Samsung SF4000 Operator'S Manual Download Page 114

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ROUBLESHOOTING

HAPTER

IGHT :

ROUBLESHOOTING

Paper Jams During Printing

If the fax paper jams while you are receiving, ÔPAPER JAMÕ appears in the LCD display.
DO NOT pull it out. Doing so could harm the fax machine.

IF THE PAPER IS JAMMED IN THE RECEIVED PAPER OUTPUT AREA

Remove the jammed paper by hand as
shown.

IF THE PAPER IS JAMMED IN THE PAPER FEED AREA

1. Push the paper load lever away from

you to open the sheet feeder.

2. Remove the jammed paper as shown in

the figure.

Paper load

lever

A-Chapter 8(US) 4/16/98 8:46 AM Page 8.2

Summary of Contents for SF4000

Page 1: ...uide SAMSUNG FACSIMILE SF4000 SF4100 SF4200 Please read this guide before you use this equipment 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 J Chapter 1 US 4 16 98 8 23 AM Page 1 ...

Page 2: ...a grounded threehole outlet Grounded plugs and outlets are designed for your safety donÕt try to make a three prong plug fit into a two prong outlet by modifying the plug or outlet in any way If you canÕt insert the plug into your wall outlet easily the outlet should be inspected by a qualified electrician Overload DonÕt plug too many electrical devices into a wall outlet or extension cord An over...

Page 3: ...e 2 7 Print Cartridge Storage Unit SF4100 SF4200 2 10 Storing a Print Cartridge in the Storage Unit 2 10 Running Self Test 2 11 Connecting to Your PC SF4100 SF4200 2 13 Connecting SF4200 to Your PC 2 13 Connecting SF4100 to Your PC 2 14 Setting Up Printer SF4100 SF4200 2 15 Installing the Windows Printer Driver Software 2 15 Running Windows Printer Software 2 17 Installing the DOS Printer Software...

Page 4: ... 4 4 Sending a Fax Automatically 4 4 Sending a Fax After Talking 4 5 Confirming Transmission 4 6 Cancelling Transmission 4 6 Automatic Redial 4 6 Receiving a Fax 4 7 Reception Modes 4 7 Receiving in FAX Mode 4 8 Receiving in TEL FAX Mode 4 8 Receiving in ANS FAX Mode 4 9 Receiving Manually in TEL Mode 4 9 Cancelling Reception 4 10 Using an Extension Telephone 4 11 Recording Area 4 11 Voice Request...

Page 5: ... Cartridge Maintenance 7 3 Check Ink Level 7 3 Run Nozzle Test 7 5 To run the nozzle test 7 5 Wiping the Print Nozzles and Contacts 7 7 Cleaning the Cartridge Carrier Contacts and Deflector 7 8 Replacing the Print Cartridge 7 10 Chapter 8 Troubleshooting Clearing Jams 8 1 Document Jams During Transmission 8 1 When to Replace Parts for Automatic Document Feeding 8 1 Paper Jams During Printing 8 2 L...

Page 6: ...C h a p t e r O n e YOUR NEW MACHINE J Chapter 1 US 4 16 98 8 23 AM Page 7 ...

Page 7: ...tone or pulse dialling Choice of four reception modes Transmission confirmation Memory Delayed Transmission Voice Request and Polling features Extension telephone jack and external answering machine interface Special Help features Single multi redial features Printed reports and lists Quick Scanning High speed PC printer features for SF4100 SF4200 Windows driver supplied for SF4100 SF4200 Printing...

Page 8: ...e If any piece is missing or broken call your dealer Common Parts Machine Handset Cradle Screw Document Exit Tray Document Tray 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 AC Power Cord Address Label Telephone Line Cord The shape of power and telephone line cord plugs may differ depending on your country J Chapter 1 US 4 16 98 8 23 AM Page 1 2 ...

Page 9: ... supplied for SF4100 SF4200 only Print Cartridge Storage Unit supplied for SF4100 SF4200 only WinFaxLITE Setup Diskettes supplied for SF4200 only Manual for WinFaxLITE supplied for SF4200 only Parallel Printer Cable supplied for SF4100 SF4200 only RS 232C Serial Cable supplied for SF4200 only Coiled Handset Cord Mono Print Cartridge J Chapter 1 US 4 16 98 8 23 AM Page 1 3 ...

Page 10: ...liarizing Yourself with Your New Machine Take a moment to familiarize yourself with your new machine by looking at the pictures on the next few pages Paper Support Document Tray Top Cover Paper Bin Document Guide Handset Handset Cradle Printer Exit Tray Document Exit Tray Control Panel Front View J Chapter 1 US 4 16 98 8 23 AM Page 1 4 ...

Page 11: ... Ext Line Jack Serial Cable Connector for SF4200 only Dial mode switch Ringer volume switch Parallel Printer Cable Connector for SF4100 SF4200 only AC Power Socket Print Cartridge Print Cartridge Storage Unit for SF4100 SF4200 only Rear View J Chapter 1 US 4 16 98 8 23 AM Page 1 5 ...

Page 12: ...FORM FEED Button for SF4100 SF4200 only Use to eject paper from the printer if the paper is not fed out after printing is completed Also use to load paper in place when the paper has run out while PC printing One Touch Dial and special function Buttons Use to call most frequently used numbers with one button Also use these buttons with MENU button to set special functions or print lists LCD Displa...

Page 13: ...o choose the resolution The lamps will light up to show you which setting you have chosen When no lights are showing you are in STANDARD mode CONTRAST Button and Lamps Use to choose the contrast of copied or transmitted documents The lamps will light up to show you which setting you have chosen When both lamps light up you are in PHOTO mode MENU Button Use to choose special functions FLASH Button ...

