Samsung ML-1200 Series User Manual Download Page 96

Page: 96 / 128

Troubleshooting Error Messages

• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.

Engine Over Heat error

Data

Error

Paper

Toner Save

Data

Error

Paper

Toner Save

• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.

System error(No Heat error)

Data

Error

Paper

Toner Save

Data

Error

Paper

Toner Save

• Reset the printer by briefly turning the printer off and back on again.
• If the error persists, contact a service representative.

Open Fuser error

Data

Error

Paper

Toner Save

Data

Error

Paper

Toner Save

ROBLEM

OLVING

Summary of Contents for ML-1200 Series

Page 1: ......

Page 2: ...Centronics Data Computer Corporation IBM and IBM PC are trademarks of International Business Machines Corporation Microsoft Windows Windows 9x Windows Me Windows NT Windows 2000 and XP are trademarks of Microsoft Corporation GNU Ghostscript software Copyright C 1999 Aladdin Enterprise Menlo Park California and other authors as indicated in its documentation Apple Macintosh Power Macintosh iMac and...

Page 3: ... 2 6 STEP 5 Turn on the Printer 2 7 STEP 6 Print a Demo Page 2 7 STEP 7 Install the Printer Software 2 8 Installing Software from Diskette 2 13 Choosing Paper and Other Media 4 1 Selecting the Output Location 4 4 Loading Paper 4 5 Printing on Envelopes 4 7 Printing on Heavy Paper 4 9 Printing on Labels 4 10 Printing on Transparencies 4 11 Printing on Preprinted Paper 4 12 Printing on Card Stocks 4...

Page 4: ...rmarks 5 13 Using Page Overlay 5 16 Reprinting the Last Page 5 20 Printing in a Network Environment 5 21 Printing Tasks 5 Troubleshooting Checklist 7 1 Solving General Printing Problems 7 2 Clearing Paper Jams 7 6 Solving Print Quality Problems 7 11 Troubleshooting Error Messages 7 17 Common Windows Problems 7 20 Problem Solving 7 Printer Specifications A 1 Paper Specifications A 2 Installing USB ...

Page 5: ...UTION INVISIBLE LASER RADIATION WHEN THIS COVER OPEN DO NOT OPEN THIS COVER VORSICHT UNSICHTBARE LASERSTRAHLUNG WENN ABDECKUNG GEÖFFNET NICHT DEM STRAHL AUSSETZEN ATTENTION RAYONNEMENT LASER INVISIBLE EN CAS D OUVERTURE EXPOSITION DAN GEREUSE AU FAISCEAU ATTENZIONE RADIAZIONE LASER INVISIBILE IN CASO DI APERTURA EVITARE L ESPOSIZIONE AL FASCIO PRECAUCION RADIACION LASER IVISIBLE CUANDO SE ABRE EVI...

Page 6: ... you need additional information about ozone please request your nearest Samsung dealer This printer contains advanced energy conservation technology that reduces power consumption when it is not in active use When the printer does not receive data for an extended period of time power consumption is automatically lowered The energy star emblem does not represent EPA endorsement of any product or s...

Page 7: ...liance could void the user s authority to operate the equipment This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not insta...

Page 8: ...msung Electronics Co Ltd representative EC Certification Certification to 1999 5 EC Radio Equipment Telecommunications Terminal Equipment Directive FAX This Samsung product has been self certified by Samsung for pan European single terminal connection to the analogue public switched telephone network PSTN in accordance with Directive 1999 5 EC The product has been designed to work with the nationa...

Page 9: ...chapter Congratulations on the purchase of Samsung ML 1200 Series printer This chapter provides information on the following topics Special Features Printer Components 1 1 ...

Page 10: ...upport various sizes and types of paper Two output locations Select either the face down output tray or the face up output slot for the most convenient access Handle paper flexibly You can use Toner Save mode to use less toner See page 5 6 Print multiple pages on a single sheet of paper to save paper N up printing See page 5 7 One touch last page printing is allowed in the Ready mode See page 5 20...

Page 11: ...per See page 5 16 Print Posters The text and pictures of each page of your document are magnified and printed across the selected sheet of paper After the document has printed trim off the white edges of each sheet Tape the sheets together to form a poster See page 5 9 Create professional documents You can print in Windows 95 98 Me NT 4 0 2000 XP Your printer is compatible with Linux and Macintosh...

Page 12: ...UCTION 1 3 Printer Components Front View Paper support Face down output tray Output lever Paper output support Front cover Face up output slot Control panel Automatic input tray Manual input tray Paper guides ...

Page 13: ...INTRODUCTION 1 4 Inside View Rear View Power switch Power receptacle Parallel port ML 1210 Only USB port Toner cartridge Printer Components Front cover ...

Page 14: ...ded in this chapter are STEP 1 Unpack Your Printer STEP 2 Install the Toner Cartridge STEP 3 Load Paper STEP 4 Connect to the Computer with a Parallel Cable ML 1210 Only STEP 5 Turn on the Printer STEP 6 Print a Demo Page STEP 7 Install the Printer Software Installing Software from Diskette 2 2 ...

Page 15: ...tput Support CD ROM USB Cable ML 1220M Only 2 Carefully remove all packing tapes from the printer 3 Attach the supplied paper output support as shown Setup Guide Notes If any items are missing or damaged notify your dealer immediately Components may differ from one country to another The CD ROM contains the printer driver the User s Guide the Adobe Acrobat Reader program and the Make Your Own Disk...

