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Samsung SM-A310F, User Manual

The Samsung SM-A310F comes with a comprehensive user manual to ensure a seamless experience. Our website offers the Quick Start Manual for easy download, free of charge. Find all the essential instructions you need to maximize your device's potential at manualshive.com.

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Appendix

128

The touchscreen responds slowly or improperly

•  

If you attach a screen protector or optional accessories to the touchscreen, the 
touchscreen may not function properly.

•  

If you are wearing gloves, if your hands are not clean while touching the touchscreen, 
or if you tap the screen with sharp objects or your fingertips, the touchscreen may 
malfunction.

•  

The touchscreen may malfunction in humid conditions or when exposed to water.

•  

Restart your device to clear any temporary software bugs.

•  

Ensure that your device software is updated to the latest version.

•  

If the touchscreen is scratched or damaged, visit a Samsung Service Centre.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service 
Centre.

Restarting the device

If your device freezes or hangs, you may need to close apps or turn off the device and turn it 
on again.

Forcing restart

If your device is frozen and unresponsive, press and hold the Power key and the Volume 
Down key simultaneously for more than 7 seconds to restart it.

Resetting the device

If the methods above do not solve your problem, perform a factory data reset.
On the Apps screen, tap 

Settings

 

→

 

General management

 

→

 

Reset

 

→

 

Factory data reset

 

→

 

RESET

 

→

 

DELETE ALL

. Before performing the factory data reset, remember to make 

backup copies of all important data stored in the device.
If you registered a Google account to the device, you must sign in to the same Google 
account after resetting the device.

Summary of Contents for SM-A310F

Page 1: ...www samsung com User Manual English 05 2017 Rev 1 1 SM A310F SM A510F SM A510Y SM A710F DS SM A310F DS SM A510F DS SM A510Y DS SM A710FD SM A310Y SM A510FD SM A710F SM A710Y DS ...

Page 2: ...4 Notification panel 37 Entering text 39 Screen capture 40 Opening apps 40 Multi window 44 Samsung account 45 Transferring data from your previous device 48 Device and data management 50 Sharing features 52 Emergency mode Applications 53 Installing or uninstalling apps 55 Phone 59 Contacts 64 Messages 67 Internet 68 Email 69 Camera 79 Gallery 83 Calendar 84 S Health 87 SVoice 89 Music 90 Video 90 ...

Page 3: ...s 112 Display 114 Wallpapers and themes 114 Advanced features 116 Device maintenance 118 Apps 118 Lock screen and security 122 Cloud and accounts 124 Google 124 Accessibility 125 General management 125 Software update 126 User manual 126 About phone Appendix 127 Troubleshooting 132 Removing the battery ...

Page 4: ...ce or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible for illegal use of media You may incur additional charges for data services such as messaging uploading and downloading ...

Page 5: ...nformation Instructional icons Warning situations that could cause injury to yourself or others Caution situations that could cause damage to your device or other equipment Notice notes usage tips or additional information Device overheating situations and solutions When the device heats up while charging the battery While charging the device and the charger may become hot During wireless charging...

Page 6: ...xtended periods your device may temporarily heat up due to increased battery consumption Close any running apps and do not use the device for a while The following are examples of situations in which the device may overheat Depending on the functions and apps you use these examples may not apply to your model During the initial setup after purchase or when restoring data When downloading large fil...

Page 7: ...se battery consumption or that run in the background when not in use Delete unnecessary files or unused apps Decrease the screen brightness If the device overheats or feels hot for a prolonged period do not use it for a while If the device continues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be...

Page 8: ...ed charger or battery Package contents Check the product box for the following items Device Quick start guide The items supplied with the device and any available accessories may vary depending on the region or service provider The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice ...

Page 9: ...screen Microphone Proximity Light sensor Headset jack Microphone Home key Recents key Loud speaker Multipurpose jack Power key Front camera Speaker Back key SIM card Memory card tray Volume key Rear camera GPS antenna NFC antenna Main antenna Flash ...

Page 10: ...ight sensor SIM card tray SM A510FD and SM A710FD models only Headset jack Microphone Home key Fingerprint recognition sensor Recents key Loud speaker Multipurpose jack Power key Front camera Speaker Back key SIM card Memory card tray Volume key GPS antenna NFC antenna Main antenna Flash Rear camera ...

Page 11: ...he sensors to malfunction Do not cover the proximity light sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction The colours on the curved screen may look different depending on your viewing position Keys Key Function Power Press and hold to turn the device on or off Press to turn on or lock the screen Recents Tap to open the list o...

