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DIALING FEATURES

Speed Dialing......................................................................................................13
Programming Personal Speed Dial Numbers ........................................13
Last Number Redial ..........................................................................................13
Save Number with Redial ..............................................................................13
Pulse to Tone Changeover..............................................................................14

PAGING AND MESSAGING

Making an Internal Page ................................................................................15
Making an External Page ................................................................................15
All Page..................................................................................................................15
Meet Me Page/Answer ....................................................................................15
Call Park and Page ............................................................................................15
Retrieving a Parked Call ..................................................................................16
Setting a Message Indication........................................................................16
Returning Messages ........................................................................................16
Canceling a Message........................................................................................17
Programmed Messages ..................................................................................17

CONVENIENCE FEATURES

Do Not Disturb....................................................................................................18
Door Phone Calls ..............................................................................................18
Account Codes ............................................................................................18–19
In/Out of Group..................................................................................................19
Locking your Station ........................................................................................19
Changing your Station Passcode ................................................................20

PERSONAL SPEED DIAL LIST

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21–22

Standard_Telephone_Guide.qxp  5/27/2009  5:21 PM  Page 4

Summary of Contents for OFFICESERV 100 Series

Page 1: ...______ 13 _____________________________ 14 _____________________________ 15 _____________________________ 16 _____________________________ 17 _____________________________ 18 _________________________...

Page 2: ...rves the right without prior notice to make changes in design or components of equipment as engineering and manufacturing may warrant Samsung Telecommunications America disclaims all liabilities for d...

Page 3: ...Standard_Telephone_Guide qxp 5 27 2009 5 21 PM Page 2...

Page 4: ...INTERCOM CALLS Calling Other Stations 6 Answering Intercom Calls 6 Busy Station Callback 6 Busy Station Camp on 6 Calling Your System Operator 7 CALL PROCESSING Holding Calls 8 Transferring Calls 9 T...

Page 5: ...5 All Page 15 Meet Me Page Answer 15 Call Park and Page 15 Retrieving a Parked Call 16 Setting a Message Indication 16 Returning Messages 16 Canceling a Message 17 Programmed Messages 17 CONVENIENCE F...

Page 6: ...ime to study this guide and to become familiar with the operation of your standard telephone Keep it handy You may need to look up instructions for infrequently used features Learning to use your tele...

Page 7: ...e pressed instead of the hookswitch C O LINES Lines from the telephone company are C O lines Calls on these lines are referred to as outside calls These C O lines are accessed by dialing an access cod...

Page 8: ...ed is in the Do Not Disturb mode or cannot receive any more calls DND NO MORE CALLS TONE 250 ms ON 250 ms OFF FOR TEN SECONDS Transfer Conference Tone Indicates your call is being held and you can dia...

Page 9: ...ash and receive transfer tone Select a C O line For more information see your system administrator ANSWERING AN OUTSIDE CALL Lift the handset You are automatically connected to the ringing call Finish...

Page 10: ...signal when you select an outside line While on that call hookflash receive transfer tone and dial 44 When the line becomes free the system will call you back Lift the handset receive dial tone and d...

Page 11: ...nd you receive a busy signal Hookflash receive transfer tone dial 44 receive transfer tone and hang up When the busy station becomes free your telephone will ring Lift the handset to automatically cal...

Page 12: ...PERATOR Lift the handset and dial 0 to call your system operator or group of opera tors If you want to call a specific operator dial that person s extension number 7 Standard_Telephone_Guide qxp 5 27...

Page 13: ...group RETRIEVING CALLS ON HOLD AT ANOTHER STATION When a line is on hold at any other station Lift the handset and dial 12 plus the extension number of the station that placed the call on hold OR dia...

Page 14: ...u are transferring a call to another station and it is busy you may camp the call on to this station While you are speaking on a call hookflash to receive transfer dial tone and then dial an extension...

Page 15: ...r conference call Hookflash receive confirmation tone and dial the extension or line number that is to be dropped Receive conference tone and dial 46 to rejoin the other parties NOTES To leave the con...

Page 16: ...Busy lift the handset and dial 600 OR dial another forward code e g 604 FORWARD NO ANSWER To forward calls to another station when you do not answer Lift the handset and dial 603 followed by the desti...

Page 17: ...rward to This can be an internal within your system or external outside your system such as a cell phone number Receive confirmation tone and hang up STATION CALL PICKUP To pick up answer a call ringi...

Page 18: ...k group number and your speed dial digits Listen for system dial tone and replace handset NOTE It is much easier to have your System Administrator program these for you LAST NUMBER REDIAL To redial th...

Page 19: ...PULSE TO TONE CHANGEOVER When making an outside call on a dial pulse line press All digits dialed after the will be sent as tones 14 Standard_Telephone_Guide qxp 5 27 2009 5 21 PM Page 18...

Page 20: ...Lift the handset and dial 55 plus After the brief attention tone make the announcement MEET ME PAGE ANSWER Make a page by dialing 54 plus any zone and instruct the paged person to dial 56 After compl...

Page 21: ...ft the handset Dial 41 plus the extension number Receive confirmation tone and then hang up NOTE A station can have up to and including five message indications If you receive dial tone instead of con...

Page 22: ...PROGRAMMED MESSAGES When you will be away from your phone for any length of time you may leave a programmed station message Display stations calling you will see this message and be informed of your...

Page 23: ...ndset and then dial the extension number of the door box You will be connected to the door phone You can listen or have a conver sation If an electric door lock release is installed hookflash receive...

Page 24: ...If your station is assigned to a hunt group this feature will allow you to dial an access code plus the group number e g 501 plus 0 to temporarily prevent your station from receiving any group calls Y...

Page 25: ...your phone Lift handset to go offhook and dial 15100 plus your station passcode default 1234 then dial 0 Listen for system dial tone and replace handset Your station is now unlocked CHANGING YOUR STAT...

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Page 28: ...N O T E S Standard_Telephone_Guide qxp 5 27 2009 5 21 PM Page 27...

Page 29: ...N O T E S Standard_Telephone_Guide qxp 5 27 2009 5 21 PM Page 28...

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