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appendix

appendix

TROUBLESHOOTING

Refer to the following chart if the air conditioner operates abnormally. This may save time and unnecessary 
expenses. 

PROBLEM

SOLUTION

The air conditioner does not 

operate immediately after it 

has been restarted.

• 

Because of the protective mechanism, the appliance does not start operating 

immediately to keep the unit from overloading. 

The air conditioner will start in 3 minutes.

The air conditioner does not 

work at all.

• 

Check that the power plug is properly connected. Insert the power plug into the 

wall socket correctly.

• 

Check if the circuit breaker is switched off.

• 

Check if there is a power failure.

• 

Check your fuse. Make sure it is not blown out.

The temperature does not 

change.

• 

Check if you selected Fan mode.  

Press the 

Mode

 button on the remote control to select another mode.

The cool (warm) air does 

not come out of the air 

conditioner.

• 

Check if the set temperature is higher (lower) than the current temperature. Press 

the 

Temperature

 button on the remote control to change the set temperature. 

Press the 

Temperature

 button to decrease or increase the temperature.

• 

Check if the air filter is blocked by dirt. Clean the air filter every two weeks.

• 

Check if the air conditioner has just been turned on. If so, wait 3 minutes. Cool air 

does not come out to protect the compressor of the outdoor unit. 

• 

Check if the air conditioner is installed in a place with a direct exposure to sunlight. 

Hang curtains on windows to boost cooling efficiency.

• 

Check if the cover or any obstacle is not near the outdoor unit.

• 

Check if the refrigerant pipe is too long.

• 

Check if the air conditioner is only available in Cool mode.

• 

Check if the remote control is only available for cooling model.

The fan speed does not 

change.

• 

Check if you selected Auto or Dry mode. 

The air conditioner automatically adjusts the fan speed to Auto in Auto/Dry mode.

Timer function does not set.

• 

Check if you press the 

Power

 button on the remote control after you have set the time.

Odors permeate in the room 

during operation.

• 

Check if the appliance is running in a smoky area or if there is a smell entering from 

outside. Operate the air conditioner in Fan mode or open the windows to air out the 

room.

The air conditioner makes a 

bubbling sound.

• 

A bubbling sound may be heard when the refrigerant is circulating through the 

compressor. Let the air conditioner operate in a selected mode.

• 

When you press the 

Power

 button on the remote control, noise may be heard from 

the drain pump inside the air conditioner.

Water is dripping from the 

air flow blades.

• 

Check if the air conditioner has been cooling for an extended period of time with 

the air flow blades pointed downwards. Condensation may generate due to the 

difference in temperature.

Remote control is not 

working.

• 

Check if your batteries are depleted.

• 

Make sure batteries are correctly installed.

• 

Make sure nothing is blocking your remote control sensor.

• 

Check that there are strong lighting apparatus near the air conditioner. Strong light 

which comes from fluorescent bulbs or neon signs may interrupt the electric waves.

The air conditioner does not 

turn on or off with the wired 

remote control.

• 

Check if you set the wired remote control for group control.

The wired remote control 

does not operate.

• 

Check if TEST indicator is displayed on the wired remote control. If so, turn off the 

unit and switch off the circuit breaker. Call your nearest contact center.

The indicators of the digital 

display flashes.

• 

Press the 

Power

 button on the remote control to turn the unit off and switch the 

circuit breaker off. Then, switch it on again.

Summary of Contents for NS071CDXEA

Page 1: ......

Page 2: ...system This technology is up to 300 more efficient than electrical heating so you can further reduce its running cost Now meet year round needs with one air conditioner A Look for Everywhere The eleg...

Page 3: ...help and information online at www samsung com Important safety symbols and precautions WARNING Hazards or unsafe practices that may result in severe personal injury or death CAUTION Hazards or unsaf...

Page 4: ...damaged or dusted power plug power cable or loosened power receptacle Potential risk of fire or electric shock Install an exclusive circuit breaker and short circuit breaker for the air conditioner P...

Page 5: ...measures to prevent the allowable concentration from being exceeded If the refrigerant leaks and cause the concentration limit to be exceeded hazards due to lack of oxygen in the room may result If th...

Page 6: ...l risk of malfunction electric shock or fire if repairs or installations are attempted by a non qualified service technician Do not spray flammable gases such as insecticide near the air conditioner P...

Page 7: ...disabled people The packaging material and used batteries of the remote controller optional must be disposed of in accordance with the national standards The refrigerant used in the air conditioner m...

Page 8: ...ability to perform routine maintenance and repairs The units components must be accessible and that can be disassembled in conditions of complete safety either for people or things For this reason wh...

Page 9: ...e indicates that the product and its electronic accessories e g charger headset USB cable should not be disposed of with other household waste at the end of their working life To prevent possible harm...

Page 10: ...nual to get started and to make the best use of the air conditioner GETTING READY TO SET UP THE AIR CONDITIONER First select a location to set up the air conditioner Selecting the best location You ma...

Page 11: ...ir conditioner before use CHECKING THE PART Your air conditioner and display may look slightly different from the illustration shown above depending on your model Main parts Air flow blade up down Air...

Page 12: ...happens The air conditioner stops heating The air conditioner will operate automatically in De ice mode for 10 minutes The steam produced on the outdoor unit in De ice mode is safe No intervention is...

Page 13: ...the ceiling or on the floor depending on your installation environment 1 Move the each set of inner air flow blades left or right to keep the air flow direction in a constant position you prefer Be ex...

Page 14: ...rea by using a soft brush Do not use Benzene or Thinner They may damage the surface of the air conditioner and can create a risk of fire CLEANING THE FILTER When cleaning the filter make sure to unplu...

Page 15: ...th running water and dry it in a ventilated area 5 Insert the Air filter back in its original position 6 Close the front grille After cleaning the filter press the Filter Reset button on the remote co...

Page 16: ...Clean the air filter 1 Clean the condensate drain pan 2 Thoroughly clean the heat exchanger 2 Clean the condensate drain pipe 2 Replace the remote control batteries 1 Outdoor unit Clean the heat exch...

Page 17: ...eat pump is heating Anti protection of internal battery The compressor will be off to protect internal battery when the air conditioner operates in Cool mode Protect compressor The air conditioner doe...

Page 18: ...e for cooling model The fan speed does not change Check if you selected Auto or Dry mode The air conditioner automatically adjusts the fan speed to Auto in Auto Dry mode Timer function does not set Ch...

Page 19: ...o have either water blow off or drops on the floor HEATING 27 C or less 20 C to 24 C Internal protection triggers and the air conditioner will stop DRYING 18 C to 32 C 15 C to 43 C Condensation may oc...

Page 20: ...UNG 0900 7267864 0 10 Min www samsung com NORWAY 815 56 480 www samsung com POLAND 0 801 1SAMSUNG 172678 022 607 93 33 www samsung com PORTUGAL 80820 SAMSUNG 726 7864 www samsung com SLOVAKIA 0800 SAM...

Page 21: ...or purchasing this Samsung product To receive more complete service please register your product at www samsung com register Convertible Type Series Ceiling Floor FH EAV NS CDXEA I F S E P R G D DB98...

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