Page 14: ...eceive a fax from someone else the copy process simply converts these tones from the telephone line back to data and then to printed output Fax machines depend very much on telephone technology since they must dial telephone numbers answer calls and exchange fax data their version of ÒspeechÓ over the phone line with other fax machines To send a fax document you tell the fax machine the telephone ...

Page 15: ...machine package consisting of the SF4100 or SF4200 series fax machine and the software for your PC are designed to work together to effectively combine the utility of the fax machine with the power of the Personal Computer thus providing a spectrum of useful features not possible with either unit alone Your PC utilizes the SAMSUNG multi function machine as an input and output device very much like...

Page 16: ...C h a p t e r T w o INSTALLATION AND SETUP G Chapter 2 US 4 16 98 8 30 AM Page 1 ...

Page 17: ...t is not in direct sunlight or in excessive humidity It is not too close to heating or air conditioning vents Its ventilation openings arenÕt blocked It is at least 4 inches away from other objects Its cords wonÕt get in the way It canÕt be easily knocked off a table or dropped Connections Connection Diagram CHAPTER TWO INSTALLATION AND SETUP 2 1 Extension phone PC Phone line cord RS232 C serial c...

Page 18: ...0 0 0 0 0 0 0 0 0 00 0 0 0 0 0 0 0 0 3 Attach the handset cradle to the main body Insert two tabs of the cradle into the slots on the left side of the main body as shown and push them down 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 4 Secure the cradle using the supplied screw Place the handset in the cradle 0 0 ...

Page 19: ...tray into the corresponding slot as shown 2 Gently flex the tray in the middle until the other end of tray clears the corresponding slot on the machine 3 Insert the other end of the tray into the corresponding slot as shown 4 Fold out the extender on the document tray if necessary Document tray Extender G Chapter 2 US 4 16 98 8 30 AM Page 2 3 ...

Page 20: ... if necessary Document exit tray Extender Printer Exit Tray The printer exit tray is built in the bottom cover of the machine and catches paper fed through the machine from the printer automatic sheet feed To extend the printer exit tray 1 Gently pull the printer exit tray toward you to the desired paper length Printer exit tray 2 Fold out the extender if necessary Remove any obstacles in front of...

Page 21: ...lar jack on a telephone answering device or a regular telephone to use as an extension AC Power Cord Plug one end of the cord into the back of the machine and the other end into a standard AC power outlet The machine turns on All lamps on the control panel light up and the LCD displays ÔSYSTEM INITIALÕ then ÔPAPER OUT Õ Load the paper as described on page 2 6 If you want to turn off unplug the pow...

Page 22: ...isplays ÔCHECK LOAD LEVERÕ and the paper size selected through user options on page 6 8 If you want to install a different sized paper change the option after loading paper Paper load lever 3 Fan the paper and insert the paper with the print side facing you Hold the left paper guide and move it to the right to match the width of the paper Note If you donÕt either fan the paper or adjust the paper ...

Page 23: ... the same type of paper If you encounter undesirable results try the other side of the paper a different type or another package of the same kind of paper Do not use the following types of paper with the printer Continuous form feed paper Synthetic paper Thermal paper Multi sheet forms and documents Chemically treated paper carbonless paper Papers with raised embossed lettering To load paper with ...

Page 24: ...e top cover and the control panel to their normal positions 4 Carefully remove the tape covering the printhead Be sure to remove all the tape Do not touch the copper area 5 Insert the print cartridge in the carrier 3 Remove the print cartridge from its packaging Hold the print cartridge by the black areas or colored top only Do not touch the copper area 2 G Chapter 2 US 4 16 98 8 30 AM Page 2 8 ...

Page 25: ... the amount of ink remaining If you mix up several used cartridges it will be difficult to check the amount of ink remaining Once a new print cartridge is installed use it until it has completely run out of ink If the new cartridge does not give excellent printing quality consult the ÔPrinter Cartridge MaintenanceÕ section If you want to install a color cartridge to print a file on your PC you sho...

Page 26: ...age unit prevents the print cartridge from drying out while providing easy access to it TO STORE A PRINT CARTRIDGE IN THE STORAGE UNIT 1 Holding the print cartridge insert it into the storage unit 2 Push firmly in the direction of arrow until it clicks into place Print Cartridge Storage Unit SF4100 SF4200 The print cartridge storage unit provides a convenient place to store an extra black or color...

Page 27: ...CONFIRM STANDBY DIAL LIST OPTION JOURNAL Q SCAN One touch buttons 01 16 perform specific functions when used with the MENU button Each button provides access to a selected function If you choose you can choose another menu item Pressing STOP returns you to Standby mode The LCD asks you to press the desired function button P R E S S F U N C T I ON B U T T ON The LCD asks if you want to perform the ...

Page 28: ...XYZ Pitch Sample Char INSTALLATION AND SETUP 2 12 CHAPTER TWO INSTALLATION AND SETUP Sample of test pattern 5 Prees STOP twice to return to Standby mode ALARM STOP OHD V REQ START ENTER FLASH SPEED DUAL REDIAL PAUSE The machine prints out a test pattern to show the status of the printer mechanism P L E A S E WA I T P R I N T I N G 6 Examine the test pattern and look for a break in the diagonal lin...

Page 29: ...r jack on your machine You must use a parallel cable that supports IEEE P1284 bidirectional communications 2 Fasten the metal clips to the parallel cable 3 Connect the other end of the parallel cable to your computer Refer to the instruction manual that came with your computer to connect the other end of the printer cable to your computer CONNECTING THE SERIAL CABLE 4 Connect the supplied RS232 C ...

Page 30: ...f the parallel cable to your computer Refer to the instruction manual that came with your computer to connect the other end of the printer cable to your computer Connecting SF4100 to Your PC Use the printer cable that supports bidirectional communications to connect your machine and the computer Note Make sure you turn the power off by plugging out the power cord before connecting the machine to y...

