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Summary of Contents for SM-A260F

Page 1: ...www samsung com USER MANUAL English 03 2019 Rev 1 0 SM A260F SM A260F DS SM A260G DS ...

Page 2: ...ring text Apps and features 44 Installing or uninstalling apps 46 Phone 50 Contacts 53 Messages 56 Internet 57 Camera 62 Gallery 64 Calendar 66 Samsung Max 67 Radio 68 Clock 70 Calculator 70 Google apps Settings 72 Introduction 72 Connections 73 Wi Fi 74 Bluetooth 76 Data saver 76 Mobile Hotspot andTethering 77 SIM card manager dual SIM models 78 More connection settings 79 Sounds and vibration 80...

Page 3: ...Table of Contents 3 86 Accessibility 87 Google 87 User manual 88 System Appendix 90 Troubleshooting ...

Page 4: ... registry settings or modified operating system software Attempting to customise the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely responsible ...

Page 5: ...You can set the touchscreen to turn off automatically when you are not using it Launch the Settings app tap Display Screen timeout and then select the length of time you want the device to wait before turning off the touchscreen To set the touchscreen to automatically adjust its brightness based on the surrounding environment launch the Settings app tap Display and then tap the Auto brightness swi...

Page 6: ...stop charging Do the following when the device heats up Disconnect the charger from the device and close any running apps Wait for the device to cool down and then begin charging the device again If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place fo...

Page 7: ... recording videos for extended periods When streaming videos while using the maximum brightness setting When connecting to aTV While multitasking or when running many apps in the background When using Multi window When updating or installing apps while recording videos When downloading large files during a video call When recording videos while using a navigation app When using large amount of dat...

Page 8: ...ontinues to overheat contact a Samsung Service Centre Device limitations when the device overheats When the device heats up the features and performance may be limited or the device may turn off to cool down The feature is only available on supported models If the device becomes hotter than usual a device overheating message will appear To lower the device s temperature the screen brightness and t...

Page 9: ...very cold or very hot temperatures Do not expose your device to direct sunlight for extended periods Do not use or store your device for extended periods in very hot areas such as inside a car in the summertime Do not place the device in any areas that may overheat such as on an electric heating mat Do not store your device near or in heaters microwaves hot cooking equipment or high pressure conta...

Page 10: ...ces and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty Availability of all accessories is subject ...

Page 11: ...Basics 11 Device layout Multipurpose jack Proximity sensor Speaker Power key Touchscreen Front camera Volume key ...

Page 12: ...ose the camera lens to a strong light source such as direct sunlight If the camera lens is exposed to a strong light source such as direct sunlight the camera image sensor may be damaged A damaged image sensor is irreparable and will cause dots or spots in pictures If you use the device with its glass or acrylic body broken there may be a risk of injury Use the device only after it has been repair...

Page 13: ...ion Using a Samsung approved screen protector is recommended Unapproved screen protectors may cause the sensors to malfunction Do not allow water to contact the touchscreen The touchscreen may malfunction in humid conditions or when exposed to water Do not cover the proximity sensor area with screen accessories such as a screen protector or stickers Doing so may cause the sensor to malfunction Har...

Page 14: ...has been unused for extended periods Use only Samsung approved chargers batteries and cables Unapproved chargers or cables can cause the battery to explode or damage the device Connecting the charger improperly may cause serious damage to the device Any damage caused by misuse is not covered by the warranty To save energy unplug the charger when not in use The charger does not have a power switch ...

Page 15: ...cket Reducing the battery consumption Your device provides various options that help you conserve battery power Optimise the device using the smart manager feature When you are not using the device turn off the screen by pressing the Power key Activate power saving mode Close unnecessary apps Deactivate the Bluetooth feature when not in use Deactivate auto syncing of apps that need to be synced De...

Page 16: ...such as a computer may result in a slower charging speed due to a lower electric current The device can be used while it is charging but it may take longer to fully charge the battery If the device receives an unstable power supply while charging the touchscreen may not function If this happens unplug the charger from the device While charging the device and the charger may heat up This is normal ...

Page 17: ...ngle device In some areas data transfer speeds may be slower if two SIM cards are inserted in the device than when one SIM card is inserted Use caution not to lose or let others use the SIM or USIM card Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards Some LTE services may not be available depending on the service provider For more information about servi...

