irises switch to activate it Refer to Iris ...

Page 88: ...count If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter a subject line and text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the top of the emails list Tap an email ...

Page 89: ...eople without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy Launching Camera Launch the Camera app Some methods may not be available depending on the region or service provider If photos you take appear blurry clean the camera lens and try again ...

Page 90: ... a video Camera settings BixbyVision Switch between the front and rear cameras Options for current shooting mode Current mode Shooting modes To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To...

Page 91: ...device s camera features a wide angle lens Minor distortion may occur in wide angle photos or videos and does not indicate device performance problems The maximum recording time may reduce when you record video at high resolution Adding another camera button Add another camera button to the location you want on the screen to capture photos more conveniently Drag to the preview screen If another ca...

Page 92: ...to zoom in or out Spread two fingers apart on the screen to zoom in and pinch to zoom out Control the zoom with one finger Drag on the zoom bar towards or Zooming features are available only when using the rear camera Using the focus and exposure features You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or lig...

Page 93: ...ents You can also record a lovely and funny sticker that keeps moving in a video 1 On the shooting modes list tap STICKERS 2 Tap and select a sticker 3 Tap to take a photo or tap to record a video Applying stickers randomly You can apply stickers randomly instead of selecting one from the stickers list Tap Random repeatedly until the sticker you want appears ...

Page 94: ...auty effect tap and select options Refer to Applying beauty effects for more information Pro mode Capture photos and videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap PRO Select options and customise the settings and then tap to take a photo or tap to record a video Available options Change the exposure value This determine...

Page 95: ...kgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap PANORAMA 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Taking a motion panorama You can take and view a panorama with motion When taking motion panoramas sound will not be recorded 1 On the panorama preview screen make sure the motion feature is activated and take a motion panorama 2 On t...

Page 96: ...hotos of food with more vibrant colours You must first add this mode to the shooting modes list before you can use it On the preview screen tap Edit camera modes Rear camera and then tick Food 1 On the shooting modes list tap FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of...

Page 97: ... the device will automatically adjust the frame rate according to the changing rate of the scene 3 Tap to start recording 4 Tap to finish recording 5 On the preview screen tap the preview thumbnail and tap to view the video Sports mode Take clearer photos of fast moving subjects such as a person running or a pet in motion On the shooting modes list tap Sports You must first add this mode to the sh...

Page 98: ...r When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits This feature is available only in SELFIE and BEAUTY modes 1 On the preview screen tap 2 Select the options belo...

Page 99: ... palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Applying beauty effects You can adjust the skin tone before taking self portraits 1 On the preview screen tap 2 Select the options to apply beauty eff...

Page 100: ...imer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the wh...

Page 101: ...ns for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode and which camera is being used Select a filter effect to use when taking photos or recording videos Activate or deactivate the flash Select a metering method This determines how light values are calculated Centre weighted uses the light in the centre portion of...

Page 102: ...emory Timer Select the length of the delay before the camera automatically takes a photo Save pictures as previewed Invert the image to create a mirror image of the original scene when taking photos with the front camera Shooting methods Select shooting options to use COMMON Edit camera modes View available shooting modes or edit the shooting modes list Video stabilisation Activate anti shake to r...

Page 103: ...o Select an action to perform when you tap and hold the camera button PressVolume key to Set the device to use theVolume key to control the shutter zoom in or out or adjust the volume level for system sounds Reset settings Reset the camera settings Contact us Ask questions or view frequently asked questions Refer to Samsung Members for more information Gallery Introduction View images and videos s...

Page 104: ... Share the image with others Draw on the image Modify the image Add the image to favourites You can create a movie animated GIF or collage from multiple images On the list tap Create movie Create GIF or Create collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as types locations or documents To search for images by entering key...

Page 105: ... current screen Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Display your videos Change screen ratio Pause and resume playback Create an animated GIF Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to...

Page 106: ...to created content such as a story or a GIF the content will also be displayed While viewing an image or on the video preview screen drag upwards on the screen File details will appear You can also view related content by tapping information on the screen File details Location information People information Auto created content Tags Edit information ...

Page 107: ... the Gallery app and tap ALBUMS 2 Tap Hide or unhide albums 3 Select albums to hide and tap APPLY To show albums again tap Hide or unhide albums deselect albums to show and then tap APPLY Viewing stories When you capture or save images and videos the device will read their date and location tags sort the images and videos and then create stories To create stories automatically you must capture or ...