Page 12: ...y the warranty To save energy unplug the charger when not in use The charger does not have a power switch so you must unplug the charger from the electric socket when not in use to avoid wasting power The charger should remain close to the electric socket and easily accessible while charging 1 Connect the USB cable to the USB power adaptor and plug the USB cable into the device s multipurpose jack...

Page 13: ...be synced such as emails Decrease the backlight time Decrease the screen brightness Battery charging tips and precautions When the battery power is low the battery icon appears empty If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple ap...

Page 14: ...OMISE to change the power saving settings before entering power saving mode 3 Tap APPLY Maximum power saving mode In maximum power saving mode the device decreases battery consumption by applying the dark theme and limiting the apps and features available Network connections except for the mobile network will be deactivated 1 On the Home screen tap Apps Settings Device maintenance Battery MAX 2 Ta...

Page 15: ... or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Dual SIM models In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Some LTE services may not be available depending on the service provider For more information about service availability contact your service provider...

Page 16: ...Basics 16 Dual SIM models type 1 SM A310F DS SM A510F DS SM A510Y DS SM A710F DS SM A710Y DS 1 3 4 2 Dual SIM models type 2 SM A510FD SM A710FD SIM card tray 1 1 3 4 2 ...

Page 17: ...ay 2 1 2 3 4 1 Insert the ejection pin into the hole on the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot ...

Page 18: ...pe 2 SM A510FD SM A710FD Place the SIM or USIM card on the tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 and the secondary SIM or USIM card on the tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the t...

Page 19: ...nsert the ejection pin into the hole on the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card Single SIM models Dual SIM models type 1 SM A310F DS SM A510F DS SM A510Y DS SM A710F DS SM A710Y DS ...

Page 20: ... or USIM cards On the Home screen tap Apps Settings Connections SIM card manager Select a SIM or USIM card and tap the switch to activate it Customising SIM or USIM cards On the Home screen tap Apps Settings Connections SIM card manager and select a SIM or USIM card to access the following options Icon Change the icon of the SIM or USIM card Name Change the display name of the SIM or USIM card Net...

Page 21: ... some memory cards may not be compatible with your device Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file sys...

Page 22: ...sen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot 3 Place a memory card on the tray with the gold coloured contacts facing downwards 4 Insert the tray back into the tray slot ...

Page 23: ...g information Doing so can cause data to be lost or corrupted or damage to the memory card or device Samsung is not responsible for losses that result from the misuse of damaged memory cards including the loss of data Formatting the memory card A memory card formatted on a computer may not be compatible with the device Format the memory card on the device On the Home screen tap Apps Settings Devic...

Page 24: ...hold the Power key and theVolume Down key simultaneously for more than 7 seconds to restart it Power key Volume Down key Controlling the touchscreen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it wit...

Page 25: ...een button or to enter a character using the keyboard on the screen tap it with your finger Tapping and holding Tap and hold an item or the screen for more than 2 seconds to access available options Dragging To move an item tap and hold it and drag it to the target position ...

Page 26: ...n Swiping Swipe to the left or right on the Home screen or the Apps screen to view other panels Swipe upwards or downwards to scroll through a webpage or a list of items such as contacts Spreading and pinching Spread two fingers apart on a webpage map or image to zoom in a part Pinch to zoom out ...

Page 27: ...pps and more To view other panels swipe to the left or right or tap one of the screen indicators at the bottom of the screen The Home screen may appear differently depending on the region or service provider A widget An app A folder Screen indicators Favourite apps Apps screen icon News screen indicator View the latest articles in various categories ...

Page 28: ...evice s wallpaper theme or icons Widgets Add widgets to the Home screen Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Screen grid Change the size of the grid to display more or less items on the Home screen and the Apps screen Adding items Tap and hold an app or a folder from the Apps screen and then drag it to the Home s...

Page 29: ...creen The item will move to the panel at the top of the screen Swipe to the left or right to move to another panel and drag the item to a new location Removing items Tap and hold an item and then drag it to Remove shortcut Delete or Remove at the top of the screen Creating folders Create folders and gather similar applications to quickly access and launch apps 1 On the Home screen tap and hold an ...

Page 30: ...w and then drag it to a new location To remove a panel tap and hold a panel preview and then drag it to Remove at the top of the screen To set a panel as the main Home screen tap Using quick options On the Home screen tap and hold an app icon or folder to quickly access options Apps screen The Apps screen displays icons for all apps including newly installed apps On the Home screen tap Apps to ope...

