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Samsung SM-G570M, User Manual

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Table of Contents

3

Settings

91 Introduction
91 Connections
100  Sounds and vibration
101 Notifications
101 Display
103  Wallpapers and themes
103  Advanced features
105  Device maintenance
109 Apps
109  Lock screen and security
113  Cloud and accounts
115 Google
115 Accessibility
116  General management
117  Software update
117  User manual
117  About phone

Appendix

119 Troubleshooting

Summary of Contents for SM-G570M

Page 1: ...www samsung com User Manual English LTN 08 2017 Rev 1 0 SM G570M SM G570M DS SM G610M SM G610M DS ...

Page 2: ...screen 32 Notification panel 34 Entering text 36 Screen capture 36 Opening apps 37 Samsung account 38 Transferring data from your previous device 41 Device and data management 44 Sharing features 45 Emergency mode Applications 46 Installing or uninstalling apps 48 Phone 52 Contacts 57 Messages 59 Internet 61 Email 62 Camera 74 Gallery 79 Samsung Notes 80 Calendar 81 S Health 84 Voice Recorder 85 M...

Page 3: ...Notifications 101 Display 103 Wallpapers and themes 103 Advanced features 105 Device maintenance 109 Apps 109 Lock screen and security 113 Cloud and accounts 115 Google 115 Accessibility 116 General management 117 Software update 117 User manual 117 About phone Appendix 119 Troubleshooting ...

Page 4: ... apps supplied by providers other than Samsung Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extractin...

Page 5: ...will void your warranty Depending on the region or model some devices are required to receive approval from the Federal Communications Commission FCC If your device is approved by the FCC you can view the FCC ID of the device To view the FCC ID launch the Settings app and tap About phone Battery information Depending on the region you can view the regulatory information on the device To view the i...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Center Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...ed charger or battery Package contents Check the product box for the following items Device Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice ...

Page 10: ...ck Proximity sensor Flash Speaker Power key Touchscreen Recents key Home key Fingerprint recognition sensor Front camera Speaker GPS antenna Main antenna Volume key Rear camera Flash SIM card tray Single SIM models Memory card tray Dual SIM models SIM card Memory card tray ...

Page 11: ... not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open th...

Page 12: ...y the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack...

Page 13: ...ced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at ...

Page 14: ...OMIZE to change the power saving settings before entering power saving mode 3 Tap APPLY Maximum power saving mode In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated 1 Launch the Settings app and tap Device maintenance Battery MAX 2 Tap CUS...

Page 15: ... two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available d...

Page 16: ...Basics 16 Dual SIM models SIM card tray 1 1 3 4 2 SIM card tray 2 1 3 4 2 ...

Page 17: ... SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2 4 Gently press the SIM or USIM card into the SIM card tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the SIM card tray back into the SIM card tray slot If you insert the tray into your device while the tray is wet your device may be damaged Alway...

Page 18: ...Basics 18 3 Remove the SIM or USIM card Single SIM models Dual SIM models SIM card tray 1 SIM card tray 2 ...

Page 19: ...izing SIM or USIM cards Launch the Settings app and tap Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice c...

Page 20: ...may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognize the card If the device does not recognize your memory card format it on your com...

Page 21: ...ice may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Device maintenance Storage Storage settings SD card UNMOUNT 1 Insert the ejection pin into the hole on the memory card tray to loosen the tr...

Page 22: ... device on and off Press and hold the Power key for a few seconds to turn on the device When you turn on your device for the first time or after performing a data reset follow the onscreen instructions to set up your device To turn off the device press and hold the Power key and then tap Power off Follow all posted warnings and directions from authorized personnel in areas where the use of wireles...

Page 23: ... not tap it with anything sharp or apply excessive pressure to it with your fingertips The device may not recognize touch inputs close to the edges of the screen which are outside of the touch input area Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device It is recommended to use fingers when...

Page 24: ...Basics 24 Tapping and holding Tap and hold the screen for approximately 2 seconds Dragging Tap and hold an item and drag it to the target position Double tapping Double tap the screen ...

Page 25: ...Basics 25 Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 26: ... displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favorite apps Screen indicator A folder An app News screen indicator View the latest articles in various categories ...

Page 27: ...ome screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then drag it to the top or bottom of the screen A shortcut to the app will be added on the Home screen You can also move frequently used apps to the ...

