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Troubleshooting
Before calling for service, review the checkpoints below. Any service calls regarding
normal situations (No Defect Cases) will be charged to users.
General
Temperature
Symptom
Possible causes
Solution
The wine cellar
does not operate.
The wine cellar
temperature is
warm.
• The power cord is not
plugged in properly.
• Properly plug in the power
cord.
• Temperature control is not
set correctly.
• Set the temperature lower.
• The wine cellar is located
near a heat source or direct
sunlight.
• Keep the wine cellar away
from direct sunlight or a
heat source.
• Not enough clearance
between the wine cellar and
sides/rear.
• We recommend that the gap
between the wine cellar and
nearby walls (or cabinets) to
be more than 50 mm.
• The wine cellar is
overloaded. Wine is blocking
the wine cellar vents.
• Do not overload the wine
cellar. Do not allow wine to
block ventilation.
The wine cellar is
over-cooling.
• Temperature control is not
set correctly.
• Set the temperature higher.
Odours
Symptom
Possible causes
Solution
The wine cellar has
odours.
• It might be the natural oak
smell from the wooden wine
rack.
• Clean the wine cellar and
open the door for a while.
• The lifecycle of the
deodorizing filter is 18
months, which differs
depending on the use of
conditions.
Tr
ouble
shoo
ting
Untitled-8 43
2022-10-20 4:22:11