Page 18: ...Basics 18 Dual SIM models 4 3 1 2 5 ...

Page 19: ... the tray with the gold coloured contacts facing downwards Place the primary SIM or USIM card on the tray 1 1 and the secondary SIM or USIM card on the tray 2 2 1 2 Tray 1 Tray 2 4 Gently press the SIM or USIM card into the tray to secure it If the card is not fixed firmly into the tray the SIM card may leave or fall out of the tray 5 Insert the tray back into the tray slot If you insert the tray ...

Page 20: ...ls Nano SIM card 1 Nano SIM card 2 microSD card Use only a nano SIM card Removing the SIM or USIM card 1 Insert the ejection pin into the hole next to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Remove the SIM or USIM card 4 Insert the tray back into the tray slot ...

Page 21: ...M or USIM cards Launch the Settings app tap Connections SIM card manager and then select a SIM or USIM card to access the following options Name Change the display name of the SIM or USIM card Network mode Select a network type to use with the SIM or USIM card Setting preferred SIM or USIM cards When two cards are activated you can assign voice calls messaging and data services to specific cards L...

Page 22: ... corrupt the data stored in it Use caution to insert the memory card right side up The device supports the FAT and the exFAT file systems for memory cards When inserting a card formatted in a different file system the device will ask to reformat the card or will not recognise the card To use the memory card you must format it If your device cannot format or recognise the memory card contact the me...

Page 23: ... next to the tray to loosen the tray Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged 2 Pull out the tray gently from the tray slot When you remove the tray from the device the mobile data connection will be disabled ...

Page 24: ... insert the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device Removing the memory card Before removing the memory card first unmount it for safe removal Launch the Settings app and tap Smart Manager Storage Storage settings SD card UNMOUNT 1 Insert the ejection...

Page 25: ...device Launch the Settings app and tap Smart Manager Storage Storage settings SD card Format Before formatting the memory card remember to make backup copies of all important data stored in the memory card The manufacturer s warranty does not cover loss of data resulting from user actions Turning the device on and off Press and hold the Power key for a few seconds to turn on the device When you tu...

Page 26: ...usly for more than 7 seconds to restart it Power key Volume Down key Initial setup When you turn on your device for the first time or after performing a data reset follow the on screen instructions to set up your device The initial setup procedures may vary depending on the device s software and your region You can set up your device with Bixby depending on the selected device language 1 Turn on t...

Page 27: ...age and select Select a language 3 Activate or deactivate the mobile network and tap NEXT 4 Select aWi Fi network and connect to it If you do not connect to aWi Fi network you may not be able to set up some device features during the initial setup ...

Page 28: ... is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices TVs and the Samsung website Once your Samsung account has been registered you can keep your data up to date and secure across your Samsung devices with Samsung Cloud track and control your lost or stolen device see tips and tricks from Samsung Members and more Create your Samsung accou...

Page 29: ... to the device 1 Launch the Settings app and tap Accounts Accounts Add account Samsung account 2 Enter your Samsung account ID and password and tap SIGN IN If you forget your account information tap Find ID or Reset password You can find your account information when you enter the required information Removing your Samsung account When you remove your registered Samsung account from the device you...

Page 30: ...y excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doing so may result in afterimages screen burn in or ghosting The device may not recognise touch inputs close to the edges of the screen which are outside of the touch input area Tapping Tap the screen Tapping and holding Tap and hold the screen for app...

Page 31: ...Basics 31 Double tapping Double tap the screen Swiping Swipe upwards downwards to the left or to the right Spreading and pinching Spread two fingers apart or pinch on the screen ...

Page 32: ...e according to the app currently being used or usage environment Back button Home button Recents button Button Function Recents Tap to open the list of recent apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant Go app Back Tap to return to the previous screen Setting the navigation bar Change the order of the buttons on the navigation bar Launch the Settings app ...

Page 33: ...ssing all of the device s features It displays widgets shortcuts to apps and more The Apps screen displays icons for all apps including newly installed apps The screen may appear differently depending on the region or service provider A widget Navigation bar soft buttons Favourite apps ...

Page 34: ...n Home screen Apps screen Moving items Tap and hold an item and then drag it to a new location To move the item to another panel drag it to the side of the screen To add a shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bo...