Page 28: ...A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps Tap ADD APPS on the folder Tick the apps to add and tap ADD You can also add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be ...

Page 29: ...ts Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen and more Displaying all apps on the Home screen Without using a separate ...

Page 30: ...side of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode act...

Page 31: ...g the screen lock method the device will require an unlock code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock m...

Page 32: ...on panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting buttons SIM and USIM card feature preferences ...

Page 33: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 34: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 35: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 36: ...finition on the screen to view more definitions In the detailed view tap Favorites to add the word to your favorite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Press and hold the Home key and the Power key simultaneously You can view captured images in Gallery It is not possible to capture a screenshot while using some app...

Page 37: ...unt Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account regist...

Page 38: ...mart Switch or Samsung Cloud This feature may not be supported on some devices or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch The following versions of...

Page 39: ...evices download and install Smart Switch from Galaxy Apps or Play Store 2 Place the devices near each other 3 Launch Smart Switch on both devices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device ...

Page 40: ...Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the c...

Page 41: ... you want to restore and tap RESTORE NOW Device and data management Connecting the device to a computer for data transfer Move audio video image or other types of files from the device to the computer or vice versa Do not disconnect the USB cable from the device when you are transferring files Doing so may cause data loss or device damage The devices may not connect properly if they are connected ...

Page 42: ... it updates will be downloaded when the device is connected to aWi Fi network Updating with Smart Switch Connect the device to a computer and update the device to the latest software 1 On the computer visit www samsung com smartswitch to download and install Smart Switch 2 On the computer launch Smart Switch 3 Connect the device to the computer using a USB cable 4 If a software update is available...

Page 43: ...kup data from Samsung Cloud using a Samsung account tap Restore Select a device and the data types you want to restore and tap RESTORE NOW The selected data will be restored to your device Using a Google account Launch the Settings app and tap Cloud and accounts Backup and restore and then tap the Back up my data switch for the Google account to activate it Tap Backup account and select an account...

Page 44: ... server and share the link and the access code with others even if they are not saved in your contacts list To use this feature your phone number must be verified View content onTV SmartView View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly ...

Page 45: ...others sound an emergency alarm and more Press and hold the Power key and then tap Emergency mode Add more apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power run...

Page 46: ...nload free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To...

Page 47: ...y need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permission...

Page 48: ...r If the keypad does not appear on the screen tap to open the keypad 3 Tap to make a voice call or tap to make a video call For dual SIM models tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 49: ...123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Making calls from call logs or contacts list Tap RECENTS or CONTACTS and then swipe to the right on a contact or a phone number to make a call Making an international call 1 Tap to open the keypad if the keypad does not appear on the screen 2 Tap and...

Page 50: ... Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a phone number and then tap When b...

Page 51: ...f the device and keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camera so that the other party cannot see you Switch Switch between the front and rear cameras End the current...

Page 52: ... 1 Launch the Contacts app 2 Tap and select a storage location 3 Enter contact information Select a storage location Add an image Open more information fields Scan contact information from a business card Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap SAVE ...

Page 53: ...m the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Importing contacts Add contacts by importing them from other storages to your device 1 Launch the Contacts app 2 Tap Manage contacts Import Export contacts IMPORT 3 Select a storage ...

Page 54: ...ount or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through it quickly Tap the search field at the top of the contacts list and enter search criteria Tap the contact s image or tap the contact s name Details Then take one of the...

Page 55: ...file 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated profile information in Contacts To set additional items to share tap Shared content and tap the switches next to the items you want to activate them To set a contact group to share your p...

Page 56: ...ts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app 2 Tap Manage contacts Merge contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Launch the Contacts app 2 Tap Delete 3 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete ...

Page 57: ...ending messages when you are roaming 1 Launch the Messages app 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message 5 Tap to send the message For dual SIM models tap or to send the message ...

Page 58: ...sage and tap For dual SIM models tap or Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app 2 Tap Settings Block messages Block numbers 3 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a phone number Setting the message notification You can change notification sound displa...

Page 59: ...rval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Accessibility Notification reminder and then tap the switch to activate it Then tap the Messages switch to activate it Internet Introduction Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently This app may appear in the Sa...

