background image

English  45

Tr

ouble

shoo

ting

Problem

Cause

Action

The oven does not cook 
properly.

The oven door is 
frequently opened 
during cooking. 

Do not frequently open 
the door unless you 
are cooking things that 
need to be turned. If you 
open the door often, the 
interior temperature will 
be lowered and this may 
affect the results of your 
cooking.

The oven controls are 
not correctly set.

Correctly set the oven 
controls and try again.

The grill or other 
accessories are not 
correctly inserted.

Correctly insert the 
accessories.

The wrong type or size 
of cookware is used.

Reset the oven controls 
or use suitable cookware 
with flat bottoms.

Information codes

If the oven fails to operate, you may see an information code on the display. Check 
the table below and try the suggestions.

Code

Description

Action

C-20

The temperature sensor is open.

Unplug the power cord of 
the oven, and contact a local 
Samsung service centre.

The temperature sensor is short.

C-70

The steam sensor is open.

The steam sensor is short.

C-F0

If there is no communication 
between the main and sub 
MICOM.

C-F1

Only occurs when EEPROM Read 
or Write is not working.

C-21

This code appears when the 
oven temperature high.
In case the temperature rises 
over the limit temperature 
during operation of each mode. 
(Fire sensed.)

Unplug the power cord for 
cooling enough time, and restart 
the oven.

C-F2

The touch key is malfunction.

Stop the oven and then try 
again.

C-d0

Unplug the power cord for 
cooling enough time, and clean 
the button. (Dust, Water)
When appear same problem, 
contact a local Samsung service 
centre.

NQ50T8939BK_EU_DG68-01261C-01_EN.indd   45

NQ50T8939BK_EU_DG68-01261C-01_EN.indd   45

2021-05-27   오후 4:06:06

2021-05-27   오후 4:06:06

Summary of Contents for NQ50T8939BK

Page 1: ...Combi Steam Built in Oven User manual NQ50T8939BK NQ50T8939BK_EU_DG68 01261C 01_EN indd 1 NQ50T8939BK_EU_DG68 01261C 01_EN indd 1 2021 05 27 오후 4 05 57 2021 05 27 오후 4 05 57 ...

Page 2: ...reservoir 16 Operations 17 Oven modes 17 Steam assisted modes 19 Special Function 21 Auto Cook 22 Auto Defrost 23 Timer 23 Cleaning 24 Settings 25 Lock 27 Cooking Smart 27 Auto Cook 27 Auto Defrost 32 Manual cooking 33 Test dishes 39 Maintenance 40 Cleaning 40 Replacement repair 41 Care against an extended period of disuse 41 Troubleshooting 41 Checkpoints 41 Information codes 45 Technical specifi...

Page 3: ...OR FUTURE REFERENCE WARNING If the door or door seals are damaged the oven must not be operated until it has been repaired by a competent person WARNING It is hazardous for anyone other than a competent person to carry out any service or repair operation that involves the removal of a cover which gives protection against exposure to microwave energy WARNING Liquids and other foods must not be heat...

Page 4: ...liance is not intended for installing in road vehicles caravans and similar vehicles etc by clients in hotels motels and other residential environments bed and breakfast type environments Only use utensils that are suitable for use in microwave ovens When heating food in plastic or paper containers keep an eye on the oven due to the possibility of ignition The microwave oven is intended for heatin...

Page 5: ...ing children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety Children should be supervised to ensure that they do not play with the appliance This appliance can be used by children aged from 8 years and above and persons with reduc...

Page 6: ...e oven under adult supervision due to the temperatures generated During use the appliance becomes hot Care should be taken to avoid touching heating elements inside the oven If this appliance has cleaning function during cleaning conditions the surfaces may get hotter than usual and children should be kept away The cleaning function depends on the model WARNING Accessible parts may become hot duri...

Page 7: ...y bend or place heavy objects on the power cord If there is a gas leak propane LP etc ventilate immediately Do not touch the power cord Do not touch the power cord with wet hands While the oven is operating do not turn it off by unplugging the power cord Do not insert fingers or foreign substances If foreign substances enter the oven unplug the power cord and contact a local Samsung service centre...