Page 35: ...r containing the selected apps will be created Tap Enter folder name and enter a folder name Adding more apps You can add an app by dragging it to the folder Moving apps from a folder Tap and hold an app to drag it to a new location Deleting a folder Tap and hold a folder and then tap Delete folder Only the folder will be deleted The folder s apps will be relocated to the Apps screen ...

Page 36: ... the wallpaper settings for the Home screen and the locked screen Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Tap and hold a widget and then drag it to the Home screen The widget will be added on the Home screen Home screen settings Change the size of the grid to display more or fewer items on the Home screen an...

Page 37: ...No signal Signal strength Roaming outside of normal service area GPRS network connected EDGE network connected UMTS network connected HSDPA network connected HSPA network connected LTE network connected LTE enabled models Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Vibration mode activated Flig...

Page 38: ...reen and locks it Also the screen turns off and automatically locks if the device is not used for a specified period To unlock the screen swipe in any direction when the screen turns on If the screen is off press the Power key to turn on the screen Locked screen ...

Page 39: ... code whenever unlocking it Swipe Swipe in any direction on the screen to unlock it Pattern Draw a pattern with four or more dots to unlock the screen PIN Enter a PIN with at least four numbers to unlock the screen Password Enter a password with at least four characters numbers or symbols to unlock the screen None Do not set a screen lock method Screen capture Capture a screenshot while using the ...

Page 40: ...iew the details To open the notification panel drag the status bar downwards To close the notification panel swipe upwards on the screen You can open the notification panel even on the locked screen You can use the following functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick se...

Page 41: ...e features Swipe downwards on the notification panel to view more buttons To change feature settings tap the text under each button To view more detailed settings tap and hold a button To rearrange buttons tap Button order tap and hold a button and then drag it to another location ...

Page 42: ...Enter uppercase For all caps tap it twice Enter a space Changing the input language Tap Languages and types MANAGE INPUT LANGUAGES and then select the languages to use When you select two or more languages you can switch between the input languages by swiping to the left or right on the space key Changing the keyboard Tap Languages and types select a language and then select the keyboard type you ...

Page 43: ...t was used Enter text by voice Start or pause entering text by voice Enter emoticons Change the keyboard for one handed operation Change the keyboard settings Copying and pasting 1 Tap and hold over text 2 Drag or to select the desired text or tap SELECT ALL to select all text 3 Tap COPY or CUT 4 Tap and hold where the text is to be inserted and tap PASTE ...

Page 44: ...apps tap INSTALL To purchase and download apps where charges apply tap the price and follow the on screen instructions To change the auto update settings tap Settings Auto update apps and then select an option Play Store Purchase and download apps Launch the Play Store app Installing apps Browse apps by category or search for apps by keyword Select an app to view information about it To download f...

Page 45: ...When you open an app a pop up window may appear and request access to certain features or information Tap ALLOW on the pop up window to grant permissions to the app To view your app permission settings launch the Settings app and tap Apps and notifications All apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission ...

Page 46: ...If the keypad does not appear on the screen tap to open the keypad 2 Tap to make a voice call Create a new contact Add the number to an existing contact Preview the phone number Hide the keypad Delete a preceding character Access additional options Making calls from the locked screen On the locked screen drag outside the circle ...

Page 47: ... drag outside the large circle Rejecting a call When a call comes in drag outside the large circle To send a message when rejecting an incoming call drag the SEND MESSAGE bar upwards You can send a text message to reject a call To create various rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Missed calls If a call is missed the icon appears...

Page 48: ... Tap the Block unknown callers switch to activate the feature Options during calls If the area around the rear camera is covered unwanted noises may incur during a call Remove accessories such as a screen protector or stickers around the rear camera area During a voice call The following actions are available Access additional options Add call Dial a second call The first call will be put on hold ...

Page 49: ...hone app 2 Enter the number If the keypad does not appear on the screen tap to open the keypad 3 Tap CREATE CONTACT to create a new contact or tap UPDATE EXISTING to add the number to an existing contact Adding a phone number to Contacts from the calls list 1 Launch the Phone app 2 Tap a caller s image or tap a phone number Details 3 Tap Create contact to create a new contact or tap Update existin...

Page 50: ...ct 1 Launch the Contacts app tap and then select a storage location 2 Select a storage location and tap SELECT 3 Enter contact information Select a storage location Add an image Open more information fields Enter contact information Depending on the selected storage location the types of information you can save may vary 4 Tap SAVE ...