Page 31: ...ows 95 see page 2 16 WITH WINDOWS 3 1 1 Start Windows 2 Insert the setup diskette into drive A or B 3 In Windows Program Manager click on ÔFileÕ then choose ÔRunÕ 4 In the command line dialog box type a setup or b setup then click ÔOKÕ 5 Follow the instructions on the installation screens For the latest information on installing and using the printer with Windows applications consult the Read Me a...

Page 32: ...en choose ÔRunÕ 4 In the Run dialog box type Ôa setup or b setup Õ then click ÔOKÕ 5 Follow the instructions on the installation screens Note SF4100 SF4200 After rebooting the PC following installation of the printer software you will be asked to re install it due to the PnP Plug Play feature of Windows95 It is recommended to click Cancel and terminate the installation at this point 2 G Chapter 2 ...

Page 33: ...t cartridge maintenance Access the Windows Printing dialog boxes to change printer settings Print from Windows based applications Test your printer Change the print queue parameters STARTING THE SOFTWARE FROM WINDOWS 1 To start the Printer Control Program double click the Samsung Control Program icon 2 Click the Windows Printing tab then the Windows Driver Setup button in the Samsung Control Progr...

Page 34: ...u can open the Samsung MFP 4100 4200 dialog box from a Windows based application _ If you open the Samsung dialog box from an applicationÕs Print command your choices apply only to that print job The next time you print you have to choose the print settings again If you open the Samsung dialog box from an applicationÕs Print Setup command the application stores the settings with your document The ...

Page 35: ...he Setup button to open the Samsung MFP 4100 4200 dialog box After choosing options you are ready to print CHOOSING PRINT OPTIONS FROM THE CONTROL PROGRAM 1 Double click the Samsung MFP 4100 4200 Control Program icon to open the Samsung MFP 4100 4200 Control Program 2 Choose the Windows Printing tab 3 Choose the Windows Driver Setup button 4 Use the tabs in the dialog box to browse through the opt...

Page 36: ...G PRINT OPTIONS FROM DOS The MJPANEL EXE program lets you choose print options for your DOS applications You must start the MJPANEL EXE program from your DOS prompt To choose print options for DOS applications 1 From your application go to the DOS prompt 2 From the DOS prompt type MJPANEL and press ENTER 3 From the Remote Control Panel use the arrow keys to select an Options button Press ENTER Thi...

Page 37: ... the sheet is gripped by the machine 4 Feed the document into the machine The machine beeps and the automatic document feeder seizes and pulls in the page The print resolution is automatically set to FINE when you are making a copy Press CONTRAST if the page you are copying contains faint markings dark image photographs or other halftone images For more information on resolution and contrast see p...

Page 38: ...S 1 9 9 1 8 Press COPY or START when the number appears correctly in the display COPY START ENTER 4 15 9 20 OPTION JOURNAL Where 1 10 Ô1Õ is the number of copies that has been made and Ô10Õ is the total number of copies requested 81 is the amount of memory remaining from the scanned image that is stored while the copies are being made The LCD displays the number of copies requested on the upper li...

Page 39: ...1 16 perform specific functions when used with the MENU button Each button provides access to a selected function The LCD asks you to press the desired function button P R E S S F U N C T I ON B U T T ON If you select USA the date format will be displayed as MMDDYY EUROPE will be displayed as DDMMYY The LCD prompts you to select a date format S E T DA T E F O R M A T 1 U S A 2 E U R O P E The LCD ...

Page 40: ...o the next step If this happens just reenter the correct number If you have entered the time in 24 hour format you donÕt have to select AM or PM The machine returns to Standby mode 5 Enter the correct number by using the number keypad 3 2 PQRS GHI ABC MENU Q FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 S E L E C T AM P M 1 A M 2 P M The LCD displays the date and time then ret...

Page 41: ...r character simply press DELETE To delete all digits move the cursor to the first digit and press and hold DELETE You can edit the number by moving the cursor with or button and entering the correct number MENU ALARM STOP FLASH SEARCH DELETE You can enter up to 20 digits You may include special characters space hyphen or plus sign in the number to help improve readability To enter a space press RE...

Page 42: ...d enter a new character 5 Enter ID name up to 40 characters by using the number keypad 3 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 For information on using the numeric keypad to enter letters see page 2 27 6 Press ENTER when the name in the display is correct OHD V REQ COPY START ENTER 4 Press ENTER when the number in the display is corre...

Page 43: ...V WXYZ 1 4 6 5 7 9 8 0 For example if you want to enter an O press 6 labeled MNO Each time you press 6 the LCD displays a different letter first M then N and O and finally 6 For a list of letters and corresponding buttons see the table on the following page The letter appears in the display T E R M I N A L I D 0 If the next letter is printed in the same number button move the cursor by pressing th...

Page 44: ...e will work normally even if the switch is set to OFF Selecting Tone or Pulse Service Set the DIAL MODE switch on the back of machine to match the type of service you have If you have touch tone service set the switch to TONE If you have pulse service set the switch to PULSE If you arenÕt sure what kind of service you have move the DIAL MODE switch to the TONE Lift the handset and press any number...

Page 45: ...C h a p t e r T h r e e AUTOMATIC DIALLING F Chapter 3 US 4 16 98 8 35 AM Page 1 ...

Page 46: ...Q FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 The LCD asks you to enter a telephone number If a number is already assigned to the one touch button you chose the LCD displays the number If the one touch button is already assigned for Group dial ÔG01 USED GROUP 1 RENEW 2 OTHERÕ appears in the display Press 1 to replace that number and continue or 2 to start over with another o...

Page 47: ... without entering a name 3 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 OHD V REQ COPY START ENTER 6 If you want to set another one touch number press the desired one touch button and repeat steps above or To return to Standby mode press STOP A COPY 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 SET MEMORY TX DELAY TX POLLING AD...

