Samsung NQ50T8939BK/SW Page 38 User Manual Download | Manualshive

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38 English

Tr

ouble

shoo

ting

Replacement (repair)

WARNING

This oven has no user-removable parts inside. Do not try to replace or repair the
oven yourself.

•

If you encounter a problem with hinges, sealing, and/or the door, contact a
qualified technician or a local Samsung service centre for technical assistance.

•

If you want to replace the light bulb, contact a local Samsung service centre.
Do not replace it yourself.

•

If you encounter a problem with the outer housing of the oven, first unplug
the power cord from the power source, and then contact a local Samsung
service centre.

Care against an extended period of disuse

If you don’t use the oven for an extended period of time, unplug the power cord
and move the oven to a dry, dust-free location. Dust and moisture that builds up
inside the oven may affect the performance of the oven.

Troubleshooting

You may encounter a problem using the oven. In that case, first check the table
below and try the suggestions. If a problem persists, or if any information code
keeps appearing on the display, contact a local Samsung service centre.

Checkpoints

If you encounter a problem with the oven, first check the table below and try the
suggestions.

Problem

Cause

Action

General

The buttons cannot be
pressed properly.

Foreign matter may
be caught between the
buttons.

Remove the foreign
matter and try again.

For touch models:
Moisture is on the
exterior.

Wipe the moisture from
the exterior.

Child lock is activated.

Deactivate Child lock.

The time is not displayed.

Power is not supplied.

Make sure power is
supplied.

The display option is off.

Turn the display option
on. It is normal for
the current time to
disappear a few minutes
after the display option
has been turned on.

Maintenance

NQ8300T_NQ50T8939BK_SW_DG68-01261D-00_EN.indd 38

2020-01-23 2:48:15

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Summary of Contents for NQ50T8939BK/SW

Page 1: ...Combi Steam Built in Oven User manual NQ50T8939BK NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 1 2020 01 23 2 48 11 ...

Page 2: ...gs 11 Side racks 12 Water reservoir 13 Operations 14 Oven modes 14 Steam assisted modes 16 Special Function 18 Auto Cook 19 Auto Defrost 20 Timer 20 Cleaning 21 Settings 22 Lock 24 Cooking Smart 24 Auto Cook 24 Auto Defrost 29 Manual cooking 30 Test dishes 36 Maintenance 37 Cleaning 37 Replacement repair 38 Care against an extended period of disuse 38 Troubleshooting 38 Checkpoints 38 Information ...

Page 3: ...ance to the mains power supply in observance of the relevant safety recommendations Important safety precautions WARNING This appliance is not intended for use by persons including children with reduced physical sensory or mental capabilities or lack of experience and knowledge unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their ...

Page 4: ...ervised CAUTION The cooking process has to be supervised A short term cooking process has to be supervised continuously The method of fixing stated is not to depend on the use of adhesives since they are not considered to be a reliable fixing means This appliance can be used by children aged from 8 years and above and persons with reduced physical sensory or mental capabilities or lack of experien...

Page 5: ...ing Do not line the bottom of the oven with aluminum foil and do not place any baking trays or tins on it The aluminum foil blocks the heat which may result in damage to the enamel surfaces and cause poor cooking results Fruit juices will leave stains which can become permanent on the enamel surfaces of the oven When cooking very moist cakes use the deep pan Do not rest bakeware on the open oven d...

Page 6: ...re and how they can take these items for environmentally safe recycling Business users should contact their supplier and check the terms and conditions of the purchase contract This product and its electronic accessories should not be mixed with other commercial wastes for disposal For information on Samsung s environmental commitments and product specific regulatory obligations e g REACH WEEE Bat...

Page 7: ...propriate accessory for your dishes Installation What s included Make sure all parts and accessories are included in the product package If you have a problem with the oven or accessories contact a local Samsung customer centre or the retailer Oven at a glance 01 03 04 02 05 01 Control panel 02 Water reservoir 03 Side racks 04 Door 05 Door handle NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 7 202...

Page 8: ...styrene PS rigid foam Please dispose of these materials in a responsible manner in accordance with government regulations The authorities can provide information on how to dispose of domestic appliances in a responsible manner Safety This appliance should only be connected by a qualified technician The Oven is NOT designed for use in a commercial cooking setting It should be used exclusively for c...

Page 9: ...outlet 30 Ø Hole A B C D E Under sink cabinet mm A Min 550 B Min 564 Max 568 C Min 446 Max 450 D 50 E 200 cm2 NOTE Minimum height requirement C is for oven installation alone C F H A B E G D Oven mm A 549 E 10 B 233 F 456 C 316 G 6 D 21 H 446 C A B D E Oven mm A 560 D 21 B 549 E 50 C 570 NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 9 2020 01 23 2 48 12 ...