Page 16: ...card the paper 3 Gently shake the cartridge from side to side to distribute the toner evenly inside the cartridge CAUTION To prevent damage do not expose the toner cartridge to light for more than a few minutes Cover it with a piece of paper if left exposed for more than a few minutes If toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner i...

Page 17: ...500 pages 1 000 pages for the toner cartridge that is shipped with the printer 5 Grasp the handle and insert the cartridge in the printer until it snaps into place 6 Close the front cover Make sure that the cover is securely closed 4 Locate the cartridge slots inside the printer one on each side Install the Toner Cartridge ...

Page 18: ...p until it stops 2 Before loading the paper flex the sheets back and forth to loosen them then fan them Tap the edges of the stack on a table top to straighten them to prevent paper jams 3 Load a stack of paper into the automatic input tray with the print side facing up Loading Paper ...

Page 19: ...d Paper Notes Do not push the width guide far enough to cause the media to warp If you do not adjust the width guide it may cause paper jam If you are needed to add more sheets of paper while printing remove the remaining paper from the tray at first Then reinsert them with the new paper Note that adding new paper into the remains in the tray may cause paper jams or multiple feeding ...

Page 20: ...it inside the notches on the cable plug 3 Connect the other end of the cable to the parallel interface port on your computer and tighten the screws See your computer documentation if you need help To the parallel port on PC If you are using a USB interface Go to Installing USB driver in Windows on page A 10 Note To connect the printer to the parallel port of the computer requires a certified paral...

Page 21: ... printer control panel lights turn on briefly When only the Data light remains on press and hold the Demo button Hold down the button for about 2 seconds until all lights blink slowly then release the demo page will print ML 1210 ML 1220M ML 210 Excellent Performance Saving Convenience Compatibility Laser Beam Printer The demo page provides a sample of the print quality and helps you verify the pr...

Page 22: ...g with a USB interface Go to Installing USB driver in Windows on page A 10 for information on installing the print software on a USB enabled computer If you are printing from Macintosh Go to Using Your Printer with a Macintosh on page A 17 for information on installing the print software and printing from Macintosh If you are printing in Linux Go to Linux Driver Installation on page A 24 for infor...

Page 23: ...here x is the drive letter for the CD ROM drive then click OK Installing the Printer Software from the CD ROM Note If the New Hardware Found box appears during the installation procedure click the x in the upper right corner of the box or click Cancel S A M SUNG ML 1200 S e r i e s 2 When the opening screen appears select the appropriate language 3 Click Install the Samsung Software on your PC Ins...

Page 24: ...SETTING UP YOUR PRINTER 2 10 Install the Printer Software 4 The Welcome window opens Click Next 5 The files are copied into the appropriate directory 6 Click Finish ...

Page 25: ...atures through your printer driver See the chapter 5 Printing Tasks for instructions on using your printer driver features In Windows after installation the Uninstall icon in the Samsung ML 1200 Series program group allows you to select and remove any or all of the Samsung ML 1200 Series printing system components If you are upgrading the printer driver or if your installation fails uninstall the ...

Page 26: ...n above then repeat the installation procedure The Samsung ML 1200 Series Printer supports the Linux system Go to Linux Driver Installation on page A 24 for information on installing the Linux driver If you have installing problems 5 Click Finish 3 When your computer confirms your selection click OK 4 The Samsung ML 1200 Series printer driver and all of its components are removed from your compute...

Page 27: ...ung ML 1200 Series printer driver Make sure that you have several formatted diskettes ready then follow these steps 1 Insert the CD ROM shipped with your printer into the CD ROM drive Installation will start automatically If the CD ROM drive does not automatically run Select Run from the Start menu and type x cdsetup exe in the Open box where x is the drive letter for the CD ROM drive then click O...

Page 28: ...d disk image 6 When prompted insert a blank formatted diskette into the floppy drive and click Yes to copy the first diskette For multiple diskettes when the first diskette is finished you are prompted to insert disk 2 Make sure you label each diskette in order as you create it Samsung ML 1200 Series driver disk 1 of 2 etc Shows the path of the selected component Shows the number of disks required...

Page 29: ... Exit in the SAMSUNG PRINTER SETUP dialog box To install the printer driver from the diskettes take the following steps 1 Insert the first diskette if the selected software diskettes are more than one 2 From the Start menu select Run 3 Type A setup exe in the Open box and click OK if your floppy drive is not A substitute the correct letter 4 Follow the on screen instruction to complete the install...

Page 30: ...chapter This chapter describes how to use the printer s control panel It provides information on the following topics Control Panel Buttons Control Panel Lights 3 3 ...

Page 31: ... The printer must be in the Ready mode Press and hold Demo for about 10 seconds until the control panel lights remain lit After cleaning the printer one cleaning sheet prints For further information see page 6 5 Print demo page Start manual feeding When you select Manual for Paper Source from your software application you should press Demo each time you load a sheet of paper manually For further i...

Page 32: ... undo function If you press Cancel Reprint in the Ready mode the printer prints the last page of the last print job See page 5 20 Cancel job Toner Save Toner Save Press Toner Save to turn the Toner save mode on or off The printer must be in the Ready mode If the button backlight is on toner save mode activates and the printer uses less toner to print a document If the button backlight is off toner...

