Samsung SM-G550FY User Manual Download

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www.samsung.com

User Manual

English. 12/2017. Rev.1.0

SM-G550FY

Summary of Contents for SM-G550FY

Page 1: ...www samsung com User Manual English 12 2017 Rev 1 0 SM G550FY ...

Page 2: ... setup 24 Samsung account 25 Transferring data from your previous device 29 Understanding the screen 38 Notification panel 40 Entering text Apps and features 42 Installing or uninstalling apps 44 Phone 49 Contacts 53 Messages 56 Internet 58 Email 59 Camera 68 Gallery 73 Multi window 76 Samsung Members 77 Calendar 79 Voice Recorder 80 My Files 80 Memo 81 Clock 82 Calculator 83 Radio 84 Dual Messeng...

Page 3: ...nager 95 More connection settings 96 Sounds and vibration 97 Notifications 97 Display 98 Screensaver 98 Wallpapers and themes 99 Advanced features 100 Device maintenance 102 Apps 103 Lock screen and security 104 Smart Lock 104 Cloud and accounts 105 Backup and restore 106 Google 106 Accessibility 107 General management 108 Software update 108 User manual 109 About phone ...

Page 4: ...edia provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading auto syncing or using location services depending on your data plan For large data...

Page 5: ...rformance and is in the device s normal range of operation If the battery becomes too hot the charger may stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged R...

Page 6: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 7: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 8: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 9: ...ices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessorie...

Page 10: ...ce layout Earphone jack Microphone Back key Front camera Proximity sensor Speaker Power key Multipurpose jack Touchscreen Recents key Home key Speaker Volume key Rear camera Back cover GPS antenna Flash Main antenna ...

Page 11: ...Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Do not allow water to contact the touch screen The touch screen may malfunction in humid conditions or when exposed to water Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the ...

Page 12: ...er Be careful not to damage your fingernails when you remove the back cover Do not bend or twist the back cover excessively Doing so may damage the cover 2 Insert the battery with the battery s gold coloured contacts properly aligned with the device s contacts 1 2 ...

Page 13: ...Basics 13 3 Replace the back cover Ensure that the back cover is closed tightly Removing the battery 1 Remove the back cover 2 Pull out the battery ...

Page 14: ...he battery before removing the charger This may damage the device Ensure that the back cover is closed tightly to prevent water and dust entering the device Open or loose cover may allow water and dust to enter the device and cause damage To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in us...

Page 15: ...attery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery ...

Page 16: ... SIM or USIM card Insert the SIM or USIM card provided by the mobile telephone service provider You can insert two SIM or USIM cards so you can have two phone numbers or service providers for a single device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use only a microSIM card Use caution not to lose or let others u...

Page 17: ...nto SIM card slot 2 2 1 2 Do not insert a memory card into the SIM card slot If a memory card happens to be lodged in the SIM card slot take the device to a Samsung Service Centre to remove the memory card 3 Replace the battery and back cover Ensure that the back cover is closed tightly Removing the SIM or USIM card 1 Remove the back cover and battery 2 Pull out the SIM or USIM card ...

Page 18: ...ings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to sp...

Page 19: ... insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the memory card manufacturer or a Samsung Service C...

Page 20: ...Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data resulting from the misuse of external storage devices Ensure that the back cover is closed tightly Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device La...

Page 21: ...ency mode You can switch the device to emergency mode to reduce battery consumption Some apps and functions will be restricted In emergency mode you can make an emergency call send your current location information to others sound an emergency alarm and more Activating emergency mode To activate emergency mode press and hold the Power key and then tap Emergency mode The usage time left shows the t...

Page 22: ...ur device The initial setup procedures may vary depending on the device s software and your region 1 Turn on the device 2 Select your preferred device language and select START Select a language 3 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 23: ...ing your device To set the screen lock method later tap Not now 6 Follow the on screen instructions to proceed the initial setup 7 Sign in to your Samsung account You can enjoy Samsung services and keep your data up to date and secure across all of your devices Refer to Samsung account for more information 8 Select features you want to use and complete the initial setup The Home screen will appear...