Page 60: ... Activating secret mode In the toolbar at the bottom of the screen tap Tabs TURN ON SECRET MODE If you are using this feature for the first time set whether to use a password for secret mode In secret mode you cannot use some features such as screen capture In secret mode the device will change the color of the toolbars Changing security settings You can change your password or the lock method Tap...

Page 61: ...omplete the setup To set up another email account tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe dow...

Page 62: ...may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app Press the Home key twice quickly On the locked screen drag outside the large circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch Camera app from the locked screen or when the screen is turned off...

Page 63: ...hooting mode switch between cameras or apply filters or other effects Front camera preview Rear camera preview Shooting modes Filter effects Switching cameras On the preview screen swipe upwards or downwards to switch between cameras Viewing shooting modes On the preview screen swipe to the right to open the shooting modes list ...

Page 64: ...vailable in some shooting modes Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video Spread two fingers apart on the screen to zoom in and pinch to zoom out Or drag on the zoom bar towards or To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag ...

Page 65: ... properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle photos and does not indicate device performance problems Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and ...

Page 66: ...g modes list tap Auto Pro mode Take photos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customize the settings and then tap to take a photo Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Select an ISO value This contro...

Page 67: ...p the image within the frame on the camera s viewfinder If the preview image is out of the guide frame or you do not move the device the device will automatically stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos 4 On the previe...

Page 68: ...Tap and hold to take several photos continuously HDR Rich tone Use HDR mode to capture photos and videos with rich colors and reproduce details even in bright and dark areas On the shooting mode list tap HDR Rich tone This feature may not be available depending on the region or service provider Without effect With effect ...

Page 69: ...e a photo with lightened skin tone and modified facial features On the shooting mode list tap Beauty face To apply beauty effect tap and select options Refer to Applying beauty effects for more information Sports Take a photo of fast moving subjects On the shooting modes list tap Sports Sound shot Take a photo with sound The device identifies the photos with in Gallery On the shooting modes list t...

Page 70: ... will appear When the time is up the device will take a photo To take a photo using your palm tap Shooting methods and then tap the Show palm switch to activate it Applying beauty effects You can apply the spotlight effect or modify facial features such as your skin tone or face shape before taking self portraits This feature is only available in some shooting modes 1 On the preview screen tap 2 S...

Page 71: ...gnizing your palm a countdown timer will appear When the time is up the device will take a photo To take a photo using your palm tap Shooting methods and then tap the Show palm switch to activate it 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sur...

Page 72: ...f the shot to calculate the exposure of the shot Matrix averages the entire scene Activate or deactivate the flash Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used REAR CAMERA Picture size Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memo...

Page 73: ...gs Attach a GPS location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick lau...

Page 74: ...e images and videos by album or create stories to share with others Viewing images and videos Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Modify the image Delete the image Share the image with others Add the image to favorites View image details ...

Page 75: ...deos 1 Launch the Gallery app and tap PICTURES 2 Select a video to play Video files show the icon on the preview thumbnail Lock the playback screen Switch to the pop up video player Rewind or fast forward by dragging the bar Skip to the previous video Tap and hold to rewind Skip to the next video Tap and hold to fast forward Access additional options Change screen ratio Pause and resume playback C...

Page 76: ...es To create stories automatically you must capture or save multiple images and videos Creating stories Create stories with various themes 1 Launch the Gallery app and tap STORIES 2 Tap Create story 3 Tick images or videos to include in the story and tap DONE 4 Enter a title for the story and tap CREATE To add images or videos to a story select a story and tap ADD To remove images or videos from a...

Page 77: ...o them via text message Link recipients may not be able to use some features The link will expire after a certain period Deleting stories 1 Launch the Gallery app and tap STORIES 2 Tap and hold a story to delete and tap DELETE Syncing images and videos with Samsung Cloud You can sync images and videos saved in Gallery with Samsung Cloud and access them from other devices You must register and sign...

Page 78: ...lete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Sharing images or videos Select an image or a video tap Share at the bottom of the screen and then select a sharing method ...

Page 79: ...p Image to insert an image by selecting from Gallery or by taking a photo Tap Voice to record a voice recording and insert it into the note Voice recording will start immediately Enter text using the keyboard Write or draw with pens Paint with brushes Insert a voice recording Insert an image 3 When you are finished composing the note tap SAVE Deleting notes 1 Launch the Samsung Notes app tap ALL o...

