Samsung S23A700D User Manual Download Page 73

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Troubleshooting Guide

9 Troubleshooting Guide

Refer to the user manual for your PC or graphics card for further instructions on adjustment..

How can I change the

resolution?



Windows XP: Go to

Control Panel

Appearance and

Themes

Display

Settings

and adjust the resolution.



Windows ME/2000: Go to

Control Panel

Display

Settings

and adjust the resolution.



Windows Vista: Go to

Control Panel

Appearance and

Personalization

Personalize

Display Settings

and

adjust the resolution.



Windows 7: Go to

Control Panel

Appearance and

Personalization

Display

Adjust Resolution

and adjust

the resolution.

How do I set power-saving

mode?



Windows XP: Set power-saving mode in

Control Panel

Appearance and Themes

Display

Screen Saver

Settings

or BIOS SETUP on the PC.



Windows ME/2000: Set power-saving mode in

Control

Panel

Display

Screen Saver Settings

or BIOS SETUP

on the PC.



Windows Vista: Set power-saving mode in

Control Panel

Appearance and Personalization

Personalize

Screen

Saver Settings

or BIOS SETUP on the PC.



Windows 7: Set power-saving mode in

Control Panel

Appearance and Personalization

Personalize

Screen

Saver Settings

or BIOS SETUP on the PC.

Question

Answer

→

Summary of Contents for S23A700D

Page 1: ...er manual SyncMaster S23A700D The color and the appearance may differ depending on the product and the specifications are subject to change without prior notice to improve the performance BN46 00106C...

Page 2: ...Symbols for safety precautions An administration fee may be charged if either a an engineer is called out at your request and there is no defect in the product i e where you have failed to read this u...

Page 3: ...er cable by the plug and do not touch the cable with wet hands Otherwise an electric shock may result 3 Wipe the monitor with a clean soft and dry cloth Do not apply a cleaning agent that contains alc...

Page 4: ...oduct The exterior may differ depending on the product Precautions for Storage High glossy models can develop white stains on the surface if an ultrasonic wave humidifier is used nearby Be sure to con...

Page 5: ...g all the way in so it is not loose An unstable connection may cause a fire Connect the power plug to a grounded power socket type 1 insulated devices only An electric shock or injury may result Do no...

Page 6: ...pletely cut the power to the product Power to the product cannot be completely cut off with the power button Hold the plug when disconnecting the power cord from the power socket An electric shock or...

Page 7: ...e product to direct sunlight heat or a hot object such as a stove Otherwise the product lifespan may be reduced or a fire may result Do not install the product within the reach of young children The p...

Page 8: ...own An electric shock or fire may result Contact Samsung Customer Service Center page 79 for repair Before you move the product be sure to turn off the power switch and remove all the cables connected...

Page 9: ...se the power cable may be damaged and product failure an electric shock or fire may result If a gas leakage is found do not touch the product or power plug Also ventilate the area immediately Sparks c...

Page 10: ...msung Customer Service Center page 79 Product failure an electric shock or fire may result Leaving the screen fixed on a stationary image for an extended period of time may cause afterimage burn in or...

Page 11: ...a well ventilated area Looking at the screen too close for an extended period of time can deteriorate your eyesight Do not hold the monitor upside down or move it by holding the stand The product may...

Page 12: ...re may result Use the product in the correct posture as follows Straighten your back Allow a distance of 45 to 50cm between your eye and the screen and look slightly downward at the screen Keep your e...

Page 13: ...allation 8 Operation 12 Correct posture to use the product PREPARATIONS 18 Checking the Contents 18 Removing the Packaging 19 Checking the Components 20 Attaching the Stand 22 Parts 22 Frontal Buttons...

Page 14: ...nging the Resolution Using a PC 40 Connecting to a Video Device 40 Connection Using an HDMI Cable 42 Setting Optimum Resolution 42 Connecting Headphones SCREEN SETUP 43 MAGIC 43 SAMSUNG MAGIC Angle 44...

Page 15: ...5 Changing the Picture Size 56 Horizontal Position 56 Configuring H Position 56 Vertical Position 56 Configuring V Position 57 Menu H Position 57 Configuring Menu H Position 58 Menu V Position 58 Conf...

Page 16: ...ff Timer Setting 66 Reset 66 Initializing Settings Reset INFORMATION MENU AND OTHERS 67 INFORMATION 67 Displaying INFORMATION 67 Configuring Brightness in the Startup Screen 68 Configuring Volume in t...

