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Samsung SM-G9500, User Manual

The Samsung SM-G9500 offers remarkable features and superior performance. To ensure you make the most of your device, a comprehensive User Manual is available for free download from manualshive.com. This manual provides step-by-step instructions, troubleshooting tips, and other valuable information to enhance your user experience.

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Basics

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1 

Insert the ejection pin into the hole on the tray to loosen the tray.

Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may 
be damaged.

2 

Pull out the tray gently from the tray slot.

When you remove the tray from the device, the mobile data connection will be 
disabled.

Summary of Contents for SM-G9500

Page 1: ...www samsung com hk User Manual English HK 02 2018 Rev 1 0 SM G9500 ...

Page 2: ...een 51 Notification panel 53 Entering text Apps and features 56 Installing or uninstalling apps 58 Bixby 86 Phone 90 Contacts 93 Messages 96 Internet 98 Email 99 Camera 117 Gallery 122 Always On Display 124 Edge screen 131 Multi window 134 Samsung Pay 137 Samsung Gear 138 Samsung Members 139 Samsung Notes 140 Calendar 141 Samsung Health 147 Voice Recorder 149 My Files 149 Clock 151 Calculator 152 ...

Page 3: ...cations 183 Display 184 Blue light filter 185 Changing the screen mode or adjusting the display colour 187 Screen resolution 188 Wallpapers and themes 188 Advanced features 190 Device maintenance 192 Apps 193 Lock screen and security 194 Face recognition 196 Iris recognition 202 Fingerprint recognition 206 Secure Folder 211 Cloud and accounts 211 Backup and restore 212 Google 212 Accessibility 212...

Page 4: ...d use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data transfers it is recommended to use theWi Fi feature D...

Page 5: ...w these instructions the device s performance and appearance may be affected If the device has been immersed in water or the microphone or speaker is wet sound may not be heard clearly during a call After wiping the device with a dry cloth dry it thoroughly before using it The touchscreen and other features may not work properly if the device is used in water Your device has been tested in a contr...

Page 6: ...se the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supported models When the device heats up during use When you use featu...

Page 7: ...ht When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the lates...

Page 8: ...rolonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifespan damaging the device or causing a fire Do not store your device in very cold or very hot temperatures Do not expose your device to direc...

Page 9: ...wer adaptor Quick start guide USB connector USBType C Use the USB connector to transfer data between mobile devices Micro USB connector Connect the Micro USB connector to charge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device Micro USB Connector Micro USB Cable ...

Page 10: ...out prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject to change depending entirely on manufacturing com...

Page 11: ... layout Front camera Iris recognition camera Speaker Edge screen Power key Touchscreen Edge screen Multipurpose jack USB Type C LED indicator Volume key Bixby key Proximity Light sensor Iris recognition LED GPS antenna ...

Page 12: ...h a device cover made with metallic material to the device If you cover the device s antenna area with your hands or other objects while using certain features such as calls or the mobile data connection Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not cover the proximity light sensor area with screen accessories such...

Page 13: ...Press and hold to launch BixbyVoice Refer to BixbyVoice for more information Volume Press to adjust the device volume Soft buttons Back button Home button Recents button Show and hide button When you turn on the device the soft buttons will appear at the bottom of the screen The soft buttons are set to the Recents button Home button and Back button by default Refer to Navigation bar soft buttons f...

Page 14: ...harger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Conn...

Page 15: ...rom the electric socket Charging with a Micro USB cable Connect the Micro USB connector to charge the battery with a Micro USB cable Do not plug a Micro USB cable into your device s multipurpose jack Doing so may damage the device The Micro USB connector is used for charging the battery and connecting to a computer Micro USB Connector Micro USB Cable ...

Page 16: ... will appear on the other device s screen Your device The other device USB Connector USBType C The other device s USB cable The app selection pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the device mainten...

Page 17: ...a data transfer always use these apps after fully charging the battery Using a power source other than the charger such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If th...

Page 18: ...uick Charge 2 0 Increasing the charging speed To increase the charging speed turn the device or its screen off when you charge the battery While charging the battery when the device is turned off the icon appears on the screen If the fast charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast cable charging switch to activat...

Page 19: ...s charging feature is not activated launch the Settings app tap Device maintenance Battery Advanced settings and then tap the Fast wireless charging switch to activate it The on off option will be added in your device s settings menu when you first place it on the charger A fan inside the charger may produce noise during fast wireless charging Charging the battery 1 Place the centre of the device ...

Page 20: ...twork signals you may lose network reception Use Samsung approved wireless chargers If you use other wireless chargers the battery may not charge properly SIM or USIM card nano SIM card Installing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single...

Page 21: ...Basics 21 5 4 2 1 3 ...

Page 22: ...the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 2 Tray 1 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged...

Page 23: ...no SIM card You cannot insert a nano SIM card and a microSD card in tray 2 at the same time Removing the SIM or USIM card 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 24: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 25: ... or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the...

Page 26: ...le on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 27: ... memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the memory card 4 Insert the tray back into the tray slot Do not remove external storage such as a memo...

Page 28: ...device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorised personnel in areas where the use of wireles...

Page 29: ...ode The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating emergency mode To deactivate emergency mode tap Disable Emergency mode Alternatively press and hold the Power key and then tap Emergency mode Initial setup When you turn on your device for the first time or after perform...

Page 30: ...to set up some device features during the initial setup 4 Read and agree to the terms and conditions and tap AGREE 5 Follow the on screen instructions to proceed the initial setup 6 Set a screen lock method to protect your device You can protect your personal information by preventing others from accessing your device To set the screen lock method later tap No thank you ...

Page 31: ...nd secure across all of your devices Refer to Samsung account for more information 8 Get your content from Samsung Cloud or a previous device Refer toTransferring data from your previous device for more information 9 Select features you want to use and complete the initial setup The Home screen will appear ...

Page 32: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 33: ...ll also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap REMOVE enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can transfer content such as images contacts and messages from your previous device via Smart Switch wirelessly or using a USB connector USBType C or from a ...

Page 34: ... Transferring data using a USB connector USBType C You can connect your previous device to your device with the USB connector USBType C and a USB cable to easily and quickly transfer data 1 Plug the USB connector USBType C into the multipurpose jack of your device 2 Connect your device and the previous device using the previous device s USB cable USB Connector USBType C Your device Previous device...

