Samsung NE597N0PBSR Servise Manual Download Page 61 | Manualshive

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61

4. Troubleshooting

4-1-13

Troubleshooting(E-85)

Check terminal block voltage.
(240V,60Hz)

Communication error " touch signal"

(E-85)

Check the wiring and touch

film connection.

( status of wiring connection)

Replace the defected PCB.

Check the terminal block connections.

Check the circuit breaker.

Replace or Repair the wiring.

LEFT TOUCH PCB

RIGHT TOUCH PCB

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Summary of Contents for NE597N0PBSR

Page 1: ...in the GSPN see rear cover for the more information 1 Precaution 3URGXFW 6SHFL FDWLRQ 3 Disassembly and Reassembly 4 Troubleshooting 5 PCB Diagrams 6 Wiring Diagram FREESTANDINGRANGE BASIC FTQ307NWGX...

Page 2: ...6 3 6 Replacement of the Assy Induction Module 18 3 7 Removing The Latch Door Switch Door Plunger 21 3 8 Removing Heater Broil 22 3 9 Removing Heater Bake 23 3 10 Removing Convection Element Fan Conve...

Page 3: ...rous situations If you need repairs contact an SAMSUNG Service Center or your dealer I WKH SRZHU FRUG LV GHIHFWLYH LW PXVW EH UHSODFHG E D TXDOL HG VHUYLFH DJHQW ZLWK D 8 OLVWHG UDQJH FRUG OHFWULFDO O...

Page 4: ...lements or interior VXUIDFHV RI RYHQ XQWLO WKH KDYH KDG VXI FLHQW time to cool Other surfaces of the appliance may become hot enough to cause burns among these surfaces are oven vent openings and surf...

Page 5: ...the oven Never keep pet birds in the kitchen the health of birds is extremely sensitive to the fumes released during an oven selfclean cycle Fumes may be harmful or fatal to birds Move birds to well v...

Page 6: ...Precaution 1 4 Model Serial Number Label and Tech Sheet Locations 7KLV 0RGHO 6HULDO 1XPEHU ODEHO DQG 7HFK 6KHHW ORFDWLRQV DUH VKRZQ EHORZ Tech Sheet Location On Low Rear Cover Model Serial Number Loca...

Page 7: ...ing and energy efficiency Samsung 3 fans Competitors 1 fans Samsung Competitors Surround Air vection Main Convection Fan with 2 Sub Fans makes complex small Swirl Optimal Heat Distribution and Even Co...

Page 8: ...ggest Capacity The biggest capacity in current US market W EHQH WV FRQVXPHUV WR FRRN IRU ODUJH IDPLO IRRG LQ 7KDQNVJLYLQJ KULVWPDV VHDVRQV i e Turkey 25 lbs 4 4 cu ft 20 lbs 3 5 cu ft Boil Alert Use B...

Page 9: ...Capacity cu ft 5 9 5 9 Broil element 3 800 watts 3 800 watts Bake element 3 000 watts 3 000 watts Convection System Yes Yes Convection element Yes 800W 240V Yes 800W 240V of Racks 3 3 Interior oven l...

Page 10: ...10 6SHFL FDWLRQV 2 3 Accessory Item Description Code No Q ty Rack Flat DG75 01001B 2 Rack Split DG94 00634A 1...

Page 11: ...present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Cover Back Main Wire Cover Back Guard Wire and PCB Main Cover Back Guard Wire Cover Back Main Wire 1 Turn of...

Page 12: ...dges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation PCB Sub L V Trans PCB Sub 1 Turn off the electrical supply going to the range 2 Pull the range a...

Page 13: ...ts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Touch PCB 1 Turn off the electrical supply going to the range 2 Pull the range away fr...

Page 14: ...anation Surface elements and Ceramic Glass Cooktop 1 Unplug the cord or disconnect power 2 Open oven door and remove the 3 screws located at the front of the cook top then close the door 3 Remove the...

Page 15: ...cook top and the remove the connectors at the Touch PCB and back 7 Remove 3 screws both side of bracket mountain REASSEMBLY NOTE When you reinstall the element make sure that the wires are inserted in...

Page 16: ...nt of the Assy Working Coil Explanation Photo Assy working Coil 210 Assy working Coil 210 Assy Working Coil 180 Assy Working Coil 280 Parts Explanation Photo Explanation Assy Working Coil 1 Remove the...