Page 17: ...ble Of Contents 17 APPENDIX 79 Contact SAMSUNG WORLDWIDE 84 Correct Disposal 84 Correct Disposal of This Product Waste Electrical Electronic Equipment 84 Correct disposal of batteries in this product...

Page 18: ...when you open the packaging with a sharp instrument 2 Remove the styrofoam from the product 3 Check the components and remove the styrofoam and plastic bag The appearance of actual components may dif...

Page 19: ...nents may differ in different locations The cleaning cloth is only supplied with the black high glossy model Items sold separately The following items can be purchased at your nearest retailer Quick s...

Page 20: ...Check if the Stand Connector is firmly connected Turn the connecting screw at the bottom of the stand fully so that it is completely fixed Place a soft cloth over the table to protect the product and...

Page 21: ...21 Preparations 1 1 Preparations Caution Avoid lifting the product holding only the stand...

Page 22: ...lity This is a touch type button Tap the button lightly with a finger If you press a button on the front of the monitor an OSD Guide will display showing the function of the button before the menu for...

Page 23: ...button functions as the key to move to a lower menu or adjust the setting of an option Configure Customized Key and press The following options will be enabled MAGIC Image Size To configure Customize...

Page 24: ...e screen on or off The power indicator will be lit when the product is operating normally Refer to 10 2 PowerSaver for details about the power saving function To reduce power consumption it is best to...

Page 25: ...t is shown Specifications are subject to change without notice to improve quality Port Description Connects to the DC power adapter Connects to an audio output device such as headphones Connects to a...

Page 26: ...epend on the manufacturer Refer to the user guide provided with your anti theft locking device for details To lock an anti theft locking device 1 Fix the cable of your anti theft locking device to a h...

Page 27: ...Product Tilt The color and shape of parts may differ from what is shown Specifications are subject to change without notice to improve quality You can adjust the tilt of your monitor Hold the lower p...

Page 28: ...g 3D TV take off the 3D glasses and rest Viewing 3D video for an extended period of time may cause eye fatigue If you experience eye fatigue stop viewing 3D video take off the 3D glasses and rest Chil...

Page 29: ...verlapping each other to allow you to experience the 3D effect Side By Side Display the left and right images overlapping each other to allow you to experience the 3D effect 5 Press to move to the opt...

Page 30: ...e OSD guide Next press to display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to 3D and press on the product 4 Press to move to L R Change and pre...

Page 31: ...6 The selected option will be applied 2 2 Standard HDMI Compatible Formats The 3D formats indicated below are recommended by the HDMI association and must be supported 2 3 Resolution Supported for PC...

Page 32: ...rt 6 Activate the 3D function on the product and play the game wearing the 3D glasses Refer to the user guide for the 3D glasses for details about how to use the 3D glasses If the 3D glasses do not tu...

Page 33: ...es to malfunction if there is any other 3D product or electromagnetic device a microwave or a device that uses 2 4 Ghz bandwidth frequency such as an Internet router turned on nearby If an unintended...

Page 34: ...ing a source device read the user manual provided with it The number and locations of ports on source devices may differ from device to device Do not connect the power cable until all connections are...

Page 35: ...ce 3 3 Connecting and Using a Source Device 3 2 Connecting the Power Connect the power adapter to DC 14V on the rear of the product Connect the power cord to the adapter and wall socket The input volt...

Page 36: ...the DVI port on the PC 2 Connect the DC power adapter to the product and a power socket and turn on the power switch on the PC Audio is not available if the PC and product are connected via the DVI po...

Page 37: ...d turn on the power switch on the PC Audio is not available if the PC and product are connected via the DVI HDMI port Connection Using an HDMI Cable Digital Type 1 Connect the HDMI cable to the HDMI p...

Page 38: ...ile 1 Insert the user manual CD provided with the product into the CD ROM drive 2 Click Windows Driver 3 Follow the instructions given on the screen to proceed with installation 4 Select your product...

Page 39: ...Using a Source Device Changing the Resolution on Windows XP Go to Control Panel Display Settings and change the resolution Changing the Resolution on Windows Vista Go to Control Panel Personalization...

Page 40: ...Screen Resolution and change the resolution 3 4 Connecting to a Video Device The product can be connected to a video device Connecting parts may differ in different products 3 4 1 Connection Using an...

Page 41: ...41 Connecting and Using a Source Device 3 3 Connecting and Using a Source Device Be sure to connect an audio output device such as headphones or speakers to on the product to hear audio...

Page 42: ...and press the 2 To hide the information message press If the optimum resolution is not selected the message will appear up to three times for a specified time even when the product is turned off and...

