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Samsung S27H850QF series, User Manual, Page: 3 / 57

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Summary of Contents for S27H850QF series

Page 1: ...tirety without the authorization of Samsung Electronics is prohibited Trademarks other than that of Samsung Electronics are owned by their respective owners S H85 An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this user manual b you bring the unit to a repair center and there is no d...

Page 2: ...and Using a Source Device Read below before installing the monitor 23 Connecting and Using a PC 23 Connection Using the HDMI Cable 23 Connection Using the HDMI DVI Cable 24 Connection Using the USB Type C Cable 24 Connection Using the DP Cable 25 Connecting to Headphones 25 Connecting an External Monitor 25 Connection Using an DP Cable 25 Connecting the Product to a PC as a USB HUB 26 Connecting a...

Page 3: ...Information 48 Installing the Software Easy Setting Box 49 Restrictions and Problems with the Installation 49 System Requirements 49 Troubleshooting Guide Requirements Before Contacting Samsung Customer Service Center 50 Testing the Product 50 Checking the Resolution and Frequency 50 Check the following 50 Q A 52 Specifications General 53 Standard Signal Mode Table 54 Appendix Responsibility forth...

Page 4: ...ce fee will be charged Do not press the monitor screen with hands or other objects There is a risk of damaging the screen Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVICEABLE PARTS INSIDE REFER ALL SERVICING TO QUALIFIED PERSONNEL This symbol indicates that high voltage is present inside...

Page 5: ...ng Do not use a damaged power cord or plug or a loose power socket Do not use multiple products with a single power socket Do not touch the power plug with wet hands Insert the power plug all the way in so it is not loose Connect the power plug to a grounded power socket type 1 insulated devices only Do not bend or pull the power cord with force Be careful not to leave the power cord under a heavy...

Page 6: ...product within the reach of young children The product may fall and injure children Edible oil such as soybean oil may damage or distort the product Keep the product away from oil pollution And do not install or use the product in the kitchen or near the kitchen stove Caution Do not drop the product while moving Do not set down the product on its front When installing the product on a cabinet or s...

Page 7: ...rm power off the product and remove the power cable Do not drop objects on the product or apply impact Do not move the product by pulling the power cord or any cable If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Do not lift or move the product by pulling the power cord or any cable Do not use or keep combustible spray or an inflammable substan...

Page 8: ...ll and become damaged or cause an injury Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not use humidifiers or stoves around the product Rest your eyes for more than 5 minutes or look at distance objects for every1 hour of product use Do not touch the screen when the product has been turned on for an extended period of time as it will become hot Sto...

Page 9: ...t or right or as Enter Power LED This LED is power status indicator and works as Power On Power button Off Power saving mode Blinking Power Off Power button On The power Indicator operation can be swapped by changing in the menu System Power LED On Actual models because of functional variation maybe haven t this function Function Key Guide Press the JOG button when the screen is turned on The Func...

Page 10: ... the monitor screen is turned on the computer resolution changes or the input source changes The function buttons page shows if Eye SaverMode is enabled On Off Eye Saver Mode Volume Features Eye Saver Mode Off Adjust Brightness Contrast Eye SaverMode Adjust Volume Display Function Key Guide ...

Page 11: ...function key guide screen The OSD On Screen Display of your Monitor s feature appears OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable Disable To lock unlock the OSD control press the LEFT button for10 seconds when the main menu displayed If the OSD control is locked Brightness and Contrast can be adjusted PIP PBP is available ...

Page 12: ...UP Source Change Down PRESS ENTER for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option LEFT Exit the Main menu Close Sublist without saving value Value decreases in the slider RIGHT Move to next depth Value increases in the slider PRESS ENTER Move to next depth Save the value and close Sublist ...

Page 13: ... to On and the Size is set to PBP Mode Changing the Volume setting You can adjust Volume by moving the JOG button left or right if no OSD menu is displayed Volume 50 Mute The displayed image may differ depending on the model If the audio quality of a connected input device is poor the Auto Mute function on the product may mute the sound or cause choppy audio when applying the headphones or speaker...

Page 14: ...nitor to the POWER IN port on the back of the product DP OUT Connects to another product using a DP cable HDMI IN Connects to a source device using an HDMI cable or HDMI DVI cable DP IN Connects to a PC using a DP cable Connects to a source device using a USB Type C cable Compatible with a USB cable version 3 0 or lower Connect to a USB device Connect to an audio output device such as headphones ...