Page 8: ... Stir liquids halfway during heating or after heating ends and allow the liquid stand at least 20 seconds after heating to prevent eruptive boiling Stand at arms length from the oven when opening the door to avoid getting scalded by escaping hot air or steam Do not operate the oven when it is empty The oven will automatically shut down for 30 minutes for safety purposes We recommend placing a glas...

Page 9: ...t in which radio frequency energy is intentionally generated and or used in the form of electromagnetic radiation for the treatment of material and EDM and arc welding equipment For Class B equipment is equipment suitable for use in domestic establishments and in establishments directly connected to a low voltage power supply network which supplies buildings used for domestic purposes Correct Disp...

Page 10: ...dishes Installation What s included Make sure all parts and accessories are included in the product package If you have a problem with the oven or accessories contact a local Samsung customer centre or the retailer Oven at a glance 01 03 04 02 05 01 Control panel 02 Water reservoir 03 Side racks 04 Door 05 Door handle NQ50T8939BK_EU_DG68 01261C 01_EN indd 10 NQ50T8939BK_EU_DG68 01261C 01_EN indd 1...

Page 11: ... of these materials in a responsible manner in accordance with government regulations The authorities can provide information on how to dispose of domestic appliances in a responsible manner Safety This appliance should only be connected by a qualified technician The Oven is NOT designed for use in a commercial cooking setting It should be used exclusively for cooking food in a home setting The ap...

Page 12: ... D E Under sink cabinet mm A Min 550 B Min 564 Max 568 C Min 446 Max 450 D 50 E 200 cm2 NOTE Minimum height requirement C is for oven installation alone C F H A B E G D Oven mm A 549 E 10 B 233 F 456 C 316 G 6 D 21 H 446 C A B D E Oven mm A 560 D 21 B 549 E 50 C 570 NQ50T8939BK_EU_DG68 01261C 01_EN indd 12 NQ50T8939BK_EU_DG68 01261C 01_EN indd 12 2021 05 27 오후 4 06 00 2021 05 27 오후 4 06 00 ...

Page 13: ...ectrical connection Check that the appliance works 02 02 01 01 Door handle 02 Side handle Be sure to hold the appliance with 2 side handles and door handle when unpacking the product After the installation is complete remove the protective film tape and other packing material and take out the provided accessories from inside of the oven To remove the oven from the cabinet first disconnect power to...

Page 14: ...en for the first time the Welcome screen appears with the Samsung logo Follow the on screen instructions to complete the initial settings You can change the initial settings later by accessing the Settings screen 1 On the welcome screen select Start setup and then press the Dial Knob 2 Set the language a Select the language and then press the Dial Knob b Select Next and then press the Dial Knob 3 ...

Page 15: ...Next and then press the Dial Knob NOTE Skip this step if you have connected your appliance to the SmartThings app 7 Select the time a Set the hour and minute Press the Dial Knob after selecting each item b Select Next and then press the Dial Knob NOTE Skip this step if you have connected your appliance to the SmartThings app 8 Select Done and then press the Dial Knob to complete the setting Guide ...

Page 16: ... for steam functions Fill it with water in advance of steam cooking 1 Locate the water reservoir in the top right corner Push in the reservoir to open and remove 2 Open the reservoir cap and fill the reservoir with 1000 ml of drinkable water 3 Close the cap and reinsert the reservoir NQ50T8939BK_EU_DG68 01261C 01_EN indd 16 NQ50T8939BK_EU_DG68 01261C 01_EN indd 16 2021 05 27 오후 4 06 02 2021 05 27 ...

Page 17: ...stop the oven manually 12 00 Fan Conventional 200 C 1hr30min Oven Off Readyat 13 30 START 6 Select Ready at and then press the Dial Knob to set the desired end time When you set the cooking time the oven displays the time cooking will end Ex Ready at 13 30 12 00 Fan Conventional 200 C 1hr30min Oven Off Readyat 13 30 START 7 Select START and then press the Dial Knob If you did not change the end ti...

