Samsung SM-A047M User Manual Download Page 103 | Manualshive

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Settings

103

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also
schedule software updates.
On the Settings screen, tap

Software update

.

•

Download and install

: Check for and install updates manually.

•

Auto download over Wi-Fi

: Set the device to download updates automatically when

connected to a Wi-Fi network.

•

Last update

: View information about the last software update.

If emergency software updates are released for your device’s security and to block new
types of security threats, they will be installed automatically without your agreement.

Security updates information

Security updates are provided to strengthen the security of your device and protect your
personal information. For security updates for your model, visit

security.samsungmobile.com

The website supports only some languages.

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Summary of Contents for SM-A047M

Page 1: ...www samsung com USER MANUAL English LTN 12 2022 Rev 1 0 SM A047M SM A047M DS ...

Page 2: ...tion panel 27 Entering text 29 Installing or uninstalling apps 31 Phone 33 Contacts 35 Messages 37 Internet 38 Multi window 40 Samsung Kids 41 Samsung Health 42 Samsung Notes 43 Samsung Members 43 Samsung Global Goals 43 Galaxy Shop 44 Calendar 45 Reminder 46 My Files 46 Clock 46 Calculator 47 Game Booster 48 SmartThings 48 SmartView 49 Google apps 50 Camera 60 Gallery 64 Voice Recorder 64 Radio 6...

Page 3: ...ice overheating situations and solutions Appendix 113 Troubleshooting 119 About Hearing Aid Compatibility HAC Settings 71 Introduction 72 Samsung account 72 Connections 73 Wi Fi 74 Bluetooth 75 Data saver 76 Mobile data only apps 76 Mobile Hotspot 77 More connection settings 78 Connected devices 79 Modes and Routines 79 Using modes 79 Using routines 80 Sounds and vibration 81 Sound quality and eff...

Page 4: ...4 Getting started ...

Page 5: ...d functions Speaker Side key Fingerprint recognition sensor Volume key Touchscreen Front camera Multipurpose jack USBType C Earphone jack SIM card Memory card tray Rear camera Flash Microphone Main antenna Speaker Microphone GPS antenna ...

Page 6: ...ng Service Center If dust or foreign materials enter the microphone speaker or receiver the device s sound may become quiet or certain features may not work If you attempt to remove the dust or foreign materials with a sharp object the device may be damaged and its appearance may be affected Connectivity problems and battery drain may occur in the following situations If you attach metallic sticke...

Page 7: ...a screenshot Press and hold simultaneously to turn off the device Setting the Side key Select an app or feature to launch by pressing the Side key twice Launch the Settings app tap Advanced features Side key and then select an option you want Soft buttons Back button Home button Recents button When you turn on the screen the soft buttons will appear at the bottom of the screen Refer to Navigation ...

Page 8: ...evice s multipurpose jack to charge the battery After fully charging disconnect the charger from the device Quick charging Launch the Settings app tap Battery and device care Battery More battery settings and then activate the feature you want Fast charging To use the fast charging feature use a battery charger that supports Adaptive fast charging You can charge the battery more quickly while the ...

Page 9: ... pop up window that appears on your device is for data transfer Do not select an app from the pop up window Reducing the battery consumption Your device provides various options that help you conserve battery power Optimize the device using the device care feature When you are not using the device turn off the screen by pressing the Side key Activate power saving mode Close unnecessary apps Deacti...

Page 10: ...n approved charger that guarantees the charging performance If the battery is completely discharged the device cannot be turned on immediately when the charger is connected Allow a depleted battery to charge for a few minutes before turning on the device If you use multiple apps at once network apps or apps that need a connection to another device the battery will drain quickly To avoid losing pow...

Page 11: ...rds are inserted in the device than when one SIM card is inserted Some services that require a network connection may not be available depending on the service provider Installing the SIM or USIM card Single SIM card tray Dual SIM card tray 2 1 3 4 1 Insert the ejection pin into the hole next to the tray to loosen the tray 2 Pull out the tray gently from the tray slot 3 Place the SIM or USIM card ...

Page 12: ...t the tray into your device while the tray is wet your device may be damaged Always make sure the tray is dry Fully insert the tray into the tray slot to prevent liquid from entering your device SIM manager dual SIM models Launch the Settings app and tap Connections SIM manager SIM cards Activate the SIM card to use and customize the SIM card settings Preferred SIMs Select to use specific SIM card...

Page 13: ...d into the tray to secure it 4 Insert the tray back into the tray slot Some memory cards may not be fully compatible with the device Using an incompatible card may damage the device or the memory card or corrupt the data stored in it Use caution to insert the memory card right side up Ensure that the ejection pin is perpendicular to the hole Otherwise the device may be damaged When you remove the ...