Page 31: ...pps A new folder containing the selected apps will be created 4 Tap Enter folder name and enter a folder name To change the folder colour tap To add more apps to the folder tap ADD tick the apps and then tap ADD You can also add an app by dragging it to the folder on the Apps screen To delete a folder tap on the folder Only the folder will be deleted The folder s apps will be relocated to the Apps...

Page 32: ...t common The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of the screen Icon Meaning No signal Signal strength Roaming outside of normal service area Preferred SIM or USIM card for calls dual SIM models GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network c...

Page 33: ...nd swipe in any direction to unlock the screen To change the screen lock method on the Apps screen tap Settings Lock screen and security Screen lock type and then select a method When you set a pattern PIN password or fingerprint for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will ...

Page 34: ...reach the attempt limit On the Apps screen tap Settings Lock screen and security Secure lock settings and tap the Auto factory reset switch to activate it Notification panel Using the notification panel When you receive new notifications such as messages or missed calls indicator icons appear on the status bar To see more information about the icons open the notification panel and view the details...

Page 35: ...d perform various actions Clear all notifications Quick setting buttons Block notifications from apps Dual SIM models Tap a notification and perform various actions Clear all notifications Launch Settings Block notifications from apps Quick setting buttons SIM and USIM card feature preferences Tap to access the SIM card manager ...

Page 36: ...in features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 37: ...s tap it twice Change the keyboard settings Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard layout Tap Languages and types select a language and then select a keyboard la...

Page 38: ... voice Add an item from the clipboard Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have ...

Page 39: ...tch to the full screen view tap Tap the definition on the screen to view more definitions In the detailed view tap to add the word to your favourite words list or tap SearchWeb to use the word as a search term Screen capture Capture a screenshot while using the device Press and hold the Home key and the Power key simultaneously You can view captured images in Gallery You can also capture screensho...

Page 40: ... used apps tap and select a recent app window Closing an app Tap and tap or drag a recent app window to the left or right to close it To close all running apps tap CLOSE ALL Multi window Introduction Multi window lets you run two apps at the same time in the split screen view Some apps may not support this feature Split screen view ...

Page 41: ...2 Swipe upwards or downwards and tap on a recent app window The selected app will launch in the upper window 3 In the lower window swipe upwards or downwards to select another app to launch To launch apps not in the list of recently used apps tap MORE APPS and select an app ...

Page 42: ... the bar between the app windows to access additional options Switch locations between app windows Close the currently selected app Adjusting the window size Drag the bar between the app windows up or down to adjust the size of the windows ...

Page 43: ...reen view Press the Home key to minimise the split screen view The icon will appear on the status bar The app in the lower window will close and the app in the upper window will remain active in the minimised split screen view To close the minimised split screen view open the notification panel and tap the icon on the Multi window notification Maximising a window Tap an app window and drag the bar...

Page 44: ...ccount Help Registering your Samsung account Registering a new Samsung account If you do not have a Samsung account you should create one 1 On the Apps screen tap Settings Cloud and accounts Accounts Add account 2 Tap Samsung account CREATE ACCOUNT 3 Follow the on screen instructions to complete creating your account Registering an existing Samsung account If you already have a Samsung account reg...

Page 45: ... or computers Limitations apply Visit www samsung com smartswitch for details Samsung takes copyright seriously Only transfer content that you own or have the right to transfer Transferring data via Smart Switch You can transfer data from a previous device to your device via Samsung Smart Switch The following versions of Samsung Smart Switch are available Mobile version Transfer data between mobil...

Page 46: ...ices 4 On the previous device tap WIRELESS SEND CONNECT 5 On your device tap WIRELESS RECEIVE and select the previous device type 6 Follow the on screen instructions to transfer data from your previous device Transferring backup data from a computer Transfer data between your device and a computer You must download the Smart Switch computer version app from www samsung com smartswitch Back up data...

Page 47: ...from the computer 5 Connect your device to the computer using the USB cable 6 On the computer follow the on screen instructions to transfer data to your device Transferring data via Samsung Cloud Back up data from your previous device to Samsung Cloud and restore the data to your device You must register and sign in to your Samsung account to use Samsung Cloud Refer to Samsung account for more inf...

Page 48: ...d then tap Transferring media files via USB Transfer media files If the computer cannot recognise your device tap Transfer images 3 Tap ALLOW to permit the computer to access your device s data When the computer recognises your device the device will appear in My PC 4 Transfer files between your device and the computer Updating the device The device can be updated to the latest software Updating o...

