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English - 31

06

  TROUBLESHOO

TING AND ERROR CODE

TIPS AND TRICKS

MELTING CRYSTALLIZED HONEY

Put ¾ oz (20 g) crystallized honey into a small deep glass dish.

Heat for 20-30 seconds using 30 %, until honey is melted.

MELTING GELATINE

Lay dry gelatine sheets ⅓ oz (10 g) for 5 minutes into cold water.

Put drained gelatine into a small glass pyrex bowl.

Heat for 1 minute using 30 %.

Stir after melting.

COOKING GLAZE/ICING (FOR CAKE AND GATEAUX)

Mix instant glaze (approximately 3 teaspoons) with 2⅔ tablespoons (40 g) sugar and 

1 cup (250 ml) cold water.

Cook uncovered in a glass pyrex bowl for 3½ to 4½ minutes using 90 %, until glaze/icing 

is transparent. Stir twice during cooking.

COOKING JAM

Put 21 oz of fruit (600 g or about 2½ cups) (for example mixed berries) in a suitable sized 

glass pyrex bowl with a lid. Add 1½ cups (300 g) preserving sugar and stir well.

Cook covered for 10-12 minutes using 90 %.

Stir several times during cooking. Empty directly into small jam glasses with twist-off lids. 

Stand on lid for 5 minutes.

COOKING PUDDING/ CUSTARD

Mix the pudding mix with milk following the manufacturer’s instructions. Add sugar if 

instructed. Stir well. Instructions and stir well. Use a suitable sized glass pyrex bowl with 

lid. Cook covered for 6½ to 7½ minutes using 90 %.

Stir several times well during cooking.

BROWNING ALMOND SLICES

Spread about 1 oz (30 g) of sliced almonds evenly on a medium sized ceramic plate.

Stir several times during browning for 3½ to 4½ minutes using 60 %.

Let it stand for 2-3 minutes in the oven. Use oven gloves when taking out!

troubleshooting and error codes

TROUBLESHOOTING

Check these solutions if you have a problem with your microwave:

The display and/or the oven is not working.

Make sure the plug is properly connected to a grounded outlet. If the wall outlet is 

controlled by a wall switch, make sure the wall switch is turned on.

Remove the plug from the outlet, wait ten seconds, and plug it in again.

Reset the circuit breaker or replace any blown fuses.

Plug a different appliance into the outlet. If the other appliance doesn’t work, call a 

qualified electrician to repair the wall outlet. Plug the oven into a different outlet.

The display is working, but the power won’t come on

Make sure the door is closed securely.

Check if any packaging material or anything else is stuck in the door seal.

Check if the door is damaged.

Touch Cancel twice, and enter all the cooking instructions again.

The microwave turned off before the set time elapsed.

If there was a power outage, the time indicator will display: 88:88.

If no power outage occurred, remove the plug from the outlet, wait ten seconds, and 

plug it in again. Reset the clock and any cooking instructions.

Reset the circuit breaker or replace any blown fuses.

Cooks food too slowly.

Make sure the oven has its own 20 amp circuit line. Operating another appliance on the 

same circuit can cause a voltage drop. If necessary, move the oven to its own circuit.

Has sparks or arcing.

Remove any metallic utensils, cookware, or metal ties. If using foil, use only narrow strips 

and allow at least one inch between the foil and the interior oven walls.

The turntable makes noise or becomes stuck.

Clean the turntable, roller ring, and oven floor.

Make sure the turntable and roller ring are positioned correctly.

Causes TV or radio interference.

This is similar to interference caused by other small appliances, such as hair dryers. Move 

your microwave (or appliance) away from appliances, such as your TV or radio.

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Summary of Contents for MG11H2020CT/AA

Page 1: ...ons Cooking Guide MG11H2020CT MG14H3020CM imagine the possibilities Thank you for purchasing this Samsung product MG11H2020CT_AA_DE68 04270A 05_EN indd 1 MG11H2020CT_AA_DE68 04270A 05_EN indd 1 2021 0...

Page 2: ...t information on the installation use and care of your appliance Please take time to read this manual to take full advantage of your microwave oven s many benefits and features WHAT YOU NEED TO KNOW A...

Page 3: ...ore using the appliance 2 Read and follow the specific Precautions to avoid possible exposure to excessive microwave energy on page 2 3 This appliance must be grounded Connect only to properly grounde...

Page 4: ...liquid both before and halfway through heating it c Do not use straight sided containers with narrow necks d After heating allow the container to stand in the microwave oven for a short time before re...

Page 5: ...ght may flicker and the speed of the blower may vary when the microwave oven is on Cooking times may be longer too CRITICAL INSTALLATION WARNINGS The installation of this appliance must be performed b...

Page 6: ...i ng to do so may result in electric shock or fire When the power plug or power cord is damaged contact your nearest service center for a replacement or repair CAUTION INSTALLATION CAUTIONS Position t...

Page 7: ...children Packaging materials can be dangerous to children If a child places a bag over its head the child can suffocate Do not let children or any person with reduced physical sensory or mental capabi...

Page 8: ...just after cooking This may result in damage to the appliance The steam or water spray may result in burns or injury Do not cook without the glass tray in place on the oven floor Food will not cook pr...

Page 9: ...h the oven Wipe the interior and the door seal with a damp cloth before using your microwave oven for the first time CLEANING THE TURNTABLE AND ROLLER RINGS Clean the roller rings periodically and was...