Page 14: ...nd device care Storage 2 Swipe to the left to view the SD card page 3 Tap Unmount Do not remove external storage such as a memory card or USB storage while the device is transferring or accessing information or right after transferring data Doing so can cause data to be corrupted or lost or cause damage to the external storage or device Samsung is not responsible for losses including loss of data ...

Page 15: ...old the Side key Alternatively open the notification panel swipe downwards and then tap 2 Tap Power off To restart the device tap Restart Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Initial setup When you turn on your device for the first time or after performing a data reset follo...

Page 16: ...and various features of the device This chapter is a common manual for apps and features provided by Samsung devices Depending on the model some content may differ or descriptions of apps or features not available on your device may be included ...

Page 17: ...ng account If you do not have a Samsung account tap Create account Finding your ID and resetting your password If you forget your Samsung account ID or password tap Find ID or Forgot password on the Samsung account sign in screen You can find your ID or reset your password after you enter the required information Signing out of your Samsung account When you sign out of your Samsung account your da...

Page 18: ...apart or pinch on the screen Do not allow the touchscreen to come into contact with other electrical devices Electrostatic discharges can cause the touchscreen to malfunction To avoid damaging the touchscreen do not tap it with anything sharp or apply excessive pressure to it with your fingertips It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods Doi...

Page 19: ...apps Home Tap to return to the Home screen Tap and hold to launch the Google Assistant app Back Tap to return to the previous screen Hiding the navigation bar View files or use apps on a wider screen by hiding the navigation bar Launch the Settings app tap Display Navigation bar and then tap Swipe gestures under Navigation type The navigation bar will be hidden and the gesture hints will appear Ta...

Page 20: ...pe upwards to open the Apps screen To return to the Home screen swipe upwards or downwards on the Apps screen Alternatively tap the Home button or the Back button Home screen Apps screen Finder Favorite apps If you add the Apps button on the Home screen you can open the Apps screen by tapping the button On the Home screen tap and hold an empty area tap Settings and then tap the Show Apps screen bu...

Page 21: ...device s theme Visual elements of interface such as colors icons and wallpapers will change depending on the selected theme Widgets Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen Select a widget and tap Add The widget will be added on the Home screen Settings Configure settings for the Home screen such as the screen layout...

Page 22: ... shortcut to an app on the Home screen tap and hold an item on the Apps screen and then tap Add to Home A shortcut to the app will be added on the Home screen You can also move frequently used apps to the shortcuts area at the bottom of the Home screen Creating folders Create folders and gather similar apps to quickly access and launch apps On the Home screen or the Apps screen tap and hold an app...

Page 23: ...double tap the screen Changing the screen lock method To change the screen lock method launch the Settings app tap Lock screen Screen lock type and then select a method When you set a pattern PIN password or your biometric data for the screen lock method you can protect your personal information by preventing others from accessing your device After setting the screen lock method the device will re...

Page 24: ...nnected Wi Fi connected Bluetooth feature activated Location services being used Call in progress Missed call New text or multimedia message Alarm activated Mute mode Vibration mode Airplane mode activated Error occurred or caution required Battery charging Battery power level The status bar may not appear at the top of the screen in some apps To display the status bar drag down from the top of th...

Page 25: ...wing functions on the notification panel View the notification details and perform various actions Clear all notifications Launch Settings Access the notification settings Quick setting buttons Control connected nearby devices and SmartThings devices and scenes Control media on your device and connected nearby devices Using quick setting buttons Tap quick setting buttons to activate certain featur...

Page 26: ... the Media feature 1 Open the notification panel and tap Media output 2 Tap the icons on the controller to control the playback Controlling nearby devices Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel 1 Open the notification panel and tap Device control Nearby connected devices and SmartThings devices and sc...

Page 27: ...put languages and select the languages to use When you select two or more languages you can switch between the input languages by tapping Changing the keyboard On the navigation bar tap to change the keyboard To change the keyboard type tap Languages and types select a language and then select the keyboard type you want If the keyboard button does not appear on the navigation bar launch the Settin...

Page 28: ...g or to select the desired text or tap Select all to select all text 3 Tap Copy or Cut The selected text is copied to the clipboard 4 Tap and hold where the text is to be inserted and tap Paste To paste text that you have previously copied tap Clipboard and select the text ...

