Samsung MG30T5018C Series, User Manual

Page: 235 / 240

English 43
Tr
ouble
shoo
ting and inf
ormation c
ode
Problem Cause Action
Grill
Smoke comes out
during operation. During initial operation,
smoke may come from the
heating elements when you
first use the microwave
oven. This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements. Let the microwave oven cool
and then remove the food
from the heating elements.
Food is too close to the grill. Put the food a suitable
distance away while cooking.
Food is not properly
prepared and/or arranged. Make sure food is properly
prepared and arranged.
Microwave oven
The microwave
oven does not
heat. The door is open. Close the door and try again.
Smoke comes
out during
preheating. During initial operation,
smoke may come from the
heating elements when you
first use the microwave
oven. This is not a malfunction, and
if you run the microwave
oven 2-3 times, it should
stop.
Food is on the heating
elements. Let the microwave oven cool
and then remove the food
from the heating elements.
There is a
burning or plastic
smell when using
the microwave
oven. Plastic or non heat-resistant
cookware is used. Use glass cookware suitable
for high temperatures.
Problem Cause Action
There is a bad
smell coming
from inside the
microwave oven. Food residue or plastic has
melted and stuck to the
interior. Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the microwave
oven to remove the odour
more quickly.
The microwave
oven does not
cook properly. The microwave oven door
is frequently opened during
cooking. If you open the door often,
the interior temperature will
be lowered and this may
affect the results of your
cooking.
The microwave oven
controls are not correctly
set. Correctly set the microwave
oven controls and try again.
The grill or other accessories
are not correctly inserted. Correctly insert the
accessories.
The wrong type or size of
cookware is used. Use suitable cookware with
flat bottoms.
MG30T5018CK_EO_DE68-04591G-00_EN.indd 43 2/20/2020 11:38:17 AM