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Samsung SM-G611F/DS, User Manual

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Samsung SM-G611F/DS User Manual Download Page 1

www.samsung.com

User Manual

English. 01/2018. Rev.1.0

SM-G611F
SM-G611F/DS

Summary of Contents for SM-G611F/DS

Page 1: ...www samsung com User Manual English 01 2018 Rev 1 0 SM G611F SM G611F DS...

Page 2: ...previous device 33 Understanding the screen 42 Notification panel 44 Entering text Apps and features 47 Installing or uninstalling apps 49 Bixby 58 Phone 63 Contacts 67 Messages 70 Internet 72 Email 7...

Page 3: ...settings 128 Sounds and vibration 129 Notifications 130 Display 131 Screensaver 131 Wallpapers and themes 132 Advanced features 133 Device maintenance 137 Apps 137 Lock screen and security 139 Finger...

Page 4: ...registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other...

Page 5: ...munications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Status Depending on the region you...

Page 6: ...e the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnet...

Page 7: ...t When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose...

Page 8: ...olonged period a power off message will appear Turn off the device and wait until it cools down Precautions for operating environment Your device may heat up due to the environment in the following co...

Page 9: ...s and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase U...

Page 10: ...y Fingerprint recognition sensor Front camera Speaker LED indicator Proximity Light sensor Volume key Touchscreen Earphone jack GPS antenna Speaker Main antenna Microphone Single SIM models Memory car...

Page 11: ...over the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touch...

Page 12: ...arger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power s...

Page 13: ...ttery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is...

Page 14: ...ing the SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider For dual SIM models you can insert two SIM or USIM cards so you can have two phone numbers or ser...

Page 15: ...Basics 15 Single SIM models 4 1 2 3 5...

Page 16: ...Basics 16 Dual SIM models SIM card tray 1 4 1 2 3 5...

Page 17: ...Basics 17 SIM card tray 2 4 1 2 3 5...

Page 18: ...ay 1 and the secondary SIM or USIM card on the tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of...

Page 19: ...he Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM...

Page 20: ...or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a differ...

Page 21: ...Basics 21 Single SIM models 1 2 3 5 4...

Page 22: ...the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the...

Page 23: ...y 5 Insert the tray back into the tray slot If you insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tra...

Page 24: ...ot responsible for losses including loss of data resulting from the misuse of external storage devices Formatting the memory card A memory card formatted on a computer may not be compatible with the d...

Page 25: ...me Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Emergency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functi...

Page 26: ...r device The initial setup procedures may vary depending on the device s software and your region 1 Turn on the device 2 Select your preferred device language and select START Select a language 3 Sele...

Page 27: ...venting others from accessing your device To set the screen lock method later tap No thank you 7 Follow the on screen instructions to proceed the initial setup 8 Sign in to your Samsung account You ca...

Page 28: ...ices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Regi...

Page 29: ...ontacts or events will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap OK enter your Samsung account password and then tap REMO...

Page 30: ...ur device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Apps or Play Store 2 On your device launch the Smart Switch app 3 P...

Page 31: ...hen skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconne...

Page 32: ...r data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings and then back up your data The data backup method may vary depending on your m...

Page 33: ...ply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use th...

Page 34: ...p and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart o...

Page 35: ...tures It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service pro...

Page 36: ...s on the Apps screen Alternatively tap the Home key or the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home...

Page 37: ...uts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then...

Page 38: ...me screen panels Adding panels Swipe to the left and then tap Moving panels Tap and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers and themes Chang...

Page 39: ...r at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of t...

Page 40: ...ed Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified...

Page 41: ...screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Fingerprints Register your fingerprints to unlock the scree...

Page 42: ...drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the noti...

Page 43: ...n features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange bu...

Page 44: ...tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more lan...

Page 45: ...d Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to selec...

Page 46: ...ed text 2 Tap More Dictionary on the options list If a dictionary is not preinstalled on the device tap Move to Manage dictionaries next to a dictionary to download it 3 View the definition in the dic...

Page 47: ...ownload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and...

Page 48: ...may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to...