Page 29: ... an option Play Store Purchase and download apps Launch the Play Store app Browse apps by category or search for apps by keyword To change the auto update settings tap your account icon tap Settings Network preferences Auto update apps and then select an option Managing apps Uninstalling or disabling apps Tap and hold an app and select an option Uninstall Uninstall downloaded apps Disable Disable ...

Page 30: ...aunch the Settings app and tap Apps Select an app and tap Permissions You can view the app s permissions list and change its permissions To view or change app permission settings by permission category launch the Settings app and tap Apps Permission manager Select an item and select an app If you do not grant permissions to apps the basic features of the apps may not function properly ...

Page 31: ...wipe to the right on a contact or a phone number to make a call If this feature is deactivated tap Settings Other call settings and then tap the Swipe to call or text switch to activate it Using speed dial To set a number to speed dial launch the Phone app tap Keypad Speed dial numbers select a speed dial number and then add a phone number To make a call tap and hold a speed dial number on the key...

Page 32: ...rious rejection messages launch the Phone app tap Settings Quick decline messages enter a message and then tap Blocking phone numbers Block calls from specific numbers added to your block list 1 Launch the Phone app and tap Settings Block numbers 2 Tap Recents or Contacts select contacts or phone numbers and then tap Done To manually enter a number tap Add phone number enter a phone number and the...

Page 33: ...mporting them from other storages to your device 1 Launch the Contacts app and tap Manage contacts Import contacts 2 Follow the on screen instructions to import contacts Syncing contacts with your web accounts Sync your device contacts with online contacts saved in your web accounts such as your Samsung account 1 Launch the Settings app tap Accounts and backup Manage accounts and select the accoun...

Page 34: ...ap More Delete Sharing contacts You can share contacts with others by using various sharing options 1 Launch the Contacts app and tap Edit 2 Select contacts and tap Share 3 Select a sharing method Creating groups You can add groups such as family or friends and manage contacts by group 1 Launch the Contacts app and tap Groups Create group 2 Follow the on screen instructions to create a group Mergi...

Page 35: ...nding messages 1 Launch the Messages app and tap 2 Add recipients and enter a message To record and send a voice message tap and hold say your message and then release your finger The recording icon appears only while the message input field is empty 3 Tap to send the message Enter recipients Enter a message Enter emojis or stickers Attach files Recipient Send the message ...

Page 36: ...ngers apart or pinch on the screen Sorting messages You can sort messages by category and manage them easily Launch the Messages app and tap Conversations If the category option does not appear tap Settings and tap the Conversation categories switch to activate it Deleting messages Tap and hold a message to delete then tap Delete Changing message settings Launch the Messages app tap Settings You c...

Page 37: ...bpage Open the homepage Move between pages More options Refresh the current webpage Manage tabs Use secret mode View your bookmarks Using secret mode If you set a password for secret mode you can prevent others from viewing your search history browsing history bookmarks and saved pages 1 Tap Turn on Secret mode 2 Tap the Lock Secret mode switch to activate it tap Start and then set a password for ...

Page 38: ...run multiple apps at the same time in the pop up view Split screen view Pop up view Some apps may not support this feature Split screen view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in split screen view 3 On the apps list select another app to launch ...

Page 39: ...e app windows to adjust the size of the windows When you drag the circles between the app windows to the edge of the screen the window will be maximized Pop up view 1 Tap the Recents button to open the list of recently used apps 2 Swipe to the left or right tap an app s icon and then tap Open in pop up view The app screen will appear in the pop up view If you tap the Home button while using a pop ...

Page 40: ...he first time or after performing a data reset follow the on screen instructions to complete the setup On the Samsung Kids screen select the app you want to use Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids Using parental control features You can configure the settings for Samsung Kids and view the usage histor...

Page 41: ...ung Health app When running this app for the first time or restarting it after performing a data reset follow the on screen instructions to complete the setup To edit items on the Samsung Health home screen tap Manage items Home cards Manage your profile and view your health and fitness history View health tips Monitor your health and fitness Compare your step count records with other Samsung Heal...

Page 42: ...may not be available depending on the model Creating notes 1 Launch the Samsung Notes app tap and then create a note You can change the input method by tapping or Enter a title Insert files Reading mode 2 When you are finished composing the note tap the Back button to save it If you want to save the note in another file format tap Save as file Deleting notes Tap and hold a note to delete and tap D...

Page 43: ...al Goals The Global Goals which were established by the United Nations General Assembly in 2015 consist of goals that aim to create a sustainable society These goals have the power to end poverty fight inequality and stop climate change With Samsung Global Goals learn more about the global goals and join the movement for a better future Galaxy Shop Access the Samsung website and view various infor...