Page 18: ...t temperature C Bottom Heat Convection 40 250 200 The bottom heating element generates heat which is evenly distributed by the convection fan Use this mode for pizza bread or cake Intensive Cook 40 250 220 Intensive Cook activates all heating elements alternately to distribute heat evenly inside the oven Use this mode for large recipes such as large gratins or pies Pro Roasting 80 200 160 Pro Roas...

Page 19: ...press the Dial Knob to set the desired cooking time Maximum cooking time is 10 hours 6 After setting the cooking time select the option you want to run at the end of cooking and the press the Dial Knob You can select Oven Off Keep Temp or Keep Warm NOTE If you start cooking without setting the cooking time or set Keep Temp for option you must stop the oven manually 12 00 Steam Convection 200 C Hig...

Page 20: ...r fish Steam Bottom Heat Convection 100 230 200 The heat generated by the bottom heating element and the convection heater is shared evenly in the oven by the fan and the hot steam supports the heating elements This mode is suitable for crispy baking foods like pizza or apple pie NOTE Always fill the water reservoir with fresh water when cooking with these modes After using the steam assisted mode...

Page 21: ...me time Keep Warm 60 100 60 Use this only for keeping foods warm that has just been cooked Special Function 12 00 Convection 160 C Cook Time START 1 On the main screen select Convection and then press the Dial Knob 2 Select Special Function and then press the Dial Knob 12 00 Special Function Multi level Cook KeepWarm 3 Select the desired function and then press the Dial Knob For detailed informati...

Page 22: ...programme 12 00 Convection 160 C Cook Time START 1 On the main screen select Convection and then press the Dial Knob 2 Select Auto Cook and then press the Dial Knob 12 00 Auto Cook Steaming Baking Grilling 3 Select the category and then press the Dial Knob 4 Select the desired programme and then press the Dial Knob For detailed information of each programme see Auto Cook in Cooking Smart section o...

Page 23: ...the timer NOTE When the time has elapsed to a set point a message of Time is up appears with a melody Select OK and then press the Dial Knob to dismiss the message Auto Defrost The oven offers 5 Auto Defrost programmes Take advantage of this feature to conveniently defrost items The cooking time power level and temperature will be adjusted according to the selected programme 12 00 Convection 160 C...

Page 24: ... Knob to start rinsing 9 When rinsing is complete empty the water reservoir After emptying the reservoir clean it before putting it back to the oven WARNING Wear oven gloves when you handle the water reservoir Use only descaling agents that are specific to steam ovens or coffee machines Cleaning Steam Clean This is useful for cleaning light soiling with steam This automatic function saves you time...

Page 25: ...e oven For the mixture ratio of water and the descaling agent follow the agent manufacturer s instruction as it precedes Drain After using the steam assisted modes you must drain the remaining water to prevent affecting other cooking modes Also if you want to drain again for cleaning purposes use this function 1 Touch the button on the control panel 2 Select Cleaning and then press the Dial Knob 3...

Page 26: ... ppm Hard Over 350 ppm Help Troubleshooting You can check the troubleshooting Guide for first use You can check the simple instructions on basic use of the oven Menu Submenu Description Display Brightness You can change the brightness of the display screen Screen saver You can turn the screen saver on or off NOTE The Screen saver is a function that displays the date and time on your screen if ther...

Page 27: ...antities and appropriate recommendations Before using those programmes always fill water reservoir up to maximum level with fresh water The other programmes are running with fan oven mode or grill mode Use oven gloves while taking out 1 Steaming Food Item Weight kg Accessory Shelf level Broccoli florets 0 2 0 6 Steam dish perforated 2 Put broccoli florets on the steam dish and push the start to co...

Page 28: ...d push the start to cook White rice 0 2 0 4 Steam dish perforated 2 Distribute white rice basmati or pandan evenly in a flat pyrex dish Add for each 100 g of rice 200 ml cold water Stir after steaming Flan steamed 0 4 0 6 Steam dish perforated 2 Put flan mixture in 6 small flan dishes 100 ml in each Cover with cling film Put dishes steam dish Food Item Weight kg Accessory Shelf level Steeping drie...

