76
English
Troubleshooting
Tr
ouble
shoo
ting
Problem
Cause
Action
Smoke comes out
during preheating.
During initial operation, smoke may
come from the heating elements
when you first use the oven.
This is not a malfunction,
and if you run the oven 2-3
times, it should stop.
Food is on the heating elements.
Let the oven cool and then
remove the food from the
heating elements.
There is a burning or
plastic smell when
using the oven.
Plastic or non heat-resistant
cookware is used.
Use glass cookware suitable
for high temperatures.
There is a bad smell
coming from inside the
oven.
Food residue or plastic has melted
and stuck to the interior.
Use the steam function and
then wipe with a dry cloth.
You can put a lemon slice
inside and run the oven to
remove the odour more
quickly.
The oven does not
cook properly.
The oven door is frequently opened
during cooking.
Do not frequently open
the door unless you are
cooking things that need
to be turned. If you open
the door often, the interior
temperature will be lowered
and this may affect the
results of your cooking.
The oven controls are not correctly
set.
Correctly set the oven
controls and try again.
The grill or other accessories are not
correctly inserted.
Correctly insert the
accessories.
The wrong type or size of cookware
is used.
Reset the oven controls or
use suitable cookware with
flat bottoms.
NOTE
If the above guidelines do not enable you to
solve the problem, then contact your local
SAMSUNG customer service centre.
Please have the following information read;
• The model and serial numbers, normally
printed on the rear of the oven
• Your warranty details
• A clear description of the problem
Then contact your local dealer or SAMSUNG
aftersales service.
MC32J7035AK_EU_DE68-04334D-00_EN_150113.indd 76
2015-01-13 �� 8:09:56