Page 10: ...ews 4 x 25 mm provoded 4 Make the electrical connection Check that the appliance works 02 02 01 01 Door handle 02 Side handle Be sure to hold the appliance with 2 side handles and door handle when unpacking the product After the installation is complete remove the protective film tape and other packing material and take out the provided accessories from inside of the oven To remove the oven from t...

Page 11: ...tings When you turn on the oven for the first time the Welcome screen appears with the Samsung logo Follow the on screen instructions to complete the initial settings You can change the initial settings later by accessing the Settings screen 1 On the welcome screen select Start setup and then press the Dial Knob 2 Set the language a Select the language and then press the Dial Knob b Select Next an...

Page 12: ...b after selecting each item b Select Next and then press the Dial Knob NOTE Skip this step if you have connected your appliance to the SmartThings app 7 Select the time a Set the hour and minute Press the Dial Knob after selecting each item b Select Next and then press the Dial Knob NOTE Skip this step if you have connected your appliance to the SmartThings app 8 Select Done and then press the Dia...

Page 13: ...ter reservoir is used for steam functions Fill it with water in advance of steam cooking 1 Locate the water reservoir in the top right corner Push in the reservoir to open and remove 2 Open the reservoir cap and fill the reservoir with 1000 ml of drinkable water 3 Close the cap and reinsert the reservoir NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 13 2020 01 23 2 48 13 ...

Page 14: ...eep Temp for option you must stop the oven manually 12 00 Fan Conventional 200 C 1hr30min Oven Off Readyat 13 30 START 6 Select Ready at and then press the Dial Knob to set the desired end time When you set the cooking time the oven displays the time cooking will end Ex Ready at 13 30 12 00 Fan Conventional 200 C 1hr30min Oven Off Readyat 13 30 START 7 Select START and then press the Dial Knob If ...

Page 15: ...mperature range C Default temperature C Bottom Heat Convection 40 250 200 The bottom heating element generates heat which is evenly distributed by the convection fan Use this mode for pizza bread or cake Intensive Cook 40 250 220 Intensive Cook activates all heating elements alternately to distribute heat evenly inside the oven Use this mode for large recipes such as large gratins or pies Pro Roas...

Page 16: ...START 5 Select Cook Time and then press the Dial Knob to set the desired cooking time Maximum cooking time is 10 hours 6 After setting the cooking time select the option you want to run at the end of cooking and the press the Dial Knob You can select Oven Off Keep Temp or Keep Warm NOTE If you start cooking without setting the cooking time or set Keep Temp for option you must stop the oven manuall...

Page 17: ...shes like meat poultry or fish Steam Bottom Heat Convection 100 230 200 The heat generated by the bottom heating element and the convection heater is shared evenly in the oven by the fan and the hot steam supports the heating elements This mode is suitable for crispy baking foods like pizza or apple pie NOTE Always fill the water reservoir with fresh water when cooking with these modes After using...

Page 18: ...ing with two multi levels at the same time Keep Warm 60 100 60 Use this only for keeping foods warm that has just been cooked Special Function 12 00 Convection 160 C Cook Time START 1 On the main screen select Convection and then press the Dial Knob 2 Select Special Function and then press the Dial Knob 12 00 Special Function Multi level Cook KeepWarm 3 Select the desired function and then press t...

Page 19: ...cording to the selected programme 12 00 Convection 160 C Cook Time START 1 On the main screen select Convection and then press the Dial Knob 2 Select Auto Cook and then press the Dial Knob 12 00 Auto Cook Steaming Baking Grilling 3 Select the category and then press the Dial Knob 4 Select the desired programme and then press the Dial Knob For detailed information of each programme see Auto Cook in...

Page 20: ...the timer you can pause or cancel the timer NOTE When the time has elapsed to a set point a message of Time is up appears with a melody Select OK and then press the Dial Knob to dismiss the message Auto Defrost The oven offers 5 Auto Defrost programmes Take advantage of this feature to conveniently defrost items The cooking time power level and temperature will be adjusted according to the selecte...

Page 21: ...and then press the Dial Knob to start rinsing 9 When rinsing is complete empty the water reservoir After emptying the reservoir clean it before putting it back to the oven WARNING Wear oven gloves when you handle the water reservoir Use only descaling agents that are specific to steam ovens or coffee machines Cleaning Steam Clean This is useful for cleaning light soiling with steam This automatic ...

Page 22: ...ccidents keep children away from the oven For the mixture ratio of water and the descaling agent follow the agent manufacturer s instruction as it precedes Drain After using the steam assisted modes you must drain the remaining water to prevent affecting other cooking modes Also if you want to drain again for cleaning purposes use this function 1 Touch the button on the control panel 2 Select Clea...