Page 33: ...c tray there is no need to press any button to reset For the manual tray press the Demo button after loading Paper out Data Error Paper In the Manual Feed mode the printer is waiting the Demo button to be pressed Press the Demo button to start printing You must press the button to print each page after loading paper into the manual input tray Waiting the Demo button to be pressed Data Error Paper ...

Page 34: ...o properly load paper in the input trays for the best print quality Topics included in this chapter are Choosing Paper and Other Media Selecting the Output Location Loading Paper Printing on Envelopes Printing on Heavy Paper Printing on Labels Printing on Transparencies Printing on Preprinted Paper Printing on Card Stocks 4 4 ...

Page 35: ...ze You can use any size paper that fits easily within the adjusters of the paper tray Weight Your printer supports the following paper weights 16 24 lb bond for the automatic input tray 16 43 lb bond for the manual input tray Brightness Some paper is whiter than others and produces sharper more vibrant images Surface smoothness The smoothness of the paper affects how crisp the printing appears on ...

Page 36: ... x 162 mm B5 176 x 250 mm Monarch 3 87 x 7 5 in Labels Letter 8 5 x 11 in A4 210 x 297 mm Transparency film Letter 8 5 x 11 in A4 210 x 297 mm Card stock Bond Paper Thin Paper 12 lb 16 lb Thick Paper 24 lb 43 lb Automatic Input Tray 150 150 150 150 150 50 150 5 5 5 5 5 5 5 5 5 5 5 5 150 5 Manual Input Tray 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 1 Media Sizes and Capacities Input Source Capacity...

Page 37: ...paper should be of the same high quality as white photocopy paper The pigments must withstand the printer s fusing temperature of 400 F 205 C for 0 1 second without deterioration Do not use paper with a colored coating that was added after the paper was produced Preprinted forms must be printed with nonflammable heat resistant inks that do not melt vaporize or release hazardous emissions when subj...

Page 38: ...output slot To avoid paper jams do not change the position of the output lever while printing The face down output tray collects paper in face down order To use make sure the output lever is in the upper position If it is not push it up The face down output tray should be used for most print jobs and is recommended when printing large jobs The printer prints to the face up output slot if open Push...

Page 39: ... printing Do not remove paper from the tray s while a job is printing Doing so may cause a paper jam Using the Automatic Input Tray If you select Manual in the Paper Source option you can manually load paper in the manual input tray Manually loading paper can be helpful when you want to check the print quality after each page is printed If you experience a paper jam from the automatic input tray l...

Page 40: ...ages load the next sheet after the first page prints out 6 Press Demo to start feeding Notes The face up output slot may not hold the printed pages properly The printed pages will not stack in the face down output tray unless you change output lever position After you finish using the face up output slot you must change the position of the output lever to the normal position by pushing it up 2 Pus...

Page 41: ...tamped envelopes Never use envelopes with clasps snaps windows coated lining or self stick adhesives as these envelopes may severely damage the printer 2 Load the envelopes into the input tray with the flap side down The stamp area is on the right side and the end of the envelope with the stamp area enters the tray first 1 Flex or fan the envelopes before loading 3 Adjust the guide to the edge of ...

Page 42: ...put lever down 5 When you print on envelopes configure the paper source type and size properly in the software application For details see page 5 3 7 After printing push the output lever up 6 Print the document Printing on Envelopes ...

Page 43: ...tock greater than 43 lb or 163 g m2 bond Misfeeds mis stacking media jams poor toner fusing poor print quality and excessive mechanical wear can result 2 Push the output lever down 1 Load paper in the input tray with the print side up Adjust the guide to fit the width of the labels 3 When you print on heavy paper select Bond in the Paper Type section and then configure the paper source and size in...

Page 44: ... components Do not feed a sheet of labels through the printer more than once The adhesive backing is designed for one pass through the printer Do not use labels that are separating from the backing sheet or are wrinkled bubbled or otherwise damaged 2 Push the output lever down 1 Load labels in the input tray with print side up Adjust the guide to fit the width of the labels 3 To print on labels co...

Page 45: ...cratch or leave fingerprints on the print side 1 Load transparencies in the input tray with print side up and the top with the adhesive strip going first Adjust the guide to fit the width of the transparencies 3 To print on transparencies configure the paper source type and size in the software application For details see page 5 3 Notes To prevent transparencies from sticking do not let the printe...

Page 46: ...head must be printed with heat resistant ink that will not melt vaporize or release hazardous emissions when subjected to the printer s fusing temperature of 400 F 205 C for 0 1 second Ink on letterhead must be non flammable and should not adversely affect any printer rollers Forms and letterhead should be sealed in moisture proof wrapping to prevent changes during storage Before loading preprinte...

Page 47: ...msung ML 1200 Series printer Guidelines Insert the short edge first into the input tray To print in landscape mode make this selection through the software Inserting paper long edge first may cause a paper jam Do not print on card stock that is too small or too large The minimum size is 76 X 127 mm 3 X 5 for the manual input tray and 95 X 127 mm 3 8 X 5 for the automatic input tray and the maximum...

Page 48: ...chapter are Printing a Document Using Toner Save Mode Printing Multiple Pages on One Sheet of Paper N Up Printing Fitting a Document to a Selected Paper Size Printing Posters Setting Graphic Properties Printing Watermarks Using Page Overlay Reprinting the Last Page Printing in a Network Environment 5 5 ...