Page 49: ...nd sign in to your Samsung account Available Bixby services may differ depending on the region or service provider Starting Bixby When you launch Bixby for the first time the Bixby intro page will app...

Page 50: ...ides by analysing your usage patterns and your routine Opening Bixby Home 1 Swipe to the right on the Home screen The Bixby Home screen will appear 2 Swipe upwards or downwards to view recommended con...

Page 51: ...e Bixby cards For example on the way to the office in the morning you can view your day s schedule and play your favourite music on the Bixby Home screen In the evening you can view alarms check your...

Page 52: ...s weather for your current area in real time and view your location information Preview the photos and videos you have taken today View updated news Editing Bixby cards list To pin a card to the top...

Page 53: ...t to aWi Fi or mobile network To fully use this feature you must register and sign in to your Samsung account To use location reminders the GPS feature must be activated Starting Reminder You can star...

Page 54: ...nder with a specified time or location setting You can also save various content such as a single memo or webpage address and view it later Creating reminders via the Reminder app For example create a...

Page 55: ...Creating reminders while browsing the Internet While browsing the Internet you can create reminders to view the content later 1 While browsing the Internet tap Share 2 Tap Reminder The webpage addres...

Page 56: ...select a reminder Setting reminder details Add or edit reminder details such as frequency date and time or location 1 Select a reminder to edit and tap EDIT Alternatively swipe right on a reminder and...

Page 57: ...lete To delete multiple reminders tap and hold a reminder tick reminders to delete and then tap DELETE Customising Bixby settings On the Bixby Home screen tap Settings Samsung account View your Samsun...

Page 58: ...er a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call Add the numb...

Page 59: ...add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example i...

Page 60: ...and then tap Missed calls If a call is missed the icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to vie...

Page 61: ...e When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During...

Page 62: ...n the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1...

Page 63: ...1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a busine...

Page 64: ...s your Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching f...

Page 65: ...service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT...

Page 66: ...Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts...

Page 67: ...ending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Add recipients from the contacts lis...

Page 68: ...he messages list select a contact 3 View your conversation To reply to the message enter a message and tap For dual SIM models tap or Blocking unwanted messages Block messages from specific numbers ad...

Page 69: ...t the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and...

Page 70: ...ress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the...

Page 71: ...In secret mode you cannot use some features such as screen capture In secret mode the device will change the colour of the toolbars Changing security settings You can change your password or the lock...

Page 72: ...left or right If you cannot find the quick menu button tap Extensions Quick menu and then tap the switch to make the button appear If you cannot find a certain quick menu tap the quick menu button and...

Page 73: ...to read it If email syncing is disabled new emails cannot be retrieved To enable email syncing tap your account name and then tap the Sync account switch to activate it Camera Introduction Take photo...

Page 74: ...mera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the ca...

Page 75: ...e brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while r...

Page 76: ...e setting will be locked The setting remains locked even after you take a photo This feature is available only in Auto and Pro modes Sharing your photos more easily Take a photo and upload it instantl...

Page 77: ...hoto The number of photos you have taken will be displayed on the SNS shortcut icon 4 Tap the SNS shortcut icon to upload your photo Taking and sharing a photo 1 On the preview screen tap 2 Tap to tak...

Page 78: ...ith your movements You can also record a lovely and funny sticker that keeps moving in a video 1 On the preview screen tap STICKERS 2 Tap and select a sticker 3 Tap to take a photo Applying stickers r...

Page 79: ...various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo or tap to record a video Availa...

Page 80: ...If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a p...

Page 81: ...nd select an option Without effect With effect This feature may not be available depending on the region or service provider Night mode Take a photo in low light conditions without using the flash On...

Page 82: ...sing your palm a countdown timer will appear When the time is up the device will take a photo To set the camera to take a photo by tapping the screen tap Shooting methods and then tap the Tap screen s...

Page 83: ...transparent The subject has a similar colour or pattern to the background The subject or background is plain Wide selfie mode Take a wide self portrait and include as many people in the photo as possi...

Page 84: ...ons Customising camera settings Options for current shooting mode On the preview screen use the following options The available options may vary depending on the shooting mode which camera is being us...