Page 51: ...ts Sync your device contacts with online contacts saved in your web accounts 1 Launch the Settings app tap Accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Contacts switch to activate it This feature is not supported for some accounts Searching for contacts Launch the Contacts app Use one of the following search methods Scroll up or down the contacts list D...

Page 52: ...d tap Share 2 Select contacts and tap SHARE 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Labels 2 Tap CREATE and enter a label name 3 Tap Add member select contacts to add to the group and then tap DONE 4 Tap SAVE Sending a group message You can send a group message to a group s members at the ...

Page 53: ...the contact s name Details 2 Tap Link contacts 3 Select contacts and tap LINK Deleting contacts 1 Launch the Contacts app and tap Delete 2 Select contacts and tap DELETE To delete contacts one by one open the contacts list and tap a contact s image or tap a contact s name Details Then tap Delete Messages Introduction Send and view messages by conversation Sending messages You may incur additional ...

Page 54: ...Viewing messages Messages are grouped into message threads by contact You may incur additional charges for receiving messages when you are roaming 1 Launch the Messages app 2 On the messages list select a contact 3 View your conversation To reply to the message tap Enter message enter a message and then tap To adjust the font size spread two fingers apart or pinch on the screen ...

Page 55: ...ions and more 1 Launch the Messages app tap Settings Notifications and then tap the switch to activate it 2 Change the notification settings Setting a message reminder You can set an alert at an interval to let you know that you have unchecked notifications If this feature is not activated launch the Settings app tap Apps and notifications Notifications App notifications Messages and then tap the ...

Page 56: ...aunch the Internet app 2 Tap the address field 3 Enter the web address or a keyword and then tap Go To switch between tabs quickly swipe to the left or right on the address field Bookmark the current webpage Open the homepage Move between pages Open the browser s tab manager Access additional options Refresh the current webpage View your bookmarks and recent browsing history ...

Page 57: ...os in places where you may violate other people s privacy Launching Camera Use the following methods to launch Camera Launch the Camera app On the locked screen drag outside the circle Some methods may not be available depending on the region or service provider Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the s...

Page 58: ...mbnail Take a photo Record a video Camera settings Switch between the front and rear cameras Options for current shooting mode To adjust the brightness of photos or videos tap the screen When the adjustment bar appears drag on the adjustment bar towards or To capture an image from the video while recording tap To change the focus while recording a video tap where you want to focus To use auto focu...

Page 59: ...and out Spread two fingers apart on the screen to zoom in and pinch to zoom out Zooming features are available only when using the rear camera Using the focus and exposure features Locking the focus AF and exposure AE You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources Tap and hold the area to fo...

Page 60: ...ownwards or tap to switch to the front camera for self portraits 2 Face the front camera lens 3 Tap to take a photo Applying beauty effects You can modify facial features such as your skin tone or face shape before taking self portraits You can also try various makeups on your face 1 On the preview screen tap 2 Select the options to apply beauty effects to your face and take a photo of yourself Sk...

Page 61: ...g mode REAR CAMERA Picture size rear Select a resolution for photos Using a higher resolution will result in higher quality photos but they will take up more memory Video size rear Select a resolution for videos Using a higher resolution will result in higher quality videos but they will take up more memory COMMON Grid lines Display viewfinder guides to help composition when selecting subjects Loc...

Page 62: ...l appear when you insert a memory card Reset settings Reset the camera settings Gallery Introduction View images and videos stored in your device You can also manage images and videos by album Viewing images 1 Launch the Gallery app and tap PICTURES 2 Select an image Access additional options Rotate the image Delete the image Share the image with others Modify the image ...

Page 63: ... Tap and hold to fast forward Access additional options Rotate the screen Change screen ratio Pause and resume playback Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or right on the playback screen Viewing albums You...

Page 64: ...ltiple images and videos 1 On the Gallery screen tap and hold an image or a video to delete 2 Tick the images or videos to delete 3 Tap DELETE Calendar Manage your schedule by entering upcoming events in your planner Creating events 1 Launch the Calendar app and tap or double tap a date If the date already has saved events in it tap the date and tap ...