Page 24: ...vices that can be used with your Samsung account visit account samsung com For more information on Samsung accounts launch the Settings app and tap Cloud and accounts Accounts Samsung account Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 Launch the Settings app and tap Cloud and accounts Accounts Add account 2 T...

Page 25: ...contacts or events will also be removed 1 Launch the Settings app and tap Cloud and accounts Accounts 2 Tap Samsung account Remove account 3 Tap OK enter your Samsung account password and then tap REMOVE ACCOUNT Transferring data from your previous device You can restore your data such as images contacts messages and apps from Samsung Cloud or copy them from your previous device wirelessly Wi Fi D...

Page 26: ...our device wirelessly viaWi Fi Direct 1 On the previous device launch Smart Switch If you do not have the app download it from Galaxy Apps or Play Store 2 On your device launch the Smart Switch app 3 Place the devices near each other 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to tr...

Page 27: ...Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Viewing importe...

Page 28: ...ur data If your device supports Samsung Cloud launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings and then back up your data The data backup method may vary depending on your model Some data will not be backed up To check which data will be backed up launch the Settings app tap Cloud and accounts Samsung Cloud Backup settings Restoring data 1 On your new device launch the ...

Page 29: ...amaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips Leaving the touchscreen idle for extended periods may result in afterimages screen burn in or ghosting Turn off the touchscreen when you do not use the device The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area It is recom...

Page 30: ...ap and hold an item and drag it to the target position Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 31: ...ng all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Favourite apps A folder Screen indicators An app ...

Page 32: ...ds on the Apps screen Alternatively tap the Home key or the Back key Home screen Apps screen If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area and tap Home screen settings Apps button Show Apps button APPLY The Apps button will be added at the bottom of the Home screen Apps button ...

Page 33: ...cuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps 1 On the Home screen or the Apps screen tap and hold an app and then drag it over another app 2 Drop the app when a folder frame appears around the apps A new folder containing the selected apps will be created Tap Enter folder name and enter a folder name Adding mor...

Page 34: ...ome screen panels Adding panels Swipe to the left and then tap Moving panels Tap and hold a panel preview and then drag it to a new location Deleting panels Tap on the panel Wallpapers and themes Change the device s wallpaper theme or icons Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and th...

Page 35: ...status bar at the top of the screen The icons listed in the table below are most common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls GPRS network connected EDGE network connected UMTS network connect...

Page 36: ...uired Battery charging Battery power level Lock screen Pressing the Power key turns off the screen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key or Home key to turn on the screen Locked screen ...

Page 37: ... Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit Launch the Settings app tap Lock screen and security Secur...

Page 38: ...ion panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons SIM and USIM card featu...

Page 39: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 40: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 41: ...e last function that was used Enter text by voice Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut 4 Tap and hold where the text is to be inserted and tap Paste ...

Page 42: ...download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it...

Page 43: ... may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permiss...

Page 44: ...ch the Phone app and enter a phone number If the keypad does not appear on the screen tap to open the keypad 2 Tap or to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 45: ...d dial select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the...

Page 46: ... icon appears on the status bar Open the notification panel to view the list of missed calls Alternatively launch the Phone app and tap RECENTS to view missed calls Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap select contacts and then tap DONE To manually enter a number tap Enter phone number enter a p...

Page 47: ...ooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the speakerphone keep the device away from your ears Keypad Hide Open or close the keypad Mute Turn off the microphone so that the other party cannot hear you End the current call During a video call Tap the screen to use the following options Access additional options Camera Turn off the camer...

Page 48: ...on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app and tap RECENTS 2 Tap a caller s image or tap a phone number Details 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact...

Page 49: ...s Creating a new contact 1 Launch the Contacts app tap and then select a storage location 2 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 3 Tap SAVE ...

Page 50: ...as your Samsung account Launch the Settings app tap Cloud and accounts Accounts select an account name select the account to sync with and then tap Contacts Samsung account or Sync Contacts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list Drag a finger along the index at the right side of the contacts list to scroll through ...