Page 85: ...lly takes a photo FRONT CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resoluti...

Page 86: ...d a camera button that you can place anywhere on the screen This feature is available only in Auto and Selfie modes Volume key function Set the device to use theVolume key to control the shutter or zo...

Page 87: ...ss additional options Apply a filter or effect Add a sticker Delete the image Share the image with others Draw on the image Modify the image Add the image to favourites You can create a GIF animation...

Page 88: ...on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video...

Page 89: ...ocation tags sort the images and videos and then create stories To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes...

Page 90: ...e shared and more images and videos can be added to the story by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile...

Page 91: ...for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Dele...

Page 92: ...dow Introduction Multi window lets you run two apps at the same time in the split screen view You can also run multiple apps at the same time in the pop up view Some apps may not support this feature...

Page 93: ...ly used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to laun...

Page 94: ...tch the selected window to a pop up view Close the app Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows...

Page 95: ...window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or ima...

Page 96: ...g pop up windows To move a pop up window tap the window s toolbar and drag it to a new location Samsung Pay mini Register frequently used mobile wallets and UPI Unified Payments Interface bank account...

Page 97: ...laxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary...

Page 98: ...a note Tap Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text u...

Page 99: ...le tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter...

Page 100: ...age calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list Samsung Health Introduction Samsung Health helps you manage your wellness...

Page 101: ...manage trackers View health tips Compare your step count records with other Samsung Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitn...

Page 102: ...Steps The device counts the number of steps you take and measures the distance travelled On the Samsung Health screen tap the steps tracker Target Current step total You may experience a brief delay...

Page 103: ...ormation may be stored until the completion of such purposes You can delete personal data stored by Samsung Health by using the Reset data option in the Settings menu To delete any data you have share...

Page 104: ...os 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmar...

Page 105: ...r files or folders tap Clock Introduction Set alarms check the current time in many cities around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting al...

Page 106: ...tap DELETE WORLD CLOCK Launch the Clock app and tap WORLD CLOCK Creating clocks Tap enter a city name or select a city from the globe and then tap ADD Deleting clocks Tap and hold a clock tick clocks...

Page 107: ...calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the c...

Page 108: ...from the stations list View the list of favourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radi...

Page 109: ...SB Backup app This app may not be available depending on the region or service provider Connect the device to an external USB storage device via a USB On The Go OTG cable To set the device to automati...

Page 110: ...ctivate it 3 Select an app lock type and set your app unlock code Now you can lock apps or hide them from the Home screen and Apps screen To change the app lock type or unlock or unhide apps tap SETTI...

Page 111: ...separate accounts for the same messenger app 1 Launch the Settings app and tap Advanced features Dual Messenger Supported apps will appear 2 Tap the switch of an app to install the second app The sec...

Page 112: ...appliances TVs and IoT products Register smart refrigerators washers robot vacuums TVs AVs and Internet ofThings IoT products on your smartphone and view their status or control them from your smartph...

Page 113: ...nearby devices Connecting to nearby devices Connect to nearby devices such as Bluetooth headsets easily and quickly Connection methods may vary depending on the type of connected devices or the share...

Page 114: ...s View the status of your smart appliances TVs and IoT products from your smartphone s screen You can group devices by location and add automations to control the devices easily and conveniently Regis...

Page 115: ...The device controller supplied with the selected device will be downloaded and then you can control the device Adding devices and scenes by locations Add devices by locations view the list of devices...

Page 116: ...the scene name icon and devices Adding automations You can also set an automation to perform actions automatically depending on the preset time or the status of devices For example add an automation...

Page 117: ...ature is not activated launch the Settings app tap Advanced features and then tap the Direct share switch to activate it Using additional features Link Sharing Share large files Upload files to the Sa...

Page 118: ...information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places aroun...

Page 119: ...ch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your de...

Page 120: ...vices to find your device to share content with you When this feature is activated your device will be visible to other devices when they search for available devices using theirTransfer files to devi...

Page 121: ...eatures Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the b...

Page 122: ...nnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch th...

Page 123: ...mple pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Blu...

Page 124: ...select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not i...

Page 125: ...device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot...