Page 108: ...You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud De...

Page 109: ...indow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature Split screen view Pop up view ...

Page 110: ...ently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 111: ...he app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised Minimising the split screen view Tap the Home button to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the mi...

Page 112: ...rs to the Home screen When you add app pairs to the Home screen you can launch two apps in the split screen view with a single tap Tap the bar between the app windows and tap The current app pair will be added on the Home screen App pair ...

Page 113: ... Swipe upwards or downwards tap and hold an app window and then drag it to Drop here for pop up view The app screen will appear in the pop up view Minimise the window Close the app Maximise the window Moving pop up windows To move a pop up window tap the window s toolbar and drag it to a new location ...

Page 114: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 115: ...n the Air command panel and tap the Create note shortcut 2 Select an input method from the toolbar at the top of the screen and compose a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Ins...

Page 116: ...w with the S Pen Pen mode Selection mode Easy writing pad Eraser mode Redo Undo Changing the pen settings When writing or drawing on the screen tap to change the pen type line thickness or pen colour Change the line thickness Change the pen colour Change the pen type Select a new colour using the colour picker ...

Page 117: ...n adjust the size of the eraser by dragging the size adjustment bar ERASE ALL Clear the note Even with a smaller eraser you may still not be able to precisely erase the intended part Using the easy writing pad Use the easy writing pad to enter your handwriting more easily When you write or draw on the easy writing pad your handwriting will be automatically adjusted and entered between the lines of...

Page 118: ...ransforming 1 When there is handwriting on the note tap To change the shape of the selection tap once more 2 Tap or draw a line around the input to select To move the input to another location select the input and then drag it to a new location To change the size of the selection tap the input and drag a corner of the frame that appears ...

Page 119: ... copy the text to a note tap PASTETO NOTE or COPY More Move to front Send the input to the front More Move to back Send the input to the back Painting with brushes On the note composer screen tap Brush to paint with various brushes When you are finished tap DONE to insert your painting into the note You can post your painting to PENUP to share it with others Select a new colour using the colour pi...

Page 120: ...note to the Home screen to quickly view it or open and edit it 1 Launch the Samsung Notes app 2 Select a note and tap Pin to home screen The note will be added to the Home screen On the Home screen tap and hold a note to move or resize it To replace the note with another one tap CHANGE NOTE Saving a note as a reminder You can save a note as a reminder to view the note later 1 Launch the Samsung No...

Page 121: ...ice for sharing artwork drawn with the S Pen Post your artwork view others artwork and get useful drawing tips Post your artwork Your profile View your recent activity history View artwork by category You can sign in to PENUP with your Samsung account or other SNS accounts ...

Page 122: ... post new artwork tap Drawing draw artwork and then tap DONE 3 Enter a title description and hashtag Share your artwork with your other SNS accounts Enter a description Select where to post the artwork Enter a title Add your artwork to post Add hashtags Select a category Allow your artwork to be searched in external search engine 4 Tap POST Posting artwork from other apps To post your artwork from...

Page 123: ...t as a favourite You can also download artwork or set one as your wallpaper View comments and add a comment View the users who like the artwork Set the artwork as a favourite Post to my feed To download artwork tap Save artwork Downloaded artwork will be saved in Gallery You can only download artwork permitted by owners ...

Page 124: ...Apps and features 124 Colouring images With the advanced S Pen and various colours add your own colours to images Tap COLOURING select an image and then tap START COLOURING Start colouring ...

Page 125: ...nd tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to save the event to Attach a map Enter the location Add a note Enter a title Select a sticker to display with the event Set the duration Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 126: ... tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Calendar switch to activate it For the Samsung account tap Sync settings and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear o...

Page 127: ...t to connect If Samsung Flow is not installed download it from Galaxy Apps or Play Store This feature is only available on some Samsung Android devices Connecting your tablet and smartphone 1 On your smartphone launch Samsung Flow 2 On your tablet launch the Samsung Flow app If you are using this feature for the first time tap START 3 Tap SCAN FOR DEVICES 4 Select your smartphone from the detected...

Page 128: ... Set alarms check the current time in many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarm...

Page 129: ...y from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 130: ...ation input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app You can see the calculation history at the upper part of the screen To clear the history tap CLEAR HISTORY To use the unit conversion tool tap You can convert various values such as area length or temperature into other units ...