Page 51: ... service provider The profile sharing feature is only available for contacts who have activated the profile sharing feature on their device 1 Launch the Contacts app and select your profile 2 Tap EDIT edit your profile and tap SAVE 3 Tap Profile sharing and then tap the switch to activate it To use the profile sharing feature your phone number must be verified You can view your contacts updated pr...

Page 52: ...e Launch the Contacts app tap Groups select a group and then tap Send message Merging duplicate contacts When you import contacts from other storages or sync contacts with other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Launch the Contacts app and tap Manage contacts Merge contacts 2 Tick contacts and tap MERGE D...

Page 53: ...dditional charges for sending messages when you are roaming 1 Launch the Messages app and tap 2 Add recipients and tap COMPOSE 3 Enter a message Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message 4 Tap or to send the message ...

Page 54: ...ATIONS 2 On the messages list select a contact 3 View your conversation To reply to the message enter a message and tap or Blocking unwanted messages Block messages from specific numbers added to your block list 1 Launch the Messages app and tap Settings Block messages Block numbers 2 Tap INBOX or CONTACTS select a contact and then tap To manually enter a number tap Enter number and then enter a p...

Page 55: ...et the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Ac...

Page 56: ...dress field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Quick menu Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks rec...

Page 57: ...sword Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs TURN OFF SECRET MODE Using the quick menu You can access menus quickly by tapping the floating quick menu button on the bottom left of the screen Share Send the website address you are browsing with other people or add the address to apps such as Memo New tab Open a new tab Night mode on Activate night mode to make ...

Page 58: ...nt tap Add account If you have more than one email account you can set one as the default account Tap Set default account Sending emails 1 Tap to compose an email 2 Add recipients and enter an email text 3 Tap SEND to send the mail Reading emails When Email is open the device will automatically retrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen...

Page 59: ...ng various modes and settings Camera etiquette Do not take photos or record videos of other people without their permission Do not take photos or record videos where legally prohibited Do not take photos or record videos in places where you may violate other people s privacy ...

Page 60: ...ider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set If photos you take appear blurry clean the camera lens and try again Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply various ...

Page 61: ...t mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focus mode tap The preview screen may vary depending on the shooting mode and which camera is being used The camera automati...

Page 62: ...o mode Auto mode allows the camera to evaluate the surroundings and determine the ideal mode for the photo On the shooting modes list tap Auto Pro mode Capture photos and videos while manually adjusting various shooting options such as exposure value and ISO value On the shooting modes list tap Pro Select options and customise the settings and then tap to take a photo or tap to record a video Avai...

Page 63: ...ly stop taking photos Avoid taking photos of indistinct backgrounds such as an empty sky or a plain wall 1 On the shooting modes list tap Panorama 2 Tap and move the device slowly in one direction 3 Tap to stop taking photos Continuous shot mode Take a series of photos of moving subjects On the shooting modes list tap Continuous shot Tap and hold to take several photos continuously Beauty face mod...

Page 64: ...ear When the time is up the device will take a photo To set the camera to take a photo by tapping the screen tap Shooting methods and then tap the Tap screen switch to activate it Applying beauty effects You can apply the spotlight effect or modify facial features such as your skin tone or face shape before taking self portraits 1 On the preview screen tap 2 Select the options below to apply beaut...

Page 65: ...will appear When the time is up the device will take a photo To set the camera to take a photo by tapping the screen tap Shooting methods and then tap the Tap screen switch to activate it 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep t...

Page 66: ...ect a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory Timer Select the length of the delay before the camera automatically takes a photo FRONT CAMERA Picture size Select a resolution for pho...

Page 67: ...otos after capturing them Quick launch Set the device to launch the camera by pressing the Home key twice quickly This feature may not be available depending on the region or service provider Storage location Select the memory location for storage This feature will appear when you insert a memory card Floating Camera button Add a camera button that you can place anywhere on the screen This feature...

Page 68: ...Apps and features 68 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories to share with others ...

Page 69: ...mage with others Draw on the image Modify the image Add the image to favourites You can create a GIF animation or collage from multiple images Tap Animate or Collage and then select images You can select up to six images for your collage Searching for images Launch the Gallery app and tap to view images sorted by category such as location type and more To search for images by entering keywords tap...

