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Troubleshooting
Tr
ouble
shoo
ting
Information codes
OVEN
Displayed
Code
Possible cause
Solution
C-20
The oven sensor is open when the
oven is operating.
Press OVEN OFF and restart the oven. If the
problem persists, disconnect all power to
the range for at least 30 seconds and then
reconnect the power. If this does not solve
the problem, call for service.
The oven sensor is short when the
oven is operating.
C-21
This code occurs if the internal
temperature rises abnormally high.
C-d1
This code occurs if the door lock is
mispositioned.
C-d0
This code occurs if the Control key
is short for 1 minute.
C-F0
This code occurs if communication
between the Main and Sub PBA is
interrupted.
-dC-
This code appears if the partition is
inserted or removed while the oven
is operating.
• Make sure the partition is inserted
properly, and restart the oven.
• If the problem persists, disconnect all
power to the range for at least 30 seconds
and then reconnect the power. If this does
not solve the problem, call for service.
NE59J7850WS_AA_DG68-XXXXXX_EN.indd 78
2015-01-21 11:24:14