Page 49: ...edure 1 Open the document to print 2 Select Print from the File menu The Print dialog box is displayed the Print dialog box for your application may look slightly different The basic print settings are selected within the Print dialog box These settings include the number of copies paper size and page orientation If you see a Properties button click it If you see Setup Printer or Options click tha...

Page 50: ... and go to step 4 If you see Setup Printer or Options click that button instead Then click Properties in the next screen 4 The Properties dialog box allows you to access and change printer settings If necessary click the Paper tab to display the settings shown below The Paper tab allows you to change the settings for basic paper handling ...

Page 51: ...ent kind of print media To use a different kind of media select the corresponding print media name in the Paper Type options box For more information refer to Chapter 4 Print Media 4 Select the paper size you have loaded in your printer 4 You can also see the printable area 4 The Paper Orientation option allows you to select the direction in which information is printed on a page Portrait prints a...

Page 52: ... settings available in the software application first then change any remaining settings using the printer driver The settings you change remain in effect only while you are using the current program To make your changes permanent make them in the Printers folder as follows 1 Click the Windows Start button 2 Select Settings then Printers to open the Printers window Notes 3 Select the Samsung ML 12...

Page 53: ...s folder 1 From the Start menu select Settings 2 Select Printers to open the Printers window then double click the Samsung ML 1200 Series icon 3 From the Document menu select Cancel Printing Windows 9x Me or Cancel Windows NT 4 0 2000 XP The Samsung ML 1200 Series printer has a help screen that can be activated by the Help button in the printer s properties dialog box You can also click from the u...

Page 54: ... is disabled and the printer prints in a normal mode Note To enable or disable the Toner Save mode from the control panel the Toner Save Mode option in the printer driver must be set to Printer Setting See below To enable this feature from the software application 1 To change the print settings from your software application access the printer properties See page 5 1 to access the printer properti...

Page 55: ...printer properties From the Paper tab select the paper orientation source size and type 2 Click the Output tab and choose Multiple Pages per Side in the Type drop down list Then select the number of pages you want to print per sheet 1 2 4 9 or 16 in the Pages per Sheet drop down list 3 Click Print Page Borders to print a border around each page on the sheet Print Page Borders is enabled only if th...

Page 56: ...is can be useful for checking fine details on a small document 1 To change the print settings from your software application access the printer properties See page 5 1 to access the printer properties 2 Click the Output tab and select Fit to Page in the Type drop down list 3 You ll see the Application page size and be prompted to select the Fit to Paper Size Select the correct size from the drop d...

Page 57: ...together to form one poster size document 1 To change the print settings from your software application access the printer properties See page 5 1 to access the printer properties From the Paper tab select the paper orientation source size and type 2 Click the Output tab and select Poster in the Type drop down list Poster printing with 2x2 style ...

Page 58: ...art printing 3 To determine the scaling factor select the Style 2x2 3x3 4x4 5x5 or 6x6 For example if you select 2x2 the output will be automatically stretched to cover four physical pages 4 You can specify an overlap in pixels to reconstruct the resulting poster Printing Posters ...

Page 59: ...00 dpi or 600 dpi The higher the setting the sharper the clarity of printed characters and graphics Higher settings may increase the time it takes to print a document Resolution When the Dark Text is checked all text in your document is allowed to print darker than normal document When the All Text To Black is checked all text in your document is allowed to print solid black regardless of the colo...

Page 60: ...jam is cleared Reprint When Jam You can set the printer to reprint the last page of the last job when the Cancel Reprint button is pressed For details see Reprinting the Last Page on page 5 20 Reprint With this option checked you can optimize the print quality for a low pressure area such as a high ground Altitude Correction To conserve power when the printer is idle set the printer to enter a red...

Page 61: ...everal predefined watermarks in the ML 1200 Series printer these can be modified or you can add new ones to the list 1 To change the print settings from your software application access the printer properties See page 5 1 to access the printer properties 2 Click the Watermark tab and select the desired watermark in the Message drop down list You will see the selected watermark in the preview windo...

Page 62: ... the watermark will appear on the printed page 3 Select the desired watermark options You can select the font type and size color and angle There are three checkboxes at the bottom of the dialog box Transparent Text Allows the document to show through the watermark As Outline Only Prints the text outline of the watermark This setting globally effects all watermarks in the list On First Page Only P...

Page 63: ...ick Update 6 To complete the edit click OK and start printing To stop printing the watermark select None in the Message drop down list 1 To change the print settings from your software application access the printer properties See page 5 1 to access the printer properties 2 From the Watermark tab select the watermark for deletion from the Messages drop down list 3 Click Delete 4 Click OK To delete...

Page 64: ...ad paper in the printer You need only tell the printer to print the letterhead overlay on your document What is an Overlay WORLD BEST Dear ABC Regards To use a page overlay you must create a new page overlay containing your logo or image 1 Create or open a document containing text or an image for use in page overlay Position the items exactly as you wish them to appear when printed as an overlay I...

Page 65: ...red on your computer HDD disk Note The overlay document size must be the same as documents you will print with the overlay Using Page Overlay After an overlay has been created it is ready to be printed with your document To print an overlay with a document 1 Create or open the document to print 2 To change the print settings from your software application access the printer properties See page 5 1...