Page 44: ...2 Enter event details and tap Save Syncing events with your accounts 1 Launch the Settings app tap Accounts and backup Manage accounts and then select the account to sync with 2 Tap Sync account and tap the Calendar switch to activate it To add accounts to sync with launch the Calendar app and tap Manage calendars Then select an account to sync with and sign in When an account is added a blue circ...

Page 45: ...p icon will be added to the Apps screen Creating reminders 1 Launch the Reminder app 2 Tap enter the details and then tap Save Completing reminders On the reminders list tap or select a reminder and tap Complete Restoring reminders Restore reminders that have been completed 1 On the reminders list tap Completed 2 Select a category and tap 3 Select a reminder to restore and tap Restore Reminders wi...

Page 46: ...ck the current time in many cities around the world time an event or set a specific duration Launch the Clock app Calculator Perform simple or complex calculations Launch the Calculator app View the calculation history To clear the history tap Clear history To close the calculation history panel tap Use the unit conversion tool You can convert various values such as area length or temperature into...

Page 47: ...me sessions To stop recording tap Configure settings for Game Booster Priority mode Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed Monitoring temperature Monitoring memory Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the backgrou...

Page 48: ... you can connect may vary depending on the region Available features may differ depending on the connected device Connected devices own errors or defects are not covered by the Samsung warranty When errors or defects occur on the connected devices contact the device s manufacturer SmartView View your device s displayed content on a large screen by connecting your device to a screen mirroring enabl...

Page 49: ... also view the music collections stored on your device and play them GoogleTV Purchase or rent videos such as movies andTV programs from Play Store Drive Store your content on the cloud access it from anywhere and share it with others YouTube Watch or create videos and share them with others Photos Search for manage and edit all your pictures and videos from various sources in one place Google Sea...

Page 50: ...e Camera app You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set The camera automatically shuts off when unused Some methods may not be available depending on the service provide...

Page 51: ...again Make sure that the lens is not damaged or contaminated Otherwise the device may not work properly in some modes that require high resolutions Your device s camera features a wide angle lens Minor distortion may occur in wide angle pictures or videos and does not indicate device performance problems The maximum capacity for recording a video may vary depending on the resolution The camera may...

Page 52: ...a to focus the AF AE frame will appear on the area and the focus and exposure setting will be locked The setting remains locked even after you take a picture This feature may not be available depending on the shooting mode Using the camera button Tap and hold the camera button to record a video To take burst shots swipe the camera button to the edge of the screen and hold it If you add another cam...

Page 53: ...enter area of the shot to calculate the exposure of the shot In FOOD mode focus on a subject inside the circular frame and blur the image outside the frame In FOOD mode adjust the color tone The available options may vary depending on the model or shooting mode Photo mode The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily On the shooting ...

Page 54: ...lter and beauty effects You can select a filter effect and modify facial features such as your skin tone or face shape before taking a picture 1 On the preview screen tap 2 Select effects and take a picture Video mode The camera adjusts the shooting options automatically depending on the surroundings to record videos easily 1 On the shooting modes list tap VIDEO and tap to record a video To captur...

Page 55: ...tment bar to adjust the blur level 3 When Ready appears on the preview screen tap to take a picture Background blur adjustment bar Use this feature in a place that has sufficient light The background blur may not be applied properly in the following conditions The device or the subject is moving The subject is thin or transparent The subject has a similar color to the background The subject or bac...

Page 56: ...t moving or poorly lit objects However higher ISO settings can result in noise in pictures EV Change the exposure value This determines how much light the camera s sensor receives For low light situations use a higher exposure WB Select an appropriate white balance so images have a true to life color range You can set the color temperature Separating the focus area and the exposure area You can se...

Page 57: ...ly stop taking pictures 3 Tap to stop taking pictures Avoid taking pictures of indistinct backgrounds such as an empty sky or a plain wall Food mode Take pictures of food with more vibrant colors 1 On the shooting modes list tap MORE FOOD 2 Tap the screen and drag the circular frame over the area to highlight The area outside the circular frame will be blurred To resize the circular frame drag a c...

Page 58: ...taken with the front camera without flipping them Videos Reduce file size You can record videos in the High EfficiencyVideo Codec HEVC format Your HEVC videos will be saved as compressed files to conserve the device s memory You may not be able to play the HEVC videos on other devices or share them online General Auto HDR Take pictures with rich colors and reproduce details even in bright and dark...

Page 59: ...tion Select the memory location for storage This feature will appear when you insert a memory card Privacy Privacy Notice View the privacy notice Permissions View the permissions required to use the Camera app Reset settings Reset the camera settings About Camera View the Camera app version and legal information Contact us Ask questions or view frequently asked questions Some features may not be a...