Page 65: ...vents with your accounts 1 Launch the Settings app tap Accounts Accounts and select the account to sync with 2 Tap Sync account and tap the Sync Calendar switch to activate it This feature is not supported for some accounts To add accounts to sync with launch the Calendar app and tap Manage calendars Add account Then select an account to sync with and sign in When an account is added it will appea...

Page 66: ...ay not be available depending on the region or service provider Some webpages or content may not be available when this feature is activated depending on the service provider or the mobile network conditions Launch the Samsung Max app View the Samsung Max information you set Manage your Mobile data usage Manage yourWi Fi data usage Access the Samsung Max settings Manage apps that are allowed to us...

Page 67: ...requency manually Fine tune the frequency Play through the speaker View the list of available stations Add the current radio station to the favourites list Search for an available radio station Turn the FM radio on or off Playing through the speaker You can listen to the radio through the speaker instead of the connected earphone Tap Scanning radio stations Launch the Radio app Tap SCAN and then s...

Page 68: ...hich the alarm will repeat set other various alarm options and then tap SAVE To open the keypad to enter an alarm time tap the time input field To activate or deactivate alarms tap the switch next to the alarm in the alarms list Stopping alarms Tap DISMISS to stop an alarm If you have previously enabled the snooze option tap SNOOZE to repeat the alarm after a specified length of time Deleting alar...

Page 69: ... DELETE STOPWATCH 1 Launch the Clock app and tap STOPWATCH 2 Tap START to time an event To record lap times while timing an event tap LAP 3 Tap STOP to stop timing To restart the timing tap RESUME To clear lap times tap RESET TIMER 1 Launch the Clock app and tap TIMER 2 Set the duration and then tap START To open the keypad to enter the duration tap the duration input field 3 Tap DISMISS when the ...

Page 70: ... simply tap You can convert various values such as home car personal or any loan Google apps Google provides entertainment social network and business apps You may require a Google account to access some apps To view more app information access each app s help menu Some apps may not be available or may be labelled differently depending on the region or service provider Google Go Search quickly for...

Page 71: ...round you Chrome Search for information and browse webpages Files Simply browse share and back up files with cleaning recommendations to clear your cache and remove duplicate files Play Music Discover listen to and share music on your device You can upload music collections stored on your device to the cloud and access them later ...

Page 72: ...ith other Bluetooth enabled devices Refer to Bluetooth for more information Data usage Keep track of your data usage amount and customise the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit You can also activate the data saver feature to prevent some apps running in the backgrou...

Page 73: ...hey are not being used More connection settings Customise settings to control other features Refer to More connection settings for more information Wi Fi Activate theWi Fi feature to connect to aWi Fi network and access the Internet or other network devices Connecting to aWi Fi network 1 On the Settings screen tap Connections Wi Fi and then tap the switch to activate it 2 Select a network from the...

Page 74: ... example pirating copies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and then tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want t...

Page 75: ... select a device to transfer the image to If your device has paired with the device before tap the device name without confirming the auto generated passkey If the device you want to pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Unpairing Bluetooth devices 1 On the Settings screen tap Connections Bl...

Page 76: ...h other devices when the network connection is not available Connections can be made viaWi Fi USB or Bluetooth On the Settings screen tap Connections Mobile Hotspot andTethering You may incur additional charges when using this feature Mobile Hotspot Use the mobile hotspot to share the device s mobile data connection with computers or other devices Configure Mobile Hotspot Configure network setting...

Page 77: ...r device from theWi Fi networks list 4 On the connected device use the device s mobile data connection to access the Internet SIM card manager dual SIM models Activate your SIM or USIM cards and customise the SIM card settings Refer to Using dual SIM or USIM cards dual SIM models for more information On the Settings screen tap Connections SIM card manager Calls Select a SIM or USIM card for voice ...

Page 78: ...plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers you want to connect the device to 1 On the Settings screen tap Connections More connection settings Printing Add service 2 Search for a printer plug in in Play Sto...

Page 79: ...ng Set the device to vibrate and play a ringtone for incoming calls Volume Adjust the volume level for call ringtones music and videos system sounds and notifications Ringtone Change the call ringtone Notification sounds Change the notification sound Do not disturb Set the device to mute incoming calls notification sounds and media except for allowed exceptions Touch sounds Set the device to sound...