Page 49: ...ing data Keep your personal information app data and settings safe on your device You can back up your sensitive information and access it later You must sign in to your Google or Samsung account to back up or restore data Refer to Samsung account and Accounts for more information Using a Samsung account On the Apps screen tap Settings Cloud and accounts Backup and restore Backup settings for the ...

Page 50: ...Performing a data reset Delete all settings and data on the device Before performing a factory data reset ensure you back up all important data stored on the device Refer to Backing up and restoring data for more information On the Apps screen tap Settings General management Reset Factory data reset RESET DELETE ALL The device automatically restarts Sharing features Share content by using various ...

Page 51: ... on the devices View content on View your device s displayed content on a larger screen via a wireless connection When you have a communication or sharing history the people you contacted will appear on the sharing options panel To directly share content with them via the corresponding app select a person s icon If the feature is not activated open the Apps screen tap Settings Advanced features an...

Page 52: ...e apps to use Make an emergency call Remaining battery power and usage time left Turn on the flash Make a call Send your current location information in a message Browse the Internet Access additional options Sound alarms The usage time left shows the time remaining before the battery power runs out Usage time left may vary depending on your device settings and operating conditions Deactivating em...

Page 53: ...view information about it To download free apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Tap Play Store on the Apps screen Installing apps Browse apps by category or search for apps by keyword Selec...

Page 54: ...me apps to operate properly they may need permission to access or use information on your device When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings open the Apps screen and tap Settings Apps Select an app and tap Permissions You can view the app s p...

Page 55: ...Apps screen 2 Enter a phone number If the keypad does not appear on the screen tap to open the keypad 3 Single SIM models Tap to make a voice call or tap to make a video call Add the number to the contacts list Preview the phone number Hide the keypad Delete a preceding character Access additional options ...

Page 56: ...peed dial number and then add a phone number To make a call tap and hold a speed dial number on the keypad For speed dial numbers 10 and up tap the first digit s of the number and then tap and hold the last digit For example if you set the number 123 as a speed dial number tap 1 tap 2 and then tap and hold 3 Making calls from the locked screen On the locked screen drag outside the large circle Mak...

Page 57: ... a call When a call comes in drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the rejection message bar upwards To create various rejection messages open the Apps screen tap Phone Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears on th...

Page 58: ...people that do not show their caller ID Tap the Block unknown callers switch to activate the feature Options during calls During a voice call The following actions are available Access additional options Add call Dial a second call Extra volume Increase the volume Bluetooth Switch to a Bluetooth headset if it is connected to the device Speaker Activate or deactivate the speakerphone When using the...

Page 59: ...rrent call Mute Turn off the microphone so that the other party cannot hear you Speaker Activate or deactivate the speakerphone When using the speakerphone speak into the microphone at the bottom of the device and keep the device away from your ears Contacts Introduction Create new contacts or manage contacts on the device Adding contacts Creating a new contact 1 Tap Contacts on the Apps screen 2 ...

Page 60: ...ng on the selected storage location the types of information you can save may vary 4 Tap SAVE Adding a phone number to Contacts from the keypad 1 Tap Phone on the Apps screen 2 Enter the number and tap ADDTO CONTACTS If the keypad does not appear on the screen tap to open the keypad 3 Tap Create contact to create a new contact or tap Update existing to add the number to an existing contact ...

Page 61: ...om other storages to your device 1 Tap Contacts on the Apps screen 2 Tap Settings Import Export contacts IMPORT 3 Select a storage location to save contacts to 4 TickVCF files or contacts to import and tap DONE Synching contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account On the Apps screen tap Settings Cloud and acc...

Page 62: ... email Sharing profile Share your profile information such as your photo and status message with others using the profile sharing feature This feature may not be available depending on the region or service provider This feature is only available for contacts who have activated the profile sharing feature on their device On the Apps screen tap Contacts your profile Profile sharing and then tap the...

Page 63: ...nc or move contacts to other accounts your contacts list may include duplicate contacts Merge duplicate contacts into one to streamline your contacts list 1 Tap Contacts on the Apps screen 2 Tap Settings Merge duplicate contacts 3 Tick contacts and tap MERGE Deleting contacts 1 Tap Contacts on the Apps screen 2 Tap Delete 3 Tick contacts and tap DELETE To delete contacts one by one open the contac...