Page 48: ... a phone call pick up the handset when the other party answers If there is no number stored ÔNO NOT ASSIGNEDÕ appears After a number is dialled if you want to adjust speaker volume press or while you hear tones from the speaker and select the desired loudness To stop One Touch Dialling press STOP The LCD displays the name then the number stored in the selected one touch button The number will be a...

Page 49: ...1 through 50 to which you want to assign the telephone or fax number 3 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 3 Enter the number you want to store up to 34 digits 3 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 The LCD asks you to enter the location number you wish to assign E N T...

Page 50: ... FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 PQRS GHI STOP OHD V REQ RT ENTER FLASH SPEED DUAL REDIAL PAUSE 1 4 7 If you assign a name to the number you can take advantage of the Directory Dialling feature of your machine For information about Directory Dialling see page 3 10 For information on how to enter letters using the number keypad see page 2 27 The LCD asks you to en...

Page 51: ...ck up the handset when the other party answers The LCD asks you to enter the location number The LCD displays the name then the number stored in the selected location The number will be automatically dialled You hear the dialling process on the speaker Dialling a Speed Number E N T E R L O C A T I O N N O 0 1 5 0 D I A L I N G S A M S U N G D I A L I N G 7 1 4 P 5 5 5 1 2 1 2 If there is no number...

Page 52: ...uch button is already used ÔT01 USED ONE T 1 RENEW 2 OTHERÕ appears in the display Press 1 to edit the contents or 2 to select another one touch button One touch buttons 01 16 perform specific functions when used with the MENU button Each button provides access to a selected function 1 Press MENU 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL JKL TUV 1 4 5 7 8 2 Press 06 GROUP DIAL on the one...

Page 53: ... in one touch buttons or 2 digit speed numbers see page 3 1 or 3 4 If the selected one touch button has already been used for another group a beep sounds and the LCD displays ÔGROUP DIAL Õ You cannot select that one touch button The LCD asks you to enter the next one touch button or speed dial number 6 Press ENTER OHD V REQ COPY START ENTER E N T E R O N E T O U C H o r S P E E D D I A L N O The L...

Page 54: ...reads the document into memory and the machine will dial each of the numbers included in the group AUTOMATIC DIALLING CHAPTER THREE AUTOMATIC DIALLING 3 9 9 If you want to assign a name to the group enter the name up to 20 digits If not skip this step 3 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 For details on how to enter letters using th...

Page 55: ...see that each entry is preceded by one of three letters ÔTÕ for One Touch Dial ÔSÕ for Speed or ÔGÕ for Group Dial number These letters tell you how the number is stored For information on Group Dial see page 3 7 If you press START while a group number is on the display an error beep sounds and the machine returns to Standby mode Pressing allows you to search downward through the entire memory in ...

Page 56: ...ou how the number is stored If the machine cannot find a name that begins with the letter you selected the machine beeps and shows the message ÔNOT FOUND Õ For example if you want to find the name ÔNew York Õ press the Ô6Õ button which is labeled with ÔMNO Õ Pressing searches downward in alphabetic order To search upward press The LCD asks you to press or or to choose a letter by pressing a number...

Page 57: ...C h a p t e r F o u r THE FAX MACHINE E Chapter 4 US 4 16 98 8 37 AM Page 1 ...

Page 58: ...e sensitive paper carbon coated paper etc coated glossy paper etc too small or short such as a label voucher etc made of cloth or metal To send these documents use an office copier to make a photocopy first and then send the copy CHAPTER FOUR THE FAX MACHINE 4 1 Single Sheet 210 mm Effective Scanning Width Uncoated on both sides Quality of document paper Document Size 216 mm W X 356 mm L Automatic...

Page 59: ...cted the FINE lamp lights SUPER FINE works well for documents containing extremely fine detail When SUPER FINE is selected SUPER FINE lamp lights SUPER FINE works only if the remote machine also has the SUPER FINE feature You can not use SUPER FINE mode for memory transmission Press CONTRAST to compensate for the brightness or darkness of your faxed document By pressing CONTRAST repeatedly you can...

Page 60: ...X TEL FAX FINE S FINE LIGHTEN PHOTO DARKEN CONTRAST 1 FINE S FINE RESOLUTION For more information about document resolution and contrast see page 4 2 3 Slide the sheet down into the document tray until itÕs gripped by the machine The machine beeps and the automatic document feeder seizes and pulls in the page If you want to add pages while the fax is sending insert them into the loading slot on to...

Page 61: ...e this feature press MENU and Q SCAN on the one touch keypad before dialling the other machine The LCD displays ÔQUICK SCAN IS ENABLEDÕ for 2 seconds Notes To cancel this feature press MENU and Q SCAN again before you send a fax The LCD displays ÔQUICK SCAN IS DISABLED Õ After sending a document Quick Scan feature is terminated automatically If Quick Scan is enabled the scanning quality may not be...

Page 62: ...desired loudness 4 Replace the handset You can send or receive a Voice Request when you send a fax For more information about the Voice Request feature see page 4 12 You can store One Touch or Speed Dial numbers so that you can dial your most frequently used numbers with a touch of a button or 2 digit Speed Dial number For more information see page 3 1 or 3 4 3 Press START when you hear the fax to...

Page 63: ... ENTER FLASH SPEED DUAL REDIAL PAUSE The machine continues to send the fax and the LCD displays a message warning you that the machine is in use When the last page of your document has been sent successfully the machine beeps and returns to Standby mode Confirming Transmission Cancelling Transmission Automatic Redial When you send a fax if the number you have dialled is busy or there is no answer ...

Page 64: ...nswering machine answers an incoming call and the caller can leave a message on the answering machine If the fax machine senses a fax tone on the line the call automatically switches over to the fax machine To use the ANS FAX mode you have to attach an answering machine to the EXT LINE socket on your fax machine see page 2 5 The lamps located above the RCV MODE button indicate the selected recepti...

