Samsung SF-330 Series Operating Instructions Manual Download Page 23 | Manualshive

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This chapter is only for SF-335T users. If your machine is SF-330 or SF-331P, please refer to the User’s

Guide supplied by the answering machine manufacturer.

In this chapter, you will learn how to check your TAM greeting message, monitor incoming calls, play/erase

messages, and access your machine from a remote telephone. All the instructions in this chapter assume that

your fax machine is set to TAM Mode. The SF-335T uses electronic memory as a recording medium.

Recording time is dependent on the content of the message. The total recording time (TAM OGM + ICM) is

about 15 minutes.

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Summary of Contents for SF-330 Series

Page 1: ...ine should never be placed on near or over a radiator heater air conditioner or ventilation duct 8 Do not allow anything to rest on the power or telephone cords Do not locate your fax machine where the cables may be damaged by people walking on them Do not place the machine where the power or telephone cord may be bent Any case of above may cause the hazardous result or malfunction 9 Do not overlo...

Page 2: ...e cabinet appears damaged If the product exhibits a sudden and distinct change in performance 14 Adjust only those controls covered by the operating instructions Improper adjustment of other controls may result in damage and may require extensive work by a qualiﬁed service technician to restore the prod uct to normal operation 15 Avoid using this fax machine during a lightning storm There may be a...

Page 3: ...o find a number received via the Caller ID service 2 4 Chapter 3 The Fax Machine Sending a fax 3 2 Loading documents 3 2 Acceptable documents 3 2 Setting document resolution and contrast 3 3 Sending a fax manually 3 3 Sending a fax automatically 3 3 Automatic redial 3 4 Receiving a fax 3 4 Reception modes 3 4 Receiving in FAX mode 3 5 Receiving in TEL mode 3 5 Receiving in AUTO mode 3 5 Receiving ...

Page 4: ...6 Chapter 7 Care and Maintenance Cleaning the document scanner 7 2 Replacing the print cartridge 7 3 Cleaning the printhead 7 4 Aligning the printhead 7 4 Ink level view 7 4 Shading adjustment 7 4 Self testing 7 5 Print cartridge maintenance 7 5 Cleaning the cartridge 7 5 Wiping the print nozzles and contacts 7 5 Cleaning the cartridge carrier contacts 7 6 LCD error messages 7 7 Fixing Problems 7 ...

Page 5: ...cribes the preliminary setup procedure A full installation instruction is explained in the separate Installation Guide If you are installing or reinstalling the machine from the beginning refer to the Installation Guide provided with the machine ...

Page 6: ... page desktop copier 10 page Skew Free Document Feeder 50 Speed Dialling locations 10 One Touch included Five reception modes TEL FAX AUTO TAM1 Telephone Answering Machine and DRPD Broadcasting to send the same document to multiple destinations Delayed FAX to send the document at a later time Send Receive Polling Last 10 number redial Report management sending conﬁrmation Journal report and Phoneb...

Page 7: ...iliarise yourself with your new machine by looking at the pictures on the next few pages Front view2 Rear view 2 Note that all of illustrations on this User Guide are from SF 335T so some parts may be different from your machine EXT LINE HANDSET Connect extension phone or TAM here if applicable AC Power Socket USB Connector SF 331P only Document Guide Dust Cover Document Tray Paper Support Paper G...

Page 8: ...ed to erase a message or all messages Answer SF 335T only Switches the TAM mode on off It lights when in TAM Mode and blinks when a new message is received SF 335T only Used to repeat the current message or to skip back to the previous one SF 335T only Used to skip forward to the next message Number keypad Dial numbers manually as you would usually do with the telephone or enter letters while sett...

Page 9: ...g large quantities of paper Your machine uses a variety of papers including Xerographic paper Bond paper Dual purpose paper Because all paper varies in physical characteristics you can receive mixed results from different packages of paper even though the packages contain the same type of paper If you encounter undesirable results try the other side of the paper a different type or another package...

Page 10: ...ter You can scale the document from 50 to 150 by selecting a pre deﬁned rate The default rate is 97 8 Choose if you want to collate document When collation is selected you need to select the sorting order Normal Reverse 9 Press Start Enter when all options have been selected When the machine runs out of paper Load paper and press Start Enter appears in the display Supply additional paper and press...

