Samsung M5 WAM551 User Manual Download

Page: 64 / 70

Symptom

Check

Remedy

M5 doesn't work properly

•

Is the M5 plugged in?

•

Does the M5's front LED indicator

remain red 5 minutes after turning

on?

•

Plug in the M5.

•

Check whether the Wi-Fi router

you're using had been certified for

Wi-Fi.

•

Unplug the M5, plug it back in,

and then reconnect it to the router.

•

Reset the M5 (see page 62).

Press here

•

If used with a HUB

- Make sure the smart device and

the HUB are connected to the

same Wi-Fi network.

- Make sure the HUB's indicator

LED's show that it is working

correctly. (See page 18, item 3.)

Press here

- If the problem persists, reset the

HUB (see page 62).

Press here

- Unplug, then plug in the HUB.

Then, unplug and plug in the

M5.

- If you experience troubles with

connecting the HUB and M5,

try relocating the M5 so that

the M5 is closer to the wireless

router or HUB.

I cannot group speakers.

•

Is the product connected to the

network via Wi-Fi?

•

If the product is connected to

the network via Bluetooth, NFC

tagging(Android only), or TV

SoundConnect, you cannot use the

group speakers function.

4444

Summary of Contents for M5 WAM551

Page 1: ...WAM551 User Manual Wireless Audio Multiroom M5 imagine the possibilities Thank you for purchasing this Samsung product To receive more complete service please register your product at www samsung com register ...

Page 2: ...ot put objects filled with liquids such as vases on the apparatus To turn this apparatus off completely you must pull the power plug out of the wall socket Consequently the power plug must be easily and readily accessible at all times CAUTION TO PREVENT ELECTRIC SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT FULLY INSERT This apparatus shall always be connected to a AC outlet with a protective ground...

Page 3: ...nsert bare wires directly into a mains socket A plug and fuse must be used at all times IMPORTANT NOTICE The wires in the mains lead are coloured in accordance with the following code BLUE NEUTRAL BROWN LIVE As these colours may not correspond to the coloured markings identifying the terminals in your plug proceed as follows The wire coloured BLUE must be connected to the terminal marked with the ...

Page 4: ...o avoid injury from tip over 13 Unplug this apparatus during lightning storms or when unused for long periods of time 14 Refer all servicing to qualified service personnel Servicing is required when the apparatus has been damaged in any way such as when the power supply cord or plug is damaged liquid has been spilled or objects have fallen into the apparatus the apparatus has been exposed to rain ...

Page 5: ... it for ventilation Leave at least 4 inches 10cm at the rear of the product and more than 2 inches 5cm on each side of the product Keep the plastic packing materials out of reach of your children Children playing with the plastic packing materials run the risk of suffication Usage Precautions Using for an extended time at high volume may cause serious damage to your hearing If you are exposed to s...

Page 6: ...e product or spray insecticide on the product Using any of these materials can discolor the exterior coating or cause it to split or peel off or remove the labelling on the product To clean the product unplug the power cord and then wipe the product with a clean dry soft cloth Microfiber cotton Avoid leaving dust on the product Dust can scratch its the surface A A Additional Information About NFC ...

Page 7: ...evices may not be compatible with the product 9 9 Note that a product of an older version may not be supported A A Copyright 2014 Samsung Electronics Co Ltd All rights reserved No part or whole of this user s manual may be reproduced or copied without the prior written permission of Samsung Electronics Co Ltd An administration fee may be charged if either a an engineer is called out at your reques...

Page 8: ...nstructions 3 Safety precautions 4 Power Supply Precautions 4 Installation Precautions 5 Usage Precautions 5 Cleaning Precautions 6 Additional Information 6 About NFC Android only 6 About the Network Connection 6 Compatible products 7 Copyright 7 Understanding Your M5 Before you begin 12 Communication Basics 12 Basic Connection 12 How you can enjoy your M5 13 ...