Page 10: ...mes 2 Select the weight by pressing the Number buttons 3 Press the Start button Refer to the section entitled Using the auto defrost features on page 18 for further details oven features OVEN 1 DOOR 2...

Page 11: ...supports the turntable 2 Turntable to be placed on the roller ring with the center fitting to the coupler Purpose The turntable serves as the main cooking surface It can be easily removed for cleanin...

Page 12: ...of the oven You should use the standing times specified in recipes and in this booklet to ensure Even cooking of the food right to the center The same temperature throughout the food CHECKING IF YOUR...

Page 13: ...control the heating intensity from Warm 1 to High 10 ONE STAGE COOKING For simple one stage cooking you only need to set a cooking time The power level is automatically set to High If you want to set...

Page 14: ...cooking close the door and then press the Start button again 2 Press the Stop Cancel button Result Cooking stops To resume cooking press the Start button again 2 To stop completely Press the Stop Canc...

Page 15: ...microwave safe plate with the wide ends of the slices towards the outside edge of the plate Do not let the slices overlap Do not cover continued Food Serving Size Instructions Veggies 1 Fresh Vegetab...

Page 16: ...e oven beeps remove the hot dogs from the oven put each hot dog in a bun place the buns and hot dogs in the oven and then restart the oven Let stand for 1 minute after heating For the best texture the...

Page 17: ...NG THE SOFTEN MELT FEATURES The Soften Melt features has 4 pre programmed cooking times You do not need to set either the cooking times or the power level You can select the food servings by pressing...

Page 18: ...e following table details the various Auto Defrost programs quantities and instructions Remove all packaging materials before defrosting Auto defrosting table Food Serving Size Instructions Roast Beef...

Page 19: ...be very hot CHOOSING COOKWARE Use microwave safe cookware Do not use plastic containers dishes paper cups towels etc If you want to use the combined cooking mode grill and microwave use only dishes th...

Page 20: ...damaged The crusty plate is not dish washer safe Do not put it in the dishwasher We recommend to preheat the crusty plate directly on the turntable Preheat the crusty plate with the Combi function set...

Page 21: ...t potatoes in half Put them on the crusty plate with the cut side to the bottom Arrange in a circle Put the plate on the rack Let stand for 3 minutes SWITCHING THE BEEPER OFF You can switch the beeper...

Page 22: ...r absorbed by the dish It is important to choose the correct cookware therefore look for cookware that is marked microwave safe The following table lists various types of cookware and indicates if and...

Page 23: ...ts Plastic Containers Can be used if heat resistant thermoplastic Some plastics may warp or discolor at high temperatures Do not use Melamine plastic Cling film Can be used to retain moisture Avoid wr...

Page 24: ...les occasionally while cooking to distribute heat evenly Food at the outside of the dish absorbs more energy and heats more quickly so stir from the outside towards the center The oven will turn off w...

Page 25: ...commended see table Cook covered for the minimum time see table Continue cooking to get the result you prefer Stir once during and once after cooking Add salt herbs or butter after cooking Cover durin...

Page 26: ...time and salt or add herbs and butter Remark The rice may not have absorbed all water after the cooking time is finished Pasta Use a large glass pyrex bowl Add boiling water a pinch of salt and stir...

Page 27: ...ar care when heating liquids and baby food See also the chapter with the safety precautions REHEATING LIQUIDS Always allow a standing time of at least 20 seconds after the oven has been switched off t...

Page 28: ...serve cheese fondue in a suitable sized glass pyrex bowl with lid Stir occasionally during and after reheating Stir well before serving Let stand for 1 2 minutes Reheating Baby Food and Milk Use the...

Page 29: ...Size Power Time min Meat Minced Meat 0 6 lbs 1 1 lbs 20 6 7 9 12 Pork Steaks 0 6 lbs 20 5 7 Instructions Place the meat on the turntable Shield thinner edges with aluminium foil Turn over after half o...

Page 30: ...d crispy top e g chicken pieces turning them over half way through cooking Please refer to the grill table for further details Important remark Whenever you use the combination mode microwave grill th...

Page 31: ...e sure the plug is properly connected to a grounded outlet If the wall outlet is controlled by a wall switch make sure the wall switch is turned on Remove the plug from the outlet wait ten seconds and...

Page 32: ...Difficult to replace Charcoal Filter Please refer to the instructions for replacing the charcoal filter in the user s manual Turntable rotates improperly Make sure you have not put too much food on t...

Page 33: ...G at the address or phone number provided below for problem determination and service procedures Warranty service can only be performed by a SAMSUNG authorized service center The original dated bill o...

Page 34: ...which this product was not intended damage caused by unauthorized modification or alteration of the product product where the original factory serial numbers have been removed defaced changed in any...

Page 35: ...08 WARRANTY memo memo MG11H2020CT_AA_DE68 04270A 05_EN indd 35 MG11H2020CT_AA_DE68 04270A 05_EN indd 35 2021 05 03 4 51 23 2021 05 03 4 51 23...

Page 36: ...e QUESTIONS OR COMMENTS COUNTRY CALL OR VISIT US ONLINE AT U S A Consumer Electronics 1 800 SAMSUNG 726 7864 www samsung com us support CANADA 1 800 SAMSUNG 726 7864 www samsung com ca support English...

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