Page 64: ...dditional charges for sending messages when you are roaming 1 Tap Messages on the Apps screen 2 Tap 3 Add recipients and tap COMPOSE 4 Enter a message Single SIM models Access additional options Enter a message Add recipients from the contacts list Enter emoticons Attach files Edit recipients Send the message ...

Page 65: ...age Dual SIM models Tap or to send the message Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Tap Messages on the Apps screen 2 On the messages list select a contact 3 View your conversation Single SIM models To reply to the message enter a message and tap SEND Dual SIM models To reply to the mess...

Page 66: ...d then tap the switch to activate it 3 Change the notification settings Notification sound Change the notification sound Vibrate when sound plays Set the device to vibrate when you receive messages Pop up display Set the device to display messages in pop up windows Preview message Set the device to display message content on the locked screen and in pop up windows Setting a message reminder You ca...

Page 67: ...vider Browsing webpages 1 On the Apps screen tap Samsung Internet 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To view the toolbars drag your finger downwards slightly on the screen Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks saved webpages ...

Page 68: ... change your password or the lock method Tap Settings Privacy Secret mode security Change password To set your registered fingerprint as the lock method along with the password tap the Fingerprints switch to activate it Refer to Fingerprint recognition for more information about using your fingerprints Deactivating secret mode In the toolbar at the bottom of the screen tap Tabs TURN OFF SECRET MOD...

Page 69: ...etrieve new emails To manually retrieve emails swipe downwards on the screen Tap an email on the screen to read it If email syncing is disabled new emails cannot be retrieved To enable email syncing tap your account name and then tap the Sync account switch to activate it Camera Introduction Take photos and record videos using various modes and settings Camera etiquette Do not take photos or recor...

Page 70: ...on the region or service provider Some camera features are not available when you launch Camera from the locked screen or when the screen is turned off while the security features are activated Using swipe gestures Quickly control the preview screen by swiping in different directions You can change the shooting mode switch between cameras or apply filter effects Front camera preview Rear camera pr...

Page 71: ...vailable in some shooting modes Basic shooting Taking photos or recording videos 1 Tap the image on the preview screen where the camera should focus 2 Tap to take a photo or tap to record a video To take a series of photos tap and hold Spread two fingers apart on the screen to zoom in and pinch to zoom out To adjust the brightness of photos or videos tap the screen When the adjustment bar appears ...

Page 72: ...es not indicate device performance problems Locking the focus and exposure You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a ...

Page 73: ...ghtly lit objects Higher values are for fast moving or poorly lit objects However higher ISO settings can result in noise in photos Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure Panorama Take a series of photos horizontally or vertically and then stitch them together to create a wide scene To get the best shots ...

Page 74: ...of moving subjects On the shooting modes list tap Continuous shot Tap and hold to take several photos continuously HDR Rich tone Take photos with rich colours and reproduce details even in bright and dark areas On the shooting modes list tap HDR Rich tone Without effect With effect Night Take a photo in low light conditions without using the flash On the shooting modes list tap Night ...

Page 75: ...e time is up the device will take a photo To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits This feature is available only in Selfie mode 1 On the preview screen tap 2 Select the options below to apply beaut...

Page 76: ...l appear When the time is up the device will take a photo To use various shooting options for the front camera tap Ways to take pictures and then tap the switches to activate them 5 Slowly swivel the device left and then right or vice versa to take a wide self portrait The device will take additional photos when the white frame moves to each end of the viewfinder window Make sure to keep the white...

Page 77: ...ght in the centre portion of the shot to calculate the exposure of the shot Spot uses the light in a concentrated centre area of the shot to calculate the exposure of the shot Matrix averages the entire scene Activate or deactivate the flash Camera settings On the preview screen tap The available options may vary depending on the shooting mode and which camera is being used REAR CAMERA Picture siz...

Page 78: ...location tag to the photo GPS signal strength may decrease in locations where the signal is obstructed such as between buildings or in low lying areas or in poor weather conditions Your location may appear on your photos when you upload them to the Internet To avoid this deactivate the location tag setting Review pictures Set the device to show photos after capturing them Quick launch Set the devi...

Page 79: ...Applications 79 Gallery Introduction View images and videos stored in your device You can also manage images and videos by album or create stories to share with others ...

Page 80: ...nimate or Collage and then select images You can select up to six images for your collage Viewing albums You can sort the images and videos saved in your device by folder or album The animations or collages you have created will also be sorted in your folders on the albums list On the Apps screen tap Gallery ALBUMS and select an album Viewing stories When you capture or save images and videos the ...