Page 9: ...cting the M5 s to Your Network with a HUB Not Included 18 Connecting without a HUB Not Included 20 Connecting the M5 to Your Network with a LAN Cable For a Single M5 20 Connecting the M5 to Your Network via the WPS Method For a Single M5 22 Connecting the M5 to Your Network via the Wi Fi Setup Method For a Single M5 For Android 24 Connecting the M5 to Your Network via the Wi Fi Setup Method For a ...

Page 10: ...hat is connected to an M5 36 Adding another M5 and Hub to a single M5 in use 37 Adding a HUB 39 Relocating the M5 39 Functions Installing the Samsung Multiroom App 40 Accessing the Samsung Multiroom App 40 Using the Samsung Multiroom App 41 Renaming a connected M5 41 Switching the input source 41 Changing the sort order of listed M5s 42 Grouping M5s 43 Playing a Song 44 Sorting songs 44 Creating a...

Page 11: ...ic from a selected device 50 Playing Media Content Saved in a PC 51 Samsung Link 51 Wireless Audio Multiroom for Desktop 52 Using the Settings menu 54 Guide 54 Service 55 Speaker Settings 56 Clock 59 Support 60 Open source licenses 61 App Version 61 Reset your product 62 Resetting the M5 62 Resetting the HUB Not Included 62 Appendix Troubleshooting 63 Open Source License Notice 65 Licences 65 Spec...

Page 12: ...wireless router should be connected to the Internet 3 The smart device should be connected to the router via a Wi Fi connection A A Basic Connection Wireless Router Smart Device Android iOS App Control Internet If you have a HUB you can use two or more M5s in a multi room configuration Wireless Router Wired 12 444 ...

Page 13: ...sic services and Samsung Link Note that Bluetooth and TV SoundConnect are not configured for Multi room set ups NOTES 9 9 Depending on your region or manufacturer supported streaming music services may differ tunein You can play music from your smart devices through the M5 using a Wi Fi connection Enable the Bluetooth function of your smart device and the Samsung M5 will appear on the device list ...

Page 14: ...t work if you press with excessive force 6 Mute button Mutes the sound from this M5 Press again to restore the sound to the previous volume level NOTES 9 9 When you turn on the M5 touch buttons appear on its top panel 9 9 Press and hold the Mute button for more than 5 seconds to place the M5 into Sleep Mode 9 9 Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV Sound...

Page 15: ...he M5 5 ETHERNET Lets you connect the M5 to your network using a LAN cable 6 POWER Connection for the M5 s power adapter NOTES 9 9 SPK ADD Button Press for 1 second to pair your M5 with a HUB 9 9 WPS Wi Fi SETUP Button Press for 1 second to connect the M5 to your wireless router using WPS Press and hold down for more than 5 seconds until you hear a fast 3 note beep to connect the M5 to your networ...

Page 16: ...A A Available Accessories Not Included HUB WAM250 NOTES 9 9 Information on available accessories and their release dates can be found on the Samsung website 9 9 When purchasing an accessory check whether it is compatible with the M5 9 9 Use authentic Samsung accessories Damage and problems caused by unauthorized accessories can void your warranty 16 444 ...

Page 17: ... wall mount additionally to install the product on a wall if you want Considerations for purchasing For weight and hole size refer to page 63 Endurable load Above 5 1 lbs 2 3kg Hole size 1 4 20 threaded insert NOTES 9 9 Since Wall mount installation is optional you should additionally purchase corresponding accessories 9 9 Please have a qualified installer install the Wall Mount Bracket 9 9 Ask pr...

Page 18: ...SWITCH Port on the HUB 2 Attach the HUB s power cord to the power port on the rear of the HUB and then plug the power cord into an electrical outlet 3 The power and the HUB indicators on the HUB s front turn on When the pairing indicator begins to flash plug the M5 s into an outlet The pairing indicator on the M5 starts to flash If the HUB s pairing indicator does not flash press the SPK ADD butto...

Page 19: ...the SPK ADD button on the rear of the HUB to turn on pairing mode again Then turn the M5 off and then on or press the SPK ADD button on the rear of the M5 to link the M5 to the HUB 9 9 For a proper connection connect the HUB to your router before turning on the M5 Connecting the M5 to the HUB may take a few minutes There will be a brief sound when the connection is established 5 Connect your smart...