Page 131: ... Store and Galaxy Apps into one place for easy access You can set the device to game mode to play games more easily View your gameplay information Downloaded apps Open games with or without sound Change the performance mode Access additional options View a list of the most popular games for Galaxy users ...

Page 132: ...re and Galaxy Apps will be automatically shown on the game launcher screen If you cannot see your games tap Add apps Removing a game from Game Launcher Tap and hold a game and tap Remove Changing the performance mode You can change the game performance mode Launch the Game Launcher app tap and then drag the adjustment bar to your preference Save power This decreases the battery power consumption b...

Page 133: ... Access the GameTools settings Access the Game Launcher screen Hide the buttons on the navigation bar Lock the touchscreen while the game is being played Lock the auto brightness adjustment feature Capture screenshots Blocking notifications during games Tap and tap the No alerts during game switch to activate it The device will mute notification sounds and display only notifications for incoming c...

Page 134: ...nd IoT products Register smart refrigerators washers air conditioners air purifiers TVs and Internet ofThings IoT products on your tablet and view their status or control them from your tablet s screen Receiving notification Receive notifications from connected devices on your tablet For example when the laundry is finished you can receive a notification on your tablet Open the Samsung folder and ...

Page 135: ...ilable features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices...

Page 136: ... 4 Follow the on screen instructions to register devices Viewing and controlling connected devices You can view and control the devices For example you can check the ingredients in your refrigerator or adjust theTV volume 1 Open the Samsung folder launch the SmartThings app and then tap Devices The list of connected devices will appear 2 View the status of devices on the list To control the device...

Page 137: ...or with a voice command Open the Samsung folder launch the SmartThings app select a location tap Add scene and then set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 00 AM...

Page 138: ...re content by using various sharing options The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To dir...

Page 139: ...vice s displayed content on a large screen by connecting your device to a SmartView enabledTV or monitor When the image is sent to the recipients devices a notification will appear on their devices Tap the notification to view or download the image Samsung DeX Introduction Samsung DeX is a service that allows you to use your tablet like a computer by connecting the tablet to a Keyboard Cover or an...

Page 140: ...ettings app tap Advanced features Samsung Dex and then tap the Auto start when Book Cover Keyboard is connected switch to activate it 1 Position the tablet s rear camera to insert it into the rear camera hole and put the tablet in the stand 2 Insert the tablet into the connection hole to meet the tablet s connectors and the dock ports Your tablet s screen will change into Samsung Dex mode ...

Page 141: ...msung Dex mode and your device in tablet mode You can also use your tablet as a touchpad If you want to use the S pen hover the S Pen over the touchpad 1 Connect an HDMI adaptor USBType C to HDMI to your tablet 2 Connect an HDMI cable to the HDMI adaptor USBType C to HDMI and to aTV or monitor s HDMI port Your tablet s screen will appear on the connected screen ...

Page 142: ...nly when using Samsung DeX mode Controlling the screen Tapping Launch an app or select a button Tapping with two fingers Show the additional options Swiping with two fingers Scrolling the screen in any direction Spreading or pinching with two fingers Zoom in or out Tapping and holding Select an item on the screen Dragging Move an item or select text ...

Page 143: ...reen settings use the connectedTV or monitor s display settings Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your tablet s apps To install apps that are optimised for Samsung DeX tap Apps for Samsung DeX Taskbar View the apps that are currently running Status bar View your tablet s notifications and status Status icons may appear diffe...

Page 144: ...ch the Game Launcher app Answering calls While using Samsung DeX you can answer calls from your tablet s on the connectedTV or monitor Select the call answering option on the connectedTV or monitor to answer a call Your tablet s speaker will be used during the calls If you do not want to use the speakerphone connect earphones or remove your tablet from the DeX Pad Changing screen mode You can chan...

Page 145: ...e tablet s battery You can charge your tablet s battery using the DeX Pad 1 On the status bar tap and tap next to Samsung DeX 2 Tap above Using Samsung DeX and tap FAST CHARGING The connectedTV or monitor will turn off and your tablet will start charging Ending the connection To disconnect your tablet from the connected monitor remove your tablet from the DeX Pad Be sure to remove your tablet hori...