Page 23: ... ppm Medium Hard 240 350 ppm Hard Over 350 ppm Help Troubleshooting You can check the troubleshooting Guide for first use You can check the simple instructions on basic use of the oven Menu Submenu Description Display Brightness You can change the brightness of the display screen Screen saver You can turn the screen saver on or off NOTE The Screen saver is a function that displays the date and tim...

Page 24: ... Reheat The tables contains its quantities and appropriate recommendations Before using those programmes always fill water reservoir up to maximum level with fresh water The other programmes are running with fan oven mode or grill mode Use oven gloves while taking out 1 Steaming Food Item Weight kg Accessory Shelf level Broccoli florets 0 2 0 6 Steam dish perforated 2 Put broccoli florets on the s...

Page 25: ...t on the steam dish and push the start to cook White rice 0 2 0 4 Steam dish perforated 2 Distribute white rice basmati or pandan evenly in a flat pyrex dish Add for each 100 g of rice 200 ml cold water Stir after steaming Flan steamed 0 4 0 6 Steam dish perforated 2 Put flan mixture in 6 small flan dishes 100 ml in each Cover with cling film Put dishes steam dish Food Item Weight kg Accessory She...

Page 26: ...ese 3 Grilling Food Item Weight kg Accessory Shelf level Beef steak thin 0 3 0 6 Oven rack Baking tray 4 1 Put beef steaks side by side in the middle of oven rack and baking tray Turn the food over when the notification pops up select OK and then press the Dial Knob Then select Continue and then press the Dial Knob to resume process Chicken pieces 0 5 0 7 1 0 1 2 Oven rack Baking tray 4 1 Brush ch...

Page 27: ...of oven rack and baking tray Turn the food over when the notification pops up select OK and then press the Dial Knob Then select Continue and then press the Dial Knob to resume process Roast beef medium rare 1 1 1 3 Oven rack Baking tray 2 1 Brush the beef with oil and spices pepper only salt should be added after roasting Put it on the oven rack and baking tray with the fat side down Turn the foo...

Page 28: ...ette pieces of pepper sliced aubergine mushrooms and cherry tomatoes into baking tray Brush with a mixture of olive oil herbs and spices Baked potato 0 4 0 8 Baking tray 2 Use middle sized potatoes Rinse and clean potatoes Brush skin with a mixture of olive oil salt pepper and herbs Put potatoes side by side on baking tray 5 Auto Reheat Food Item Weight kg Accessory Shelf level Frozen pizza 0 3 0 ...

Page 29: ...baking tray in shelf level 1 Frozen bread 18 C 0 1 0 3 0 4 0 6 5 10 Put bread horizontally lengthways to the door on the baking tray shelf level 2 This programme is suitable for all kinds of sliced bread as well as for bread rolls and baguettes Food Item Weight kg Standing time min Shelf level Frozen fruit 18 C 0 2 0 6 5 10 Distribute fruits evenly into baking tray shelf level 2 This programme is ...

Page 30: ...atoes cut into quarters 30 35 Steam dish perforated 2 Fish fillet 2 cm thickness 15 20 Steam dish perforated 2 Prawns raw uncooked 10 14 Steam dish perforated 2 Chicken breast 23 28 Steam dish perforated 2 Boiled eggs hardboiled 16 20 Steam dish perforated 2 Frozen yeast dumplings 25 30 Steam dish perforated 2 Food Item Time min Accessory shelf level White rice basmati or pandan Use a flat pyrex d...

Page 31: ... and roasting We recommend to always fill the water reservoir with fresh water to the maximum level Food item Combi Steam mode Temp C Preheat Steam level Time min Accessory shelf level Puff pastry stripes add grated cheese Steam Convection 200 O Low 15 20 Baking tray 1 Croissants all ready made croissant dough Steam Convection 180 O Low 20 25 Baking tray 1 Homemade bread Steam Bottom Heat Convecti...

Page 32: ...y 2 Oven chips 200 220 15 20 Baking tray 2 Top Heat Convection Use temperatures and times in this table as guidelines for roasting We recommend to preheat the oven using Top Heat Convection mode Put meat on oven rack follow shelf level advice in the table and use baking tray as oil pan on level 1 Food Item Temp C Time min Accessory shelf level Roast beef 1 kg medium 170 190 60 90 Oven rack 2 Bakin...

Page 33: ... 160 180 60 70 Oven rack 1 Puff pastry apple filling 180 200 10 15 Baking tray 1 Grilling guide Large Grill Use temperatures and times in this table as guidelines for grilling Set 220 C grill temperature preheat for 5 minutes Food Item 1st Time min 2nd Time min Accessory shelf level Kebab spits 8 10 6 8 Oven rack 4 Baking tray 1 Pork steaks 7 9 5 7 Oven rack 4 Baking tray 1 Sausages 6 8 6 8 Oven r...