Page 20: ...ss devices Connecting the M5 to Your Network with a LAN Cable For a Single M5 1 Connect one end of the LAN cable to the M5 s ETHERNET port Connect the other end to your wireless router You cannot use the M5 without a wireless router 2 Plug the M5 into an electrical outlet The LED pairing indicator starts to blink 3 Connect your smart device to your Wi Fi network 4 Download the Samsung Multiroom ap...

Page 21: ...t screen select M5 M7 and then press Next On the next screen select Wired and then press Next 7 Unplug the M5 s power cable and then plug it in again NOTE 9 9 After pairing is complete the M5 naming screen appears Edit the name or enter a name of your own choosing 21 444 ...

Page 22: ...not be supported on some APs In that case connect to the Internet using a wired network or the M5 s Wi Fi Setup 1 Plug the M5 into an electrical outlet The LED pairing indicator starts to blink 2 Connect your smart device to your Wi Fi network 3 Download the Samsung Multiroom app from Google Play or App Store of your smart device 4 On your smart device select the Samsung Multiroom app Setup starts...

Page 23: ... sound and the LED pairing indicator on the front stops flashing Press Next on your smart device when the LED pairing indicator stops flashing NOTES 9 9 The M5 goes into stand by for 2 minutes when you press the WPS Wi Fi SETUP button While the M5 is in stand by press the WPS button of your router 9 9 For the WPS stand by duration and the specifications of your router refer to the router s manual ...

Page 24: ...ork 3 Download the Samsung Multiroom app from Google Play of your smart device 4 On your smart device select the Samsung Multiroom app Setup starts 5 In the app select I don t have a Hub and then press Next On the next screen select M5 M7 and then press Next On the next screen select Wi Fi Setup and then press Next SPK ADD Wi Fi SETUP WPS ETHERNET POWER DC 14V 2 5A VOLUME Wireless Router WPS Wi Fi...

Page 25: ...lue You should also hear a notification sound 7 Press Next The smart device lists available networks and devices 8 Select Samsung M5 This is the default M5 name The M5 connects to your smart device The default security PIN is 1234567890 9 Press Next The smart device lists available networks Select your network from the list 25 444 ...

Page 26: ...ss Next NOTES 9 9 Connecting to a secure wireless network requires the correct password For the password of your secured home or work wireless network consult your Internet service provider or the network administrator For the password of a Wi Fi network in a public place such as a cafe or theater consult the location s general manager or information center 9 9 After pairing is complete the M5 nam...

Page 27: ...rk 3 Download the Samsung Multiroom app from App Store of your smart device 4 On your smart device select the Samsung Multiroom app Setup starts 5 In the app select I don t have a Hub and then press Next On the next screen select M5 M7 and then press Next On the next screen select Wi Fi Setup and then press Next 27 444 SPK ADD Wi Fi SETUP WPS ETHERNET POWER DC 14V 2 5A VOLUME Wireless Router WPS W...

Page 28: ...ress and hold the WPS Wi Fi SETUP button on the back of your M5 for 5 seconds The indicator LED stops blinking and turns solid blue You should also hear a notification sound 7 Press Next 8 Press OK 28 444 ...

Page 29: ...ve app and select Settings 10 Choose the M5 s Wi Fi point 11 Select Samsung M5 This is the default M5 s name The M5 connects to your smart device The default security PIN is 1234567890 12 Use the keyboard that appears to enter your password 29 444 ...

Page 30: ...our M5 is attached to When the connection is complete press Next NOTES 9 9 Connecting to a secure wireless network requires the correct password For the password of your secured home or work wireless network consult your Internet service provider or the network administrator For the password of a Wi Fi network in a public place such as a cafe or theater consult the location s general manager or in...

Page 31: ...9 Press and hold the TV SoundConnect button for more than 5 seconds to reset the TV SoundConnect 9 9 Optimal pairing distance is 3 3 feet 1 m or less 9 9 If you unplug the M5 the TV SoundConnect connection is terminated To re establish the connection plug the M5 into an outlet and then set the TV SoundConnect connection again 9 9 When the M5 is sleep mode the TV SoundConnect connection is not term...