Page 146: ...ontent on the connected screen HDMI cables and adaptors USBType C to HDMI are sold separately Use only a Samsung approved HDMI adaptor USBType C to HDMI Performance problems and malfunctions caused by using unapproved accessories are not covered by the warranty 1 Connect an HDMI adaptor USBType C to HDMI to your tablet 2 Connect an HDMI cable to the HDMI adaptor USBType C to HDMI and to aTV or mon...

Page 147: ...r information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos suc...

Page 148: ...tch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Duo Make a simple video call ...

Page 149: ...or media files with other Bluetooth enabled devices Refer to Bluetooth for more information Tablet visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise the ...

Page 150: ...e connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 S...

Page 151: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 152: ...r example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want ...

Page 153: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 154: ... device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth teth...

Page 155: ...ice s mobile data connection to access the Internet More connection settings Customise settings to control other features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to p...

Page 156: ...ections More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing conten...

Page 157: ...erent data transfer speeds the device may use only the fastest connection This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Options Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to ...

Page 158: ...touched Keyboard vibration Set the device to vibrate when a key is touched Sound quality and effects Configure additional sound settings You can also activate the surround sound mode Refer to Dolby Atmos surround sound for more information Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset separate from the sound of other apps Fo...

Page 159: ...ettings screen tap Display Brightness Adjust the brightness of the display Auto brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions Blue light filter Activate the blue light filter and change the filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom setting or font s...

Page 160: ...or more information Double tap to wake up Set the device to turn on the screen by double tapping anywhere on the screen while the screen is turned off Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter may not be applied 1 On the Settings screen tap Display Blue lig...

Page 161: ...eos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen colour balance Optimise the display colour by adjusting th...

Page 162: ...hen the screen turns off automatically The screensaver will be displayed when the device is charging or connected to a dock 1 On the Settings screen tap Display Screensaver and tap the switch to activate it 2 Select an option If you select Photo Frame or Photos a slideshow with selected images will start If you select PhotoTable selected images will appear as small cards and overlap 3 Tap to selec...

Page 163: ...vice to show a slideshow with selected images Smart stay Set the device to prevent the display from turning off while you are looking at it Games Activate the Game Launcher Refer to Game Launcher for more information Device assistance app Select a device assistance app to launch when you tap and hold the Home button The device assistance app will gather information from the current screen and prov...

Page 164: ...hone number in the Phone or Contacts app Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Battery S...

Page 165: ...ut Usage time left may vary depending on your device settings and operating conditions You may not receive notifications from some apps that use power saving mode Power saving mode MID Activate power saving mode to extend the battery s usage time MAX In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network...

Page 166: ...fication section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by stopping apps running in the back...

Page 167: ...tions or devices are detected Refer to Smart Lock for more information Secure lock settings Change screen lock settings for the selected lock method Clock style Change the settings of the items displayed on the locked screen Roaming clock Change the clock to show both the local and home time zones on the locked screen when roaming FaceWidgets Change the settings of the items displayed on the locke...

Page 168: ...security Options Change the settings for securing the device On the Settings screen tap Biometrics and security Intelligent Scan Register both your face and irises to the device to unlock the screen more conveniently Refer to Intelligent Scan for more information Face Recognition Set the device to unlock the screen by recognising your face Refer to Face recognition for more information Iris Scanne...

Page 169: ...eceive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission usage history Secure startup Protect your device by setting it to require a screen unlock code when turning on the device You must enter the unlock code to start the device and receive messages and notifications Encrypt SD card Set the devic...

Page 170: ...ock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data will be deleted If you want to use your biometric data in apps or features such as Samsung Pass you must register your biometric data again Precautions for using Intelligent Scan Before using Intelligent Scan keep the following precautions in mind To protect your eyes keep the screen at ...

Page 171: ...screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Register your face and irises For more information refer to Face recognition and Iris recognition When an intelligent scan unlock screen appears tap TURN ON to use your face and irises to unlock the screen Deleting registered face and iris data You can delete face and iris data that you have registered 1 On the Sett...

Page 172: ...nising your face If you use your face as a screen lock method your face cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the face Be careful not to forget your pattern PIN or password If you change the screen lock method to Swipe or None which are not secure all...

Page 173: ...ct sunlight 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE 4 Hold the device with the screen facing towards you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face...

Page 174: ...r face instead of using a pattern PIN or password 1 On the Settings screen tap Biometrics and security Face Recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it If you want to reduce the possibility of recognising faces in photos or videos tap the Faster recognition switch to deactivate it This may decrease the face recognition speed 4 On ...