Page 81: ...y STORIES 2 Select a story to share 3 Tap INVITE tick contacts and then tap DONE When your contacts accept the share request the story will be shared and more images and videos can be added to the story by your contacts To use this feature your phone number must be verified You may incur additional charges when sharing files via the mobile network If the recipients have not verified their phone nu...

Page 82: ...ap the Samsung Cloud switch to activate it Images and videos captured on the device will be automatically saved to Samsung Cloud Deleting images or videos Deleting an image or a video Select an image or a video and tap Delete at the bottom of the screen Deleting multiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap...

Page 83: ... 2 Tap or double tap a date If the date already has saved events or tasks in it tap the date and tap 3 Enter event details Select a calendar to use or sync with Attach a map showing the location of the event Enter the location of the event Add a note Enter a title Set a start and end date for the event Add more details Set an alarm 4 Tap SAVE to save the event ...

Page 84: ... and then tap Calendar Samsung account or Sync Calendar To add accounts to sync with open the Apps screen and tap Calendar Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appear on the list S Health Introduction S Health helps you manage your wellness and fitness Set fitness goals check your progress and keep track of your overall welln...

Page 85: ...alth menus and trackers to monitor your wellness and fitness You can also compare your step count records with other S Health users compete with your friends and view health tips Tap Samsung S Health on the Apps screen Some features may not be available depending on the region View and manage trackers View health tips Compare your step count records with other S Health users or compete with your f...

Page 86: ... discontinued without prior notice The purpose for data collection is limited to providing the service that you have requested including providing additional information to enhance your wellness sync data data analysis and statistics or to develop and provide better services But if you sign in to your Samsung account from S Health your data may be saved on the server for data backup purposes Perso...

Page 87: ...rms and Conditions and Privacy Policy of S Health carefully before using it SVoice Introduction Perform various tasks simply by speaking This app may appear on the Apps screen depending on the region or service provider Setting a wake up command You can launch SVoice using your own wake up command When launching SVoice for the first time tap START and set your own wake up command To change the wak...

Page 88: ...vice recognises the command the device will perform the corresponding action To repeat a voice command or say a different command tap or say the preset wake up command Tips for better voice recognition Speak clearly Speak in quiet places Do not use offensive or slang words Avoid speaking in dialectal accents The device may not recognise your commands or may perform unwanted commands depending on y...

Page 89: ...um image at the bottom of the screen to open the music player screen Change the repeat mode Skip to the next song Tap and hold to fast forward Pause and resume playback Set the files as your favourite song Access additional options Adjust the volume Skip to the previous song Tap and hold to rewind Turn on shuffle Open the play list Access the sound quality and effects settings ...

Page 90: ...ditional options Change screen ratio Pause and resume playback Create a GIF animation Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Voice Recorder Introduction Use different recording ...

Page 91: ...p Samsung Voice Recorder 2 Tap to start recording Speak into the microphone Tap to pause recording While making a voice recording tap Bookmark to insert a bookmark Change the recording mode Start recording 3 Tap to finish recording 4 Enter a file name and tap SAVE ...

Page 92: ...o system language does not match the language you are speaking the device will not recognise your voice Before using this feature tap the current language to set the voice memo system language My Files Access and manage various files stored in the device On the Apps screen tap Samsung My Files This app may appear in the Tools folder depending on the region or service provider View files that are s...

Page 93: ...llowing options Category Create or set a category Tasks Add tick boxes at the beginning of each row to create a list of tasks Image Insert images Drawing Write or draw memos to insert You can select pen thickness and colour Voice Make a voice recording to insert To save the memo tap SAVE To edit a memo tap a memo and then tap the content of the memo Searching for memos Tap SEARCH on the memos list...

Page 94: ...larm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alarms Tap and hold an alarm tick alarms to delete and then tap DELETE WORLD CLOCK On the Apps screen tap Clock W...

Page 95: ...and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the timer goes off Calculator Perform simple or complex calculations Tap Calculator on the Apps screen Rotate the device to landscape orientation to display the scientific calculator If Auto rotate is disabled tap to display the scientific calculator To see the calculation history tap HISTOR...

Page 96: ...nning for the first time Tap to turn on the FM radio Select the radio station you want from the stations list View the list of available stations Access additional options Scan and save available stations automatically Turn the FM radio on or off Record a song from the FM radio Add the current radio station to the favourites list Enter radio station frequency manually Fine tune the frequency Searc...