Page 32: ...ct To disconnect the TV SoundConnect connection turn off the TV SoundConnect function on your TV For more information please refer to the TV s user manual You can also disconnect the TV SoundConnect connection in the App 1 On your Smart device select the Samsung Multiroom app 2 Press the Source button 3 Switch to another mode and the TV SoundConnect connection terminates NOTES 9 9 To establish a W...

Page 33: ... your body is in contact with the receiving transmitting system of the Bluetooth device or the M5 It is subject to electrical variation from obstructions caused by a wall corner or by office partitioning It is exposed to electrical interference from same frequency band devices including medical equipment microwave ovens and wireless LANs 9 9 Pair the M5 with the Bluetooth device while they are clo...

Page 34: ...ug the M5 the Bluetooth connection is terminated To re establish the connection plug the M5 into an outlet and then set the Bluetooth connection again Disconnecting Bluetooth To disconnect the Bluetooth connection turn off the Bluetooth function on your smart device For more information please refer to the smart device s user manual You can also disconnect the Bluetooth connection in the App 1 On ...

Page 35: ...e mark on the top panel of the M5 again 9 9 Please be careful not to disturb other buttons around the NFC tag 9 9 Do not place or play back your NFC device on top of the NFC tag on the M5 Vibrations from the music may cause the device to tip over and cause the M5 to disconnect or damage the device 9 9 The NFC function is built into Android devices running Android OS 4 1 Jellybean or later 9 9 The ...

Page 36: ...the SPK ADD button on the back of the HUB The Pairing indicator on the front of the HUB will blink NOTE 9 9 The pairing indicator flashes during the pairing mode You plug in M5 whille the indicator is flashing 2 Plug the M5 you are adding into an electrical outlet and then press the SPK ADD button on the back of the M5 When the M5 connects to the HUB the M5 beeps or sounds and the M5 s LED indicat...

Page 37: ...or starts to flash Wait until the pairing indicator on the M5 stops flashing When the indicator stops flashing pairing is complete The M5 may also beep 4 Turn off the old M5 by disconnecting the power cable Then connect it again Press the SPK ADD button on the back of the M5 The M5 s blue LED pairing indicator starts to flash Wait until the pairing indicator on the M5 stops flashing When the indic...

Page 38: ...iring indicator on the M5 stops flashing When the indicator stops flashing pairing is complete The M5 may also beep 3 Turn off the old M5 by disconnecting the power cable Then connect it again Press the SPK ADD button the back of the old M5 The old M5 s blue LED pairing indicator starts to flash Wait until the pairing indicator on the M5 stops flashing When the indicator stops flashing pairing is ...

Page 39: ...ng NOTES 9 9 If your smart device is not connected to the wireless router with a Wi Fi connection the M5 will not appear on the Samsung Multiroom app 9 9 Place the HUB that is in Repeater mode in an appropriate location between the M5 and the HUB that is connected to the wireless router 9 9 You can set only one HUB to Repeater mode A A Relocating the M5 When relocating your M5 refer to the below t...

Page 40: ...oom App installed you can play music stored in your smart device from connected devices and other content providers and from Internet radio stations Android Market search Samsung Multiroom iOS Market search Samsung Multiroom A A Accessing the Samsung Multiroom App To access the Samsung Multiroom app press the Multiroom app icon on your smart device 40 444 Samsung Multiroom ANDROID APP ON ANDROID A...

Page 41: ...d to your network 1 Tap the and then enter the name you want using the keyboard When finished select Done or Save Switching the input source You can switch the input source 1 Press the Source button on the Speaker List screen 2 Select a source from the list of sources that appears 41 444 ...

Page 42: ... Changing the sort order of listed M5s If you have added multiple M5s this function is available See pages 36 38 Press here 1 Drag the of the M5 you want to re order up or down 42 444 ...

Page 43: ... available only when M5s are connected to a HUB If there are no M5s connected to a HUB the Group button will not appear 9 9 The Group Play function is not available for Bluetooth NFC tagging Android only and TV SoundConnect connections 1 Press the Group button on the Speaker List screen 2 Select the M5 s you want to group from the list that appears When finished select Done NOTE 9 9 You cannot ass...