Page 17: ...tate 3 For the replacement of Sensor Top pull the Sensor Top toward bottom side 4 Rotate the Sensor Wire by 90degree until the Sensor Top can be remove from the Coil Working 5 After replacement connec...

Page 18: ...n Module Parts Explanation Photo Explanation Assy Induction Module 1 Remove 14 screws on the Case Induction and 8 screws on 4 points of lead wires of the Working Coil Warning Wire connecting position...

Page 19: ...to Explaination Assy Induction Module 3 Remove the sub wire of Communication and Inverter Warning Wire connecting position is very improtant Please keep attention 4 Remove the 8screws 5 Lift up the As...

Page 20: ...sassembly and Reassembly 3 6 Replacement of the Assy Induction Module Continued Parts Explanation Photo Explanation Assy Induction Module 7 Remove the Holder PCB 8 Remove the 3 screws 9 Lift up the Fa...

Page 21: ...Explanation Photo Explanation Latch Door Switch Door Plunger 1 Turn off the electrical supply going to the range 2 Open the oven door 3 Raise the cooktop see page 15 for the procedure 4 To remove the...

Page 22: ...harp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Broil 1 Turn off the electrical supply going to the range 2 Open the oven door and remove...

Page 23: ...emove Cover Back Main Wire 6HH VWHS a RQ SDJH IRU SURFHGXUH 4 Remove Terminal Block and Bracket Cover Access with Adiabatic Terminal by unscrew 3 points 5 Remove Cover Warming Heater and disconnect 2...

Page 24: ...Remove Cover Back Main Wire from the unit See step 3 on page 11 for procedure 4 Remove oven door See Page 29 on page for procedure 5 Unscrew 2 points and remove Cover casing 6 Unscrew 2 screws and re...

Page 25: ...urn the glass bulb cover in the oven counterclockwise to remove 4 Turn bulb counterclockwise to remove from socket 5 Replace bulb and cover by turning clockwise CAUTION Be careful not to scratch or ch...

Page 26: ...range be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Sensor Thermistor 1 Turn off the el...

Page 27: ...he electric range be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Assy Drawer Heater Warming Drawer Ex...

Page 28: ...ts Explanation Photo Explanation Assy Drawer Heater Warming Drawer To remove Heater Warming Drawer 1 Remove a screw from Bracket Warming Heater 2 Remove Cover Warming Heater and disconnect 2 wires 3 P...

Page 29: ...h side of the door at the top 4 Close door to the door removal position which is approximately 5 degrees Lift door up and out until the hinge arm are clear of the slot To replace door 1 Firmly grasp b...

Page 30: ...ge be careful when handling the sheet metal parts Sharp edges may be present and you can cut yourself if you are not careful Parts Explanation Photo Explanation Door 1 Remove the oven door from the ra...

Page 31: ...Explanation Photo Explanation Handle Door To remove Handle Door 1 Remove 2 screws to remove Handle Door Glass Inner To remove Glass Inner 1 Remove 6screws from rear side of door to remove 2 Hinge Doo...

Page 32: ...Inner Continued Parts Explanation Photo Handle Door Explanation 4 5HPRYH DI H RRU DQG WDNH RXW WKH ODVV QQHU DVVHPEO Explanation Photo Explanation 5 8QIROG DQJHV RI RYHU UDPH QQHU ODVV WR WDNLQJ RXW O...

Page 33: ...urself if you are not careful Parts Explanation Photo Gasket door Explanation 1 Open the oven door to its fully down position 2 Pull the ends of the gasket out of the liner holes 3 Pull the oven door...

Page 34: ...u can cut yourself if you are not careful Parts Explanation Photo Explanation Panel Side Panel Side 1 Turn off the electrical supply 2 Remove the oven door from the range see page 3 14 for the procedu...

Page 35: ...be checked But if the oven turns off the stored error codes are deleted 7 Press Clear Off pad to return to normal display mode Oven sensor error Measure or Check tool Multimeter Failure code CAUSE SO...

Page 36: ...connector of Sub PCB 2 Check whether between Sub PCB and connector or keypad and cable have a short circuit 3 If there is not a problem occurred with connector on Sub PCB and cable of keypad replace t...

Page 37: ...FWLQJ FRQGLWLRQ RI KDUQHVV 2YHQ VHQVRU DQG 1R 1 RI 0DLQ 3 0HDVXUH UHVLVWDQFH RI FRQQHFWRU 1 RI 0DLQ 3 1RPDO 0DNH VXUH WKH SDWWHUQ VROGHULQJ GDPDJHG SDUWV UHODWHG WR RYHQ VHQVRU RI 0DLQ 3 DQG UHSDLU WK...