Page 35: ...n you are transferring files Doing so may cause data loss or device damage Transferring data increases the battery power consumption of your device Ensure that your device is sufficiently charged before transferring data If the battery power is low data transfer may be interrupted Transferring data wirelessly viaWi Fi Direct Transfer data from your previous device to your device wirelessly viaWi F...

Page 36: ...rt the data to your device 1 On the computer visit www samsung com hk smartswitch to download Smart Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer foll...

Page 37: ... to Samsung account for more information Checking data You can check the saved items and used memory of your Samsung Cloud Launch the Settings app and tap Cloud and accounts Samsung Cloud You can immediately check your used memory and saved items such as GALLERY SAMSUNG NOTES and SAMSUNG CLOUD DRIVE Tap each card and enter the next page You can change the settings or check the saved data You can c...

Page 38: ...and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud select your device under BACKUP AND RESTORE and then tap Back up Restoring data 1 On your new device launch the Settings app and tap Cloud and accounts Samsung Cloud 2 Select your previo...

Page 39: ...pply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recommended to use fingers when you use the touchscreen Tapping Tap...

Page 40: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 41: ...p and hold to launch Google Assistant Back Tap to return to the previous screen Displaying or hiding the navigation bar Using the Show and hide button at the left side of the navigation bar you can set the navigation bar to be hidden or pinned on the screen when you use apps or features The navigation bar is pinned by default If you want to view files or use apps in full screen double tap the Show...

Page 42: ...e button Add a button to hide or pin the navigation bar You can set whether or not to display the button for each app BACKGROUND COLOUR Change the navigation bar s background colour Hard press Home button Set the device to return to the Home screen when you hard press the Home button You can also adjust the amount of pressure needed to use the Home button when hard pressing it Unlock with Home but...

Page 43: ... accessing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps A widget Navigation bar soft buttons Edge panel handle Favourite apps Bixby Home indicator View your customised content ...

Page 44: ...on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 45: ... at the bottom of the Home screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more...

Page 46: ...p and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers Change the wallpaper settings for the Home screen and the locked screen Themes Change the device s theme Visual elements of interface such as colours icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide in...

Page 47: ...status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls GPRS network connected EDGE network connected UMTS network connect...

Page 48: ...harging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen Press the Power key and swipe in any direction When the screen is off while using the Always On Display feature hard press the Home button and swipe in any direction ...

Page 49: ... Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Face Register your face to unlock the screen Refer to Face recognition for more information Iris Register your irises to unlock the screen Refer to Iris recognition for more information Fingerprints Registe...

Page 50: ...res If capturing a screenshot by swiping is not activated launch the Settings app tap Advanced features and then tap the Palm swipe to capture switch to activate it After capturing a screenshot use the following options on the toolbar at the bottom of the screen BixbyVision Recognise content using BixbyVision and search for relevant information Scroll capture Capture content that continues across ...

Page 51: ...tification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting buttons SIM and USIM card feature pref...

Page 52: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 53: ...ter numbers Additional keyboard functions Edit the additional keyboard functions list Enter uppercase For all caps tap it twice Enter a space Changing the input language Tap the input language key to switch between the input languages Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use Changing the keyboard layout Tap Languages and types select a language and then s...

Page 54: ...ey repeatedly until the desired character appears HALF SCREEN HANDWRITING or FULL SCREEN HANDWRITING Switch to handwriting mode Open the text editing panel Enter text by voice Change the keyboard settings Add an item from the clipboard Change the keyboard for one handed operation Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text ...

Page 55: ...red text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dictionary pop up window To switch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap Sear...

Page 56: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 57: ...on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by ...

Page 58: ...analysing your usage patterns and your routine BixbyVoice You can use voice commands to request what you want with BixbyVoice BixbyVision You can easily search for relevant information about objects or locations using the BixbyVision features Reminder You can schedule notifications or things to do To use the Bixby feature your device must be connected to aWi Fi or mobile network To use the Bixby f...

Page 59: ...ile pressing and holding the Bixby key say what you want to BixbyVoice and then release your finger from the key BixbyVoice will perform what you request BixbyVoice Bixby Home Upcoming reminder BixbyVoice icon Press and hold the Bixby key Press the Bixby key The Bixby Home screen may appear differently depending on the region service provider or device s software ...

Page 60: ... key Bixby key 2 Check the Bixby intro page and tap NEXT 3 Select the language to communicate with BixbyVoice and tap CONFIRM 4 Tap SIGN IN and follow the on screen instructions to sign in to your Samsung account If you are already signed in this step will not appear 5 Tap DONE to finish registering your Samsung account 6 Read and agree to the terms and conditions and tap NEXT 7 Follow the on scre...

Page 61: ... Bixby key Alternatively swipe to the right on the Home screen Upcoming reminder Recommended content Access additional options Go to the Bixby website Change the Bixby key setting The content and order of the cards update automatically at a specified interval To manually update cards swipe downwards on the screen To close Bixby Home press the Bixby key again Alternatively swipe to the left on the ...

Page 62: ...e you must sign in to your Samsung account Using BixbyVoice When you launch BixbyVoice for the first time you can set the language to communicate with BixbyVoice and voice wake up You can also view BixbyVoice tutorials When you press and hold the Bixby key BixbyVoice will launch and start listening While pressing and holding the Bixby key say what you want to BixbyVoice and then release your finge...

Page 63: ...function launched Status Processing Status Listening Status icons The BixbyVoice icon will change according to BixbyVoice s current status as follow BixbyVoice is listening Say your request BixbyVoice is processing your request BixbyVoice is answering your request BixbyVoice is on standby To talk to BixbyVoice tap this icon and say your request when the icon changes to the listening status icon ...

Page 64: ...tter understand your request Tap and say the name of the recipient and tell BixbyVoice your message again Closing BixbyVoice To stop using BixbyVoice tap Using suggested commands BixbyVoice will suggest commands that are customised to your current situation or usage patterns To open the suggested commands list tap FULL SCREEN Say or select a command at the bottom of the screen Tomorrow s weather S...

Page 65: ... you entered tap BixbyVoice usages Launching apps or functions Launch apps or functions quickly using BixbyVoice Say your request including the app or feature name to help BixbyVoice execute your request more accurately 1 Press and hold the Bixby key say Call mom to BixbyVoice and then release your finger from the Bixby key 2 Start talking when the contact saved as mom is found in Contacts and a c...