Page 97: ...pp information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Chrome Search for information and browse webpages Gmail Send or receive emails via the Google Mail service Maps Find your location on the map search the world map and view location information for various places around you Play Music Discover listen t...

Page 98: ...ouTube Watch or create videos and share them with others Photos Search for manage and edit all your photos and videos from various sources in one place Hangouts Send messages images and emoticons to your friends and have video calls with them Google Search quickly for items on the Internet or your device ...

Page 99: ... use Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from theWi Fi networks list Networks that require a password appear with a lock icon 3 Tap CONNECT Once the device connects to aWi Fi network the device will reconnect to that network each time it is available without requiring a password To prevent the device ...

Page 100: ...ion request Sending and receiving data You can share data such as contacts or media files with other devices The following actions are an example of sending an image to another device 1 Tap Gallery on the Apps screen 2 Select an image 3 Tap Share Wi Fi Direct and select a device to transfer the image to 4 Accept theWi Fi Direct connection request on the other device If the devices are already conn...

Page 101: ...example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices are listed 2 Select a device to pair with If the device you want to pai...

Page 102: ... the device you want to pair with is not in the list request that the device turns on its visibility option 4 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bluetooth The device displays the paired devices in the list 2 Tap next to the device name to unpair 3 Tap Unpair Phone visibility Allow other devices to find yo...

Page 103: ...videos and webpages accessed via the mobile network This feature may not be available depending on the region or service provider Wi Fi data usage Monitor yourWi Fi data usage Restrict networks SelectWi Fi networks to prevent apps running in the background from using them To change the monthly reset date for the monitoring period tap Billing cycle Start billing cycle on Limiting data usage Set the...

Page 104: ...s You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps The device contains a built in NFC antenna Handle the device carefully to avoid damaging the NFC antenna Using the NFC feature Use the NFC feature to send images or contacts to other devices and read product information from NFC tags 1 On the Settings screen tap Connect...

Page 105: ...it 2 Touch the NFC antenna area on the back of your device to the NFC card reader To set the default payment app open the Settings screen and tap Connections NFC and payment Tap and pay PAYMENT and then select an app The payment services list may not include all available payment apps Sending data Allow data exchange when your device s NFC antenna touches the other device s NFC antenna 1 On the Se...

Page 106: ...t available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile hotspot and tethering You may incur additional charges when using this feature Mobile hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Bluetooth tethering Use Bluetooth tethering to share the device s mobile data connection with comp...

Page 107: ...hen enter a password and tap SAVE 3 On the other device s screen search for and select your device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet Mobile networks Configure your mobile network settings On the Settings screen tap Connections Mobile networks Data roaming Set the device to use data connections when you are roaming N...

Page 108: ...ys on Smart dual SIM Set the device to allow incoming calls from the other SIM or USIM card during a call When this feature is enabled you may incur additional charges for call forwarding depending on the region or service provider Location Change settings for location information permissions On the Settings screen tap Connections Location Locating method Select a method to use for locating your d...

Page 109: ...orLink for more information Download booster Set the device to download files larger than 30 MB faster viaWi Fi and mobile networks simultaneously Refer to Download booster for more information VPN Set up and connect to virtual private networks VPNs Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print ima...

Page 110: ... s MirrorLink apps on the vehicle s head unit monitor On the Settings screen tap Connections More connection settings MirrorLink Your device is compatible with vehicles that support MirrorLink version 1 1 or higher Connecting your device to a vehicle via MirrorLink When using this feature for the first time connect the device to aWi Fi or mobile network 1 Pair your device with a vehicle via Blueto...

Page 111: ...n This feature supports HypertextTransmission Protocol HTTP 1 1 and Hypertext Transmission Protocol Secure HTTPS The feature cannot be used with other protocols such as FTP Sounds and vibration Change settings for various sounds on the device On the Settings screen tap Sounds and vibration Sound mode Set the device to use sound mode or silent mode Vibrate while ringing Set the device to vibrate an...

Page 112: ...tions from the selected app Show silently Set the device to mute notification sounds and hide notification previews On lock screen Show or hide notifications from the selected app when the device is locked Set as priority Display notifications at the top of the notification panel and include them in the allowed list when Do not disturb is activated Display Options Change the display and the Home s...

Page 113: ...Screensaver Set the device to launch a screensaver when the device is charging or connected to a dock Easy mode Easy mode provides an easier user experience by using a simpler layout and bigger icons on the Home screen Some app features may not be available in easy mode Switching to easy mode 1 On the Settings screen tap Display Easy mode Easy mode 2 Tap DONE Returning to standard mode Swipe to th...