Page 44: ... smart device by selecting one of the tabs on the My Music screen Songs Shows the list of music stored in the smart device Albums Shows the list of music stored in the smart device sorted by album Folders Shows the list of music stored in the smart device sorted by stored folder More Shows the list of music stored in the smart device sorted by artist and genre 44 444 ...

Page 45: ... Creating a Playlist 1 Press the 2 Select the desired tracks When done select Add to Playlists and then select Create Playlist 45 444 ...

Page 46: ...nter a name for the playlist and then select Done or Save The track is added to the Playlist folder 4 Select the desired Playlist 5 Select the desired song from the list that appears The song plays 46 444 ...

Page 47: ...tation plays NOTES 9 9 You can listen to a radio station by pressing the Internet Radio Preset button on the top panel of the M5 The M5 switches automatically to a default Internet radio station 9 9 Each time you press the Internet Radio Preset button the M5 switches to the next default station cycling through the 3 default stations To change the default stations see page 49 Press here Setting Pre...

Page 48: ...2 Select a station from the radio play list to display the selected radio station s front page Touch and then select Save 3 The selected radio station is added to the Presets list 48 444 ...

Page 49: ...t button to open the edit box Press and drag for each selection up to Presets and then select Done NOTE 9 9 If you press the Internet Radio Preset button and then run the App while listening to an Internet Radio station the App jumps to the radio station editing page automatically Searching for a Radio Station 1 Select TuneIn The TuneIn screen appears 2 Select Search to find the desired radio stat...

Page 50: ... service first subscribe to the service through your computer Playing music from the Amazon cloud player 1 Select Music 2 You can play music from the Amazon cloud player Playing music from a selected device Displays a list of devices connected to your wireless router You can play the music on devices connected to your local network using the M5 s Devices menu 1 Select Devices 2 Select the desired ...

Page 51: ... Samsung Multiroom app to select PC Shared PC folders and music files will be displayed For further details refer to page 50 Press here NOTES 9 9 Note that the PC containing the shared folders and your M3 must be connected to the same wireless router 9 9 Samsung Link software should have been installed on the computer The mobile device should support Samsung Link For more information visit Samsung...

Page 52: ...s to off display mode power saving or hibernation mode the App will stop 9 9 If the firewall of the Windows computer is activated the App may not work In such a case deactivate the firewall of Windows or other vaccine firewall 9 9 The pkg file is for Mac while msi is for Windows installation Download the appropriate file for your computer and install it 9 9 Supported OS Windows 7 or higher Mac OS ...

Page 53: ...Samsung Multiroom app 5 Select Devices PC and shared folders and files stored in the PC will be displayed For further details refer to page 50 Press here NOTES 9 9 After adding or changing contents of shared folders make sure to press the button If you don t press the button the files shared by a computer device may not displayed in the Samsung Multiroom app 1 2 3 53 444 ...

Page 54: ...A A Using the Settings menu 1 Press the button Guide App Tutorial Select App Tutorial to learn how to use the app 54 444 ...

Page 55: ...te through the screens Service Amazon Music Pandora Rhapsody Displays a list of available services NOTES 9 9 Depending on your region or manufacturer supported content services may differ 9 9 You may not subscribe to a service using your smart device To use a for pay service first subscribe to the service through your computer 55 444 ...

Page 56: ...uneIn Radio Gives you access to TuneIn Radio Speaker Settings Add Speaker Lets you can add one or more M5s to the App and enjoy the music stored in your smart device from one or more connected M5s 56 444 ...

Page 57: ... Front LED Disable Turns off the M5 s Front LED indicators Enable Turns on the M5 s Front LED indicators Sound Feedback Disable Turns off the Sound Feedback Enable Turns on the Sound Feedback 57 444 ...

Page 58: ... 9 9 It is strongly recommended that Software Auto Update settings on all the M5s used are set to On Problems with networked functions such as Group Play and Ear to Hear may otherwise occur due to incompatibility issues when a variety of M5 software versions is used on linked M5s 9 9 For each M5 with an outdated software version 1 set the Software Auto Update setting to On and 2 press and hold the...