Page 66: ...ck Load Overlay and select the overlay file If the stored overlay file is from an external source you can also load the file when you access this Load Overlay window To select the file click OK The file is now shown in the Overlay List box and is available for printing Select the overlay from the Overlay List box ...

Page 67: ...cked a message box appears each time you submit a document for printing asking you to print an overlay on your document Answering Yes to the message box means that the selected overlay will be printed with your document Answering No to the message box cancels overlay printing If this box is empty and an overlay has been selected the overlay will be automatically printed with your document 6 Click ...

Page 68: ...ng g M ML L 1 12 20 00 0 S Se er ri ie es s printer icon and select P Pr ro op pe er rt ti ie es s to open the properties window 3 From the G Gr ra ap ph hi ic c tab Select O Of ff f from the R Re ep pr ri in nt t drop down list With this option off you cannot reprint the last page from the control panel When you want to reprint the last page on the control panel you must select O On n from the li...

Page 69: ...ote You need to install the Samsung ML 1200 Series printer driver on each computer that will send documents to the printer 1 Start Windows 2 From the Start menu select Control Panel and double click on the Network icon 3 Check the File and Print Sharing box then click OK Close the window 4 Click Start and select Printers from Settings then double click your printer name 5 Select Properties in the ...

Page 70: ...ct Capture Printer Port 4 Select the port check the Reconnect at log on box then click OK 5 From the Start menu select Settings then Printers 6 Double click your printer icon 7 From the Printers menu select Properties 8 Press the Details tab select the printer port then click OK Setting Up Client PC Printing on a Network Environment 5 22 ...

Page 71: ...chapter This chapter provides suggestions for maintaining the toner cartridge and printer Topics included in this chapter are Maintaining the Toner Cartridge Cleaning the Printer 6 6 ...

Page 72: ...the amount of toner that print jobs require When printing text at 5 coverage a new toner cartridge lasts an average of 2 500 pages The original toner cartridge supplied with the printer lasts an average of 1 000 pages Toner cartridge life expectancy After installing a new toner cartridge see page 2 2 follow the instructions included in the toner cartridge box to recycle the old cartridge Recycling...

Page 73: ...oner 1 Grasp the front cover at both sides and pull it toward you to open 2 Remove the toner cartridge from the printer 3 Gently shake the toner cartridge from side to side five or six times to redistribute the toner Note If the toner gets on your clothing wipe it off with a dry cloth and wash clothing in cold water Hot water sets toner into fabric CAUTION Avoid reaching too far into the printer T...

Page 74: ...4 Reinsert the toner cartridge into the printer Insure the toner cartridge snaps into place 5 Firmly close the cover If the print remains light Remove the old cartridge and install a new toner cartridge See Install the Toner Cartridge on page 2 2 ...

Page 75: ...eaning the Outside During the printing process paper toner and dust particles can accumulate inside the printer This buildup can cause print quality problems such as toner specs or smearing Cleaning the inside of the printer will eliminate or reduce these problems Cleaning the Inside 1 Turn the printer off and unplug the power cord then wait for the printer to cool 2 Open the front cover and remov...

Page 76: ...Printer Printing a cleaning sheet If you are experiencing blurred faded or smeared printouts Printing a cleaning sheet cleans the drum inside the toner cartridge This process will produce a page with toner debris which should be discarded 1 Insure the printer is turned on and in the ready mode with paper loaded in the automatic input tray 2 Press and hold down Demo on the control panel for about t...

Page 77: ...provides helpful information on the following topics Troubleshooting Checklist Solving General Printing Problems Clearing Paper Jams Solving Print Quality Problems Troubleshooting Error Messages Common Windows Problems 7 7 ...

Page 78: ...ther outlet If other lights are on go to Troubleshooting Error Messages on page 7 17 If a demo page does not print check the paper supply in the input tray If the paper jams in the printer go to Clearing Paper Jams on page 7 6 If the Error indicator light is illuminated on the control panel go to Troubleshooting Error Messages on page 7 17 If there is a print quality problem go to Solving Print Qu...

Page 79: ...elect Samsung ML 1200 Series as your default printer The printer cover is not closed Paper is jammed No paper is loaded Toner cartridge is not installed If printer system error occurs contact a service representative Add paper to the manual input tray and press the Demo button on the printer s control panel to begin printing Disconnect the printer cable and reconnect it If possible attach the cabl...

Page 80: ...y be set incorrectly Solution Check the printer properties to insure all print settings are correct Uninstall the printer driver then reinstall the printer driver Try printing a demo page Check the lights on the control panel to determine if the printer is indicating a system error For many software applications the paper source selection is found under the Paper tab within the printer properties ...

Page 81: ...ve any unnecessary graphics from the document Change the page orientation in your application Insure the paper size in the print settings matches the paper in the input tray Remove excess paper from the tray If printing special media use the manual input tray Use only paper that meets the specifications required by the printer Media such as thick paper should not be printed using the face down out...

Page 82: ...s Some parts such as the controller or the board may be defective The setting in the software application is wrong Solution Try printing a job from another application Replace the toner cartridge Check the file to insure it does not contain blank pages Contact a service representative Print the document with the Bitmap Printing checkbox in the Print dialog box ATTENTION The lifetime of the transfe...