Page 80: ...ap or double tap a date If the date already has saved events in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 81: ...hen select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall wellness and fitness Starting S Health When running this app for the first time or restart it after performing a data reset follow the on screen instructions ...

Page 82: ...vailable depending on the region View and manage trackers Compare your step count records with other S Health users or compete with your friends Set your daily goals and track your progress Monitor your health and fitness View guide messages or notifications from S Health To add items to the S Health screen tap Manage items and then select items under each tab TRACKERS Monitor your activities food...

Page 83: ...ion may be stored until the completion of such purposes You can delete personal data stored by S Health by using the Reset data option in the Settings menu To delete any data you have shared with social networks or transferred to storage devices you must delete them separately You may share and or sync your data with additional Samsung services or compatible third party services that you select as...

Page 84: ... Making voice recordings 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 85: ...ies around the world time an event or set a specific duration ALARM Launch the Clock app and tap ALARM Setting alarms Tap in the alarms list set an alarm time select the days on which the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alar...

Page 86: ...hen tap DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS wh...

Page 87: ... history tap HISTORY To close the calculation history panel tap KEYPAD To clear the history tap HISTORY CLEAR HISTORY Radio Listening to the FM radio Open the Samsung folder and launch the Radio app Before you use this app you must connect a headset which serves as the radio antenna This app may appear in the Samsung folder depending on the region or service provider The FM radio scans and saves a...

Page 88: ... list of available stations Access additional options Add the current radio station to the favorites list Search for an available radio station Turn the FM radio on or off Scanning radio stations Open the Samsung folder and launch the Radio app This app may appear in the Samsung folder depending on the region or service provider Tap SCAN and then select a scan option The FM radio scans and saves a...

Page 89: ...n and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later Play Movies TV Purchase or rent videos such as movies ...

Page 90: ...or manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Hangouts Send messages images and emoticons to your friends and have video calls with them ...

Page 91: ...ng keywords tap Connections Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a loc...

Page 92: ... aWi Fi network without requiring an access point 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Tap Wi Fi Direct The detected devices are listed If the device you want to connect to is not in the list request that the device turns on its Wi Fi Direct feature 3 Select a device to connect to The devices will be connected when the other device accepts theWi F...

Page 93: ...ge data or media files with other Bluetooth enabled devices Samsung is not responsible for the loss interception or misuse of data sent or received via Bluetooth Always ensure that you share and receive data with devices that are trusted and properly secured If there are obstacles between the devices the operating distance may be reduced Some devices especially those that are not tested or approve...

Page 94: ...ces will be connected when the other device accepts the Bluetooth connection request Sending and receiving data Many apps support data transfer via Bluetooth You can share data such as contacts or media files with other Bluetooth devices The following actions are an example of sending an image to another device 1 Launch the Gallery app 2 Select an image 3 Tap Share Bluetooth and then select a devi...

Page 95: ...tion Mobile data Set the device to use data connections on any mobile network Mobile data usage Monitor your mobile data usage Billing cycle and data warning Set a limit for mobile data usage Ultra data saving mode Reduce your mobile data usage by preventing background apps from using the mobile data connection You can use the data compression feature to compress Internet data such as images video...

Page 96: ...rned off during takeoff and landing After takeoff you can use the device in airplane mode if allowed by aircraft personnel Mobile Hotspot and tethering Use the device as a mobile hotspot to share the device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot ...

Page 97: ...hen enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data connections when you are roaming N...

Page 98: ...different from your preferred SIM or USIM card Dual SIM always on Set the device to allow incoming calls from the other SIM or USIM card during a call This feature may be labeled differently depending on the region or service provider When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location i...

Page 99: ...tings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing Download plug in 2 Search for a prin...

Page 100: ...he media volume will always be adjusted Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media exce...

Page 101: ...low notifications Allow notifications from the selected app Show silently Set the device to mute notification sounds and hide notification previews On lock screen Show or hide notifications from the selected app when the device is locked Set as priority Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated Display Options C...

Page 102: ...ice recordings Status bar Customize the settings for displaying notifications or indicators on the status bar Screen timeout Set the length of time the device waits before turning off the display s backlight Screensaver Set the device to launch a screensaver when the device is charging Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home scr...

