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Appendix
157
Calls are not connected
•
Ensure that you have accessed the right cellular network.
•
Ensure that you have not set call barring for the phone number you are dialling.
•
Ensure that you have not set call barring for the incoming phone number.
Others cannot hear you speaking on a call
•
Ensure that you are not covering the built-in microphone.
•
Ensure that the microphone is close to your mouth.
•
If using an earphone, ensure that it is properly connected.
Sound echoes during a call
Adjust the volume by pressing the Volume key or move to another area.
A cellular network or the Internet is often disconnected or audio
quality is poor
•
Ensure that you are not blocking the device’s internal antenna.
•
When you are in areas with weak signals or poor reception, you may lose reception. You
may have connectivity problems due to issues with the service provider’s base station.
Move to another area and try again.
•
When using the device while moving, wireless network services may be disabled due to
issues with the service provider’s network.
The battery icon is empty
Your battery is low. Charge the battery.
Summary of Contents for SM-G611F/DS
Page 1: ...www samsung com User Manual English 01 2018 Rev 1 0 SM G611F SM G611F DS...
Page 15: ...Basics 15 Single SIM models 4 1 2 3 5...
Page 16: ...Basics 16 Dual SIM models SIM card tray 1 4 1 2 3 5...
Page 17: ...Basics 17 SIM card tray 2 4 1 2 3 5...