Page 60: ... by album or create stories Using Gallery Launch the Gallery app Search for images Group similar images More options Grouping similar images Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images When you tap the image preview you can view all the images in the group ...

Page 61: ...ns View the content on a large screen using the SmartView feature Delete the image Share the image with others Modify the image Add the image to favorites Cropping enlarged images 1 Launch the Gallery app and select an image 2 Spread two fingers apart on the area you want to save and tap The cropped area will be saved as a file Saved image thumbnail ...

Page 62: ...ip to the next video Tap and hold to fast forward Pause and resume playback Change the screen ratio View the content on a large screen using the SmartView feature Drag your finger up or down on the left side of the playback screen to adjust the brightness or drag your finger up or down on the right side of the playback screen to adjust the volume To rewind or fast forward swipe to the left or righ...

Page 63: ...cloud pictures and videos you take will also be saved in the cloud You can view images and videos saved in the cloud in your Gallery app and from other devices When you connect your Samsung account and Microsoft account you can set the cloud storage as Microsoft OneDrive Deleting images or videos Launch the Gallery app tap and hold an image a video or a story to delete and then tap Delete Using th...

Page 64: ...nect an earphone which serves as the radio antenna The FM radio scans and saves available stations automatically when running for the first time View the list of saved stations More options Scan and save stations Add the current station to the favorites list Fine tune the frequency View the list of favorite stations Turn the FM radio on or off Record audio from the FM radio Enter radio frequency m...

Page 65: ...earby devices viaWi Fi Direct or Bluetooth or with SmartThings supported devices 1 Launch the Gallery app and select an image 2 On the other device open the notification panel swipe downwards and then tap Quick Share to activate it If you cannot find Quick Share on the quick panel tap and drag the button over to add it 3 Tap Quick Share and select a device to transfer the image to 4 Accept the fil...

Page 66: ...acts to share with your device Anyone nearby Allow any nearby devices to share with your device Sharing viaWeb link Upload large files to the Samsung storage server and share them with others viaWeb link 1 Launch the Gallery app and select an image 2 Tap Quick Share and select an option you want under Share link to any person or device Copy link Share the link copied to the clipboard Share link us...

Page 67: ...ar at the bottom of the screen Capture the current content and the hidden content on an elongated page such as a webpage When you tap the screen will automatically scroll down and more content will be captured Write or draw on the screenshot or crop a portion from the screenshot You can view the cropped area in Gallery Share the screenshot with others If the options are not visible on the captured...

Page 68: ...and the previous device using your device s USB cable A USB connector may be needed depending on the previous device 2 When the app selection pop up window appears tap Smart Switch Receive data 3 In the previous device tap OK If you do not have the app download it from Galaxy Store or Play Store Your device will recognize the previous device and a list of data you can transfer will appear 4 On you...

Page 69: ...ious device s operating system and then tap Wireless 6 On the previous device tap Allow 7 On your device select an option you want tap Next and then follow the on screen instructions to transfer data Backing up and restoring data using external storage Transfer data using external storage such as a microSD card 1 Back up data from your previous device to external storage 2 Insert or connect the ex...

Page 70: ... Switch 2 On the computer launch Smart Switch If your previous device is not a Samsung device back up data to a computer using a program provided by the device s manufacturer Then skip to the fifth step 3 Connect your previous device to the computer using the device s USB cable 4 On the computer follow the on screen instructions to back up data from the device Then disconnect your previous device ...

Page 71: ...s app To search for settings by entering keywords tap This chapter is a common manual for settings and features provided by Samsung devices Depending on the model some content may differ or descriptions of options or features not available on your device may be included ...

Page 72: ... Mobile networks Configure your mobile network settings Data usage Keep track of your data usage amount and customize the settings for the limitation Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit You can activate the data saver feature to prevent some apps running in the background from sending or receiv...

Page 73: ...ut requiring a password To prevent the device from connecting to the network automatically tap next to the network and tap the Auto reconnect switch to deactivate it If you cannot connect to aWi Fi network properly restart your device sWi Fi feature or the wireless router Wi Fi Direct Wi Fi Direct connects devices directly via aWi Fi network without requiring an access point 1 On the Settings scre...

Page 74: ...opies of files or illegally tapping communications for commercial purposes Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature Pairing with other Bluetooth devices 1 On the Settings screen tap Connections Bluetooth and tap the switch to activate it The detected devices will be listed 2 Select a device to pair with If the device you want to pair with is not on th...