Page 29: ...ccessory Shelf level Beef steak thin 0 3 0 6 Oven rack Baking tray 4 1 Put beef steaks side by side in the middle of oven rack and baking tray Turn the food over when the notification pops up select OK and then press the Dial Knob Then select Continue and then press the Dial Knob to resume process Chicken pieces 0 5 0 7 1 0 1 2 Oven rack Baking tray 4 1 Brush chilled chicken pieces with oil and sp...

Page 30: ...g tray Turn the food over when the notification pops up select OK and then press the Dial Knob Then select Continue and then press the Dial Knob to resume process Roast beef medium rare 1 1 1 3 Oven rack Baking tray 2 1 Brush the beef with oil and spices pepper only salt should be added after roasting Put it on the oven rack and baking tray with the fat side down Turn the food over when the notifi...

Page 31: ...ne mushrooms and cherry tomatoes into baking tray Brush with a mixture of olive oil herbs and spices Baked potato 0 4 0 8 Baking tray 2 Use middle sized potatoes Rinse and clean potatoes Brush skin with a mixture of olive oil salt pepper and herbs Put potatoes side by side on baking tray 5 Auto Reheat Food Item Weight kg Accessory Shelf level Frozen pizza 0 3 0 4 0 4 0 5 Oven rack 2 Put frozen piz...

Page 32: ...evel 1 Frozen bread 18 C 0 1 0 3 0 4 0 6 5 10 Put bread horizontally lengthways to the door on the baking tray shelf level 2 This programme is suitable for all kinds of sliced bread as well as for bread rolls and baguettes Food Item Weight kg Standing time min Shelf level Frozen fruit 18 C 0 2 0 6 5 10 Distribute fruits evenly into baking tray shelf level 2 This programme is suitable for all kinds...

Page 33: ...dish perforated 2 Fish fillet 2 cm thickness 15 20 Steam dish perforated 2 Prawns raw uncooked 10 14 Steam dish perforated 2 Chicken breast 23 28 Steam dish perforated 2 Boiled eggs hardboiled 16 20 Steam dish perforated 2 Frozen yeast dumplings 25 30 Steam dish perforated 2 Food Item Time min Accessory shelf level White rice basmati or pandan Use a flat pyrex dish add double quantity of water 30 ...

Page 34: ...mend to always fill the water reservoir with fresh water to the maximum level Food item Combi Steam mode Temp C Preheat Steam level Time min Accessory shelf level Puff pastry stripes add grated cheese Steam Convection 200 O Low 15 20 Baking tray 1 Croissants all ready made croissant dough Steam Convection 180 O Low 20 25 Baking tray 1 Homemade bread Steam Bottom Heat Convection 180 O Mid 30 40 Ove...

Page 35: ...tray 2 Top Heat Convection Use temperatures and times in this table as guidelines for roasting We recommend to preheat the oven using Top Heat Convection mode Put meat on oven rack follow shelf level advice in the table and use baking tray as oil pan on level 1 Food Item Temp C Time min Accessory shelf level Roast beef 1 kg medium 170 190 60 90 Oven rack 2 Baking tray 1 Pork shoulder joint Roll 1 ...

Page 36: ...ck 1 Puff pastry apple filling 180 200 10 15 Baking tray 1 Grilling guide Large Grill Use temperatures and times in this table as guidelines for grilling Set 220 C grill temperature preheat for 5 minutes Food Item 1st Time min 2nd Time min Accessory shelf level Kebab spits 8 10 6 8 Oven rack 4 Baking tray 1 Pork steaks 7 9 5 7 Oven rack 4 Baking tray 1 Sausages 6 8 6 8 Oven rack 4 Baking tray 1 Ch...

Page 37: ...r roasting We recommend to preheat the oven with Intensive Top Bottom Convection mode Food Item Temp C Time min Accessory shelf level Lasagne 2 kg 180 200 20 30 Oven rack 1 Vegetables gratin 2 kg 160 180 40 60 Oven rack 1 Potato gratin 2 kg 160 180 60 90 Oven rack 1 Roast beef 2 kg medium 160 180 60 90 Oven rack 2 Baking tray 1 Whole duck 2 kg 180 200 60 90 Oven rack 2 Baking tray 1 2 Whole chicke...