Page 103: ...reen and tap Remove shortcut Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Settings screen tap Wallpapers and themes Advanced features Options Activate advanced features and change the settings that control them On the Settings screen tap Advanced features Excessive shaking or impact to the device may caus...

Page 104: ...count will be added on the Home screen Send SOS messages Set the device to send help messages by pressing the Power key three times You can also send sound recordings along with the message to the recipients Refer to Send SOS messages for more information Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Send SOS mes...

Page 105: ...ency contact Device maintenance The device maintenance feature provides an overview of the status of your device s battery storage RAM and system security The Device maintenance allows you to easily optimize your device and ultra data saving mode helps you manage your mobile data usage Battery Storage Memory Ultra data saving Device security The device maintenance screen may appear differently dep...

Page 106: ...y power by activating power saving features On the Settings screen tap Device maintenance Battery The available options may vary depending on the region or service provider The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions You cannot receive notifications from apps that use power saving...

Page 107: ... the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps that you do not use any more select a category under USER DATA Then tick items to select and tap DELETE or UNINSTALL Memory On the Settings screen tap Device maintenance Memory To speed up your device by reducing the amount of RAM you are using tick apps from the apps list and tap CLEAN NOW Device se...

Page 108: ... available when this feature is activated depending on the service provider or the mobile network conditions On the Settings screen tap Device maintenance Ultra data saving and then tap the switch to activate it View the amount of data used and saved for the set monitoring period Select apps that are allowed to use the mobile data connection in the background Activate the Opera Max data compressio...

Page 109: ...he device to secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information Smart Lock Set the device to automatically unlock itself in certain situations Secure lock settings Change screen lock settings for the selected lock method Information and FaceWidgets Change the settings of the items displayed on the screen when it is off or locked Notifications...

Page 110: ...sung account This feature may not be available depending on the region or service provider Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recognize them as iden...

Page 111: ...rea and your fingers are clean and dry The device may not recognize fingerprints that are affected by wrinkles or scars The device may not recognize fingerprints from small or thin fingers If you bend your finger or use a fingertip the device may not recognize your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the h...

Page 112: ...nts 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap EDIT 4 Tick fingerprints to delete and tap REMOVE Verifying the Samsung account password Use fingerprints to verify your Samsung account password You can use a fingerprint instead of entering your password for example when you purchase content from Galaxy Apps...

Page 113: ...print unlock switch to activate it 4 On the locked screen place your finger on the Home key and scan your fingerprint Cloud and accounts Introduction Sync back up or restore your device s data using Samsung Cloud or reset your device You can also register and manage accounts such as your Samsung account or Google account Regularly back up your data to a safe location such as Samsung Cloud or a com...

Page 114: ...ofile Manage your personal information and Samsung account details On the Settings screen tap Cloud and accounts My Profile Accounts Add your Samsung and Google accounts or other accounts to sync with Adding accounts Some apps used on your device require a registered account Create accounts to have the best experience with your device 1 On the Settings screen tap Cloud and accounts Accounts Add ac...

Page 115: ... Google backup account Automatic restore Set the device to automatically restore settings and app data from the Google server when apps are reinstalled Google Configure settings for some features provided by Google On the Settings screen tap Google Accessibility Configure various settings to improve accessibility to the device On the Settings screen tap Accessibility The available options may vary...

Page 116: ...e device On the Settings screen tap General management Language and input Select device languages and change settings such as keyboards and voice input types Some options may not be available depending on the selected language Date and time Access and alter the following settings to control how the device displays the time and date If the battery remains fully discharged or removed from the device...

Page 117: ...On the Settings screen tap User manual About phone Access your device s information On the Settings screen tap About phone My phone number View your phone number Status View various device information such as the SIM card status IMEI information Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source license ...

Page 118: ...I is a unique number assigned to your device You can check whether your device was reported as stolen or lost prior to buying it using the IMEI number To view your device s IMEI number enter 06 on the dialing keypad or access your device s Settings app This feature may not be supported by some devices ...

Page 119: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 120: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 121: ...nected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provid...

Page 122: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 123: ...es may not work properly Your device supports multimedia files that are authorized by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 124: ...ap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does not appear on the Home screen Withou...

Page 125: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 126: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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