Page 65: ... of rings For more information see page 6 10 To adjust ringer volume see page 2 28 When reception is complete the machine returns to Standby mode 1 Press RCV MODE until the TEL FAX lamp lights 3 2 ABC MENU DEF RCV MODE FAX ANS FAX TEL FAX FINE S FINE LIGHTEN PHOTO DARKEN CONTRAST 1 FINE S FINE RESOLUTION 2 When you get a call the machine answers the call on the second ring and receives a fax autom...

Page 66: ...o into receive mode after several rings If you are in TEL mode manual reception when the answering machine is connected to your fax machine you must switch off the answering machine or the outgoing message from the answering machine will interrupt your phone conversation To use this mode you have to attach an answering machine to your fax machine see page 2 5 To adjust ringer volume see page 2 28 ...

Page 67: ...TER FLASH SPEED DUAL REDIAL PAUSE 2 Press STOP again before the LCD message disappears The fax reception is cancelled and the machine returns to standby mode ALARM STOP OHD V REQ START ENTER FLASH SPEED DUAL REDIAL PAUSE The machine continues to receive the fax and the LCD displays a message warning you that the machine is in use Cancelling Reception I N U S E P R E S S S T O P T O C A N C E L E C...

Page 68: ...the remote machine try pressing Ô 9 Ô once again Ô 9 Ô is the remote receive start code preset at the factory The first and the last asterisks are fixed but you can change the middle character to whatever you choose For more information see page 6 9 This feature is available only when you use an extension telephone connected to the EXT LINE jack on the back of the machine Recording Area The effect...

Page 69: ...lk with the other person and send a fax at the exact same time After the fax has finished you or the person at the remote end has 15 seconds to pick up the handset If no one answers your machine returns to Standby mode If you canÕt seem to alert the other person it may be because the remote fax machine doesnÕt have the Voice Request feature When youÕve finished talking if you have another document...

Page 70: ...t and the time and date the request was made See ÔCall Back MessageÕ below If the Voice Request occurred while receiving you can resume receiving on the same line after talking with the other end by pressing START CALL BACK MESSAGE DATE JUN 14 1996 FRI 09 04 AM NAME SMITH CO TEL 123 456 7890 PLEASE CALL BACK TEL 714 555 1212 If a terminal ID is not programmed in the other machine when it is sendin...

Page 71: ...C h a p t e r F i v e ADVANCED OPERATIONS D Chapter 5 US 4 16 98 8 39 AM Page 1 ...

Page 72: ...ed from memory CHAPTER FIVE ADVANCED OPERATIONS 5 1 1 Load the document Choose the resolution and contrast if necessary 2 Press MENU 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL JKL TUV 1 4 5 7 8 3 Press 01 MEMORY TX on the one touch keypad 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 SET MEMORY TX DELAY TX POLLING ADD CANCEL SELF TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDB...

Page 73: ...nd to one location or when you complete the another fax number setting press STOP or OHD V REQ COPY START ENTER ARM STOP OHD V REQ START ENTER FLASH SPEED DUAL REDIAL PAUSE The machine shows the ÔANOTHER FAX NUMBER Õ message repeatedly up to 10 times each time you enter another fax number using manual dialling One Touch or 2 digit Speed Dialling you can not use a Group number for another fax numbe...

Page 74: ...PEED DUAL JKL TUV 1 4 5 7 8 3 2 ABC MENU DEF RCV MODE FAX ANS FAX TEL FAX FINE S FINE LIGHTEN PHOTO DARKEN CONTRAST 1 FINE S FINE RESOLUTION The LCD asks you to press the desired function button Delayed Transmission You can set up your machine to send a fax at a later time when you will not be present For details on how to load a document see page 4 3 For details on the resolution and contrast see...

Page 75: ...ual dialling One Touch or 2 digit Speed Dialling you can not use Group number for another fax number But if you have used this multi address transmission feature in other operation s currently registered in memory the maximum attempt number of Ô10Õ will be reduced If you enter another fax number already in the another fax number memory for example included in a Group number the LCD displays ÔALREA...

Page 76: ...CD asks if you want to store the document in memory until it needs to be sent T O M E M O R Y R E M A I N E D 7 5 The machine returns to Standby mode and the LCD displays a reminder that a Delayed Transmission is set J U N 1 4 1 9 9 6 F R I D E L A Y T X 2 2 3 0 Enter the time in 24 hour format For example enter 2230 for 10 30 P M If you set a time earlier then the current time the document will b...

Page 77: ...ossible until the transmission is completed 3 Press 03 POLLING on the one touch keypad 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 16 17 18 19 20 SET MEMORY TX DELAY TX POLLING ADD CANCEL SELF TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL Q SCAN 1 Load a document Choose the resolution and contrast if necessary 2 Press MENU 2 PQRS GHI ABC MENU STOP OHD V RE...

Page 78: ...0000 at the factory which represents no Poll code 5 Press ENTER when the code appears correctly in the display OHD V REQ COPY START ENTER The machine stores the document in memory The LCD counts the number of pages being stored in memory and the memory capacity remaining If you canÕt fit all the pages in memory the LCD displays ÔMEMORY FULL 1 CANCEL 2 DONEÕ Select Ô1Õ to cancel the job or Ô2Õ to s...

Page 79: ... L L C O D E 1 O N 2 O F F One touch buttons 01 16 perform specific functions when used with the MENU button Each button provides access to a selected function If the remote machine is not secured with a Poll code your machine starts to receive the document from the remote machine after you select Ô2 OFF Õ 4 If the remote machine is secured with a Poll code you must enter the proper code Select Ô1...