Page 114: ...looking at the display One handed mode Activate one handed operation mode for your convenience when using the device with one hand This feature may not be available depending on the region or service provider Quick launch Camera Set the device to launch the camera by pressing the Home key twice quickly Device assistance app Customise the settings for device assistance apps Multi window Select a Mu...

Page 115: ...y three times You can also send sound recordings along with the message to the recipients Refer to Send SOS messages for more information Direct share Set the device to display the people you contacted on the sharing options panel to allow you to share content directly Send SOS messages In an emergency situation quickly press the Power key three times The device sends messages to your emergency co...

Page 116: ...es an overview of the status of your device s battery storage memory and system security You can also automatically optimise the device with a tap of your finger Battery Storage Device security Memory Using the quick optimisation feature On the Settings screen tap Device maintenance FIX NOW or OPTIMISE NOW The quick optimisation feature improves device performance through the following actions Cle...

Page 117: ...nitor options Storage Check the status of the used and available memory On the Settings screen tap Device maintenance Storage The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device Managing the memory To delete residual files such as...

Page 118: ... screen Notifications Set whether or not to show notification content on the locked screen and select which notifications to display Secure lock settings Change screen lock settings for the selected lock method Fingerprint Scanner Register your fingerprint to the device to secure the device or sign in to your Samsung account Refer to Fingerprint recognition for more information This feature may no...

Page 119: ... lock Verify Samsung account This feature may not be available depending on the region or service provider Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device The likelihood of the fingerprint sensor confusing two different fingerprints is very low However in rare cases where separate fingerprints are very similar the sensor may recogn...

Page 120: ...u bend your finger or use a fingertip the device may not recognise your fingerprints Make sure to cover the entire Home key with your finger To improve recognition performance register fingerprints of the hand used most often to perform tasks on the device In dry environments static electricity can build up in the device Avoid using this feature in dry environments or before using the feature disc...

Page 121: ...purchase content from Galaxy Apps 1 On the Settings screen tap Lock screen and security Fingerprint Scanner 2 Unlock the screen using the preset screen lock method 3 Tap the Samsung account switch to activate it 4 Sign in to your Samsung account Unlocking the screen with fingerprints You can unlock the screen with your fingerprint instead of using a pattern PIN or password 1 On the Settings screen...

Page 122: ...ore securely in Samsung Cloud Check the usage status of your Samsung Cloud storage and sync back up and restore your data On the Settings screen tap Cloud and accounts Samsung Cloud Manage cloud storage View the amount of storage space you are currently using in Samsung Cloud and the amount of usage by data type You can also delete backup data from old devices after restoring data BACK UP AND REST...

Page 123: ... name select the account to remove and then tap Settings Remove account or tap Remove account Backup and restore Change the settings for managing settings and data On the Settings screen tap Cloud and accounts Backup and restore SAMSUNG ACCOUNT Backup settings Back up your personal information and app data to Samsung Cloud You can also set the device to automatically back up data Restore Restore p...

Page 124: ... text to speech features used whenVoice Assistant is activated such as languages speed and more Direction lock Change the directional combination settings for unlocking the screen Direct access Set the device to open selected accessibility menus when you press the Home key three times quickly Notification reminder Set the device to alert you to notifications that you have not checked at the interv...

Page 125: ...diagnostic information Set the device to automatically send the device s diagnostic and usage information to Samsung Marketing information Set whether to receive Samsung marketing information such as special offers membership benefits and newsletters Reset Reset your device s settings or perform a factory data reset Software update Update your device s software or change the update settings On the...

Page 126: ... status Wi Fi MAC address and serial number Legal information View legal information related to the device such as safety information and the open source licence Device name View and edit the name that will be displayed when connecting your device with other devices via Bluetooth Wi Fi Direct and other methods Model number View the device s model number Software information View the device s softw...

Page 127: ...M or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signal...

Page 128: ...reezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Power key and theVolume Down key simultaneously for more than 7 s...

Page 129: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 130: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 131: ...es may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Another Bluetooth device is not located Ensure that the Bluetooth wireless feature is activated on your device Ensure that the Bluetooth wireless f...

Page 132: ...ay cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device maintenance or manually delete unused apps or files to free up storage space Removing the battery To remove the battery contact an authorised service centre To obtain battery removal instructions please visit www samsung com global ecodesign_energy For your ...

Page 133: ... storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Protected Setup Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All o...

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