Page 75: ...pair with is not in the list request that the device turns on its visibility option 3 Accept the Bluetooth connection request on the other device Data saver Reduce your data usage by preventing some apps running in the background from sending or receiving data On the Settings screen tap Connections Data usage Data saver and tap the switch to activate it When the data saver feature is activated the...

Page 76: ...t to share your device s mobile data connection with other devices 1 On the Settings screen tap Connections Mobile Hotspot andTethering Mobile Hotspot 2 Tap the switch to activate it The icon appears on the status bar You can change the level of security and the password by tapping Configure 3 On the other device s screen search for and select your device from theWi Fi networks list Alternatively ...

Page 77: ...anced private DNS Ethernet When you connect an Ethernet adaptor you can use a wired network and configure network settings Printing Configure settings for printer plug ins installed on the device You can connect the device to a printer viaWi Fi orWi Fi Direct and print images or documents Some printers may not be compatible with the device Adding printer plug ins Add printer plug ins for printers ...

Page 78: ...tings Refer to Quick Share for more information SmartView Change the settings for the SmartView feature SmartView is the feature that allows you to view your device s displayed content on a large screen by connecting your device to a screen mirroring enabledTV or monitor Refer to SmartView for more information SmartThings Control and manage smart appliances and Internet ofThings IoT products Refer...

Page 79: ...ditions are detected You can also run them manually by tapping the button whenever you want To run modes manually select the mode you want and tap Turn on To turn off a running mode tap the mode and tap Turn off Using routines Adding routines 1 On the Settings screen tap Modes and Routines Routines 2 Tap and select a routine you want or tap to add your own routines If you want to set the routine s...

Page 80: ...ncoming calls Temporary mute Set the device to use silent mode for a certain period Ringtone Change the call ringtone Notification sound Change the notification sound System sound Change the sound to use for certain actions such as charging the device Volume Adjust the device s volume level Call vibration Change the call vibration settings Notification vibration Change the notification vibration s...

Page 81: ...UHQ upscaler Enhance the sound resolution of music and videos when using wired earphones Adapt sound Set the best sound for you Depending on the model you must connect an earphone to use some features Separate app sound Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset For example you can listen to the Navigation app through your device s speaker ...

Page 82: ...or deactivate dark mode Dark mode settings Reduce eye strain by applying the dark theme when using the device at night or in a dark place You can set a schedule for applying dark mode The dark theme may not be applied in some apps Brightness Adjust the brightness of the display Adaptive brightness Set the device to keep track of your brightness adjustments and apply them automatically in similar l...

Page 83: ... to launch a screensaver when the device is charging Some features may not be available depending on the model Motion smoothness The refresh rate is the number of times the screen is refreshed every second Use a high refresh rate to prevent the screen from flickering when switching between screens The screen will scroll more smoothly When you select a standard refresh rate you can use the battery ...

Page 84: ...the Settings screen tap Wallpaper and style Themes Apply various themes to the device to change the visual elements of the Home screen locked screen and icons On the Settings screen tap Themes Home screen Configure settings for the Home screen such as the screen layout On the Settings screen tap Home screen ...

Page 85: ...ange the clock to show both the local and home time zones on the locked screen when roaming About Lock screen View the Lock screen version and legal information Some features may not be available depending on the service provider or model The available options may vary depending on the screen lock method selected Smart Lock You can set the device to unlock itself and remain unlocked when trusted l...

Page 86: ... apps and keep your device safe from malicious software Updates View the version of your device s software and check for updates Privacy Change the settings for privacy Biometrics Change the settings for biometric data Refer to Face recognition and Fingerprint recognition for more information SecureWi Fi Set the device to protect your data while using unsecuredWi Fi networks Refer to SecureWi Fi f...

Page 87: ...ion to unlock your device keep the following precautions in mind Your device could be unlocked by someone or something that looks like your image Face recognition is less secure than Pattern PIN or Password For better face recognition Consider the following when using face recognition Consider the conditions when registering such as wearing glasses hats masks beards or heavy makeup Ensure that you...

Page 88: ...een tap Security and privacy Biometrics Face recognition 2 Unlock the screen using the preset screen lock method 3 Tap the Face unlock switch to activate it 4 On the locked screen look at the screen When your face is recognized you can unlock the screen without using any additional screen lock method If your face is not recognized use the preset screen lock method Deleting the registered face data...

Page 89: ...PIN or password you set when registering the fingerprint and then re register your fingerprints If your pattern PIN or password is forgotten you will not be able to use the device if you do not reset it Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes If you change the screen lock method to Swipe or None which are not secure all of your biometric data ...