Page 66: ...our finger from the Bixby key Brief information will appear on the BixbyVoice screen Tap the weather information for details Browsing the Internet You can quickly search for information on the Internet For example press and hold the Bixby key say Search for nearby libraries on the Internet to BixbyVoice and then release your finger from the Bixby key The Internet app will show the results Check th...

Page 67: ...w BixbyVoice supported apps and services Press and hold the Bixby key and tap FULL SCREEN Voice apps and services Samsung Apps that support BixbyVoice will appear such as Gallery Weather and Messages Tap a desired app to view the suggested commands that can be used with BixbyVoice ...

Page 68: ... to more apps Press and hold the Bixby key and tap FULL SCREEN Bixby Labs and then tap the switch to activate the feature View apps and voice commands that BixbyVoice is experimenting with at Bixby Labs If you install the apps the Bixby Labs recommends you can experience BixbyVoice in more apps ...

Page 69: ... then tap Settings Language and speaking style Languages Waking up BixbyVoice using your voice When you set voice wake up you can say Bixby at any time to start a conversation Register your voice to use voice wake up 1 On the Bixby Home screen tap Settings Voice wake up and tap the switch to activate it 2 Tap and follow the on screen instructions to complete the setup Now you say Bixby at any time...

Page 70: ... dictation mode when you press and hold the Bixby key while the Samsung keyboard is open To use this feature press and hold the Bixby key and tap FULL SCREEN and then tap the Dictation on keyboard switch to activate it Sending feedback to BixbyVoice To help BixbyVoice understand you better give feedback to BixbyVoice on what it has done for you Tap when BixbyVoice completes your request Tap when B...

Page 71: ...e due to noisy environments Press and hold the Call button on earphones or a Bluetooth headset to launch BixbyVoice and say your request to the microphone Call button Deactivating BixbyVoice You can deactivate BixbyVoice from launching even when you press and hold the Bixby key or say Hi Bixby On the Bixby Home screen tap Settings and tap the BixbyVoice switch to deactivate it ...

Page 72: ...ilar images Search for nearby places Search for wine information Read QR codes To use this feature the device must be connected to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account The available features and search results may vary depending on the region or service provider This feature may not be available or you may not get correct search results...

Page 73: ...om the BixbyVision supported apps In the Camera app tap BIXBYVISION In the Gallery app select an image and tap In the Internet app tap and hold an image and tap BixbyVision Capture a screen and select BixbyVision on the toolbar Camera Gallery Internet Screen capture toolbar ...

Page 74: ...nto the language you select 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep business cards or text within the frame in the camera s viewfinder to recognise it When text is recognised the available search icons will appear 3 Tap Save in Contacts Save the information extracted from the business card as a contact Extract Detect text and share it with others You ...

Page 75: ...ill appear 3 Tap Searching for nearby places Search for landmarks or information about nearby places For example if you want to search for cafes in your current area use the BixbyVision features The device will search for and show you nearby cafes 1 Point the camera towards the desired image or object and activate BixbyVision 2 Keep the object or place within the frame in the camera s viewfinder t...

Page 76: ... s viewfinder to recognise it When the wine label is recognised the available search icons will appear 3 Tap The information about the wine label will appear Reading QR codes Recognise a QR code and view the information saved in the QR code You can read QR codes to access a variety of information such as a website s address content details location information or business card details 1 Point the ...

Page 77: ...r use location reminders You can also create a reminder to view a webpage later while browsing the Internet To receive more accurate notifications connect to aWi Fi or mobile network To use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can start Reminder from Bixby Home 1 Press the Bixby key Alte...

Page 78: ... card The Reminder intro page will appear 3 Make sure the Add Reminder on Home screen option is ticked and tap START The reminder composition screen will appear If you add the Reminder app icon to the Home screen you can launch the Reminder app from the Home screen ...

Page 79: ... various content such as a single memo or webpage address and view it later Creating reminders via the Reminder app Launch the Reminder app enter information set the time or the location condition and then save the reminder 1 Launch the Reminder app 2 Tap Write a reminder and enter Take medicine 3 Tap Set conditions Date and time and set the time to 9 AM 4 Tap SAVE to save the reminder ...

Page 80: ... the Internet you can create reminders to view a webpage such as a news site later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage address will be saved as a reminder automatically To set the data time or location manually tap Checking reminder notifications At the preset time or location a notification pop up window will appear Tap COMPLETE or SNOOZE Viewing the reminders list ...

Page 81: ...d of as complete On the reminders list select a reminder and tap COMPLETE Or when a notification pop up window appears tap COMPLETE Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed EDIT 2 Tick items to restore and tap RESTORE Reminders will be added to the reminders list and you will be reminded at the preset times Deleting reminders To delete a ...

Page 82: ...n the morning Bixby Home will show your day s schedule and play your favourite songs In the evening you can set alarms check your daily activity and view your friends feeds Viewing Bixby cards Checking your morning alarm At night Bixby Home will show your alarm for the following morning You can check your alarm information You can also edit the alarm by tapping the card To turn off the alarm tap t...

Page 83: ...ts scheduled on the same day Check today s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top of the Bixby Home screen tap Pin to top To unpin a card tap Unpin To hide a card from the list tap Hide for now To stop displaying a card on the list tap Don t ...

Page 84: ...language to communicate with BixbyVoice and set the style of voice feedback The selected language is applied only when you talk with BixbyVoice Voice feedback Select when to receive voice feedback from BixbyVoice Feedback style Set BixbyVoice to respond in short statements or in a more conversational style Voice wake up Set BixbyVoice to wake up when it hears you say Bixby Unlock with voice passwo...

Page 85: ...s Bixby Labs View apps and voice commands that BixbyVoice is experimenting with at Bixby Labs Auto update 3rd party app plugin Set the device to automatically update plugins Bixby uses to control third party apps GENERAL Bixby key Set whether to open Bixby Home when you press the Bixby key Auto update Bixby Set the device to update Bixby software automatically when connected to a mobile network Yo...

Page 86: ...new contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Add the number to an existing contact Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call If this feature is deactivated launch the Settings app tap Advanced features and then tap the Swipe to call or ...

Page 87: ...nal call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and hold 0 until the sign appears 3 Enter the country code area code and phone number and then tap or Receiving calls Answering a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the rej...

Page 88: ...t show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call The first call will be put on hold When you end the second call the first call will be resumed Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connecte...