Page 34: ...times in this table as guidelines for roasting We recommend to preheat the oven with Intensive Top Bottom Convection mode Food Item Temp C Time min Accessory shelf level Lasagne 2 kg 180 200 20 30 Oven rack 1 Vegetables gratin 2 kg 160 180 40 60 Oven rack 1 Potato gratin 2 kg 160 180 60 90 Oven rack 1 Roast beef 2 kg medium 160 180 60 90 Oven rack 2 Baking tray 1 Whole duck 2 kg 180 200 60 90 Oven...

Page 35: ...0 220 20 30 Energy saving tip If cooking time is more than 30 minutes you can switch off the oven 5 10 minutes before the end of the cooking time for energy saving The residual heat will complete the cooking process Please do not open the door frequently during cooking to keep the temperature in cavity and it will save the energy and time Multi level Cook Special Use temperatures and times in this...

Page 36: ...150 160 30 35 Shortbread Baking tray 1 Conventional 150 160 20 30 1 Convection 150 160 20 30 Apple yeast tray cake Baking tray 1 Conventional 150 160 40 50 1 Convection 150 160 45 55 Apple pie Big grid 2 Springform cake tins Dark coated Ø 20 cm 1 Placed diagonally Bottom Heat Convection 170 190 70 90 Two cakes are arranged on the grid at the back left and at the front right 2 Grilling Preheat the ...

Page 37: ... of the cavity 2 Heat the oven for 10 minutes at max temperature of the oven mode 3 When the cycle is complete wait until the oven cools down Then open the door and clean the cooking chamber CAUTION Keep the door and door sealing clean and ensure the door opens and closes smoothly Otherwise the oven s lifecycle may be shortened Take caution not to spill water into the oven vents Do not use any abr...

Page 38: ...may affect the performance of the oven Troubleshooting You may encounter a problem using the oven In that case first check the table below and try the suggestions If a problem persists or if any information code keeps appearing on the display contact a local Samsung service centre Checkpoints If you encounter a problem with the oven first check the table below and try the suggestions Problem Cause...

Page 39: ... be used for the oven Problem Cause Action There is no power to the oven Power is not supplied Make sure power is supplied There is a popping sound during operation and the oven doesn t work Cooking sealed food or using a container with a lid may causes popping sounds Do not use sealed containers as they may burst during cooking due to expansion of the contents The oven exterior is too hot during ...

Page 40: ...d power socket are properly grounded There is water dripping There may be water or steam in some cases depending on the food This is not an oven malfunction Let the oven cool and then wipe with a dry dish towel Steam leaks from the door There may be water or steam in some cases depending on the food This is not an oven malfunction Let the oven cool and then wipe with a dry dish towel Problem Cause...

Page 41: ... Close the door and try again Smoke comes out during preheating During initial operation smoke may come from the heating elements when you first use the oven This is not a malfunction and if you run the oven 2 3 times it should stop Food is on the heating elements Let the oven cool and then remove the food from the heating elements There is a burning or plastic smell when using the oven Plastic or...

Page 42: ...e on the display Check the table below and try the suggestions Code Description Action C 20 The temperature sensor is open Unplug the power cord of the oven and contact a local Samsung service centre The temperature sensor is short C 70 The steam sensor is open The steam sensor is short C F0 If there is no communication between the main and sub MICOM C F1 Only occurs when EEPROM Read or Write is n...

Page 43: ...o heat a standardised load in a cavity of an electric heated oven during a cycle in conventional mode per cavity electric final energy EC electric cavity Energy consumption required to heat a standardised load in a cavity of an electric heated oven during a cycle in fan forced mode per cavity electric final energy EC electric cavity 0 61kWh cycle Number of cavities 1 Heat source per cavity electri...

Page 44: ...ook more than one item at a time Open Source Announcement The software included in this product contains open source software You may obtain the complete corresponding source code for a period of three years after the last shipment of this product by sending an email to mailto oss request samsung com It is also possible to obtain the complete corresponding source code in a physical medium such as ...

Page 45: ...Memo NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 45 2020 01 23 2 48 16 ...

Page 46: ...Memo NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 46 2020 01 23 2 48 16 ...

Page 47: ...Memo NQ8300T_NQ50T8939BK_SW_DG68 01261D 00_EN indd 47 2020 01 23 2 48 16 ...

Page 48: ...64 www samsung com it support CYPRUS 8009 4000 only from landline toll free www samsung com gr support GREECE 80111 SAMSUNG 80111 726 7864 only from land line 30 210 6897691 from mobile and land line www samsung com gr support LUXEMBURG 261 03 710 www samsung com be_fr support NETHERLANDS 088 90 90 100 www samsung com nl support NORWAY 21629099 www samsung com no support PORTUGAL 808 207 267 www s...

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