Page 80: ...PEED DUAL JKL TUV 1 4 5 7 8 2 Press 12 STANDBY on the one touch keypad 11 12 13 14 15 16 17 18 19 20 SET GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL HELP LIST PRINT Q SCAN The Standby Job List prints Adding Documents To a Standby Operation You can add documents to a Delayed or Polling Transmission previously reserved in your machineÕs memory Prior to performin...

Page 81: ...ast see page 4 2 SUPER FINE resolution is not available Adding Documents To a Standby Operation in Memory 3 Press 04 ADD CANCEL on the one touch keypad 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 SET MEMORY TX DELAY TX POLLING ADD CANCEL SELF TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL Q SCAN 4 Move the cursor under ÔADDÕ by using or or by pressing 1 MEN...

Page 82: ... 0 7 Press ENTER OHD V REQ COPY START ENTER The LCD asks you to enter a 2 digit operation number The LCD asks you to confirm the operation number E N T E R 2 D I G I T O P E R A T I ON N O A D D TO 0 2 8 Press ENTER if the number is correct OHD V REQ COPY START ENTER The machine automatically stores the documents in memory then returns to Standby mode S C A N T O M E MO R Y 9 2 P A G E 1 D Chapter...

Page 83: ...ress MENU 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL JKL TUV 1 4 5 7 8 2 Press 04 ADD CANCEL on the one touch keypad 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 SET MEMORY TX DELAY TX POLLING ADD CANCEL SELF TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL Q SCAN The LCD asks you to choose between ÔADDÕ and ÔCANCELÕ O P E R A T I O N 1 A D D 2 C AN C...

Page 84: ... T I O N The LCD asks you to enter another operation number if you need 7 Repeat steps 4 6 to cancel another standby operation To return to Standby mode press STOP ALARM STOP OHD V REQ START ENTER FLASH SPEED DUAL REDIAL PAUSE E N T E R 2 D I G I T O P E R A T I ON N O When all Standby operations have been CANCELED ÔTHERE IS NO ENTRYÕ will be displayed and the machine will return to Standby mode D...

Page 85: ...C h a p t e r S i x SPECIAL FEATURES C Chapter 6 US 4 16 98 8 41 AM Page 1 ...

Page 86: ...es not count that number as a redial number To redial the number you last called Searching through redial memory CHAPTER SIX SPECIAL FEATURES 6 1 1 Press REDIAL OHD V REQ DUAL REDIAL PAUSE 7 8 0 The number is dialled automatically If you are making a phone call pick up the handset when the other person answers 1 Press and hold REDIAL OHD V REQ DUAL REDIAL PAUSE 7 8 0 The LCD asks you to select the...

Page 87: ...the button another one of the 5 last called numbers appears in the display T X With some private telephone systems you must dial an access code 9 for example and listen for a second dial tone before dialling an outside number In such cases you must insert a pause in the number To insert a pause 1 While entering the number press PAUSE OHD V REQ DUAL REDIAL PAUSE 7 8 0 Using TONE Switching from Puls...

Page 88: ...5 7 9 8 0 2 When the remote phone answers press Any numbers you now press will be sent as Touch Tones for the remainder of the call REDIAL PAUSE 7 9 8 0 The machine returns to the pulse mode after you finish the call 1 When you are on the telephone and want the caller to be connected to another party press FLASH 2 PQRS GHI STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE JKL TUV 1 4 5 7 8 If you are n...

Page 89: ... 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 1 Lift the handset or press OHD Chain Dialling a Memory Number When using special computer services such as alternate long distance carriers credit card calls or bank by phone you must dial the telephone number of the service and wait for the computer to answer before continuing The length of tim...

Page 90: ...erations can be reserved When the current operation concludes the reserved operation will automatically begin To reserve a transmission while the fax machine is receiving a document in memory or transmitting a document from memory place the new document in the feeder Perform the procedure as described in ÔMemory Transmission Õ If Memory Transmission is enabled the document will be scanned into mem...

Page 91: ...all of the numbers currently stored in the fax machineÕs memory as One Touch Dial numbers Speed Dial numbers and Group Dial numbers Option List This list shows the status of the user selectable options After you change the settings print this list to confirm your changes Tx Rx Journal List This list shows the most recent transmission and reception activities Help List This list shows the machineÕs...

Page 92: ...sponds to the list you want to print The selected list is printed 11 12 13 14 15 16 17 18 19 20 TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL HELP LIST PRINT 11 TX CONFIRMATION REPORT 12 STANDBY JOB LIST 13 DIAL NO telephone numbers LIST 14 OPTION LIST 15 TX RX JOURNAL 16 HELP LIST C Chapter 6 US 4 16 98 8 42 AM Page 6 7 ...

Page 93: ...F TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL PRINT Q SCAN The LCD displays the options you may select C O N T R A S T L E V E L 1 2 3 4 5 6 7 For more information about each option see ÔSelectable OptionsÕ on page 6 9 The blinking digit indicates the currently selected level 3 Scroll to the option you want to set by pressing or repeatedly until you find ...

Page 94: ...m margin you can select the machine to print the image at the bottom area as much as possible or to reduce the page to fit in the effective recording area Press 1 to print the image at the bottom area The image quality might be poor Press 2 to reduce the page to fit in the effective recording area Rings to Answer RING COUNT _You can select the number of times your machine rings before answering an...

Page 95: ...on the error correction feature Press 2 to turn off the error correction feature Fax Print Quality PRINT QUALITY _When you select LQ the machine prints in low speed with high quality When you select DRAFT the machine prints in high speed with low quality Press 1 to select LQ Press 2 to select DRAFT Fax Ink Saver INK SAVE MODE _You can save ink when making a photo copy with this feature Press 1 to ...

Page 96: ...ADD CANCEL SELF TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL Q SCAN 3 Press ALARM STOP SEARCH DELETE One touch buttons 01 16 perform specific functions when used with the MENU button Each button provides access to a selected function The LCD asks if you want to clear memory M E MO R Y C L E A R E N T E R S T O P The LCD displays the options you can select ...