Page 126: ...dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections S...

Page 127: ...tings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Add...

Page 128: ...dia volume level when you press theVolume key Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone single SIM models Change the call ringtone Rin...

Page 129: ...s speaker while listening to playback from the Music app through the vehicle s Bluetooth speaker Notifications Change the notification settings for each app On the Settings screen tap Notifications To...

Page 130: ...y mode to display larger icons and apply a simpler layout to the Home screen Icon frames Set whether to display shaded backgrounds to make icons stand out LED indicator Set the device to turn on the L...

Page 131: ...mages will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back key To preview the selected option tap Preview When you tap the screen wh...

Page 132: ...be hidden One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Quic...

Page 133: ...hree times Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Device maintenance The device maintenance feature provide...

Page 134: ...p Device maintenance Battery The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You may...

Page 135: ...ation section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a ca...

Page 136: ...tivated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it View the amount of dat...

Page 137: ...k method Fingerprint Scanner Register your fingerprint to the device to secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Smart Lock Set the de...

Page 138: ...rmation App permission monitor Set to receive notifications when the permissions you select are used by apps that you are not using You can manage the settings of each app and view their permission us...

Page 139: ...e you must unlock the screen using a pattern PIN or password you set when registering the fingerprint Be careful not to forget your pattern PIN or password If your fingerprint is not recognised unlock...

Page 140: ...ry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature discharge static electricity by touching a metal object Registeri...

Page 141: ...ing fingerprints with Samsung Pay mini You can use fingerprints with Samsung Pay mini to make payments quickly and securely Refer to Samsung Pay mini for more information Samsung Pay mini may not be a...

Page 142: ...omplete the setting Samsung Pass Samsung Pass allows you to sign in to your Samsung account webpages or apps more easily and securely via your biometric data rather than entering your login informatio...

Page 143: ...e your biometric data instead of entering your password for example when you purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen and security Samsung Pass 2 Unlock the screen us...

Page 144: ...ee the list of apps that support Samsung Pass open the Settings screen tap Lock screen and security Samsung Pass Supported apps If there are no apps that support Samsung Pass Supported apps will not a...

Page 145: ...unlocked Secure Folder is a separate secured storage area The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods such as USB orWi Fi Direct Attempting to cust...

Page 146: ...complete the setup To change the name or icon colour of Secure Folder tap Secure Folder Customise icon When you launch the Secure Folder app you must unlock the app using your preset lock method If y...

Page 147: ...ending on the content type Moving content from Secure Folder Move content from Secure Folder to the corresponding app in the default storage The following actions are an example of moving an image fro...

Page 148: ...app tap Settings and then tap the Show Secure Folder switch to deactivate it Alternatively drag the status bar downwards to open the notification panel Then swipe downwards on the notification panel...

Page 149: ...e Samsung folder launch the My Files app and then tap Internal storage Secure Folder Notes saved in Samsung Notes will not be backed up Cloud and accounts Options Sync back up or restore your device s...

Page 150: ...oud and accounts Backup and restore Backup settings for the Samsung account tap the switches next to the items you want to back up to activate them and then tap BACK UP NOW Data will be backed up to S...

Page 151: ...ity Text to speech Set the text to speech options such as language or speech rate while usingVoice Assistant Direction lock Change the directional combination settings for unlocking the screen Direct...

Page 152: ...bers for more information This feature may not be available depending on the region or service provider Report diagnostic information Set the device to automatically send the device s diagnostic and u...

Page 153: ...he air FOTA service You can also schedule software updates On the Settings screen tap Software update If emergency software updates are released for your device s security and to block new types of se...

Page 154: ...status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and edit the name that...

Page 155: ...or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you...

Page 156: ...eezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need t...

Page 157: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you...

Page 158: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launch...

Page 159: ...s may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as r...

Page 160: ...he outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightl...

Page 161: ...the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensu...

Page 162: ...istered trademarks of theWi Fi Alliance All other trademarks and copyrights are the property of their respective owners About HEVC Advance THIS PRODUCT IS SOLDWITH A LIMITED LICENCE AND IS AUTHORISEDT...

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