Page 59: ... Clock Alarm Lets you set the Alarm Sleep Timer Lets you set the Sleep Timer 59 444 ...

Page 60: ... Support Device ID Lets you check the Device ID Contact Samsung Provides a link to the Samsung website 60 444 ...

Page 61: ... Open source licenses Lets you view the Open source licenses App Version Lets you view the App Version 61 444 ...

Page 62: ... button for more than 5 seconds to reboot the M5 NOTE 9 9 After resetting the M5 stored information will be lost Resetting the HUB Not Included 1 Press and hold the reset hole with a pen tip for 5 seconds and wait for all LEDs to begin to flash Then unplug the HUB and plug it in again 2 Unplug and then plug in your M5s NOTE 9 9 If you have reset the HUB you must unlug and plug in your M5s for a pr...

Page 63: ...undConnect is supported by some Samsung TVs released after 2012 Check your TV to see if it supports TV SoundConnect Press and hold the TV SoundConnect button to the connection Update your TV with the latest firmware Contact the Samsung Call Center Press and hold the TV SoundConnect button for more than 5 seconds to reset TV SoundConnect and connect a new TV HUB doesn t work properly Is the HUB plu...

Page 64: ...o the same Wi Fi network Make sure the HUB s indicator LED s show that it is working correctly See page 18 item 3 Press here If the problem persists reset the HUB see page 62 Press here Unplug then plug in the HUB Then unplug and plug in the M5 If you experience troubles with connecting the HUB and M5 try relocating the M5 so that the M5 is closer to the wireless router or HUB I cannot group speak...

Page 65: ...rrectly See page 18 item 3 Press here If you experience troubles with connecting the HUB and M5 try relocating the M5 so that the M5 is closer to the wireless router or HUB NOTE 9 9 If the problem persists consult the service center for troubleshooting A A Open Source License Notice For further information on Open Sources used in this product please visit the website http opensource samsung com A ...

Page 66: ...abel attached to the product Weight and dimensions are approximate This user manual is based on the product using the Android or iOS operating system App screen is based on Android operating system and it may change after you upgrade the software version For further details on using the product visit www samsung com Hereby Samsung Electronics declares that this equipment is in compliance with the ...

Page 67: ...m latin_en support English GUATEMALA 1 800 299 0013 1 800 299 0033 www samsung com latin support Spanish www samsung com latin_en support English HONDURAS 800 27919267 800 2791 9111 www samsung com latin support Spanish www samsung com latin_en support English JAMAICA 1 800 234 7267 1 800 SAMSUNG 726 7864 www samsung com latin support NICARAGUA 001 800 5077267 www samsung com latin support Spanish...

Page 68: ...REE No www samsung com ro support SERBIA 011 321 6899 www samsung com rs support SLOVAKIA 0800 SAMSUNG 0800 726 786 www samsung com sk support SPAIN 0034902172678 www samsung com es support SWEDEN 0771 726 7864 SAMSUNG www samsung com se support SWITZERLAND 0848 726 78 64 0848 SAMSUNG www samsung com ch support German www samsung com ch_fr support French U K 0330 SAMSUNG 7267864 www samsung com uk...

Page 69: ...ish www samsung com ae_ar support Arabic OMAN 800 SAMSUNG 726 7864 KUWAIT 183 2255 183 CALL BAHRAIN 8000 4726 QATAR 800 2255 800 CALL EGYPT 08000 726786 16580 www samsung com eg support ALGERIA 021 36 11 00 www samsung com n_africa support PAKISTAN 0800 Samsung 72678 www samsung com pk support TUNISIA 80 1000 12 www samsung com n_africa support JORDAN 0800 22273 06 5777444 www samsung com Levant s...

Page 70: ... the environment or human health from uncontrolled waste disposal please separate these items from other types of waste and recycle them responsibly to promote the sustainable reuse of material resources Household users should contact either the retailer where they purchased this product or their local government office for details of where and how they can take these items for environmentally saf...

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