Page 11: ... 20 digits and include special characters space plus sign etc To enter a delimiter press To enter plus symbol press If you enter a wrong number use or to move to the number and correct it 5 Press Start Enter when ﬁnished 6 Press Start Enter when the display shows Fax Name 7 Enter the fax name up to 40 characters by using the number keypad You can include special characters space plus sign etc 8 Pr...

Page 12: ...me Adjust it as you prefer Press Scroll Volume with machine in standby Whenever you press the button it will increase or decrease the volume The volume 0 indicates that the machine will not ring when the call is received Adjusting speaker volume When you are speaking via the speaker phone you can adjust the volume as you follows 1 Press Speaker Phone or On Hook Dial You can adjust it when you are ...

Page 13: ...CHAPTER 2 PROGRAMMING AND DIALLING ...

Page 14: ...T You do not need to pick up the handset Speak into the microphone on the Control Panel when the call is answered Phonebook dialling There are two types of Phonebook dialling One Touch and Speed dial The way to programme numbers into memory is the same for both but how you dial stored numbers is different To One Touch dial you just press and hold a number 0 9 on the keypad and the number will be d...

Page 15: ...ory option the machine will ﬁrst dial and then send a fax if you set the resolution to Super Fine Speed dialling 1 Press Speed 2 Enter a two digit speed dial location number 3 Press Start Enter to dial the number The display brieﬂy shows the name or number and the number is then automatically dialled You hear the dialling process through the speaker When the remote fax machine answers the machine ...

Page 16: ...d the machine will beep 2 Speak into the microphone when the call is answered Pick up the handset if you are an SF 330 or an SF 331P user To redial the number in memory 1 Press and hold Redial Pause for about two seconds 2 Select Recent Numbers and press Start Enter The display shows the most recent numbers 3 Press or to ﬁnd the number you are dialling 4 Press Start Enter when the correct number a...

Page 17: ...CHAPTER 3 THE FAX MACHINE ...

Page 18: ...ng pages that are unusually thick or thin feed one sheet at a time If the document doesn t feed correctly open the Control Panel remove the document and try loading it again 3 Choose the proper resolution and contrast by pressing Rcv Mode Contrast and Resolution respectively Acceptable documents For multiple sheets all pages of the document must be the same size and paper type DO NOT try to send d...

Page 19: ...emory broadcasting delayed tx for example SUPER FINE will be changed back to FINE even though you selected SUPER FINE 3 Press Rcv Mode Contrast as many times as you want to adjust the darkness NORMAL works well for normal handwritten typed or printed documents LIGHTEN works with very dark print DARKEN works with light print or faint pencil markings PHOTO is used when faxing photographs or other do...

Page 20: ...cting either FAX or AUTO Mode Reception mode Your model How it works Reference section FAX All The machine answers an incoming call and immediately goes into receive mode expecting a fax to be received Receiving in FAX mode on page 3 5 TEL The automatic fax reception is turned off You can receive a fax only by manually pressing Start Enter Receiving in TEL mode on page 3 5 AUTO Your fax machine wi...

Page 21: ...receive mode If the machine does not sense a fax signal it will continue ringing to tell you it is a phone call You should pick up the handset to answer the call or it will switch to automatic reception mode after approximately 25 seconds Receiving in TAM mode SF 330 SF 331P To use this receiving mode you need to have an answering machine attached To set the machine to TAM Mode press Rcv Mode Cont...

Page 22: ...one line to answer several different telephone numbers To receive a fax in DRPD mode you should ﬁrst set DRPD and activate it Once you have activated DRPD mode it can be one of the receiving modes which can be selectable by pressing the Rcv Mode Contrast button as FAX TEL and AUTO To set up DRPD see DRPD Mode on page 6 7 Press Rcv Mode Contrast repeatedly until DRPD Mode appears in the display Now...

Page 23: ...r you will learn how to check your TAM greeting message monitor incoming calls play erase messages and access your machine from a remote telephone All the instructions in this chapter assume that your fax machine is set to TAM Mode The SF 335T uses electronic memory as a recording medium Recording time is dependent on the content of the message The total recording time TAM OGM ICM is about 15 minu...

