Troubleshooting
Samsung Electronics
6-7
6-3-3 Screen
Problem
Solution
The screen is black and there is
no sound.
■
Check if the power cord is properly connected.
■
Turn on the power.
■
Select an AV channel that corresponds to the external device.
Only the screen is blank/it is dark
or too bright.
■
Adjust the screen brightness.
■
If the screen is too dark, check to see if Power Saving Mode is set to "Super Power
Saving". Although Super Power Saving Mode consumes less power than Standard Mode,
Super Power Saving Mode may have the screen dark.
The screen is blue/the external
channel is not displayed.
■
Check if the connector is properly installed.
■
Select an AV channel that corresponds to the external device.
The screen overlaps
(double/triple).
■
Check if the antenna is properly installed.
■
Adjust the position, angle or direction of the antenna.
The screen is snowy or unclear.
The picture quality gets worse
when it is windy
■
Check if the antenna has been bent or moved by the wind.
■
Check the antenna for its lifetime. (Normally 3 - 5 years, 1-2 years near the coast)
Dotted or semi-dotted lines are
displayed on the screen.
Install the antenna as far away from the road as possible.
The screen is black and white.
■
Adjust the color density.
■
Check if the connector is properly installed.
The colors of the screen are
odd/strange.
Adjust the color tones.
Unusual lines appear on the
screen.
Keep the antenna away from the power cord or connectors if possible.
Unusual lines appear on the
screen when watching or
Keep the video player as far away from the TV as possible.
There is no picture on the screen
when I have connected to another
device through the Monitor OUT
port.
A video signal is only output through the Monitor OUT port when the current input mode is TV
(analog broadcast), External In or S-VIDEO.
Check that the current mode is one of the above.
Black or red spots appear on the
screen.
A PDP TV uses a PDP panel consisting of 123million (SD Grade) ~ 315million (HD Grade)
pixels. Although a PDP panel is a product that requires high technologies to integrate a few
million pixels, a bright or dark pixel may exist on the panel, this does not affect the perfor-
mance of the product.
A boundary appears on the
screen.
■
Displaying a still picture on the screen may permanently damage the PDP panel.
■
A boundary may appear due to the difference in the transparency of the panel when
watching the picture in the 4:3 aspect ratio for a long time and the picture in the left, right
and center screens is a still image.
■
A boundary may appear when watching a still picture from a DVD player or a video game
console on the screen for a long time.
An after-image remains on the
screen.
Due to the nature of PDP TVs, partial after-images may appear if a still picture is displayed
for a certain period of time after connecting a video game console or a computer.
This is caused by brightness deterioration due to the storage effect of the panel, and to
prevent this from happening, we recommend you reduce 'brightness' and 'contrast'.
Summary of Contents for PS42S5HX/XEE
Page 23: ...Alignment Adjustment Samsung Electronics 3 9 H L Point L L Point ...
Page 44: ...Block Diagram Samsung Electronics 7 1 7 Block Diagram 7 1 Overall Block Diagram ...
Page 46: ...Block Diagram Samsung Electronics 7 3 7 2 3 Logic Board Block Diagram ...
Page 47: ...Wiring Diagram Samsung Electronics 8 1 8 Wiring Diagram 8 1 Overall Wiring ...