Page 83: ...ecifications on page A 2 Paper that is outside of the supported size range has been used See Paper Specifications If a paper jam occurs the Paper and the Error lights remain lit on the control panel Find and remove the jammed paper If the location of the paper jam is not obvious look inside the printer Note Paper jams in this area may result in loose toner on the page If you get any toner on your ...

Page 84: ...area follow the instructions on page 7 8 Input Area 1 Carefully pull the jammed paper out of the input tray 2 Open and close the front cover Printing can be resumed 5 If paper is jammed in the face up output slot carefully remove the paper as shown Clearing Paper Jams ...

Page 85: ...re is still jammed paper inside the printer Check the inside of the printer Inside the Printer 1 Grasp the front cover by both sides of the cover and pull it toward you to open Note Paper jams in this area may result in loose toner on the page If you get any toner on your clothes wash them in cold water as hot water will set the toner into the fabric ...

Page 86: ...the paper toward you to remove it from the printer Make sure that no paper remains inside the printer CAUTION To prevent damage to the toner cartridge do not expose it to light for more than a few minutes Place a piece of paper over the top of the toner cartridge to shield it while it is out of the printer 2 Remove the toner cartridge ...

Page 87: ...e the paper is below the paper capacity mark on the inside of the tray Do not remove the paper from the input tray while printing Flex fan and straighten the paper before loading Do not use creased damp or highly curled paper Do not mix paper types in the input tray Use only recommended print media See Paper Specifications on page A 2 Insure that the recommended print side is facing up when loadin...

Page 88: ...ppears on the page The toner supply is low You may be able to temporarily extend the toner cartridge life See Redistributing the Toner on page 6 2 If this does not improve the print quality install a new toner cartridge The paper may not meet paper specifications for example the paper is too moist or too rough See Paper Specifications on page A 2 If the entire page is light the print resolution se...

Page 89: ...e Try reprinting the job The moisture content of the paper is uneven or the paper has moist spots on its surface Try a different brand of paper See Paper Specifications on page A 2 The paper lot is bad The manufacturing processes can cause some areas to reject toner Try a different kind or brand of paper The toner cartridge may be defective See Vertical repetitive defects on the next page If these...

Page 90: ...type and quality See Paper Specifications on page A 2 Install a new toner cartridge Toner smear If marks repeatedly appear on the printed side of the page at even intervals The toner cartridge may be damaged If a repetitive mark occurs on the page print a cleaning sheet several times to clean the cartridge see page 6 5 After the printout if you still have the same problems install a new toner cart...

Page 91: ...tions on page A 2 Insure the paper or other media is loaded correctly and the guides are not too tight or too loose against the paper stack Page skew Background scatter results from bits of toner distributed on the printed page The paper may be too damp Try printing with a different batch of paper Do not open packages of paper until necessary so that the paper does not absorb too much moisture If ...

Page 92: ...ype and quality See Paper Specifications on page A 2 Push the output lever and try printing to the face up output slot Turn over the stack of paper in the input tray Also try rotating the paper 180 in the feeder Wrinkles or creases The transfer roller may be dirty See Cleaning the Inside on page 6 4 Check for leaking toner Clean the inside of the printer Back of printouts are dirty The toner cartr...

Page 93: ...r Specifications on page A 2 Character Voids Clean the inside of the printer Check the paper type and quality See Paper Specifications on page A 2 Install a new toner cartridge If the problem persists the printer may require repair Contact a service representative Loose toner If horizontally aligned black streaks or smears appear The toner cartridge may be installed improperly Remove the cartridge...

Page 94: ...and the power switch if your printer does not power up Power off Error Paper Data The printer is out of paper in the input tray Load paper into the tray For the automatic input tray loading paper will cancel this message and allow you to continue with the print job For the manual input tray press the Demo button after loading paper Paper out Data Error Paper Paper is jammed inside the printer or t...

Page 95: ...nter is canceling a job see page 5 5 the Error light blinks When cancellation is complete the message will automatically clear The printer memory may not be sufficient for the print job The page being printed may have been too complex for the memory capacity of the printer Press the Cancel Reprint button to cancel the current job Try to free up memory by removing any unnecessary fonts macros or an...

Page 96: ...Save Reset the printer by briefly turning the printer off and back on again If the error persists contact a service representative System error No Heat error Data Error Paper Toner Save Data Error Paper Toner Save Reset the printer by briefly turning the printer off and back on again If the error persists contact a service representative Open Fuser error Data Error Paper Toner Save Data Error Pape...

Page 97: ...ight on the control panel is on If bi directional communication is not turned on in the driver it will also cause this message From the Start menu select Settings then Printers Right click on the Samsung ML 1200 Series printer icon and select Properties From the Details tab click on Port Settings Uncheck the Check Port State before Printing box and click OK From Spool Settings select Print Directl...

Page 98: ...This appendix provides information on the following topics Printer Specifications Paper Specifications Installing USB driver in Windows Using Your Printer with Macintosh Linux Driver Installation ...

Page 99: ... dB Toner Supply Single cartridge Toner Cartridge Life 2 500 pages for starter 1 000 pages 5 area coverage Emulation PrinThru Random Access Memory RAM 8 MB nonexpandable 30 seconds Interface IEEE 1284 Bidirectional Parallel Modes supported Compatible Nibble Byte ECP USB Interface Standard USB 1 0 compliant 12 Mbps 1 port Weight 6 5 Kg 13 4 lb External Dimensions W x D x H 329 x 355 x 231 mm 12 95 ...