Page 24: ...recorded Then it displays the elapsed time as the message plays back automatically Checking your TAM message The TAM message plays back when your machine is in TAM Mode and receives a call Press OGM The display shows the time when the message was recorded The display then counts down the seconds as the message is playing back Monitoring an incoming call Call Monitoring is useful for screening call...

Page 25: ...me counts down as the message plays back Playing back all messages Press and hold Play Record until you hear a beep All the messages are played back The display brieﬂy shows recorded time of each message then plays ALL the messages recorded When the display reads 50s 01 03 01 is the number of the caller message currently being played and 03 is the total number of caller messages in memory 50s is t...

Page 26: ...d messages This is why you should erase old messages To erase a selected message Press Erase while the message is playing BE CAREFUL Once you have pressed Erase while a message is playing there s no way to cancel or recover it The selected message is erased and Erasing is displayed To erase all recorded messages 1 Press Erase The display asks if you want to erase ALL messages 2 Press Start Enter i...

Page 27: ...mote session If you don t enter 0 your machine might not hang up for several minutes Using remote commands The chart below describes which Remote Code you have to enter for remote operation Code Operation 0 Exits remote control mode 1 Skips a message backward The machine skips the current message and plays the previous one 2 Plays back new messages The machine beeps and plays all new messages If t...

Page 28: ...4 6 ...

Page 29: ...chapter you will learn how to use the advanced fax features of your machine For example how to send the same documents to many different locations Broadcasting or how to set up your machine to send faxes at a preset time Delayed Fax ...

Page 30: ...t your machine to send a fax at a later time when you will not be present Normally it is cheaper to send a fax at night because telephone rates are lower than they are during the day 1 Turn the document face down and feed it into the machine 2 Press Menu repeatedly until ADVANCED FAX appears and press Start Enter 3 Select Set Delayed Fax by pressing or and press Start Enter 4 Enter the fax number ...

Page 31: ...t to FAX mode automatically for being polling The poll code is preset to 0000 at the factory which represents no poll code When it is polled the page in memory will be deleted automatically and receiving mode returns to the state before set ting polling To cancel Send Polling see To cancel the scheduled job on page 5 3 Setting receive polling 1 Lift the handset or press Speaker Phone or On Hook Di...

Page 32: ... Fax Forward start time and every fax will be forwarded to your new location till the end time During forwarding time the receive mode temporarily changes to Message forwarding SF 335T only When you re out of the ofﬁce or home and you want to be notiﬁed whenever there s a new message left on your machine you need to use the Message Forwarding feature supplied with your machine 1 Press Menu repeate...

Page 33: ...CHAPTER 6 SPECIAL FEATURES ...

Page 34: ...ant to transfer it to someone else press Recall and dial the number of that other person This may not work with some phone systems Refer to your telephone s instruction manual for more information The recall is of Time break type 1 Press Recall when you are on the telephone 2 Enter the phone number to transfer it to someone else In UK you may have some problems when you try to use BT services 3 Ha...

Page 35: ...tracking a story Your machine provides this convenience for your purpose To record the conversation Press Play Record while you are speaking The machine starts to record the conversation and recording time is unlimited before memory is full The recorded conversation will be treated as an ICM To stop recording Press Stop Cancel to stop recording Sound setup You can adjust both the alarm and key vol...

Page 36: ...lly print Sending Conﬁrm Manual Automatic Schedule Inform This report shows the document currently stored for Delayed FAX and Send Polling along with the operation number starting time and type of operation etc Manual System Data This report shows the status of the User Options After you have changed any setting print this report to check your changes Manual Caller ID This report shows the informa...

Page 37: ... have entered a junk fax number and activated the Caller ID option by selecting On w Junk Fax your machine will not receive any faxes those entered numbers To set up the Caller ID see Using Caller ID on page 6 2 Entering junk fax setup mode 1 Press Menu repeatedly until SETUP SYSTEM appears and press Start Enter 2 Select Set Junk Fax No 3 Press Start Enter and follow the instructions below dependi...