Page 80: ...htness Set the device to save power by adjusting the brightness of the display automatically Outdoor mode Activate outdoor mode to make the display easier to see in bright conditions Font size Change the font size Wallpaper Change the wallpaper settings for the Home screen and the locked screen Show battery percentage Set the device to display the remaining battery life Navigation bar Change the n...

Page 81: ...o preview the selected option tap PREVIEW When you tap the screen while your screensaver is displayed the screen will turn on If you set the period you want to use a screensaver tap Set when to use and select an option Smart Manager The smart manager feature provides an overview of the status of your device s battery storage memory and performance enhancer You can also automatically optimise the d...

Page 82: ...less than the specified capacity because the operating system and default apps occupy part of the memory The available capacity may change when you update the device You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website Managing the memory To delete residual files such as cache tap CLEAN NOW To delete files or uninstall apps ...

Page 83: ... features available Network connections except for the mobile network will be deactivated Tap TURN ON MAXIMUM POWER SAVING MODE tap option switches activated and then tap APPLY After entering maximum power saving mode on the Home screen tap and select an app to use To remove apps tap Edit and select an app with To deactivate maximum power saving mode tap Turn off Maximum power saving mode The esti...

Page 84: ...thod selected Google Play Protect Set the device to check for harmful apps and behaviour and warn about potential harm and remove them Find My Device Activate or deactivate the Find My Device feature Access the Find My Mobile website findmymobile samsung com to track and control your lost or stolen device You can also allow the Google location service to provide more accurate information about the...

Page 85: ... as your email address on the locked screen Notifications Set whether or not to show notifications on the locked screen and select which notifications to display Smart Lock You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected For example if you have set your home as a trusted location when you get home your device will detect the location and a...

Page 86: ...us settings to improve accessibility to the device On the Settings screen tap Accessibility The available options may vary depending on the region or service provider Font size Change the font size Magnification Set the device to magnify the screen and to zoom in on a specific area Large mouse touchpad pointer Enlarge the pointer when using an external mouse or touchpad Negative colours Reverse th...

Page 87: ...l with Power button Change the method of ending calls Text to speech Change the settings for text to speech features used whenVoice Assistant is activated such as languages speed and more Accessibility shortcut Set the device to activateVoice Assistant or Samsung universal switch when you press and hold theVolume Up key and theVolume Down key simultaneously for more than 3 seconds Google Configure...

Page 88: ...ic info to Samsung Set the device to automatically send the device s diagnostic and usage information to Samsung Reset Reset your device s settings or perform a factory data reset You can reset all your settings and network settings You can also set the device to restart at a preset time for device optimisation Software update Update your device s software via the firmware over the air FOTA servic...

Page 89: ...anguage will be added to your languages list If you changed the default language the selected language will be added to the top of the list To change the default language from your languages list drag next to a language and move it to the top of the list If an app does not support the default language the next supported language in the list will be used ...

Page 90: ... or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service error messages When you are in areas with weak signals...

Page 91: ... scratched or damaged visit a Samsung Service Centre Your device freezes or encounters a fatal error Try the following solutions If the problem is still not resolved contact a Samsung Service Centre Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the...

Page 92: ...nnected Sound echoes during a call Adjust the volume by pressing theVolume key or move to another area A cellular network or the Internet is often disconnected or audio quality is poor Ensure that you are not blocking the device s internal antenna When you are in areas with weak signals or poor reception you may lose reception You may have connectivity problems due to issues with the service provi...

Page 93: ...horter over time Error messages appear when launching the camera Your device must have sufficient available memory and battery power to operate the camera app If you receive error messages when launching the camera try the following Charge the battery Free some memory by transferring files to a computer or deleting files from your device Restart the device If you are still having trouble with the ...

Page 94: ...evices may not work properly Your device supports multimedia files that are authorised by your network service provider or providers of additional services Some content circulated on the Internet such as ringtones videos or wallpapers may not work properly Bluetooth is not working well If another Bluetooth device is not located or there are connection problems or performance malfunctions try the f...

Page 95: ...s make backup copies of all important data stored in the device Otherwise you cannot restore data if it is corrupted or lost Samsung is not responsible for the loss of data stored in the device A small gap appears around the outside of the device case This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this...

Page 96: ...ying recording or storing in any information storage and retrieval system without the prior written permission of Samsung Electronics Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance All other trademarks an...

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