Page 89: ...en tap to open the keypad 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 90: ...t 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 91: ...ith online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Cloud and accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it For the Samsung account tap Sync settings and tap the Contacts switch to activate it Searching for contacts Launch the Contacts app Use one of the following search...

Page 92: ...ssage with others using the profile sharing feature The profile sharing feature may not be available depending on the region or service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the sw...

Page 93: ...ontacts Merge contacts 2 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional charges for sending messa...

Page 94: ...Select a SIM or USIM card 4 Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app and tap CONVERSATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap or ...

Page 95: ...tting the message notification You can change notification sound display options and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Acces...

Page 96: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages...

Page 97: ...de you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint or irises as the lock method along with the password tap the Fingerprints or Irises switch to activate it Refer ...

Page 98: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 99: ...take photos or record videos in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Power key twice On the locked screen drag outside the circle Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set I...

Page 100: ...tch between cameras or apply filters or other effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Front camera preview Rear camera preview Changing shooting modes On the preview screen swipe to the right to open the shooting modes list Select a shooting mode you want Rear camera preview Shooting modes ...

Page 101: ...cts You can apply an effect to your photos or videos After selecting a filter or effect tap the preview screen and take a photo or record a video To remove the applied filter or effect open the filters and effects list and tap Remove effect This feature is only available in some shooting modes Rear camera preview Filters and other effects ...

Page 102: ...rs apart on the screen to zoom in and pinch to zoom out Or drag on the zoom bar towards or To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap To use the BixbyVision fe...

Page 103: ...ocus and exposure features Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a photo This ...

Page 104: ...r away from the camera or both Slow motion Record videos at a high frame rate for viewing in slow motion You can play a specific section of each video in slow motion after recording them Hyperlapse Create your own time lapse video by recording at various frame rates The frame rate will be automatically adjusted depending on the scene being recorded and the movement of the device Food Take photos t...

Page 105: ... This is ideal for photos of scenery or photos taken at night A fast shutter speed allows less light in This is ideal for taking photos of fast moving subjects Select a colour tone To create your own colour tone tap Tone 1 or Tone 2 Change the focus mode Drag the adjustment bar towards or to manually adjust the focus To switch to auto focus mode tap MANUAL Select an appropriate white balance so im...

Page 106: ...backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Motion panorama You can take and view a panorama with motion When taking motion panoramas sound will not be recorded 1 On the panorama preview screen make sure the motion feature is activated and take a motion panorama 2 On the pre...

Page 107: ...e rear camera Pan focus Make the subject and its background stand out 6 Tap SAVE It is recommended that you position subjects within 50 cm of the device Position the subject that you want to focus on close to the device When taking photos ensure there is sufficient distance between the subject and the background The distance should be more than three times the distance between the device and the s...

Page 108: ...to two slow motion sections will be created based on the video Hyperlapse Record scenes such as passing people or cars and view them as fast motion videos The frame rate is automatically adjusted to record smoother less shaky fast motion videos while walking travelling by vehicle and more 1 On the shooting modes list tap Hyperlapse 2 Tap and select a frame rate option If you set the frame rate to ...

Page 109: ...oting modes list tap Food 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a corner of the frame 3 Tap and drag the adjustment bar to adjust the colour tone 4 Tap to take a photo ...

Page 110: ...lace a subject in the centre of the preview screen and tap 3 Move the device around the subject slowly in one direction to take more photos When the arrow becomes completely yellow or when you stop circling the subject the device will automatically stop taking photos Viewing virtual shot photos 1 On the preview screen tap the preview thumbnail 2 Tap 3 Drag your finger left or right on the screen o...

Page 111: ... on the back of the device to take a photo of yourself Alternatively show your palm to the front camera After recognising your palm a countdown timer will appear When the time is up the device will take a photo To use various shooting options for the front camera tap Shooting methods and then tap the switches to activate them Using the selfie flash When taking self portraits with the front camera ...

Page 112: ...ot to highlight or to adjust the brightness drag the adjustment bar towards the desired level Slim Face Adjust the face shape and make your face appear slimmer Large Eyes Make your eyes appear bigger Shape correction When your face is at the edges of the preview screen it will appear distorted Enable this option to correct your face shape After shape correction the background may appear slightly d...

Page 113: ... front camera tap Shooting methods and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white frame inside the viewfinder window The subjects should remain still while taking wide self portraits ...

Page 114: ...settings On the preview screen use the following quick settings The available options may vary depending on the shooting mode and which camera is being used Turn on and off the full preview screen Change the focus area Multi focuses on several areas within the frame Multiple rectangles will appear to indicate the focused areas Centre focuses on the centre within the frame Select a metering method ...

Page 115: ...d in two formats DNG and JPG Burst shot photos are only saved as JPG files Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Tracking AF Set the device to track and automatically focus on a selected subject When you select a subject on the preview screen the device will focus on the subject even if the subject...

Page 116: ...ect the length of the delay before the camera automatically takes a photo HDR rich tone Take photos with rich colours and reproduce details even in bright and dark areas COMMON Motion photo Set the device to take a video clip for a few seconds before tapping This allows you to capture a moment you might have missed To view the video tap the preview thumbnail and tap PLAY MOTION PHOTO To capture a ...

Page 117: ...Cheese Capture or Shoot to take a photo To record a video say Record video Floating Camera button Add a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zoom in or out Reset settings Reset the camera settings Contact us Ask questions or view frequently as...

Page 118: ...te the image Share the image with others Draw on the image Modify the image Add the image to favourites You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images Searching for images Launch the Gallery app and tap to view images sorted by category such as location people documents and more To search for images by entering keywords tap the search f...

Page 119: ...nd resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Using theVideo enhancer feature Enhance the image quality of your videos to enjoy brighter and m...

Page 120: ...location tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a stor...

Page 121: ... account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and vi...

Page 122: ...also check new notifications such as messages or missed calls Opening notifications when the screen is off When you receive message missed call or app notifications notification icons will appear on the screen even when it is turned off Double tap a notification icon with your finger to view its notification If the screen is locked you must unlock it to view notifications ...

Page 123: ...Controlling music playback when the screen is off You can control music playback when the screen is off without turning on the screen 1 Launch the Settings app tap Lock screen and security Clock and FaceWidgets FaceWidgets and then tap the Music Controller switch to activate it 2 To control music playback when the screen is off double tap the clock 3 Swipe to the left or right on the clock to move...