Page 100: ...ng problems Poor print quality Increased paper jams Premature wear on the printer Overview Notes Some paper may meet all of the guidelines in this manual and still not produce satisfactory results This may be the result of improper handling unacceptable temperature and humidity levels or other variables over which Samsung has no control Before purchasing large quantities of paper insure the paper ...

Page 101: ...5 sheets of 20 lb Bond 75 g m2 paper for the automatic input tray 1 sheet paper for the manual input tray Maximum Size custom 216 356 mm 8 5 X 14 in Transparency Labelsb Envelopes Same minimum and maximum paper sizes as listed above Thickness 10 X 14 mm 0 0039 X 0 0055 in up to 90 g m2 16 24 lb a Capacity may vary depending on media weight thickness and environmental conditions b Smoothness 100 to...

Page 102: ...aper Too moist too rough too smooth or embossed faulty paper lot Stored improperly Too heavy Too moist wrong grain direction or short grain construction Cutouts or perforations Ragged edges Solution Try another kind of paper between 100 250 Sheffield 4 5 moisture content Store paper flat in its moisture proof wrapping Use lighter paper open the rear output tray Open the rear output tray Use long g...

Page 103: ...n Cut with sharp blades with no visible fray Moisture Content 4 6 by weight Smoothness 100 250 Sheffield Must not scorch melt offset or release hazardous emissions when heated to 200 C 392 F for 1 second Long Grain Paper Specifications Output Tray Face down output tray Capacity 100 sheets of 20 lb bond 75 g m2 paper Face up output slot 1 sheet of 20 lb bond 75 g m2 paper Paper Output Capacity ...

Page 104: ... short time about 3 months Paper stored for long periods may experience heat and moisture extremes which can cause damage Planning is important to prevent damage to large supplies of paper Unopened paper in sealed reams can remain stable for several months before use Opened packages of paper have more potential for environment damage especially if they are not wrapped with a moisture proof barrier...

Page 105: ... Condition Envelopes should not be wrinkled nicked or otherwise damaged Temperature Use envelopes that are compatible with the heat and pressure of the printer Size Use only envelopes within the following size ranges Minimum Maximum 216 X 356 mm 8 5 X 14 in 76 X 127 mm 3 X 5 in 95 X 127mm 3 8 X 5 in Automatic input tray Manual input tray Note You may experience some paper jams when using any media...

Page 106: ...mage the fuser Envelopes with Adhesive Strips or Flaps The following gives typical address margins for a commercial 10 or DL envelope Envelope Margins Proper storage of envelopes helps contribute to print quality Envelopes should be stored flat If air is trapped in an envelope creating an air bubble then the envelope may wrinkle during printing See Printing on Envelopes on page 4 7 Envelope Storag...

Page 107: ...e labels with wrinkles bubbles or other indications of separation See Printing on Labels on page 4 10 Transparencies used in the printer must be able to withstand 200 C 392 F the printer s fusing temperature See Printing on Transparencies on page 4 11 CAUTION To avoid damaging the printer use only transparencies recommended for use in laser printers CAUTIONS To avoid damaging the printer use only ...

Page 108: ...r computer and if your computer is running Windows 98 Me 2000 XP you can connect your printer to the USB chain of devices Note Connecting the printer to the USB port of the computer requires a certified USB cable You will need to buy the USB 1 0 or 1 1 compliant cable Follow the instructions on the screen to complete the installation For more details see page 2 8 Note All applications must be clos...

Page 109: ...port on the computer 1 Make sure that both the printer and computer are turned O N 2 Plug one end of the USB cable into the USB port on the printer To the USB port on PC 3 Install USB driver 1 The Add New Hardware Wizard dialog box appears Click Next 2 Check Search for the best driver for your device and click Next ...

Page 110: ...ver in Windows 4 Click Next The USB driver will be installed 5 Follow the instructions on the screen to complete the installation 3 Check CD ROM drive and click Browse then choose D USB where D is the drive letter for the CD ROM drive ...

Page 111: ...ngs then select Printers 2 Select the Samsung ML 1200 Series printer icon in the Printers folder 3 Select Properties from the File menu 4 Click the Details tab Select SSUSB ML 1210 in the Print to the following port box Click O K The setup is now complete 4 Set your PC printer port ...

Page 112: ... insert the supplied CD ROM into your CD ROM drive Note All applications must be closed on your PC before beginning installation 2 Installing USB driver Follow the instructions on the screen to complete the installation For more details see page 2 8 Note If you want to use your printer with the pararell cable remove the USB cable and connect the pararell cable Then reinstall the printer driver If ...

Page 113: ...rinter via a USB cable 1 1 In Windows 98 select Start Settings Control Panel 2 Double click the System icon 3 Click the Device Manager tab 4 Click the plus icon before the Universal Serial Bus Controller item If you see a USB host controller and a USB root hub listed then the USB is properly enabled If you have multiple hubs on the USB chain try connecting your printer to a different hub or to ano...

Page 114: ...r I install my printer why isn t my ML 1200 Series printer assigned to an LPT printer port in the Print dialog box of my software application USB uses a different naming convention for USB devices After the printer has been installed you see SSUSB your printer name instead of LPT How can I increase printing speed and quality When operated on a USB chain your printer may print slower if other USB d...