Page 15: ...hen the stand height is adjusted It is a normal noise and not a product malfunction Rotating the Monitor Screen You can rotate your monitor as shown below The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 1 2 3 4 5 6 Adjust the screen following the arrow direction Rotate the screen in clockwise direction till it become...

Page 16: ...rough the loop on the other end 3 Insert the locking device into the anti theft lock slot at the back of the product 4 Lock the locking device An anti theft locking device can be purchased separately Refer to the user guide provided with your anti theft locking device for details Anti theft locking devices can be purchased at electronics retailers or online Precautions for moving the monitor Do no...

Page 17: ...t damaged or fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your o...

Page 18: ...t damaged or fall and cause personal injury Samsung shall not be held liable for any damage or injury caused by using improper screws or attaching the wall mount kit or desktop stand using excessive force Samsung shall not be held liable for any product damage or personal injury caused by using a wall mount kit other than the one specified or from an attempt to install the wall mount kit on your o...

Page 19: ... protective Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat Place the stand neck on the display as shown in the figure When you place the stand neck ensure that the raised button on the display can be inserted into the groove of the stand neck Turn the stand neck of t...

Page 20: ...ctive Styrofoam cushion included in the package on the floor and place the product facing down on the Styrofoam as shown in the image If Styrofoam is unavailable use a thick sitting mat Place the stand neck on the display as shown in the figure When you place the stand neck ensure that the raised button on the display can be inserted into the groove of the stand neck Turn the stand neck of the dis...

Page 21: ...ush the key upward and hold Turn the stand neck of the display counterclockwise for10 Lift the stand neck in the arrow direction to detach it from the display Unfasten the connecting screw at the bottom of the stand base and then remove the stand neck from the stand base by pulling it in the arrow direction as shown in the figure Caution Do not press down on the monitor There is a risk of damaging...

Page 22: ...ush the key upward and hold Turn the stand neck of the display counterclockwise for10 Lift the stand neck in the arrow direction to detach it from the display Unfasten the connecting screw at the bottom of the stand base and then remove the stand neck from the stand base by pulling it in the arrow direction as shown in the figure Caution Do not press down on the monitor There is a risk of damaging...

Page 23: ...yourself with the monitor functions precautions and proper use before using the installed monitor Connecting and Using a PC Select a connection method suitable foryour PC Connecting parts may differ in different products Provided ports may vary depending on the product Connection Using the HDMI Cable Check to make sure that the power cables for the monitor and external devices such as computers an...

Page 24: ...nals to the monitor using a USB Type C cable if the screen is not displayed normally change the DP OUT output mode switch the output mode between USB Type C MST and USB Type C SST According to the USB Power Delivery 2 0 specification our product can charge your notebook when you connect it to our product with a USB Type C cable A maximum charging power of 45 W is supported Charging speed may vary ...

Page 25: ...ower outlet To display 2560 x 1440 60 Hz use a DP cable that supports 2560 x 1440 60 Hz Make sure that the graphics card of the DP source supports 2560 x 1440 60 Hz A DP cable shorter under1 5 m in length is recommended Using a cable longer than 1 5 m can affect the picture quality Connecting to Headphones Connecting an External Monitor Connection Using an DP Cable DP OUT ...

Page 26: ...ou to connect multiple source devices to the USB ports on the product at the same time without connecting them to a PC If multiple source devices are connected to the PC the many cables around the PC may look messy Connecting the devices directly to the product will resolve such inconvenience Connect a mobile device such as an MP3 player or smartphone to the product when connected to a PC This all...

Page 27: ...onnect it to a power source The battery can be charged in the power saving mode but it cannot be charged when the product is powered off Charging your USB device is not possible if the power cable is disconnected from the power socket The USB device needs to be purchased separately ...

Page 28: ...plete Rotate the machine to the highest vertical position Connect the cables to their correct ports and then arrange each of the two cables through either side of the COVER STAND CABLE as shown in the figure Rotate the machine to the horizontal position 5 Assembly is complete ...

Page 29: ...rrange the cables through the groove on the COVER REAR and then attach the COVER REAR SUB When you attach the COVER REAR SUB please aim six ribs of the COVER REAR SUB to the bottom holes of the COVER REAR at first 5 6 7 Arrange each of the two cables through either side of the COVER STAND CABLE as shown in the figure Rotate the machine to the horizontal position Assembly is complete ...