Page 70: ... options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You can view your images and videos sorted by...

Page 71: ...m a story select a story tap Edit tick images or videos to remove and then tap Remove from story Sharing stories You can share stories with your contacts 1 Launch the Gallery app and tap STORIES 2 Select a story to share 3 Tap select contacts and then tap DONE A link to the files will be sent to them via text message When your contacts accept the share request the story will be shared and more ima...

Page 72: ...account to use Samsung Cloud Refer to Samsung account for more information Launch the Gallery app tap Settings and then tap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap at the bottom of the screen Deleting multiple images and vid...

Page 73: ...ature Split screen view 1 Tap the Recents key to open the list of recently used apps 2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap APP LIST and select an app ...

Page 74: ... additional options Close the app Switch locations between app windows Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows When you drag the bar between the app windows to the top or bottom edge of the screen the window will be maximised ...

Page 75: ...r window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Sharing text or images between windows Drag and drop text or copied images from one window to another Tap and hold an item in the selected window and drag it to a location in another window Some apps may not support th...

Page 76: ...xy users community or view the latest Galaxy news and tips Samsung Members can help you solve any problems you might encounter while using your device Additional options Send feedback This app s availability and supported features may vary depending on the region or service provider To submit your feedback or post your comments you must register and sign in to your Samsung account Refer to Samsung...

Page 77: ...ble tap a date If the date already has saved events or tasks in it tap the date and tap 2 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm Change the event s colour 3 Tap SAVE to save the event ...

Page 78: ...and tasks with your accounts Launch the Settings app tap Cloud and accounts Accounts select an account service and then tap Calendar Samsung account or Sync Calendar To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list ...

Page 79: ...mos 1 Open the Samsung folder and launch the Voice Recorder app 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap BOOKMARK to insert a bookmark Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 80: ...memos Tap on the memos list and enter a memo While composing a memo use the following options Category Create or set a category Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and the...

Page 81: ...arm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK Launch the Clock app and tap WO...

Page 82: ...ration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Launch the Calculator app Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTORY To close the calculation history panel tap KEYPAD To clear ...

Page 83: ...ation you want from the stations list View the list of favourites stations Scan and save available stations automatically Enter radio station frequency manually Fine tune the frequency Record a song from the FM radio View the list of available stations Access additional options Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Pl...

Page 84: ... Supported apps will appear 2 Tap the switch of an app to install the second app The second app will be installed The second app s icon will be displayed with When you receive notifications from the second app the notifications will be displayed with to distinguish them from the first app s notifications Second app You can also install the second app from the Home screen and the Apps screen On the...

Page 85: ...ions The following actions are an example of sharing images You may incur additional charges when sharing files via the mobile network 1 Launch the Gallery app and select an image 2 Tap and select a sharing method such as message and email When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the c...

Page 86: ...al network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the wo...

Page 87: ...here and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Google Search quickly for items on the Internet or your device Hangouts Chat with your friends individually or in groups and use images emoticons and video calls while you are chatting ...

Page 88: ... media files with other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit You can also activate the data saver feature to prevent some apps running i...

Page 89: ... More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Turn offWi Fi to save the battery when not in use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a passwor...

Page 90: ...nnection request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Launch the Gallery app and select an image 2 Tap Wi Fi Direct and select a device to transfer the image to 3 Accept theWi Fi Direct connection request on the other device If the devices are already connected t...

Page 91: ...mple pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pa...

Page 92: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 93: ...device s mobile data connection with other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethe...

Page 94: ...SIM card manager Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice calls Text messages Select a SIM or USIM for messaging Mobile data Select a SIM or USIM card for data services Confirm SIM card for calls Set the device to di...

Page 95: ...tings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing Download plug in 2 Search for a prin...

Page 96: ... level for call ringtones music and videos system sounds and notifications Ringtone Change the ringtones for calls or notifications Vibration pattern Select a vibration pattern Notification sounds Change the notification sound settings for each app Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound w...