Page 175: ...first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the irises Be careful not to forget your pattern PIN or password If your irises are not recognised unlock the device using the pattern PIN or password you set when registering the irises and then re register your irises If your pattern PIN or password is fo...

Page 176: ...nked to an epileptic condition or has a family history of such symptoms or conditions should consult a doctor before using iris recognition Biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes For better iris recognition The phone may not recognise your eyes when something prevents the camera from getting a ...

Page 177: ...creen tap Biometrics and security Iris Scanner 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE To register only one iris of your eyes tap Register just 1 iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm ...

Page 178: ...an delete iris data that you have registered 1 On the Settings screen tap Biometrics and security Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap Remove iris data Once the registered iris data has been deleted all the related features will also be deactivated Using Samsung Pass When you register your irises to Samsung Pass you can use them to easily verify your identity ...

Page 179: ...curity Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Screen on iris recognition switch to activate it ...

Page 180: ...formation refer to Samsung account The website sign in feature is only available for websites that you access via the Internet app Some websites may not support this feature Registering Samsung Pass Before using Samsung Pass register your biometric data to Samsung Pass 1 On the Settings screen tap Biometrics and security Samsung Pass 2 Read the on screen instructions and tap SIGN IN 3 Enter your S...

Page 181: ... 1 Open a website that you want to sign in to 2 Enter your user name and password and then tap the website s sign in button 3 When a pop up window asking whether you want to save the sign in information appears tick Sign in with Samsung Pass and tap REMEMBER You can now use the biometric data you registered to Samsung Pass when signing in to the website Using Samsung Pass to sign in to apps You ca...

Page 182: ... tap Biometrics and security Samsung Pass and then select the site or app tab If there are no websites or apps that support Samsung Pass the site or app tab will not appear Available websites and apps may vary depending on the region or service provider Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass Deleting your Samsung Pass data...

Page 183: ...ocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible Before saving data in Secure Folder make sure to back up a copy of the data in another...

Page 184: ...Secure Folder tap Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure Folder Set the device to automatically lock Secure Folder whe...

Page 185: ...ll be deleted from the original folder and moved to Secure Folder To copy items tap COPY The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure Folder app...

Page 186: ... Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder swi...

Page 187: ...h the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Select a device and the data types you want to restore and tap RESTORE NOW Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalli...

Page 188: ...loud Check the usage status of your Samsung Cloud storage and sync back up and restore your data Refer to Samsung Cloud for more information Accounts Add your Samsung and Google accounts or other accounts to sync with Users Set up additional user accounts for other users to use the device with personalised settings such as email accounts wallpaper preferences and more Refer to Users for more infor...

Page 189: ...nly when using this account Guest This account allows guests to access the device Information and data used during a guest session is temporarily stored Each time you use this account you are asked whether to continue the previous guest session or reset it User This account allows users to access their own apps and content and customise the device settings that affect all accounts Adding users 1 O...

Page 190: ...d screen Managing users When using the owner account you can delete accounts or change account settings To delete a user account tap next to the account and then tap Delete user To change an account s settings tap next to an account Google Configure settings for some features provided by Google On the Settings screen tap Google ...

Page 191: ...ettings for unlocking the screen Direct access Set the device to launch selected accessibility menus when you press the Power key and theVolume Up key simultaneously Accessibility shortcut Set the device to activateVoice Assistant or Samsung universal switch when you press and hold theVolume Up key and theVolume Down key simultaneously for more than 3 seconds Notification reminder Set the device t...

Page 192: ...tly asked questions Refer to Samsung Members for more information Report diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can r...

Page 193: ...lso schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Download updates manually Check for and install updates manually Download updates automatically Set the device to download updates automatically when conn...

Page 194: ...To change your device s name tap EDIT Status View various device information such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information Vie...

Page 195: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 196: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 197: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 198: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 199: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the follow...

Page 200: ...he device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in t...

Page 201: ...Ensure that nothing obstructing the iris recognition camera and LED and try again If light conditions are very different from when you registered your irises the device may not recognise your irises Move to another location and try again Ensure that the device is not moving or tilted too much Removing the battery To remove the battery contact an authorised service centre To obtain battery removal ...

Page 202: ...the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos a...