Page 30: ...30 Connecting the Power POWER IN To use the product connect the power cable to a power outlet and the POWER IN port on the product The input voltage is switched automatically ...

Page 31: ... Do the Eye excercises or blink frequently then eye fatigue will be relieved Driver Installation You can set the optimum resolution and frequency for this product by installing the corresponding drivers To install the latest version of the product driver download it from the Samsung Electronics website at http www samsung com Setting Optimum Resolution An information message about setting optimum ...

Page 32: ...nd brightness as required Standard Obtain a picture quality suitable for editing documents or using Internet Cinema Obtain the brightness and sharpness of TVs suitable for enjoying video and DVD content Dynamic Contrast Obtain balanced brightness through automatic contrast adjustment In AV mode When the external input is connected through HDMI DP USB Type C and PC AV Mode is set to AV SAMSUNG MAGI...

Page 33: ...when Game Mode is enabled Not available when PIP PBP Mode is set to On Color Adjust the tint of the screen This menu is not available when SAMSUNG MAGICBright is set to Cinema or Dynamic Contrast mode This menu is not available when Game Mode is enabled This menu is not available when Eye SaverMode is enabled Not available when PIP PBP Mode is set to On Red Adjust the red saturation level Values c...

Page 34: ...certain AV resolution such as 720P and1080P Eye Saver Mode Set to an optimum picture quality suitable for eye relaxation TÜV Rheinland Low Blue Light Content is a certification for products which meet requirements for lower blue light levels When Eye SaverMode is On the blue light that wavelength is around 400nm will decrease and it will provide an optimum picture quality suitable for eye relaxati...

Page 35: ...supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP USB Type C cable The input signal is 480p 576p 720p or1080p and monitor can display normally Not every model can support all of these signals This can only be set when the external input is connected thro...

Page 36: ...aphics card used If the screen is blank in PIP PBP mode when the optimum resolution is selected go to Control Panel Display Screen Resolution and click Detect on the PC Instructions are based on Windows 7 If the screen is blank when the resolution is set to the optimum resolution change the resolution to 1280 x 1024 The screen may flicker briefly or appear after a delay when you enable or disable ...

Page 37: ...PIP mode where the optimum resolution for the sub screen is 720 x 480 width x height Select the icon image if you want to use PIP mode where the optimum resolution of the sub screen is 1280 x 720 width x height Position Select the position of the sub screen from the available options Not available when PBP is selected The screen may flicker if the input signal is unstable Sound Source Set which sc...

Page 38: ...IP Mode available in PIP mode Size Select the image size for sub screen In PC mode Auto Display the picture according to the aspect ratio of the each screen input source Wide Display the picture in full screen regardless of the aspect ratio of the each screen input source In AV mode 4 3 Display the picture of the sub screen with an aspect ratio of 4 3 Suitable forvideos and standard broadcasts 16 ...

Page 39: ...e of the sub screen with the original aspect ratio without cutting anything off The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital output device is connected using the HDMI DP USB Type C cable The input signal is 480p 576p 720p or1080p and monitor can display normally Not eve...

Page 40: ...ct to change without notice to improve quality Transparency Set the transparency for the menu windows Language Set the menu language A change to the language setting will only be applied to the onscreen menu display It will not be applied to other functions on your PC Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period of time D...

Page 41: ...fications are subject to change without notice to improve quality DisplayPort Ver Select your DisplayPort version Incorrect settings may cause the screen to go blank If this occurs check the device specifications If the monitor is in HDMI DisplayPort USB Type C mode and the screen says Check Signal Cable or power saving mode activates press the JOG button to display the function button screen and ...

Page 42: ...ly a combination of a single video stream and a single audio stream DP OUT mode 5 modes USB Type C MST USB Type C SST DisplayPort MST DisplayPort SST HDMI SST DP OUT MST SST Function Implementation Connecting a PC via DisplayPort MST DP IN DP IN DP OUT SST DP IN DP IN DP OUT Make sure that the graphics card supports the MST Daisy Chain function To check this visit the website of the graphics card ...

Page 43: ...e website of the graphics card manufacturer When connecting a PC using USB Type C cable you must set DP OUT mode to USB Type C MST SST on the OSD menu OSD System DP OUT USB Type C MST USB Type C SST When this function is available the following may occur flashing screen or black screen which depends on the type of the previous device used and the quality of the cable used Try to use a Samsung bran...