Page 43: ...is not available when Bright is in Cinema or Dynamic Contrast mode This option is not available when Color is enabled Configuring Angle 1 Press any button on the front of the product to display the OS...

Page 44: ...or the environment where the product will be used This option is not available if 3D Mode is enabled This menu is not available when Angle is enabled Not available if Eco Saving is set to On Sub optio...

Page 45: ...as required 5 Press to move to the option you want and press the 6 The selected option will be applied 4 1 3 SAMSUNG MAGIC Color Color is a new picture quality improvement technology developed indepen...

Page 46: ...n you want and press the 6 The selected option will be applied 4 2 Brightness Adjust the general brightness of the picture Range 0 100 A higher value will make the picture appear brighter This menu is...

Page 47: ...is in Cinema or Dynamic Contrast mode 4 3 1 Configuring Contrast 1 Press any button on the front of the product to display the OSD guide Next press to display the corresponding menu screen 2 Press to...

Page 48: ...display the corresponding menu screen 2 Press to move to Picture and press on the product 3 Press to move to Sharpness and press on the product The following screen will appear 4 Adjust the Sharpness...

Page 49: ...d source device In such case HDMI Black Level HDMI Black Level can be used to adjust the image quality 1 Press any button on the front of the product to display the OSD guide Next press to display the...

Page 50: ...50 Screen Setup 4 4 Screen Setup 4 Press to move to the option you want and press the 5 The selected option will be applied HDMI Black Level may not be compatible with some source devices...

Page 51: ...esponding menu screen 2 Press to move to COLOR and press on the product 3 Press to move to Red and press on the product The following screen will appear 4 Adjust the Red using the button 5 2 Green Adj...

Page 52: ...en Color is in Full or Intelligent mode 5 3 1 Configuring Blue 1 Press any button on the front of the product to display the OSD guide Next press to display the corresponding menu screen 2 Press to mo...

Page 53: ...duct 3 Press to move to Color Tone and press on the product The following screen will appear In PC mode Cool2 Set the color temperature to be cooler than Cool1 Cool1 Set the color temperature to be co...

Page 54: ...ture This option is not available when Angle is enabled 5 5 1 Configuring Gamma 1 Press any button on the front of the product to display the OSD guide Next press to display the corresponding menu scr...

Page 55: ...ource Wide Display the picture in full screen regardless of the aspect ratio of the input source In AV mode 4 3 Display the picture with an aspect ratio of 4 3 Suitable for videos and standard broadca...

Page 56: ...POSITION and press on the product 3 Press to move to H Position and press on the product The following screen will appear 4 Adjust the H Position using the button 6 3 Vertical Position Move the scree...

Page 57: ...ont of the product to display the OSD guide Next press to display the corresponding menu screen 2 Press to move to SIZE POSITION and press on the product 3 Press to move to Menu H Position and press o...

Page 58: ...product to display the OSD guide Next press to display the corresponding menu screen 2 Press to move to SIZE POSITION and press on the product 3 Press to move to Menu V Position and press on the produ...

Page 59: ...llowing screen will appear 75 Change the monitor power consumption to 75 of the default level 50 Change the monitor power consumption to 50 of the default level Off Deactivate the Eco Saving function...

Page 60: ...display the OSD guide Next press to display the corresponding menu screen 2 Press to move to SETUP RESET and press on the product 3 Press to move to Language and press on the product The following sc...

Page 61: ...e Next press to display the corresponding menu screen 2 Press to move to SETUP RESET and press on the product 3 Press to move to PC AV Mode and press on the product The following screen will appear 4...

Page 62: ...o the option you want and press the 5 The selected option will be applied 7 6 Display Time Set the on screen display OSD menu to automatically disappear if the menu is not used for a specified period...

Page 63: ...SETUP RESET and press on the product 3 Press to move to Key Repeat Time and press on the product The following screen will appear Acceleration 1 sec or 2 sec can be selected If No Repeat is selected a...

Page 64: ...Key and press on the product The following screen will appear Can be set to MAGIC Image Size 4 Press to move to the option you want and press the 5 The selected option will be applied 7 9 Off Timer O...

Page 65: ...omatically power off after the specified number of hours This menu is only available when Off Timer On Off is set to On 7 10 1 Configuring Off Timer Setting 1 Press any button on the front of the prod...

Page 66: ...lay the OSD guide Next press to display the corresponding menu screen 2 Press to move to SETUP RESET and press on the product 3 Press to move to Reset and press on the product The following screen wil...

Page 67: ...source frequency and resolution will appear 8 2 Configuring Brightness in the Startup Screen Adjust the Brightness by pressing the button when the OSD guide is displayed Only available in Digital mod...