Page 97: ...ry to clear To return to Standby mode press STOP twice 3 2 PQRS GHI ABC MENU STOP OHD V REQ FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 ALARM STOP OHD V REQ START ENTER FLASH SPEED DUAL REDIAL PAUSE 1 JOURNAL clears all records of transmissions receptions 2 TERMINAL ID clears your terminal identification information Your terminal ID number name are erased from the machineÕs ...

Page 98: ...C h a p t e r S e v e n CARE AND MAINTENANCE B Chapter 7 US 4 16 98 8 43 AM Page 1 ...

Page 99: ... Note Do not turn the power off to clean the scanner as documents stored in memory will be lost 1 Open the control panel 2 Disassemble the white roller as follows Both ends of the white roller have bushings that are snapped shut with small tabs as shown Push each tab slightly inward A then rotate the roller B until it reaches the slot Then pull the roller upward Bushing A B 3 Wipe the roller surfa...

Page 100: ...firmly until it clicks into place 4 Clean the ADF rubber piece also ADF rubber 5 Carefully wipe the scanning glass with a soft dry cloth If the glass is very dirty first wipe it with a slightly dampened cloth then with a dry cloth Be very careful not to scratch the glass surface Scanning glass B Chapter 7 US 4 16 98 8 43 AM Page 7 2 ...

Page 101: ...you have an opened print cartridge you are not currently using and do not have an available print cartridge storage unit store it in an airtight plastic bag Do not leave it exposed for an extended period Check Ink Level Your machine allows you to check the amount of ink remaining The machine displays the amount of ink remaining as a series of blocks in the LCD the more blocks the more ink remains ...

Page 102: ...he LCD displays the type of ink cartridge in the upper line and the blocks in the lower line The number of block indicates the ink level M O NO I I 4 Press to choose the next menu ALARM STOP SEARCH DELETE 5 Press ENTER to confirm it OHD V REQ COPY START ENTER 6 Press STOP three times to return to Standby mode PQRS GHI STOP OHD V REQ ENTER FLASH SPEED DUAL REDIAL PAUSE 1 4 7 B Chapter 7 US 4 16 98 ...

Page 103: ... keypad 01 02 03 04 05 06 07 08 09 10 11 12 13 14 15 SET MEMORY TX DELAY TX POLLING ADD CANCEL SELF TEST GROUP DIAL SYSTEM ID DATE TIME OPTION TX CONFIRM STANDBY DIAL LIST OPTION JOURNAL Q SCAN 3 Press ENTER then press twice ALARM STOP SEARCH DELETE One touch buttons 01 16 perform specific functions when used with the MENU button Each button provides access to a selected function The LCD asks you ...

Page 104: ...test pattern Look for a break in the diagonal line A broken line shows any clogged nozzles If the bottom line shows improvement rerun this test If improvement continues rerun the test again If all nozzles are not printing after running the test three times continue with the next step 7 If print quality does not improve remove and reinstall the print cartridge See ÔReplacing the Print CartridgeÕ on...

Page 105: ...oth dampened with water only to gently clean the entire copper colored area including the nozzles and contacts To dissolve any dried ink hold the damp cloth against the nozzles for about three seconds Gently blot and wipe dry If you are cleaning a color print cartridge be especially careful to wipe the nozzles in only one direction so the colors do not mix Allow the copper colored area to dry 3 Re...

Page 106: ... cover until it clicks Then remove the print cartridge See ÔReplacing the print cartridgeÕ on page 7 10 1 Press the CARTRIDGE button to move the print cartridge carrier to the load position Warning All documents stored in memory will be lost when the power is turned off in step 2 FORM FEED CARTRIDGE PRINTER RESET BUSY 01 02 03 04 05 4 Use a CLEAN DRY CLOTH to clean the print cartridge carrier cont...

Page 107: ...rocess release the cartridge from the holder as described in step 3 under ÔReplacing the print cartridgeÕ on page 7 10 and push it firmly until it clicks into place then repeat this procedure 3 4 times If print quality still does not improve replace your print cartridge FORM FEED CARTRIDGE PRINTER RESET BUSY 01 02 03 04 05 5 Use a CLEAN DRY CLOTH to clean the carrier deflector inside the printer c...

Page 108: ...m color to mono before a file on PC is not completely printed the remaining page on the file may not print If you are interrupted and leave the print carrier in the load position for more than 3 minutes the print cartridge carrier moves to the standby position When ÔINK OUTÕ appears during PC printing the machine continues printing After PC printing is completed replace the print cartridge You can...

Page 109: ... areas only Do not touch the copper area 3 While pushing the cartridge holder away from you pull the print cartridge handle toward you until it clicks Cartridge holder Cartridge 6 Insert the print cartridge in the cartridge holder then push the print cartridge firmly away from you until it clicks into place If the print cartridge moves loosely in the carrier it has not clicked into place Repeat th...

Page 110: ...2 USED Õ FORM FEED CARTRIDGE PRINTER RESET BUSY 01 02 03 04 05 9 Select Ô1 NEWÕ by using or or by pressing the 1 button then press START The LCD briefly displays ÔMONO INSTALLEDÕ or ÔCOLOR INSTALLEDÕ according to the type of ink cartridge then the machine returns to Standby mode 3 2 PQRS GHI ABC MENU STOP OHD V REQ NTER FLASH SPEED DUAL REDIAL PAUSE DEF JKL MNO TUV WXYZ 1 4 6 5 7 9 8 0 DELETE C A ...

Page 111: ...ing Once a new print cartridge is installed use it until it has run out completely If the new cartridge does not give excellent printing quality run ÔPrinter Self TestÕ and ÔNozzle TestÕ on page 2 11 and 7 5 respectively If you want to install a color cartridge to print a file on your PC you should use ÔInstall CartridgeÕ tab in the SAMSUNG MFP 4100 4200 Control Program on your PC If you use the C...