Page 38: ...peration and TAM Setup has settings related to answering machine operations 1 Press Menu 2 Select SETUP SYSTEM or SETUP TAM SF 335T only by pressing or 3 Press Start Enter to enter speciﬁed Setup mode 4 Scroll up or down by pressing or to select the option you want to change 5 Press Start Enter when the option you want appears in the display 6 Press or to choose the desired status 7 Press Start En...

Page 39: ... you time to answer Rcv Start Codea The Rcv Start Code Remote Receive Start Code allows you to start fax receive from an extension phone plugged into the EXT socket except SF 335T or equivalent If you pick up the extension phone and hear a fax tone press the Rcv Start Code then the fax will start receiving The code is preset to 9 at the factory Enter the desired code from 0 to 9 ECM Modeb This mod...

Page 40: ...her anyone has left a message without being charged When Save Charge is On the machine answers your call on the number of rings you have speciﬁed in the Rings to Answer option If there is no message the machine answers on the second ring after the number of Rings to Answer This gives you time to hang up the phone before the machine answers and saves the price of the call Call Monitor Enables you t...

Page 41: ...CHAPTER 7 CARE AND MAINTENANCE ...

Page 42: ... Roller there is a bushing that is secured with a small tab Push the tab slightly inward then rotate towards you Then pull up the right hand part to take it out 3 Wipe the roller surface with a soft cloth dampened with water 4 Clean the ADF Rubber piece at the back of the Control Panel too 5 Carefully wipe the Scanning Glass with a soft dry cloth If the glass is very dirty ﬁrst wipe it with a slig...

Page 43: ...the Control Panel and Cartridge Compartment cover 4 Push down the cartridge and remove it 5 To load the cartridge insert the cartridge below the metal clip and pointing down at the front When the cartridge is pushed to the back of the cartridge carrier lift the front of the cartridge up until it clicks into place If the cartridge moves loosely in the Carrier it has not clicked into place Repeat th...

Page 44: ... represents the straightest line and press Start Enter Ink level view Your machine allows you to check the amount of ink remaining To view the current ink level 1 Press Menu repeatedly until MAINTENANCE appears and press Start Enter 2 Scroll to View Ink Level by pressing or and press Start Enter The machine displays a fractional number For examples 1 8 means that ink is low and you need to replace...

Page 45: ...l the cartridge The warranty will not cover damage caused by using reﬁlled cartridges Cleaning the cartridge To maintain good printing quality we recommend you occasionally wipe the Print Nozzles and Contacts as described below Wiping the print nozzles and contacts When the print is not clear or dots are missing the problem may be caused by dried ink on the Print cartridge nozzles Print cartridge ...

Page 46: ...nplugged the power cord from the machine all data will be lost 1 Press Cartridge 2 Open the Control Panel and Cartridge Compartment Cover and remove the cartridge 3 Remove the print cartridge 4 Unplug the power cord from the electrical outlet of the rear of the machine 5 Clean the Cartridge Carrier contacts with clean and dry cloth 6 Plug in the power cord and reinstall the cartridge ...

Page 47: ...ages to make a room in the memory TAM SF 335T only ICM Memory Full The voice memory is full No more caller s messages can be recorded Total recording time is about 15 minutes TAM SF 335T only Ink Low Install new ink cartridge The print cartridge has run out of ink To install a new Print Cartridge see Replacing the print cartridge on page 7 3 Although this message is displayed you can make a copy o...

Page 48: ... trying to register already exists in the phonebook or junk fax list Telephone Number Not Assigned There is no number assigned to the One Touch or two digit Speed number Telephone Poll Code Error The remote user entered wrong poll code Fax Poll job exists already You have programmed a polling send Cancel scheduled job and try again Fax Polling Error Check remote site The machine you want to poll i...

Page 49: ...lay You may have hung up the handset before you pressed Start Enter Check if the machine to which you are sending can receive your fax You cannot poll another machine The fax machine you are polling may be using a poll code The fax you received has blank bits on it The machine sending to you may be faulty A noisy phone line can cause line errors Check your machine by making a copy Spots or lines m...

