Samsung S27E370 User Manual Download

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Sound issue

Issues

Solutions

There is no sound.

Check the connection of the audio cable or adjust the volume.

Check the volume.

The volume is too low.

Adjust the volume.

If the volume is still low after turning it up to the maximum level, adjust the volume on your PC sound
card or software Programme.

Video is available but there is no sound.

Sound cannot be heard if a HDMI-DVI cable is used to connect the input device.
Connect the device using an HDMI cable or a DP cable.

Source device issue

Issues

Solutions

A beeping sound is heard when my PC is booting.

If a beeping sound is heard when your PC is booting, have your PC serviced.

Summary of Contents for S27E370

Page 1: ...or User Manual The colour and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance S24E370 S27E370 BN46 00487...

Page 2: ...ection Using the D SUB Cable Analogue Type 22 Connection Using the HDMI Cable 23 Connection Using an HDMI DVI Cable 23 Connection Using an DP Cable 24 Connecting to Headphones 24 Connecting the Power...

Page 3: ...Turn Off After 55 PC AV Mode 56 Configuring PC AV Mode 56 Source Detection 57 Configuring Source Detection 57 Key Repeat Time 58 Configuring Key Repeat Time 58 Power LED On 59 Configuring Power LED On...

Page 4: ...bility for the Pay Service Cost to Customers 76 Not a product defect 76 A Product damage caused by customer s fault 76 Others 76 Correct Disposal 77 Correct Disposal of This Product Waste Electrical E...

Page 5: ...gistered trademarks of the Video Electronics Standards Association Ownership of all other trademarks is attributed to their due owner An administration fee may be charged if either a an engineer is ca...

Page 6: ...the product Service fee will be charged Safety Precautions Caution RISK OF ELECTRIC SHOCK DO NOT OPEN Caution TO REDUCE THE RISK OF ELECTRIC SHOCK DO NOT REMOVE COVER OR BACK THERE ARE NO USER SERVIC...

Page 7: ...oduct 4 Wet a soft and dry cloth in water and wring thoroughly to clean the exterior of the product 5 Connect the power cord to the product when cleaning is finished 6 Power on the product and compute...

Page 8: ...fire or electric shock may result Keep the power socket where the power cord is connected unobstructed The power cord must be disconnected to cut off power to the product when an issue occurs Hold th...

Page 9: ...in a kitchen or near a kitchen counter Caution Do not drop the product while moving Product failure or personal injury may result Do not set down the product on its front The screen may become damage...

Page 10: ...r cord Then contact Samsung Customer Service Centre Continued use can result in a fire or electric shock Do not leave heavy objects or items that children like toys sweets etc on top of the product Th...

Page 11: ...msung Customer Service Centre Product failure an electric shock or fire may result Caution Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or...

Page 12: ...s for more than 5 minutes for every 1 hour of product use Eye fatigue will be relieved Do not touch the screen when the product has been turned on for an extended period of time as it will become hot...

Page 13: ...the screen Keep your eyes directly in front of the screen Adjust the angle so light does not reflect on the screen Keep your forearms perpendicular to your upper arms and level with the back of your...

Page 14: ...nt from the actual components Components Components may vary depending on the country Quick Setup Guide Warranty card Not available in some locations Regulatory guide User manual Optional DC power ada...

Page 15: ...r as Enter Power LED This LED is power status indicator and works as Power On Power button Off Power saving mode Blinking Power Off Power button On The power Indicator operation can be swapped by chan...

Page 16: ...s or the input source changes Analog mode option UP Adjust Brightness Contrast Sharpness DOWN Auto Adjustment Changing the resolution in Display Properties will activate the Auto Adjustment function T...

Page 17: ...SD On Screen Display of your Monitor s feature appears OSD control lock Maintain the current settings or lock the OSD control to prevent unintended changes to settings Enable Disable To lock unlock th...

Page 18: ...P Source Change Down PRESS ENTER for 2 seconds Power Off When the monitor displays the Main menu the JOG Button could be used as below JOG Button Action UP DOWN Move the option LEFT Exit the Main menu...

Page 19: ...subject to change without notice to improve quality Port Description Connects to a PC using a DP cable Connects to a source device using an HDMI cable or HDMI DVI cable Connect to an audio output dev...

Page 20: ...colour and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality 1 2 20 2 You can adjust the product tilt Hold the lower part of the prod...

Page 21: ...device 1 Fix the cable of your anti theft locking device to a heavy object such as a desk 2 Put one end of the cable through the loop on the other end 3 Insert the locking device into the anti theft...

Page 22: ...e product you want to connect Connecting and Using a PC Select a connection method suitable for your PC Connecting parts may differ in different products Connection Using the D SUB Cable Analogue Type...

