30
3
Base on the test result, select
Yes
/
No
/
Show Again
.
Yes
No
Show Again
Do you still see the same problem on the test screen?
If you need to see the photo again, click Show Again.
•
You will see the following screen when you select
Yes
.
OK
Self Diagnosis Complete
Contact the Samsung Call Center for assistance.
Please have the following information ready:
‐ Model Code: **************
‐ S/N: **************
•
You will see the following screen when you select
No
.
OK
Self Diagnosis Complete
If the test screen is okay during Self Diagnosis, your monitor may not have a problem. If the
problem persists, follow the steps below:
-
Turn off your monitor and any other connected device, such as a PC. Turn on your monitor first
and then the other connected device.
-
Update the operating system and graphics card driver to the latest version and restart your PC.
-
Connect the other device, such as a PC, to a different input port on your monitor.
-
Reset your monitor by pressing the jog button on the monitor and selecting System > Reset All.
-
Replace the cable with the one enclosed with your monitor.