Page 97: ...ange the display and the Home screen settings On the Settings screen tap Display Brightness Adjust the brightness of the display Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Screen zoom and font Change the screen zoom setting or font size and style Home screen Change the size of the grid to display more or fewer items on the Home screen and more Icon fr...

Page 98: ...mages will appear as small cards and overlap 3 Tap to select albums for displaying images 4 When you are finished tap the Back key To preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed the screen will turn on Wallpapers and themes Change the wallpaper settings for the Home screen and the locked screen or apply various themes to the device On the Set...

Page 99: ...h the camera by pressing the Home key twice quickly This feature may not be available depending on the region or service provider Multi window Select a Multi window launch method Swipe to call or send messages Set the device to make a call or send a message when you swipe to the right or left on a contact or a phone number Dual Messenger Install the second app and use two separate accounts for the...

Page 100: ...age Battery Storage Ultra data saving Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Clearing some memory Deleting unnecessary files and closing apps running in the background Managing abnormal battery usage Scanning for crashed...

Page 101: ...theme and limiting the apps and features available Network connections except for the mobile network will be deactivated Managing the battery You can save battery power by preventing apps that are running in the background from using battery power when they are not being used Tick apps from the apps list and tap SAVE POWER Also tap Advanced settings and set the App power monitor options Storage Ch...

Page 102: ... speed up your device by reducing the amount of memory you are using tick apps from the apps list and tap CLEAN NOW Device security Check the device s security status This feature scans your device for malware On the Settings screen tap Device maintenance Device security SCAN PHONE Apps Manage the device s apps and change their settings You can view the apps usage information change their notifica...

Page 103: ...ccess the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device Unknown sources Set the device to allow the installation of apps from unknown sources Encrypt device Your device s data is encrypted to prevent others from accessing it if the device is lost or stolen To use your encrypted device you must decrypt the device s data every time you turn on the de...

Page 104: ...2 Unlock the screen using the preset screen lock method 3 Select an option and follow the on screen instructions to complete the setting Cloud and accounts Options Sync back up or restore your device s data using Samsung Cloud You can also register and manage accounts such as your Samsung account or Google account On the Settings screen tap Cloud and accounts Regularly back up your data to a safe ...

Page 105: ...loud and accounts Backup and restore Backup settings for the Samsung account tap the switches next to the items you want to back up to activate them and then tap BACK UP NOW Data will be backed up to Samsung Cloud Refer to Samsung Cloud for more information To set the device to automatically back up data tap the AUTO BACK UP switch to activate it To restore backup data from Samsung Cloud using a S...

Page 106: ...ssibility for users who have reduced dexterity Text to speech Set the text to speech options such as language or speech rate while usingVoice Assistant Direct access Set the device to launch selected accessibility menus when you press and hold the Power key and theVolume Up key simultaneously or press the Home key three times Notification reminder Set the device to alert you to notifications that ...

Page 107: ...al offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset You can reset all your settings and network settings Adding device languages You can add languages to use on your device 1 On the Settings screen tap General management Language and input Language Add language To view all the languages that can be added tap All languages 2 Select a lang...

Page 108: ...tes manually Download updates automatically Set the device to download updates automatically when connected to aWi Fi network Scheduled software updates Set the device to install downloaded updates at a specified time Security updates information Security updates are provided to strengthen the security of your device and protect your personal information For security updates for your model visit s...

Page 109: ...information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software information View the device s software information such as its operating system version and firmware version...

Page 110: ...IN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals or poor reception you may lose reception Move to another area ...

Page 111: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 112: ...onnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service prov...

Page 113: ...attery is consumable and the useful charge will get shorter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart...

Page 114: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 115: ...the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the Smart manager or manually delete unused apps or files to free up storage space The Apps button does...

Page 116: ... the status bar downwards and then drag the notification panel downwards Tap next to the brightness adjustment bar and tap the Show control on top switch to activate it Samsung Cloud does not work Ensure that you are connected to a network properly During a Samsung Cloud s service check you cannot use Samsung Cloud Try again later ...

Page 117: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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Samsung SM-G550FY, User Manual

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