Page 23: ...t Provided ports may vary depending on the product Connection Using an HDMI DVI Cable Do not connect the power cable before connecting all other cables Ensure you connect a source device first before...

Page 24: ...DisplayPort controlling the JOG button UP DOWN when input source is not set A DP cable shorter under 1 5m in length is recommended Using a cable longer than 1 5m can affect the picture quality Provide...

Page 25: ...Connect the power cable to the DC power adapter Then connect the DC power adapter to the DC14V port on the back of the product 2 Next connect the power cable to the power outlet 3 Press the JOG button...

Page 26: ...etting Optimum Resolution An information message about setting optimum resolution will appear if you power on the product for the first time after purchase Select a language on the product and change...

Page 27: ...e mobile device position the wireless charging cover module and battery life For Qi certified devices that can be wirelessly charged go the following website http www wirelesspowerconsortium com LED i...

Page 28: ...e supports wireless charging After placing the mobile device in the correct position make sure that the device starts charging The charging progress is indicated by the LED at the bottom of the stand...

Page 29: ...ception rate of the mobile device may decrease if you charge the device wirelessly in an area with weak signal strength Placing an object that has a magnet such as a credit card phone card bankbook an...

Page 30: ...r HDMI Black Level Set to an optimum picture quality suitable for the working environment Custom Standard Cinema Dynamic Contrast Off Return The displayed image may differ depending on the model Confi...

Page 31: ...e surroundings are bright This also provides a sharp image Movie Select this mode when the surroundings are dark This will save power and reduce eye fatigue Custom Select this mode when you want to ad...

Page 32: ...ghtness Contrast Sharpness Color HDMI Black Level Adjust the brightness level Values closer to 100 mean a brighter screen Custom 100 75 60 Off Return The displayed image may differ depending on the mo...

Page 33: ...harpness Color HDMI Black Level Adjust the contrast level Values closer to 100 mean a bigger light dark contrast Custom 100 75 60 Off Return The displayed image may differ depending on the model Confi...

Page 34: ...cture Brightness Contrast Sharpness Color HDMI Black Level Adjust the sharpness of the picture Values closer to 100 mean a sharper image Custom 100 75 60 Off Return The displayed image may differ depe...

Page 35: ...ve to Color controlling the JOG button UP DOWN and press the JOG button Red Adjust the red saturation level Values closer to 100 mean greater intensity for the colour Green Adjust the green saturation...

Page 36: ...nce picture detail and vividness Custom 100 75 Off Mode1 Mode2 Return The displayed image may differ depending on the model Configuring SAMSUNG MAGIC Upscale 1 When the Function Key Guide appears sele...

Page 37: ...The displayed image may differ depending on the model Configuring the HDMI Black Level Settings 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Mo...

Page 38: ...t the requirements of T V Rheinland Low Blue Light Content standards Picture Eye Saver Mode Game Mode ResponseTime Picture Size Screen Adjustment Set to an optimum picture quality suitable for eye rel...

Page 39: ...ing on the model Configuring Game Mode 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOWN and press...

Page 40: ...ture Size Screen Adjustment Off Return The displayed image may differ depending on the model Configuring the Response Time 1 When the Function Key Guide appears select by moving the JOG button UP Next...

Page 41: ...odel Changing the Picture Size 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOWN and press the JOG...

Page 42: ...tio without cutting off The function may not be supported depending on the ports provided with the product Changing the screen size is available when the following conditions are satisfied A digital o...

Page 43: ...he screen up or down 50 50 2200 0 Return The displayed image may differ depending on the model Configuring H Position V Position H Position Move the screen to the left or right V Position Move the scr...

Page 44: ...se 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOWN and press the JOG button 3 Move to Screen Adj...

Page 45: ...odel Configuring Fine 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to Picture controlling the JOG button UP DOWN and press the JOG button 3...

Page 46: ...On 20 sec Return The displayed image may differ depending on the model Changing Transparency 1 When the Function Key Guide appears select to display the corresponding menu screen 2 Move to OnScreen Di...

Page 47: ...menu position up or down 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to OnScreen Display controlling the JOG button UP DOWN and press the...

Page 48: ...e menu language On The displayed image may differ depending on the model Configuring Language 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move...

Page 49: ...it is not in use 5 sec 10 sec 20 sec 200 sec On Return The displayed image may differ depending on the model Configuring Display Time 1 When the Function Key Guide appears select to display the corres...

Page 50: ...ion Off On The displayed image may differ depending on the model Configuring Wireless Charging 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move...

Page 51: ...Engine Enable the basic FreeSync functions of the AMD graphics card Ultimate Engine Enable the FreeSync feature with a wider range of screen frame rate Screen tearing abnormal sync between the screen...