Page 124: ...the Edge panels Drag the Edge panel handle towards the centre of the screen Then swipe to the left or right to switch between the Edge panels If the Edge panel handle is not visible launch the Settings app tap Display Edge screen and then tap the Edge panels switch to activate it Edge panel handle Apps edge People edge Smart select Edge panels ...

Page 125: ...itional panels tap DOWNLOAD To rearrange panels tap Reorder and drag to another location Setting the Edge panel handle You can change the location size transparency or vibration settings of the handle Drag the Edge panel handle towards the centre of the screen Then tap Edge panel handle Apps edge Quickly launch frequently used apps 1 Drag the Edge panel handle towards the centre of the screen 2 Sw...

Page 126: ...it to another location You can also edit the Apps edge panel by tapping and then tapping EDIT under the Apps edge People edge Add favourite contacts to the People edge panel to quickly contact them and view notifications received from them 1 Drag the Edge panel handle towards the centre of the screen 2 Swipe to the left or right to open the People edge panel Adding contacts to the People edge pane...

Page 127: ... contacts tap and hold a contact icon and drag it to another location You can also edit the People edge panel by tapping and then tapping EDIT under the People edge Contacting people from the People edge panel Open the People edge panel and tap a contact The communication buttons will appear on the screen Tap the desired button to call or send a message to the contact ...

Page 128: ... to activate it 2 Select when to light up the edges of the screen 3 Tap Manage notifications and select which notifications to display Quick reply You can reject incoming calls using custom rejection messages While the device s screen is facing downwards hold your finger on the heart rate sensor on the back of the device for two seconds to reject calls To edit the default rejection message launch ...

Page 129: ...e selected area tap Extract text to recognise and extract text from the selected area 6 Select an option to use with the selected area BixbyVision Recognise content using BixbyVision and search for relevant information Draw Write or draw on the selected area Share Share the selected area with others Set as Set the selected area to be displayed when the screen is off Save Save the selected area in ...

Page 130: ...ure that the video is playing The maximum duration you can capture an area of the video for will be displayed on the screen When capturing an area from a video its sound will not be recorded 6 Tap STOP to stop capturing 7 Select an option to use with the selected area Draw Write or draw on the selected area Tap Preview to view the result before saving the file Share Share the selected area with ot...

Page 131: ...t this feature Split screen view 1 Tap to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 132: ... the app windows to access additional options Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 133: ...n view tap Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support this feature Snap window You can select an area and pin it to the top of the screen and use other apps in the lower window 1 Tap to open the list of recently used apps 2 Tap...

Page 134: ...tic secure transmission MST as well as near field communication NFC to allow payment through standard credit card readers You can view more information such as cards that support this feature at www samsung com hk samsungpay To use this feature you must sign in to your Samsung account and register your biometric data For more information refer to Samsung account Fingerprint recognition and Iris re...

Page 135: ...ur fingerprint or irises to use when making payments 5 Create a PIN to use when making payments This PIN will be used to verify various actions in Samsung Pay such as making payments and unlocking the app Registering cards You can easily register cards by capturing their images with the camera You can check the cards that support this feature from the Samsung Pay website www samsung com hk samsung...

Page 136: ...tures 136 Making payments 1 Tap and hold a card image at the bottom of the screen and drag it upwards Alternatively launch the Samsung Pay app 2 On the cards list swipe to the left or right and select a card to use ...

Page 137: ...the card you used Follow the on screen instructions to complete payment cancellation Changing the Samsung Pay settings On the Samsung Pay screen tap Settings Select the screen where the card image will appear to activate Samsung Pay on the Home screen or locked screen or when the screen is turned off Samsung Gear Samsung Gear is an app that allows you to manage your Gear wearable device When you c...

Page 138: ...ts You can also share information with others in the Galaxy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback To submit your feedback or post your comments you must sign in to your Samsung account Refer to Samsung account for more information ...

Page 139: ...a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert an image or a voice recording 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ...

Page 140: ...ble tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 141: ...counts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting Samsung Health When running this a...

Page 142: ...ompare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from Samsung Health To add items to the Samsung Health screen tap Manage items and then select items under each tab GOALS Set your daily fitness goals and view your progress PROGRAMS Use customi...

Page 143: ...R Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay while the steps tracker monitors your steps and then displays your step count You may also experience a brief delay before the pop up window indicates that your goal has been reached If you use the s...

Page 144: ...r or in cold weather keep yourself warm when measuring your heart rate Smoking or consuming alcohol before taking measurements may cause your heart rate to be different from your normal heart rate Do not talk yawn or breathe deeply while taking heart rate measurements Doing so may cause your heart rate to be recorded inaccurately Heart rate measurements may vary depending on the measurement method...

Page 145: ...atures 145 2 Place your finger on the heart rate sensor on the back of the device 3 After a moment your current heart rate will be displayed on the screen Remove your finger from the sensor Your current heart rate ...

Page 146: ...such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as well as with any of your other conn...

Page 147: ...tinguish between sound sources Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 148: ...outh and speak loudly and clearly in a quiet place If the voice memo system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language Playing selected voice recordings When you review interview recordings you can mute or unmute certain sound sources in the recording 1 Open ...

Page 149: ...cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the a...

Page 150: ...y from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks to delete and then tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET ...

Page 151: ...x calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY To use the unit conversion tool tap You can convert various values such...

Page 152: ...ist of favourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Open the Samsung folder an...

Page 153: ...nd Change the performance mode Using Game Launcher 1 Launch the Settings app tap Advanced features Games and then tap the Game Launcher switch to activate it Game Launcher will be added to the Home screen or the Apps screen When you deactivate the feature Game Launcher will be removed from the Home screen and the Apps screen 2 Launch the Game Launcher app 3 Tap a game from the games list Games dow...

Page 154: ... it will increase the battery power consumption Battery power efficiency may vary by game Using GameTools You can use various options on the GameTools panel while playing a game To open the GameTools panel tap on the navigation bar If the navigation bar is hidden drag upwards from the bottom of the screen to show it Record your game session Lock the auto brightness adjustment feature Capture scree...

Page 155: ...earable devices and connect with them Registering and controlling home appliances TVs and IoT products Register smart refrigerators washers robot vacuums TVs AVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartphone s screen You can group devices by location and set multiple devices to operate automatically at preset times For example you ...

Page 156: ...on methods may vary depending on the type of connected devices or the shared content 1 Open the Samsung folder and launch the Samsung Connect app 2 Follow the pop up window s instructions to turn on theWi Fi and Bluetooth auto on feature When you launch the Samsung Connect app theWi Fi and Bluetooth features will be automatically activated 3 On the dashboard tap Add device The device will automati...