Page 90: ...ore using the feature discharge static electricity by touching a metal object Registering fingerprints 1 On the Settings screen tap Security and privacy Biometrics Fingerprints 2 Read the on screen instructions and tap Continue 3 Set a screen lock method 4 Place your finger on the Side key After the device detects your finger lift it up and place it on the Side key again Repeat this action until t...

Page 91: ...n lock method 3 Select a fingerprint to delete and tap Remove SecureWi Fi SecureWi Fi is a service that secures yourWi Fi network connection It encrypts data using Wi Fi networks and disables tracking apps and websites so that you can useWi Fi networks safely For example when using an unsecureWi Fi network in public places such as cafes or airports SecureWi Fi is automatically activated so that no...

Page 92: ... On the Settings screen tap Security and privacy SecureWi Fi 2 Tap Protection plan Upgrade and select the plan you want For certain protection plans you can transfer the protection plan to another device signed in to your Samsung account 3 Follow the on screen instructions to complete the purchase Location Change settings for location information permissions On the Settings screen tap Location App...

Page 93: ...ons while driving Activate the Do Not Disturb feature automatically while driving Emergency Location Service Activate the Emergency Location Service ELS feature Wireless emergency alerts Change the settings for wireless emergency alerts Some features may not be available depending on the model Accounts and backup Options Sync back up or restore your device s data using Samsung Cloud You can also s...

Page 94: ... restore it later Backing up data You can back up your device s data to Samsung Cloud 1 On the Settings screen tap Accounts and backup and tap Back up data under Samsung Cloud 2 Tap the switches next to the items you want to back up and tap Back up now 3 Tap Done Some data will not be backed up To check which data will be backed up on the Settings screen tap Accounts and backup and tap Back up dat...

Page 95: ...vate the motion feature and configure settings Refer to Motions and gestures for more information One handed mode Activate one handed operation mode for your convenience when using the device with one hand Screenshots Change the settings for screenshots Show contacts when sharing content Set the device to display the people you contacted on the sharing options panel to allow you to share content d...

Page 96: ...wing Set the device to prevent the display from turning off while you are looking at it Alert when phone picked up Set the device to alert you if you have missed calls or new messages when you pick up the device This feature may not work if the screen is turned on or the device is not on a flat surface Turn over to mute Set the device to mute certain sounds by using motions or gestures Finger sens...

Page 97: ...be installed The second app s icon will be displayed with Second app The Dual Messenger feature may not be available depending on the app Some features of the app may be limited for the second app Uninstalling a second app 1 On the Settings screen tap Advanced features Dual Messenger 2 Tap the switch of the app you want to uninstall and tap Uninstall All data related to the second app will be dele...

Page 98: ...mer When you reach the limit the app will be deactivated and you cannot use it Parental controls Manage your children s digital use Battery and device care Introduction The device care feature provides an overview of the status of your device s battery storage memory and system security You can also automatically optimize the device with a tap of your finger Optimizing your device On the Settings ...

Page 99: ...tifications from some apps that use power saving mode Storage Check the status of the used and available memory On the Settings screen tap Battery and device care Storage To delete files or uninstall apps that you do not use anymore select a category Then tap and hold or select an item and tap Delete or Uninstall The actual available capacity of the internal memory is less than the specified capac...

Page 100: ... care Software update Diagnostics Test your device using Samsung Members On the Settings screen tap Battery and device care Diagnostics Select an item to test or tap Test all to test all items Ultra data saving Monitor and reduce your mobile data usage by preventing background apps from using the mobile data connection You can also use the data compression feature to compress Internet data such as...

Page 101: ... for text to speech features used whenTalkBack is activated such as languages speed and more Date and time Access and alter the settings to control how the device displays the time and date If the battery remains fully discharged the time and date is reset Samsung Keyboard settings Change the settings for the Samsung keyboard Keyboard list and default Select a keyboard to use by default and change...

Page 102: ...to improve accessibility to the device On the Settings screen tap Accessibility Recommended for you Check the accessibility features you are currently using and see other recommended features TalkBack ActivateTalkBack which provides voice feedback To view help information to learn how to use this feature tap Settings Tutorial and help Spoken assistance Use the voice assistant features Visibility e...

Page 103: ...y when connected to aWi Fi network Last update View information about the last software update If emergency software updates are released for your device s security and to block new types of security threats they will be installed automatically without your agreement Security updates information Security updates are provided to strengthen the security of your device and protect your personal infor...