Page 38: ...Please make sure through the method of 4 1 on 35 page if if those series of working for informing error take long time or not functioned E 0A Oven heating over 1 It will display E 0A after beeping 10...

Page 39: ...HPSHUDWXUH Check the connecting condition of harness related with oven sensor Check connector and harness connected to Sub PCB Check whether harness on connector 1 1 RI PDLQ 3 LV FRQQHFWHG QRPDOO LQWR...

Page 40: ...or take long time or not functioned E 0E Replace micro switch or Lock motor No Disconnect power Get rid of harness connected with Lock motor Micom switch check com NC com NO Measure resistance of Lock...

Page 41: ...ctioned SE Disconnect power Take out keypad cable from the main PCB Check whether between connector CN07 pin and pin on main PCB have a short circuit Make sure whether between keypad and cable have a...

Page 42: ...42 4 Troubleshooting 4 1 Failure Display Codes Control PCB Operation Sort of Control PCB Sub PCB Front Back Main PCB Front Back Touch PCB Touch Control...

Page 43: ...g of relay on sub PCB to be connected CN08 CN09 This is to supply power with primary on Low voltage transformer and AC120V with main PCB through harness W ZRQ W EH SUREOHP HYHQ WKRXJK 1 DQG 1 KDV EHHQ...

Page 44: ...ng CN109 This is connector which is connected Inverter Right RearMCU for writing CN301 This is connector which is connected PCB s Right side CN302 This consist of 16 pin and take a role of getting a c...

Page 45: ...control PCB This is circuit PCB to have keypad worked If touch control PCB become inferior you should replace all of the PCB assembly of touch control ODVV 7RXFK LOP 2 Touch glass Touch glass is to gu...

Page 46: ...into relay on sub PCB or not take action follow as Replace or repair harness Replace or repair sub PCB Measure resistance both ends of terminal on thermostat normal 0 ohoms Check whether harness is co...

Page 47: ...ble on touch PCB is in normal state 5HSODFH DIWHU FRQ UPLQJ ZKHWKHU LW KDV been loosen or disconnected Make sure connector CN07 on main PCB or PCB pattern 5HSODFH RU UHSDLU DIWHU FRQ UPLQJ ZKHWKHU key...

Page 48: ...ce or repair connector Replace sub PCB It has smell or smoke when oven has been started initially This is in normal state It has smell or smoke with burning dirt in oven or a foreign substance when ov...

Page 49: ...fety Error Error Code Gerneral Function Solution Page Touch Button Short Error W RFFXUV ZKHQ WKH FRQWURO SDQHO V VHQVRU HOG LV VKRUWHG more than 10 seconds ex No 1 Place a damp cloth on the control pa...

Page 50: ...7 FRQQHFWRU RU UHSODFH RYHQ main PCB 60 Page Touch signal not entered Cause 1 Communication wire harness is loosely connected with FRQQHFWRU KHFN WKH ZLUH KDUQHVV FRQQHFWLRQ DXVH 7RXFK OP WDLO LV QRW...

Page 51: ...sor wire connected properly by burner position Is the sensor s real resistance is opened circuit Connect the sensor Replace the wire Connect the wire properly S W Error Is the sensor connected G G G T...

Page 52: ...t Error Is the sensor s real resistance is shorted circuit Remove any foreign substance from the shorted part S W Error Is the sensor terminal part of the PCB shorted The sensor has defect Replace the...

Page 53: ...verter Module to Assy Touch PCB The sensor has defect Replace the Assy Inverter Module PCB Replace the Assy Inverter Module PCB Perform the operation again and check if it is working properly After Po...

Page 54: ...y Inverter Module to Assy Touch PCB The sensor has defect Replace the Assy Inverter Module PCB Replace the Assy Inverter Module PCB Perform the operation again and check if it is working properly Afte...

Page 55: ...d check if it is working properly S W Error Is the key not recognized after cleaning the control panel Is the key recognized intermittently Assy Touch PCB is defective Replace the Assy Touch PCB Is th...

Page 56: ...e S W Error Is the sub wire connected from Assy PCB Parts to Assy Touch PCB Assy PCB Parts has defect Replace the Assy PCB Parts Replace the Assy PCB Parts Perform the operation again and check if it...