Page 68: ...st the Volume by pressing the button when the OSD guide is displayed Only available in HDMI mode 1 Press any button on the front of the product when no menu screen is displayed to display the OSD guid...

Page 69: ...t is working normally If the screen remains blank check the PC system video controller and cable 9 1 2 Checking the Resolution and Frequency For a mode that exceeds the supported resolution refer to 1...

Page 70: ...and frequency compatible with the product and if required change the settings referring to Standard Signal Mode Table page 76 in this manual and the INFORMATION menu on the product There are shadows...

Page 71: ...lume If the volume is still low after turning it up to the maximum level adjust the volume on your PC sound card or software program Source device issue A beeping sound is heard when my PC is booting...

Page 72: ...nitor settings Windows ME 2000 Select Control Panel Display Settings Advanced Monitor and adjust Refresh rate under Monitor settings Windows Vista Select Control Panel Appearance and Personalization P...

Page 73: ...ndows 7 Go to Control Panel Appearance and Personalization Display Adjust Resolution and adjust the resolution How do I set power saving mode Windows XP Set power saving mode in Control Panel Appearan...

Page 74: ...e back of the product as the standard voltage can vary in different countries Signal connectors HDMI DVI Dimensions W x H x D Weight 533 8 x 395 2 x 197 0 mm 2 9 kg 21 0 x 15 6 x 7 8 Inches 6 4 lbs En...

Page 75: ...to 0 watts turn off the power switch on the back of the product or disconnect the power cable Be sure to disconnect the power cable when you will not be using the product for an extended period of ti...

Page 76: ...automatically be adjusted If the signal transmitted from the PC does not belong to the standard signal modes the screen may be blank with the power LED on In such a case change the settings according...

Page 77: ...470 59 940 25 180 720 x 480 60 Hz 480p 31 470 59 940 27 000 720 x 576 50 Hz 576p 31 250 50 000 27 000 1280 x 720 50 Hz 720p 37 500 50 000 74 250 1280 x 720 60 Hz 720p 45 000 60 000 74 250 1920 x 1080...

Page 78: ...h rate and is indicated in Hz 3D 1920 x 1080 1080p 24 Hz FramePacking 54 000 24 000 148 500 1280 x 720 720p 50 Hz FramePacking 75 000 50 000 148 500 1280 x 720 720p 60 Hz FramePacking 90 000 60 000 14...

Page 79: ...ng com CHILE 800 SAMSUNG 726 7864 From mobile 02 482 82 00 http www samsung com COLOMBIA 01 8000112112 http www samsung com COSTA RICA 0 800 507 7267 http www samsung com DOMINICA 1 800 751 2676 http...

Page 80: ...5 SAMSUNG 726 7864 0 14 Min http www samsung com CYPRUS From landline 8009 4000 http www samsung com GREECE From landline 80111 SAMSUNG 7267864 From landline mobile 30 210 6897691 http www samsung com...

Page 81: ...ch_fr French U K 0330 SAMSUNG 7267864 http www samsung com EIRE 0818 717100 http www samsung com LITHUANIA 8 800 77777 http www samsung com LATVIA 8000 7267 http www samsung com ESTONIA 800 7267 http...

Page 82: ...w samsung com hk_en INDIA 1800 1100 11 3030 8282 1800 3000 8282 1800 266 8282 http www samsung com INDONESIA 0800 112 8888 021 5699 7777 http www samsung com JAPAN 0120 327 527 http www samsung com MA...

Page 83: ...g com SAUDI ARABIA 9200 21230 http www samsung com U A E 800 SAMSUNG 726 7864 http www samsung com AFRICA CAMEROON 7095 0077 http www samsung com COTE D IVOIRE 8000 0077 http www samsung com GHANA 080...

Page 84: ...fice for details of where and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract...

Page 85: ...y an image although the refreshing is invisible to the naked eye The number of screen refreshes is called scanning rate and is measured in Hz A scanning rate of 60Hz means that the screen refreshes 60...

Page 86: ...the screen and is suitable for performing multiple tasks at the same time E g A resolution of 1920 x 1080 consists of 1 920 horizontal pixels horizontal frequency and 1 080 vertical lines vertical re...

Page 87: ...ect posture to use the product 12 Customized Key 64 D Driver Installation 38 F Frontal Buttons 22 G Green 51 H HDMI Black Level 49 I INFORMATION 67 M MAGIC 43 O OSD control lock 23 P PowerSaver 75 Pre...

Page 88: ...Index Index 88 W Wide 55...

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