Page 203: ...ts of watts per kilogram W kg The FCC requires wireless devices to comply with a safety limit of 1 6 watts per kilogram 1 6 W kg The FCC exposure limit incorporates a substantial margin of safety to give additional protection to the public and to account for any variations in measurements SAR tests are conducted using standard operating positions accepted by the FCC with the device transmitting at...

Page 204: ... devices which have a base unit connected to the telephone wiring in a house typically operate at far lower power levels and thus produce RF exposures well within the FCC s compliance limits Do wireless devices pose a health hazard The available scientific evidence does not show that any health problems are associated with using wireless devices There is no proof however that wireless devices are ...

Page 205: ... RF exposure FCC relies on FDA and other health agencies for safety questions about wireless devices FCC also regulates the base stations that the wireless device networks rely upon While these base stations operate at higher power than do the wireless devices themselves the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wi...

Page 206: ...tudies is hampered by difficulties in measuring actual RF exposure during day to day use of wireless devices Many factors affect this measurement such as the angle at which the device is held or which model of device is used What is FDA doing to find out more about the possible health effects of wireless device RF FDA is working with the U S National Toxicology Program and with groups of investiga...

Page 207: ...above would apply to children and teenagers using wireless devices Reducing the time of wireless device use and increasing the distance between the user and the RF source will reduce RF exposure Some groups sponsored by other national governments have advised that children be discouraged from using wireless devices at all For example the government in the United Kingdom distributed leaflets contai...

Page 208: ...Medical instrumentation AAMI The final draft a joint effort by FDA medical device manufacturers and many other groups was completed in late 2000 This standard will allow manufacturers to ensure that cardiac pacemakers and defibrillators are safe from wireless device EMI FDA has tested wireless devices and helped develop a voluntary standard sponsored by the Institute of Electrical and Electronic E...

Page 209: ...our primary responsibility driving safely 6 Dial sensibly and assess the traffic if possible place calls when you are not moving or before pulling into traffic Try to plan calls when your car will be stationary If you need to make a call while moving dial only a few numbers check the road and your mirrors then continue 7 Do not engage in stressful or emotional conversations that may be distracting...

Page 210: ... RF signals from your wireless device Consult the manufacturer to discuss alternatives Pacemakers Pacemaker manufacturers recommend that a minimum distance of 15 cm 6 inches be maintained between a wireless device and a pacemaker to avoid potential interference with the pacemaker These recommendations are consistent with the independent research and recommendations of Wireless Technology Research ...

Page 211: ...ent that has been added to your vehicle Posted Facilities Switch your device off in any facility where posted notices require you to do so Statics Devices When camera is in operation Your device should not be near devices that produces static field Potentially Explosive Environments Switch your device off when in any area with a potentially explosive atmosphere and obey all signs and instructions ...

Page 212: ...es before you can make an emergency call Consult this document and your local cellular service provider When making an emergency call remember to give all the necessary information as accurately as possible Remember that your device may be the only means of communication at the scene of an accident do not cut off the call until given permission to do so Restricting Children s access to your device...

Page 213: ...e Protection Association One Battery march Park Quincy MA 02269 Attn Publication Sales Division Cautions Changes or modifications made in the radio device not expressly approved by Samsung will void the user s authority to operate the equipment Only use approved batteries antennas and chargers The use of any unauthorized accessories may be dangerous and void the device warranty if said accessories...

Page 214: ...er Save feature is activated a message displays on the screen When a signal is found your device returns to standby mode Maintaining Your device s Peak Performance For the best care of your device only authorized personnel should service your device and accessories Faulty service may void the warranty There are several simple guidelines to operating your device properly and maintaining safe satisf...

Page 215: ...When a charger is not in use disconnect it from the power source Do not leave the battery connected to a charger for more than a week since overcharging may shorten its life Extreme temperatures will affect the charging capacity of your battery it may require cooling or warming first Do not leave the battery in hot or cold places such as in a car in summer or winter conditions as you will reduce t...

Page 216: ...ircuit boards Do not drop knock or shake the device Rough handling can break internal circuit boards Do not use harsh chemicals cleaning solvents or strong detergents to clean the device Wipe it with a soft cloth slightly dampened in a mild soap and water solution Do not paint the device Paint can clog the device s moving parts and prevent proper operation Do not put the device in or on heating de...

Page 217: ... Some of the contents of this manual may differ from your device depending on the software installed or your service provider World Wide Web http www samsungmobile com ...

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Samsung SM-T837A, User Manual

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