Page 57: ...cool Ceramic glass s surface Connect the wire properly S W Error Is the induction operated with empty cookware The Top sensor has defect Replace the sensor Replace the Assy Touch PCB Perform the opera...

Page 58: ...all size aluminium etc Place the cookware Place the suitable cookware S W Error Is the induction operated with no cookware Replace the Assy Inverter Module or Assy Touch PCB or Check the PCB Wiring Pe...

Page 59: ...erence at rotor or blade of Motor Connect the Motor wire Remove the interference at Motor S W Error Is the Motor wire connected Replace the Assy PCB Parts or DC Motor Perform the operation again and c...

Page 60: ...84 Check the wiring status of wiring connection Check the voltage of PCB SMPS Input 240V L1 L2 Output inverter pcb R 12V CN101 8 pin 5 V CN101 6 pin Check the Fuse connected on Inverter PCB Replace t...

Page 61: ...ltage 240V 60Hz Communication error touch signal E 85 Check the wiring and touch film connection status of wiring connection Replace the defected PCB Check the terminal block connections Check the cir...

Page 62: ...e voltage of PCB SMPS Check the registance of each IGBT refer to 55page and 56 page Replace the Assy inverter module PCB Input 240V L1 L2 Output inverter pcb R 12V CN101 8 pin 5 V CN101 6 pin Check th...

Page 63: ...120V Check the Low voltage Transformer Yes No No No power or No display Reset the circuit breaker or check main power Reconnect and replace or repair harness is damaged Check whether varistor ZNR1 on...

Page 64: ...G G G G UG m UXGaGs G G G No color voltage resistance Primary white 120V input a Secondary 1 red 13 5V a Secondary 2 yellow 8V 9 a Thermal Fuse with built in Low voltage Transformer will be open if r...

Page 65: ...V Heating Failure Check the wiring Check the all IGBT terminal resistance G E G C E C Is there any shorted circuit Perform the PCB failure process Repair the relay or missing circuit component Replace...

Page 66: ...12V Check the Assy Inverter Module Assy Touch PCB s input voltage 5V 12V GND Reset the circuit braker or check main power Repair Faulty wiring or PCB check Check Terminal block voltage 240V Repair the...

Page 67: ...has to be measured for more than 1 minute because heater is supposed to on off cycling work SSUR a at the room temperature Terminal voltage of bake heater AC 240V Replace or repair harness Replace or...

Page 68: ...om heater and removing lamp Measure the voltage at the lamp sockets terminal after turning on the Lamp by pressing the Oven light on the main keypad Approx Terminal voltage of lamp socket 120V Replace...

Page 69: ...coil 5HG a 9 HOORZ a 9 9 Replace or repair if wire of connector has been damaged Door plunger switch Door plunger switch Check the state of working of switch Make sure whether wire housing and termina...

Page 70: ...45 1170 17 14 10 961 86 122 50 1188 93 23 5 980 95 212 100 1374 93 32 0 1000 00 302 150 1558 01 41 5 1019 02 392 200 1738 06 50 10 1038 02 482 250 1915 39 59 15 1056 99 572 300 2089 69 68 20 1075 92 6...

Page 71: ...nsor Top Sensor Top Check whether the resistance values of sensor are correct Check whether wire or housing has been loosen or disconnected Approx DW WKH URRP WHPSHUDWXUH a Coil Working Coil Working C...

Page 72: ...keypad to connect with touch PCB 5 CN08 CN09 A Terminal for connecting with SMPS Power Supply This is to supply power with primary on Low voltage transformer and AC120V with main PCB through KDUQHVV W...

Page 73: ...oil relay Ry03 Broil relay Broil relay Ry03 Bake relay Ry04 convection relay Ry05 will be on off working by micom signal after DLB relay is worked Broil relay It will not be problem with reversing the...

Page 74: ...nnected Inverter Right Front MCU for writing 9 CN109 Right Inverter Rear MCU Writing Connector This is connector which is connected Inverter Right RearMCU for writing 10 CN301 PCB s Left side Connecto...

Page 75: ...75 6 Wiring diagram 6 1 Wiring diagram This Document can not be used without Samsung s authorization...

Page 76: ...h 2013 Printed in Korea GSPN GLOBAL SERVICE PARTNER NETWORK Area Web Site Europe CIS Mideast Africa gspn1 samsungcsportal com Asia gspn2 samsungcsportal com North Latin America gspn3 samsungcsportal c...

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