Page 157: ...ions to register devices Viewing and controlling registered devices You can view and control your registered devices For example you can check whether your TV is on or what is in your fridge 1 Open the Samsung folder and launch the Samsung Connect app 2 Tap Devices The list of registered devices will appear 3 View the status of devices on the list To control the devices select a device The device ...

Page 158: ...utton or with a voice command Select a location tap Add scene and set scene options You can set the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation to turn on the audio automatically every day at 7 00 AM 1 Open the Samsung folder and launch the Samsung ...

Page 159: ...eature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Samsung storage server and share them with others via aWeb link or a code To use this feature your phone number must be verified Share to device Share content with nearby devices viaWi Fi Direct or Blu...

Page 160: ...r smartphone s features on a large screen conveniently by connecting an external display keyboard and mouse For more information about using the DeX Station refer to the DeX Station s user manual All accessories including the DeX Station are sold separately Besides DeX Station new accessories which support Samsung DeX may be added Refer to the Samsung DeX website www samsungdex com for more inform...

Page 161: ... LAN port HDMI port Charger port USB Type C Connecting devices 1 Connect the charger to the DeX Station s charger port USBType C 2 Connect one end of the HDMI cable to the DeX Station s HDMI port and plug the other end of the cable into aTV or monitor s HDMI port ...

Page 162: ... the cover as a smartphone support You can now see the smartphone connector Be careful not to hurt your fingers when changing the angle of the smartphone support 5 Connect your smartphone s multipurpose jack to the smartphone connector on the DeX Station Samsung DeX will launch on the smartphone You may not use the DeX Station if you have attached a certain type of case such as a flip cover or a h...

Page 163: ...DeX Your smartphone s screen will turn off and appear on the connectedTV or monitor in desktop mode SWITCHTO SCREEN MIRRORING The same screen as your smartphone will appear on the connectedTV or monitor Samsung DeX mode Screen mirroring mode The screen mode you first select will be applied for subsequent connections Refer to Changing screen mode for more information ...

Page 164: ... a keyboard and mouse to the DeX Station s USB ports When you connect a keyboard the virtual keyboard will not appear when you select the text input field You can also use a wireless keyboard mouse or Bluetooth keyboard mouse Refer to the respective device s manual for more information ...

Page 165: ...ormation When starting or ending Samsung DeX running apps may be closed Some apps or features may not be available when using Samsung DeX Favourite apps Add frequently used apps to the Home screen and launch them quickly Apps button View and run your smartphone s apps To install apps that are optimised for Samsung DeX tap Apps for Samsung DeX Taskbar View the apps that are currently running Status...

Page 166: ...mode you first select will be applied for subsequent connections Ending the connection To disconnect your smartphone from the connected monitor remove your smartphone from the DeX Station Connecting to an external display You can connect your smartphone to an external display such as aTV or monitor and view presentations or movies on the connected display Connect your smartphone to an external dis...

Page 167: ...eatures 167 2 Connect an HDMI cable to the HDMI adaptor USBType C to HDMI and to aTV or monitor s HDMI port Your smartphone s screen will appear on the connected screen HDMI cable HDMI adaptor USB Type C to HDMI ...

Page 168: ...n or service provider Drive Store your content on the cloud access it from anywhere and share it with others Play Movies TV Purchase or rent videos such as movies andTV programmes from Play Store Duo Make a simple video call Photos Search for manage and edit all your photos and videos from various sources in one place YouTube Watch or create videos and share them with others Maps Find your locatio...

Page 169: ...or your device Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later ...

Page 170: ...led devices Refer to Bluetooth for more information Phone visibility Allow other devices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to device option Data usage Keep track of your data usage amount and customise the settings for the limitation Set the devic...

Page 171: ...nformation Location Change settings for location information permissions More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Sett...

Page 172: ...onnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected ...

Page 173: ...ample pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to p...

Page 174: ...ice Dual audio You can connect up to two Bluetooth audio devices to your smartphone Connect two Bluetooth headsets or speakers to use them at the same time To use this feature the Bluetooth audio devices you want to connect must support the Media audio feature 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Tap Dual au...

Page 175: ...ntain information about products You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On ...

Page 176: ...ke payments you must register for the mobile payment service To register or get more information about the service contact your service provider 1 On the Settings screen tap Connections and tap the NFC and payment switch to activate it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and p...

Page 177: ...nections NFC and payment and tap the switch to activate it 2 Tap the Android Beam switch to activate it 3 Select an item and touch the other device s NFC antenna to your device s NFC antenna 4 When Touch to beam appears on the screen tap your device s screen to send the item If both devices try to send data simultaneously the file transfer may fail ...

Page 178: ...e USB tethering to share the device s mobile data connection with a computer via USB When connected to a computer the device is used as a wireless modem for the computer Using the mobile hotspot Use your device as a mobile hotspot to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to ...

Page 179: ...ding depending on the region or service provider More connection settings Customise settings to control other features On the Settings screen tap Connections More connection settings Nearby device scanning Set the device to scan for nearby devices to connect to Printing Configure settings for printer plug ins installed on the device You can search for available printers or add one manually to prin...

Page 180: ...ections More connection settings Printing Add service 2 Search for a printer plug in in Play Store 3 Select a printer plug in and install it 4 Select the printer plug in and tap the switch to activate it The device searches for printers that are connected to the sameWi Fi network as your device 5 Select a printer to add To add printers manually tap Add printer Printing content While viewing conten...

Page 181: ...t monitor Ending the MirrorLink connection Unplug the USB cable from your device and the vehicle Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously A strongerWi Fi signal will provide a faster download speed On the Settings screen tap Connections More connection settings Download booster You may incur additional charges when downl...

Page 182: ...or allowed exceptions Touch sounds Set the device to sound when you select an app or option on the touchscreen Screen lock sounds Set the device to sound when you lock or unlock the touchscreen Charging sound Set the device to sound when it is connected to a charger Vibration feedback Set the device to vibrate when you tap the buttons on the navigation bar and for other actions such as tapping and...

Page 183: ...e filter settings Refer to Blue light filter for more information Font and screen zoom Change the screen zoom setting or font size and style Screen mode Change the screen mode to adjust the display s colour and contrast Refer to Changing the screen mode or adjusting the display colour for more information Screen resolution Change the screen resolution Refer to Screen resolution for more informatio...