Page 38: ...ing tip If cooking time is more than 30 minutes you can switch off the oven 5 10 minutes before the end of the cooking time for energy saving The residual heat will complete the cooking process Please do not open the door frequently during cooking to keep the temperature in cavity and it will save the energy and time Multi level Cook Special Use temperatures and times in this table as guidelines f...

Page 39: ... 1 Conventional 150 160 20 30 1 Convection 150 160 20 30 Apple yeast tray cake Baking tray 1 Conventional 150 160 40 50 1 Convection 150 160 45 55 Apple pie Big grid 2 Springform cake tins Dark coated Ø 20 cm 1 Placed diagonally Bottom Heat Convection 170 190 70 90 Two cakes are arranged on the grid at the back left and at the front right 2 Grilling Preheat the empty oven for 5 minutes using Grill...

Page 40: ...n for 10 minutes at max temperature of the oven mode 3 When the cycle is complete wait until the oven cools down Then open the door and clean the cooking chamber CAUTION Keep the door and door sealing clean and ensure the door opens and closes smoothly Otherwise the oven s lifecycle may be shortened Take caution not to spill water into the oven vents Do not use any abrasive or chemical substances ...

Page 41: ...nce of the oven Troubleshooting You may encounter a problem using the oven In that case first check the table below and try the suggestions If a problem persists or if any information code keeps appearing on the display contact a local Samsung service centre Checkpoints If you encounter a problem with the oven first check the table below and try the suggestions Problem Cause Action General The but...

Page 42: ... Problem Cause Action There is no power to the oven Power is not supplied Make sure power is supplied There is a popping sound during operation and the oven doesn t work Cooking sealed food or using a container with a lid may causes popping sounds Do not use sealed containers as they may burst during cooking due to expansion of the contents The oven exterior is too hot during operation There is no...

Page 43: ...There is water dripping There may be water or steam in some cases depending on the food This is not an oven malfunction Let the oven cool and then wipe with a dry dish towel Steam leaks from the door There may be water or steam in some cases depending on the food This is not an oven malfunction Let the oven cool and then wipe with a dry dish towel Problem Cause Action There is water left in the ov...

Page 44: ...ry again Smoke comes out during preheating During initial operation smoke may come from the heating elements when you first use the oven This is not a malfunction and if you run the oven 2 3 times it should stop Food is on the heating elements Let the oven cool and then remove the food from the heating elements There is a burning or plastic smell when using the oven Plastic or non heat resistant c...

Page 45: ...w and try the suggestions Code Description Action C 20 The temperature sensor is open Unplug the power cord of the oven and contact a local Samsung service centre The temperature sensor is short C 70 The steam sensor is open The steam sensor is short C F0 If there is no communication between the main and sub MICOM C F1 Only occurs when EEPROM Read or Write is not working C 21 This code appears whe...

Page 46: ... oven during a cycle in conventional mode per cavity electric final energy EC electric cavity Energy consumption required to heat a standardised load in a cavity of an electric heated oven during a cycle in fan forced mode per cavity electric final energy EC electric cavity 0 61kWh cycle Number of cavities 1 Heat source per cavity electricity or gas electricity Volume per cavity V 50 L Type of ove...

Page 47: ...found at http www samsung com go to Support Search Product Support and enter the model name CAUTION The 5 GHz WLAN function of this equipment may only be operated indoors in all EU countries and in the UK Wi Fi Frequency range Transmitter power Max 2400 2484 MHz 20 dBm 5150 5250 MHz 23 dBm 5250 5350 MHz 23 dBm 5470 5725 MHz 23 dBm Open Source Announcement The software included in this product cont...

Page 48: ...it support CYPRUS 8009 4000 only from landline toll free www samsung com gr support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line www samsung com gr support LUXEMBURG 261 03 710 www samsung com be_fr support NETHERLANDS 088 90 90 100 www samsung com nl support NORWAY 21629099 www samsung com no support PORTUGAL 808 207 267 www samsung com pt suppo...

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