Page 52: ...epending on the resolution A higher resolution generally decreases the response rate If the FreeSync function is enabled the screen can flicker depending on the game option settings Decreasing the gam...

Page 53: ...ing Eco Saving Plus 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG button 3 Mo...

Page 54: ...del Configuring Off Timer 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG butto...

Page 55: ...r controlling the JOG button UP DOWN and press the JOG button 4 Move to Turn Off After controlling the JOG button UP DOWN and press the JOG button 5 Adjust the Turn Off After controlling the JOG butto...

Page 56: ...mode and the screen says Check Signal Cable or power saving mode activates press the JOG button to display the function button screen and then select the icon You can select PC or AV Configuring PC AV...

Page 57: ...Source Detection 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG button 3 Move...

Page 58: ...e model Configuring Key Repeat Time 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the...

Page 59: ...unction Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move to System controlling the JOG button UP DOWN and press the JOG button 3 Move to Power LED On controlling t...

Page 60: ...Yes No The displayed image may differ depending on the model Initializing Settings Reset All 1 When the Function Key Guide appears select by moving the JOG button UP Next press the JOG button 2 Move...

Page 61: ...z Hz PP x Optimal Mode x Hz The displayed image may differ depending on the model Displaying Information View the current input source frequency and resolution 1 When the Function Key Guide appears se...

Page 62: ...nu is not available when Eco Saving Plus is enabled This menu is not available when Eye Saver Mode is enabled Contrast This menu is not available when SAMSUNG MAGICBright is in Cinema or Dynamic Contr...

Page 63: ...oppy audio when applying the headphones or speakers Set the input volume for the input device to at least 20 and control the volume using the volume control JOG button LEFT RIGHT on the product What i...

Page 64: ...ter the installation The Easy Setting Box icon may not appear depending on the computer system and the product specifications If the shortcut icon does not appear press the F5 key Restrictions and Pro...

Page 65: ...n though the product is properly connected to a PC perform a self diagnosis test 1 Power off both the PC and product 2 Disconnect the cables from the product 3 Power on the product 4 If the message Ch...

Page 66: ...screen size update the graphics card driver to the latest version Please contact the graphics card or computer manufacturer for further details about how to adjust the screen settings Screen issue Iss...

Page 67: ...dark Adjust Brightness and Contrast Screen colour is inconsistent Change the Color settings The colours on the screen have a shadow and are distorted Change the Color settings White does not really l...

Page 68: ...to the maximum level adjust the volume on your PC sound card or software Programme Video is available but there is no sound Sound cannot be heard if a HDMI DVI cable is used to connect the input devi...

Page 69: ...itor settings Windows 8 Windows 8 1 Go to Settings Control Panel Appearance and Personalization Display Screen Resolution Advanced settings Monitor and adjust Refresh rate under Monitor settings How c...

Page 70: ...r BIOS SETUP on the PC Windows Vista Set power saving mode in Control Panel Appearance and Personalization Personalize Screen Saver Settings or BIOS SETUP on the PC Windows 7 Set power saving mode in...

Page 71: ...mm H x 0 3114 mm V 0 01226 Inches H x 0 01226 Inches V Dimensions W x H x D Weight Without Stand 548 3 x 335 0 x 54 8 mm 3 6 kg 21 6 x 13 2 x 2 2 Inches 7 9 lbs 626 0 x 377 2 x 70 8 mm 4 7 kg 24 6 x...

Page 72: ...exchange between the monitor and PC system optimizes the monitor settings Monitor installation takes place automatically However you can customize the installation settings if desired Panel Dots Pixe...

Page 73: ...is connected to a PC with a power saving function PowerSaver Power Consumption Power off Power button Power Indicator Off On Power Consumption S24E370 Typical 30 W Max 35 W 0 3 W or lower S27E370 Typ...

Page 74: ...ollowing standard signal modes is transmitted from your PC the screen will automatically be adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may b...

Page 75: ...0 x 1024 79 976 75 025 135 000 VESA 1440 x 900 55 935 59 887 106 500 VESA 1600 x 900 RB 60 000 60 000 108 000 VESA 1680 x 1050 65 290 59 954 146 250 VESA 1920 x 1080 67 500 60 000 148 500 Horizontal F...

Page 76: ...me If customer requests software installation and setup for the product If a service technician removes cleans dusts or foreign materials inside of the product If customer requests an installation add...

Page 77: ...onment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Househ...

Page 78: ...pitch refers to the distance between the shortest distance between dots of the same colour Dot pitch is measured in millimeters Horizontal Frequency____ Characters or images displayed on the monitor...

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