Page 184: ...put when it is in a dark place such as a pocket or bag Screensaver Set the device to launch a screensaver when the device is charging Blue light filter Reduce eye strain by limiting the amount of blue light emitted by the screen While you are watching HDR videos from HDR exclusive video services the blue light filter will not be applied 1 On the Settings screen tap Display Blue light filter and th...

Page 185: ...ur screen AMOLED cinema This is suitable for watching videos AMOLED photo This is suitable for viewing images Basic This is set as default and is suitable for general use You can adjust the display colour only in Adaptive display mode Adaptive display mode may not be compatible with third party apps You cannot change the screen mode while applying the blue light filter Optimising the full screen c...

Page 186: ...djusted Optimising the colours at the edges of the screen Adjust the colours at the edges of the screen to your preference When you drag the colour adjustment bar towards Cool the blue colour tone will increase at the edges of the screen When you drag the colour adjustment bar towards Warm the red colour tone will increase Use this feature only if you need to make further adjustments after perform...

Page 187: ... may not work It may take some time to apply your adjustment and the device may restart up to 2 times Screen resolution Change the screen resolution It is set to FHD by default Higher resolutions make the display more vivid however they will consume more battery power 1 On the Settings screen tap Display Screen resolution 2 Drag the adjustment bar to adjust the screen resolution and then tap APPLY...

Page 188: ...t it Games Activate the Game Launcher Refer to Game Launcher for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Finger sensor gestures Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor This feature is not available when the sensor is detecting...

Page 189: ...asy mute Set the device to mute incoming calls or alarms by using palm motions or facing the device s screen downwards Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number Dual Messenger Install the second app and use two separate accounts for the same messenger app Send SOS messages Set the device to send...

Page 190: ...ur finger Battery Performance mode Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for cr...

Page 191: ...ry You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options You can set the device to charge the battery more quickly Tap Advanced settings and tap the Fast cable charging switch to activate it Performance mod...

Page 192: ...che tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by reducing the amount of memory you are using tick apps from the apps list and tap CLEAN NOW Device security Check the device s security status Th...

Page 193: ...ure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Always On Display Set the device to display an image or information while the screen is turned off Refer to Always On Display for more information Clock and FaceWidgets Change the settings of the items displayed on the screen when it is off or locked Notifications Set whether or not to show noti...

Page 194: ... the device will not be able to read your encrypted files Disable this setting before resetting the device Other security settings Configure additional security settings Face recognition You can set the device to unlock the screen by recognising your face Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password Co...

Page 195: ...rds you and look at the screen 5 Position your face inside the circle on the screen The camera will scan your face When a face lock screen appears tap TURN ON to use your face to unlock the screen If unlocking the screen with your face is not working properly tap Remove face data to remove your registered face and register your face again Unlocking the screen with face recognition You can unlock t...

Page 196: ...rises you can set the device to use your irises for the following features Web sign in Samsung account verification Samsung Pay Screen lock Secure Folder This feature may not be available depending on the region or service provider If you use your iris as a screen lock method your irises cannot be used to unlock the screen for the first time after turning on the device To use the device you must u...

Page 197: ...tor before using iris recognition The iris scanner is not intended for use as a medical device biometric data collected and stored locally by the iris scanner is not intended for any diagnostic therapeutic or preventative medical purposes Alternative security options are available on your device Please follow all the instructions for the use of this feature For better iris recognition The phone ma...

Page 198: ...reen tap Lock screen and security Iris Scanner 2 Unlock the screen using the preset screen lock method If you have not set a screen lock method create one 3 Read the on screen instructions and tap CONTINUE To register only one iris of your eyes tap Register just 1 iris 4 Hold the device with the screen facing towards you and look at the screen 25 35 cm ...

Page 199: ...e screen When you swipe in any direction on the locked screen the iris recognition screen will appear Look at the screen to scan your irises Deleting irises You can delete the registered irises 1 On the Settings screen tap Lock screen and security Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap Remove iris data Once the registered irises are deleted all the related featu...

Page 200: ...utton 6 Tick Sign in using biometrics next time and tap REMEMBER You can use your irises to verify your account and password to sign in to the website Verifying the Samsung account password Use your irises to verify your Samsung account password You can use your irises instead of entering your password for example when you purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen ...

Page 201: ...y Iris Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Iris unlock switch to activate it 4 On the locked screen swipe in any direction and position your eyes inside the circles on the screen to scan your irises 25 35 cm To unlock the screen using iris recognition without swiping on the locked screen tap Iris unlock when screen turns on switch to activate it ...

Page 202: ...low However in rare cases where separate fingerprints are very similar the sensor may recognise them as identical If you use your fingerprint as a screen lock method your fingerprint cannot be used to unlock the screen for the first time after turning on the device To use the device you must unlock the screen using the pattern PIN or password you set when registering the fingerprint Be careful not...

Page 203: ... not recognise fingerprints that are affected by wrinkles or scars The device may not recognise fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire fingerprint recognition sensor with your finger To improve recognition performance register fingerprints of the hand used most often to perform ...

Page 204: ... registered When you are finished registering your fingerprints tap DONE When a fingerprint lock pop up window appears tap TURN ON to use your fingerprint to unlock the screen Deleting fingerprints You can delete registered fingerprints 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to...

Page 205: ...on 6 Tick Sign in using biometrics next time and tap REMEMBER You can use your fingerprint to verify your account and password to sign in to the website Verifying the Samsung account password Use fingerprints to verify your Samsung account password You can use a fingerprint instead of entering your password for example when you purchase content from Galaxy Apps 1 On the Settings screen tap Lock sc...

Page 206: ...erprint Secure Folder Secure Folder protects your private content and apps such as photos and notes from being accessed by others You can keep your private content and apps secure even when the device is unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to c...

Page 207: ...plete the setup To change the name or icon of Secure Folder tap Secure Folder Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If you forget your Secure Folder unlock code you can reset it using your Samsung account Tap the reset button at the bottom of the locked screen and enter your Samsung account password Setting auto lock for Secure F...

Page 208: ... items will be deleted from the original folder and moved to Secure Folder To copy items tap COPY The method for moving content may vary depending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image from Secure Folder to the default storage 1 Launch the Secure F...