Page 104: ...ense Software information View the device s software information such as its operating system version and firmware version Battery information View the device s battery status and information Checking your device s IMEI information The International Mobile Equipment Identity IMEI is a unique number assigned to your device You can check whether your device was reported as stolen or lost prior to bu...

Page 105: ...105 Usage notices ...

Page 106: ...sed by edited registry settings or modified operating system software Attempting to customize the operating system may cause the device or apps to work improperly Software sound sources wallpapers images and other media provided with this device are licensed for limited use Extracting and using these materials for commercial or other purposes is an infringement of copyright laws Users are entirely...

Page 107: ...the FCC ID launch the Settings app and tap About phone Status information If your device does not have an FCC ID it means that the device has not been authorized for sale in the U S or its territories and may only be brought to the U S for the owner s personal use Your device contains magnets Keep it away from credit cards implanted medical devices and other devices that may be affected by magnets...

Page 108: ...r The supplied items are designed only for this device and may not be compatible with other devices Appearances and specifications are subject to change without prior notice You can purchase additional accessories from your local Samsung retailer Make sure they are compatible with the device before purchase Use only Samsung approved accessories Using unapproved accessories may cause the performanc...

Page 109: ...ain If the lower part of the device overheats it could be because the connected USB cable is damaged Replace the damaged USB cable with a new Samsung approved one When using a wireless charger do not place foreign materials such as metal objects magnets and magnetic stripe cards between the device and the wireless charger The wireless charging or fast charging feature is only available on supporte...

Page 110: ...nlight When using the mobile hotspot and tethering feature When using the device in areas with weak signals or no reception When charging the battery with a damaged USB cable When the device s multipurpose jack is damaged or exposed to foreign materials such as liquid dust metal powder and pencil lead When you are roaming Do the following when the device heats up Keep the device updated with the l...

Page 111: ...ature the device will turn off Do not use the device until the device s temperature drops below the specified level If the second warning message appears during an emergency call the call will not be disconnected by a forced shut down Precautions for operating environment Your device may heat up due to the environment in the following conditions Use caution to avoid shortening the battery s lifesp...

Page 112: ...112 Appendix ...

Page 113: ...ature by using the Lock SIM card menu PUK Your SIM or USIM card is blocked usually as a result of entering your PIN incorrectly several times You must enter the PUK supplied by your service provider PIN2 When you access a menu requiring the PIN2 you must enter the PIN2 supplied with the SIM or USIM card For more information contact your service provider Your device displays network or service erro...

Page 114: ...lutions If the problem is still not resolved contact a Samsung Service Center Restarting the device If your device freezes or hangs you may need to close apps or turn off the device and turn it on again Forcing restart If your device is frozen and unresponsive press and hold the Side key and theVolume Down key simultaneously for more than 7 seconds to restart it Resetting the device If the methods...

Page 115: ...nnectivity problems due to issues with the service provider s base station Move to another area and try again When using the device while moving wireless network services may be disabled due to issues with the service provider s network The battery does not charge properly For Samsung approved chargers Ensure that the charger is connected properly Visit a Samsung Service Center and have the batter...

Page 116: ...a files If you receive error messages or multimedia files do not play when you open them on your device try the following Free some memory by transferring files to a computer or deleting files from your device Ensure that the music file is not Digital Rights Management DRM protected If the file is DRM protected ensure that you have the appropriate license or key to play the file Ensure that the fi...

Page 117: ... lose registered information when performing the reset If the tips above do not solve the problem contact a Samsung Service Center The screen brightness adjustment bar does not appear on the notification panel Open the notification panel by dragging the status bar downwards and then drag the notification panel downwards Tap Quick panel layout Brightness control Show always A connection is not esta...

Page 118: ...ry manufacturing feature and some minor rocking or vibration of parts may occur Over time friction between parts may cause this gap to expand slightly There is not enough space in the device s storage Delete unnecessary data such as cache using the device care feature or manually delete unused apps or files to free up storage space The Home button does not appear The navigation bar containing the ...

Page 119: ...nt features of this device thoroughly and in different locations using your hearing aid or cochlear implant to determine if you hear any interfering noise Consult your service provider or the manufacturer of this device for information on hearing aid compatibility If you have questions about return or exchange policies consult your service provider or device retailer FCC Hearing Aid Compatibility ...

Page 120: ...ion storage and retrieval system Trademarks SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co Ltd Bluetooth is a registered trademark of Bluetooth SIG Inc worldwide Wi Fi Wi Fi Direct Wi Fi CERTIFIED and theWi Fi logo are registered trademarks of theWi Fi Alliance Manufactured under license from Dolby Laboratories Dolby Dolby Atmos and the double D symbol are tradema...

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