Page 112: ...C h a p t e r E i g h t TROUBLESHOOTING A Chapter 8 US 4 16 98 8 46 AM Page 1 ...

Page 113: ...rol panel 2 Carefully remove the jammed document 3 Close the control panel firmly until it clicks into place When to Replace Parts for Automatic Document Feeding If you have a problem with automatic document feeding some parts may be worn To maintain ADF function Automatic Document Feeding have related parts ADF Rubber ADF Roller replaced by qualified service personnel before they exceed their ser...

Page 114: ...NOT pull it out Doing so could harm the fax machine IF THE PAPER IS JAMMED IN THE RECEIVED PAPER OUTPUT AREA Remove the jammed paper by hand as shown IF THE PAPER IS JAMMED IN THE PAPER FEED AREA 1 Push the paper load lever away from you to open the sheet feeder 2 Remove the jammed paper as shown in the figure Paper load lever A Chapter 8 US 4 16 98 8 46 AM Page 8 2 ...

Page 115: ... left paper guide and move it to the right to match the width of the paper 4 Pull the paper load lever toward you to close the sheet feeder 5 Press the PRINTER RESET button if your machine is SF4100 or SF4200 For SF4000 press the STOP button FORM FEED CARTRIDGE PRINTER RESET BUSY 01 02 03 04 05 A Chapter 8 US 4 16 98 8 47 AM Page 8 3 ...

Page 116: ...nded to stop PC printing and print the incoming fax Meaning CHECK CARTRIDGE FOR FAX PRINTING SF4100 SF4200 A color print cartridge is installed in your machine when the machine prints a fax makes a copy or prints a user list CHECK CARTRIDGE PLEASE INSTALL Print cartridge is not installed properly or no cartridge is installed in the machine CHECK LOAD LEVER The paper load lever is in the open posit...

Page 117: ...her delete unnecessary documents stored in memory or send when memory becomes available or split the document into smaller parts MONO INSTALLED The print cartridge installed in your machine is a mono cartridge NO ANSWER The other machine has not answered after all your attempts to redial Or the other machine does not press START when you are waiting to receive a fax NO NOT ASSIGNED There is no num...

Page 118: ...ent RECEIVE ERROR A fax has not been received successfully Ask the sender to try again RESET PRINTER This message appears when a paper is jammed or printer error occurs After solving the problem press the PRINTER RESET button SEND ERROR Your fax has not gone through successfully Try again SERVICE CALL A printer problem the user cannot solve occurs Turn power off then on and repeat it 2 or 3 times ...

Page 119: ... Telephone Number List see page 6 6 The document does not feed into the machine Be sure the document is not wrinkled and you are putting it in correctly Check the document is the right size not too thick or thin The machine will not send anything Check that the document is loaded face down ÔTXÕ should show up in the display You may have hung up the handset before you pressed START Check the other ...

Page 120: ...x machine The remote fax machine may be turned off out of recording paper or unable to answer incoming calls Speak with the remote operator and ask for the problem to be rectified You cannot store a document in memory There may not be enough available memory to hold the document you want to store If the LCD displays a ÔMEMORY FULLÕ or ÔMEMORY JOB FULLÕ message delete from memory any documents you ...

Page 121: ...of paper See ÔPaper Type and SizesÕ on page 2 7 If you are in a Windows based environment select Medium or Maximum Ink Saver Mode in the User Options Make sure the paper is straight and unwrinkled Let ink dry before handling the paper Change print quality to the DRAFT mode Clean the print cartridge See ÔRun Nozzle TestÕ on page 7 5 Characters with white lines If ÔINK OUTÕ is displayed install a ne...

Page 122: ...ange the parallel interface cable Power is on but no action from the printer If ÔINK OUTÕ is displayed install a new print cartridge See ÔReplacing the Print CartridgeÕ on page 7 10 Make sure the paper load lever is in the closed position Make sure the printer interface cable is firmly inserted into the interface connector at the back of your machine Fonts selected using data stream commands do no...

Page 123: ...Paper skews or buckles in the automatic sheet feed Make sure there is not too much paper in the automatic sheet feed The automatic sheet feed can hold up to 100 sheets of paper Make sure the paper guides do not cause the paper to bow in the automatic sheet feed Make sure you are using the correct type of paper See ÔPaper Type and SizesÕ on page 2 7 When loading paper do not force the paper down in...

Page 124: ...Specifications General Fax Communication System PSTN PABX Compatibility ITU GROUP 3 Compression Scheme MH MR MMR Modem Speed 9600 7200 4800 2400 bps Scanning Method Sheet feed scanning using CIS Input Document Size 8 5 Inch 216 mm Scanning Resolution 200 dpi ADF Capacity 30 Sheets 0 0039 in 0 1 mm 20 Sheets 0 0033 0 0051 in 0 085 0 13 mm Machine Size H X W X D 10 4 X 12 7 X 17 9 Inch 263 X 323 X 4...

Page 125: ...300 DPI Window only Recording Width 8 Inch 203 mm Emulation SF4100 4200 Windows GDI PCL3 Interface SF4100 4200 P1284 BI Directional Printer Drivers SF4100 4200 WIN 3 1 95 Letter Legal A4 A5 B5 EXEC SF4100 4200 Paper Capacity Paper Weight Mono Paper Size 100 Sheets Paper Handling 70 90 g m2 Cartridge Life about 1100 Sheets 4 Print Duty On A4 Color SF4100 4200 about 200 Sheets 15 Print Duty On A4 A ...

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Summary of Contents for SF4000

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Samsung SF4000, Operator'S Manual, Page: 114 / 125

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Summary of Contents for SF4000

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