Page 209: ... Google accounts or other accounts to sync with the apps in Secure Folder 1 Launch the Secure Folder app and tap Settings Accounts Add account 2 Select an account service 3 Follow the on screen instructions to complete the account setup Hiding Secure Folder You can hide the Secure Folder shortcut from the Apps screen Launch the Secure Folder app tap Settings and then tap the Show Secure Folder swi...

Page 210: ...h the Secure Folder app and tap Settings Backup and restore 2 Tap Restore 3 Select a device and the data types you want to restore and tap RESTORE NOW Backed up data will be restored to your device Uninstalling Secure Folder You can uninstall Secure Folder including the content and apps in it Launch the Secure Folder app and tap Settings More settings Uninstall To back up content before uninstalli...

Page 211: ...ur device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Backup and restore for more information Smart Switch Launch Smart Switch and transfer data from your previous device Refer to Smart Switch for more information Backup and restore Keep your personal information app data and settings safe on ...

Page 212: ...oogle Accessibility Configure various settings to improve accessibility to the device Refer to Accessibility for more information On the Settings screen tap Accessibility General management Customise your device s system settings or reset the device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types S...

Page 213: ...imisation Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a language to add 3 To set the selected language as the default language tap SET AS DEFAULT To keep the current language setting tap KEEP CURRENT The selected lan...

Page 214: ...tically Set the device to download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install downloaded updates at a specified time Last update information View information about the last software update Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For sec...

Page 215: ...ion such as the SIM card status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information ...

Page 216: ...voice feedback When you tap the selected feature once the device will read the text on the screen aloud Tapping the feature twice will activate the feature Launch the Settings app tap Accessibility Vision Voice Assistant and then tap the switch to activate it To deactivateVoice Assistant tap the switch and tap anywhere on the screen twice quickly When you activateVoice Assistant for the first time...

Page 217: ... to the right then left in one motion Scroll down the screen Swiping upwards then downwards in one motion Move to the first item on the screen Swiping downwards then upwards in one motion Move to the last item on the screen Two finger gestures Tapping twice Start pause or resume playback Tapping three times Check the current time remaining battery power and more To change items that are read aloud...

Page 218: ...list of recent apps Using the contextual menu While you are usingVoice Assistant swipe to the left or right with three fingers The contextual menu will appear and the device will read the options aloud Swipe to the left or right with three fingers to scroll through the options When you hear the option you want swipe upwards or downwards to use the option or adjust the settings for the option For e...

Page 219: ... read aloud the text displayed on the screen when you shake the device You can select from various shaking speeds Read out caller ID Set the device to read the caller s name aloud when you have an incoming call Phonetic alphabet Set the device to say a word that starts with the letter you tap and hold on the keyboard Usage hints Set the device to read usage hints aloud when you select an item by s...

Page 220: ...re by pressing the Power key twice Entering text using the keyboard To display the keyboard tap the text input field and then tap anywhere on the screen twice quickly To activate the rapid key input feature launch the Settings app tap Accessibility Vision and then tap the Rapid key input switch to activate it When you touch the keyboard with your finger the device reads aloud the character keys un...

Page 221: ...ur device over the voice label The information in the voice recording will be written to the voice label Changing the screen zoom and font Change the screen zoom setting or font size and style Launch the Settings app and tap Accessibility Vision Font and screen zoom Using the high contrast font Adjust the colour and outline of fonts to increase the contrast between the text and the background Laun...

Page 222: ... times To return to the normal view tap the screen three times again Tap button to magnify Zoom in by tapping on the navigation bar and then tapping where you want to magnify the screen To return to the normal view tap To explore the screen drag two or more fingers across the magnified screen To adjust zoom ratio pinch two or more fingers on the magnified screen or spread them apart You can also t...

Page 223: ...then tap the switch to activate it Select an option To adjust the intensity of colour drag the adjustment bar under INTENSITY If you select Personalised colour you can personalise the colour of the screen Follow the on screen instructions to complete the colour adjustment procedure Hearing Sound detectors Set the device to vibrate when it detects your doorbell or a baby crying While this feature i...

Page 224: ...otification Set the device to blink the flash or the screen when an alarm sounds or when you have notifications such as incoming calls or new messages Launch the Settings app tap Accessibility Hearing Flash notification and then tap the switches next to the options you want to activate Turning off all sounds Set the device to mute all device sounds such as media sounds and the caller s voice durin...

Page 225: ...app tap Accessibility Hearing and then tap the Mono audio switch to activate it Dexterity and interaction Universal switch You can control the touchscreen by connecting an external switch by tapping the screen or by using head movements and face gestures Launch the Settings app tap Accessibility Dexterity and interaction Universal switch and then tap the switch to activate it If the universal swit...

Page 226: ...menus from any screen When you tap the assistive shortcut icon the icon expands slightly and the assistive menus appear on the icon Tap the left or right arrow to move to other panels or swipe to the left or right to select other menus Using the cursor On the assistive menu tap Cursor You can control the screen using small finger movements on the touch area Drag your finger on the touch area to mo...

Page 227: ... then tap the Easy screen turn on switch to activate it Touch and hold delay Set the recognition time for tapping and holding the screen Launch the Settings app tap Accessibility Dexterity and interaction Touch and hold delay and then select an option Click after pointer stops Set the device to select an item automatically when you place the mouse pointer over the item Launch the Settings app tap ...

Page 228: ...ting text to speech features Change the settings for text to speech features used whenVoice Assistant is activated such as languages speed and more Launch the Settings app tap Accessibility Text to speech and then use the following functions Preferred engine Select an engine for the text to speech feature Language Change the spoken language of the text to speech feature Speech rate Adjust the spee...

Page 229: ...trol Notification reminder Set the device to alert you to notifications that you have not checked at the interval Launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it To set the device to vibrate when you have unchecked notifications tap the Vibrate switch to activate it To set an interval between alerts tap Reminder interval To set apps to alert y...

Page 230: ...to My Files Importing an accessibility settings file Import an accessibility settings file and update the current settings Launch the Settings app and tap Accessibility Accessibility settings backup Import export Import from My Files Select a file to import and tap DONE The accessibility settings will be updated according to the imported file Sharing accessibility settings files Share accessibilit...

Page 231: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 232: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 233: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 234: ...shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the...

Page 235: ...ces may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless ...

Page 236: ...time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Without using the Apps button you can open the Apps screen by swiping upwards or downwards on the Home scr...

Page 237: ...cation panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later The device does not recognise my irises from the locked screen Ensure that nothing obstructing the iris recognition c...

Page 238: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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