Page 50: ...lean the print cartridge see Cleaning the cartridge on page 7 5 Improperly formed or misaligned characters Clean the print cartridge see Cleaning the cartridge on page 7 5 Abnormal black horizontal lines Clean the cartridge carrier see Cleaning the cartridge carrier contacts on page 7 6 Problem Solution Paper is jammed during printing Clear paper jam as described in Paper jams during printing on p...

Page 51: ...licks into place Paper jams during printing If the fax paper jams while you are receiving or printing Remove jammed paper and press Stop Cancel appears in the message If the paper is jammed in the Received Paper Output Area 1 Remove the jammed paper by pulling it out smoothly in the direction of the arrow as shown If the paper tears when it is being removed check to ensure that no small pieces hav...

Page 52: ...7 12 ...

Page 53: ...CHAPTER 8 APPENDIX ...

Page 54: ...ys 365 x 540 x 270mm extended all trays Weight 3 1 Kg including handset Power source See Rating Label attached on the back of the machine Resolution Scan 200 x 200dpi PC print Mono 600 x 300dpi Colour 300 x 300dpi Copy Mono 600 x 300dpi Colour copy is not supported Faxing Standard 98 x 203dpi Fine 196 x 203dpi Super Fine 392 x 203dpi ADF 10 sheets 0 075 0 12mm thick ASF 50 sheets 70g m2 90g m2 ECM...

Page 55: ...A PPENDIX 8 3 A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A sample of ITU 1 chart reduced to 60 5 ...

Page 56: ...people from whom you bought the machine The 5 amp plug is the most widely used type in the UK and should be suitable However some buildings mainly old ones do not have normal 5 amp plug sockets You need to buy a suitable plug adaptor Do not remove the moulded plug Warning If you cut off the moulded plug get rid of it straight away You cannot rewire the plug or you may get an electric shock if you ...

Page 57: ...btained from your Samsung Electronics Co Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment Telecommunications Terminal Equipment Directive FAX This Samsung product has been self certified by Samsung for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to w...

Page 58: ...8 6 ...

Page 59: ...A PPENDIX 8 7 A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX A PPENDIX ...

Page 60: ...8 8 ...

Page 61: ...AX machine and the equipment experiencing interference Cable TV amplifiers and splitters are extremely prone to interference Be certain that they are as far as possible from the FAX machine and its AC power and telephone cords Replace twin lead antenna wire with shielded coaxial cable and use proper connectors and adaptors Turn or relocate the receiving antenna In most cases this is easily done by...

Page 62: ...cal the company may temporarily cease service providing that they a Promptly notify the customer b Give the customer an opportunity to correct the equipment problem c Inform the customer of the right to bring a complaint to the Federal Communication Commission pursuant to procedures set out in FCC Rules and Regulations Subpart E of Part 68 You should also know that Your Samsung FAX machine is not ...

Page 63: ... 5 4 feeder 1 2 1 5 1 6 2 3 3 2 3 3 7 8 7 10 H howler action 6 8 I ICM record time 6 8 image TCR 6 7 6 8 ink save mode 1 8 ITU 1 chart 8 2 8 3 J junk fax 6 2 6 4 6 5 6 7 7 7 7 8 6 4 6 5 K keypad character 1 8 L language 6 7 M making a copy 1 6 7 9 message forward 4 5 5 4 6 8 mute 1 4 6 3 O one touch caller ID 2 4 dialling 1 2 2 2 2 3 7 8 junk fax 6 5 programming 2 2 6 2 6 4 sending 3 3 5 2 on hook...

Page 64: ... 6 7 7 7 8 search 1 4 2 3 2 4 send from memory 2 3 3 3 6 7 sending confirm 3 3 6 4 6 7 setting date and time 1 6 setting fax number 1 7 shading 7 4 7 7 silence action 6 8 silent mode 6 8 speaker volume 1 8 specifications 8 2 speed dial caller ID 2 4 dialling 2 2 2 3 junk fax 6 5 programming 2 2 6 2 6 4 7 7 sending 3 3 5 2 T TAM message 4 2 4 5 5 4 6 4 W white roller 7 2 7 7 ...

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