4. Troubleshooting
► Error Code
M3–1110
M3–1111
M3–1112
► Error message
Paper jam in exit area.
Paper jam inside of machine
► Symptom
Paper jam has occurred around the exit area.
► Troubleshooting method
1) Remove the jammed paper. If the same error occurs continually, check the following.
2) Check if there are any obstacles or contamination in the duplex path.
3) Check if the exit actuator(
JC66-02850A
) of the fuser unit works normally.
4) Check if the exit motor works normally and its connector is connected properly.
5) If the exit motor is defective, replace it or exit drive unit(
JC93-00349A
).
6) Remove the exit drive unit. Check if the gear is worn out or broken. If necessary, replace the exit drive unit.
7) Remove the fuser unit. If there is any broken or defective part of the fuser unit. Replace it or fuser
unit(
JC91–01177A (220V) / JC91–01176A (110V)
).
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