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Warranty
Samsung microwave oven
Limited warranty to original purchaser
This SAMSUNG brand product, as supplied and distributed by Samsung Electronics
America, Inc. (SAMSUNG) and delivered new, in the original carton to the original
consumer purchaser, is warranted by SAMSUNG against manufacturing defects in
materials and workmanship for a limited warranty period of:
ONE (1) YEAR PARTS AND LABOR, TEN (10) YEARS PARTS WARRANTY FOR MAGNETRON
Samsung will charge a repair fee for replacing an accessory or repairing a cosmetic
defect if the damage to the unit and/or damage to or loss of the accessory was
caused by the customer. Items this stipulation covers include:
- A Dented, Scratched, or Broken Door, Handle, Out-Panel, or Control Panel
- A Broken or missing Tray, Guide Roller, Coupler, Filter, or Wire Rack
User Replaceable Parts may be sent to the customer for unit repair. If necessary, a
Service Engineer can be dispatched to perform service.
This limited warranty begins on the original date of purchase, and is valid only on
products purchased and used in the United States. To receive warranty service, the
purchaser must contact SAMSUNG for problem determination and service procedures.
Warranty service can only be performed by a SAMSUNG authorized service center.
The original dated bill of sale must be presented upon request as proof of purchase
to SAMSUNG or SAMSUNG’s authorized service center.
SAMSUNG will repair or replace this product, at our option and at no charge as
stipulated herein, with new or reconditioned parts or products if found to be
defective during the limited warranty period specified above. All replaced parts and
products become the property of SAMSUNG and must be returned to SAMSUNG.
Replacement parts and products assume the remaining original warranty, or ninety
(90) days, whichever is longer.
In-home service will be provided during the warranty labor period subject to
availability within the contiguous United States. In-home service is not available in all
areas. To receive in-home service, the product must be unobstructed and accessible to
service personnel. If during in-home service repair can not be completed, it may be
necessary to remove, repair and return the product. If in-home service is unavailable,
SAMSUNG may elect, at our option, to provide for transportation of our choice to and
from a SAMSUNG authorized service center. Otherwise, transportation to and from
the SAMSUNG authorized service center is the responsibility of the purchaser.
This limited warranty covers manufacturing defects in materials and workmanship
encountered in normal, noncommercial use of this product and shall not apply to the
following, including, but not limited to: damage which occurs in shipment; delivery
and installation; applications and uses for which this product was not intended;
altered product or serial numbers; cosmetic damage or exterior finish; accidents,
abuse, neglect, fire, water, lightning or other acts of nature; use of products,
equipment, systems, utilities, services, parts, supplies, accessories, applications,
installations, repairs, external wiring or connectors not supplied or authorized
by SAMSUNG which damage this product or result in service problems; incorrect
electrical line voltage, fluctuations and surges; customer adjustments and failure to
follow operating instructions, cleaning, maintenance and environmental instructions
that are covered and prescribed in the instruction book; problems caused by pest
infestations, and overheating or overcooking by user; glass tray or turntable; reduced
magnetron power output related to normal aging. SAMSUNG does not warrant
uninterrupted or error-free operation of the product.
MS11K3000AS,MO_AA_DE68-04366B-00_EN.indd 33
2015-12-15 5:14:00