Page 115: ...a Macintosh your system should have Macintosh Hardware Requirement One of the following Macintosh models Power Macintosh series with external network connection Power Macintosh G3 G4 iMac series PowerBook series iBook series USB interface Macintosh System Requirement System 8 0 or later System Requirements You can connect the printer to your Macintosh using the USB interface 1 Turn off the printer...

Page 116: ...rinter s cable to the first tier of the hub or the printer may malfunction If the printer doesn t work with the hub connect it directly to the USB port Using Your Printer with Macintosh Installing Software 1 Turn on your computer and printer 2 Insert the CD ROM which came with your printer into the CD ROM drive 3 Double click the Samsung ML 1200 Series on your Macintosh desktop 4 Select the correc...

Page 117: ...in some applications You see the Page Setup dialog box Printing from a Macintosh Choosing PrinThru Driver 1 From the Apple menu select Chooser 2 From the left pane of the Chooser window click SAMSUNG PrinThru The Samsung printer name will appear in the right pane of the Chooser window 3 Click the Samsung PrinThru driver and close the Chooser window 4 The message box indicates that you have changed...

Page 118: ...to add a watermark to each page in your document to emphasize its purpose or indicate how it should be handled For details on the watermark option see page 5 13 3 Choose your paper size orientation paper type and other options and click OK APPENDIX A 20 ...

Page 119: ...ettings dialog box 5 Choose the number of copies and indicate which pages you want to print For advanced printing features select the desired option For details see page A 22 6 Click Print when you are finished checking your settings Select the desired option for advanced printing features APPENDIX A 21 ...

Page 120: ...Darkness Quality Layout Color Background Printing Paper Source Figures below display each property in the Page Setup dialog box Advanced Printing Darkness Quality Layout Select print resolution Select the number of pages to print on one sheet of paper The pages will appear decreased in size and arranged on the sheet Select print darkness APPENDIX A 22 ...

Page 121: ...int at the specific time you enter in the day and time in the fields to the right Put document on hold to hold the print job in the print queue until you are ready to release it Paper Source Select the corresponding paper source If Auto Select is set the printer automatically selects the print media according to the following order Manual Tray Auto Tray Select grayscale mode Turns background print...

Page 122: ...s5 10 COPYING c cdrom linux gs5 50 gs550 rpm d cdrom linux gs5 50 COPYING Linux Driver Configuration To install the driver open the x terminal screen and take the following steps Installation To mount the CD ROM drive 1 Insert the Samsung ML 1200 Series CD ROM into the CD ROM drive 2 Mount the CD ROM drive under a directory like mnt in order to access the files on the CD ROM mount t iso9660 dev cd...

Page 123: ...lation is completed the ghostscript is successfully updated To make sure type in mnt cdrom linux gs5 XX rpm q ghostscript If ghostscript 5 XX xx message appears the installation is successfully completed For details on installing the setup script refer to the cdrom linux readme txt file Add the driver to the printer list by typing in cdrom linux redhat install sh or cdrom linux redhat install sh i...

Page 124: ... type you will use Select Local Printer if you have a PC connected printer 4 Click the OK button 5 If the Info button appears ignore it then click the OK button 6 The Edit xxxx Entry window opens where xxxx is the printer type you have selected at step 3 If you are not an advanced user do not change the Names Spool Directory File Limit in Kb Printer Device option 7 Click the Select button in the I...

Page 125: ...access 5 1 install 2 8 in Linux A 24 Macintosh A 17 remove 2 11 USB A 10 E envelopes print 4 7 Error light 7 17 error messages 7 17 F face down output tray 4 4 face up output slot 4 4 features 1 1 fitting to a selected paper size 5 8 G graphic properties 5 11 I install Linux driver A 24 Macintosh driver A 17 printer software 2 8 software from diskette 2 13 toner cartridge 2 2 USB driver A 10 J jam...

Page 126: ...parallel connection 2 6 posters printing 5 9 power save mode 5 12 print media see paper printer light patterns 3 3 7 17 print quality problem solving back of printouts dirty 7 15 background scatter 7 14 black pages 7 15 character voids 7 16 checklist 7 11 curl or wave 7 15 dropouts 7 12 gray background 7 13 horizontal stripes 7 16 light print or fade 7 11 loose toner 7 16 misformed characters 7 14...

Page 127: ...solution 5 11 S setup printer chapter 2 specifications paper A 2 printer A 1 system error 7 18 T toner cartridge clean 6 5 install 2 2 life expectancy 6 1 recycle 6 1 redistribute toner 6 2 save toner 5 6 storage 6 1 Toner Save button 3 2 5 6 transparency print 4 11 troubleshooting see problem solving U uninstall driver 2 11 unpack 2 1 USB cable setup A 10 W watermark print 5 13 INDEX ...

Page 128: ...Home Visit us at http www samsungprinter com Rev 3 00 ...

Search results

Summary of Contents for ML-1200 Series

Reviews:

Related manuals for ML-1200 Series

Brands by name

Popular brands

Samsung ML-1200 Series, User Manual

Search results

Summary of Contents for ML-1200 Series

Reviews:

Related manuals for ML-1200 Series

Brands by name

Popular brands