Page 44: ...supported 1 Make sure that the cable is connected correctly and DP OUT mode is set correctly on the OSD menu Refer to DP OUT MST SST Function Implementation 2 Make sure that the graphics card can support the MST Daisy Chain function To check this visit the website of the graphics card manufacturer 3 HDMI sources can only support HDMI SST mode When DisplayPort Ver is set to 1 1 DP OUT only supports...

Page 45: ...aphics driver s version and update it with the latest one While you are using the FreeSync function the screen may flicker due to variation of the output frequency from the graphics card The response rate during the game may fluctuate depending on the resolution A higher resolution generally decreases the response rate The sound quality of the monitor may be degraded If you encounter any issues wh...

Page 46: ...46 ...

Page 47: ...imer is set to automatically activate 4 hours after the product powers on This is done in accordance with power supply regulations If you do not want the timer to activate go to System Off TimerPlus and set Off Timer to Off Configuring Eco Timer Eco Timer Turn on Eco Timer mode Eco Off After The Eco Timer can be set between 10 and180 minutes The product will automatically power off after the speci...

Page 48: ... be selected If No Repeat is selected a command responds only once when a button is pressed Power LED On Configure the settings to enable or disable the power LED located at the lower part of the product Working The power LED is on when the product is turned on Stand by The power LED is on when the product is turned off Reset All Return all the settings for the product to the default factory setti...

Page 49: ...asy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Problems with the Installation The Easy Setting Box installation may be affected by the Graphics Card Motherboard and the Networking Environment System Requirements OS Hardware Windows XP 32Bit 64Bit Windows Vista 32Bit 64Bit Win...

Page 50: ...resolution may vary depending on the computer system settings and cables Check the following Installation issue PC mode The screen keeps switching on and off Check the cable connection between the product and PC and ensure the connectors are locked Blank spaces are found on all foursides of the screen when an HDMI orHDMI DVI cable is connected to the product and PC The blank spaces found on the sc...

Page 51: ... on the screen and the power LED blinks every 0 5 to1 second The product is operating in power saving mode Press any key on the keyboard or move the mouse to return to normal operating mode Text is blurry If using a Windows OS e g Windows 7 Windows 8 Windows 8 1 orWindows 10 Go to Control Panel Fonts Adjust ClearType text and change Turn on ClearType Video playback is choppy Playback of high defin...

Page 52: ...000 Go to Control Panel Display Settings and adjust the resolution Windows Vista Go to Control Panel Appearance and Personalization Personalize Display Settings and adjust the resolution Windows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Adjust Res...

Page 53: ...mperature 4 F 113 F 20 C 45 C Humidity 5 95 non condensing Plug and Play This monitor can be installed and used with any Plug and Play compatible systems Two way data exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixels Due to the nature of the manufa...

Page 54: ...to the graphics card user manual Resolution Horizontal Frequency kHz Vertical Frequency Hz Pixel Clock MHz Sync Polarity H V IBM 720 x 400 31 469 70 087 28 322 VESA 640 x 480 31 469 59 940 25 175 MAC 640 x 480 35 000 66 667 30 240 VESA 640 x 480 37 861 72 809 31 500 VESA 640 x 480 37 500 75 000 31 500 VESA 800 x 600 35 156 56 250 36 000 VESA 800 x 600 37 879 60 317 40 000 VESA 800 x 600 48 077 72 ...

Page 55: ...cycle is called horizontal frequency Horizontal frequency is measured in kHz Vertical Frequency Repeating the same picture dozens of times per second allows you to view natural pictures The repeat frequency is called vertical frequency or refresh rate and is indicated in Hz This product can be set to only one resolution for each screen size to obtain the optimum picture quality due to the nature o...

Page 56: ...am If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation additionally after purchasing a product through home shopping or online A Product damage caused by customer s fault Product damage caused by customer s mishandling orwrong repair If a product damage is c...

Page 57: ...rranty Samsung guarantee that replacement parts will be available for 5 years after the end of production After 5 years in the event that the Samsung s service center has run out of replacement parts and cannot repair the product Samsung will replace your product at no additional charge If the model you purchased is no longer available Samsung replace it with the current equivalent model ...

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