English-
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C h a p t e r S i x
T
R O U B L E S H O O T I N G
If the TV seems to have a problem, first try this list of possible problems and solutions.
If none of these troubleshooting tips apply, call your nearest Samsung service center.
Identifying Problems
Poor picture
Problem
Possible Solution
Try another channel.
Adjust the antenna.
Check all wire connections.
Poor sound quality.
Try another channel.
Adjust the antenna.
Picture rolls vertically.
Check all wire connections.
The TV operates
erratically.
Unplug the TV for 30 seconds, then try operating it again.
Remote control
malfunctions
Replace the remote control batteries.
Clean the upper edge of the remote control (transmission window).
Check the battery terminals.
No picture or sound.
Try another channel.
Press the SOURCE button.
Make sure the TV is plugged in.
Check the antenna connections.
No sound or sound is too
low at maximum volume.
First, check the volume of units connected to your TV
(digital broadcasting receiver, DTV, DVD, cable broadcasting
receiver, VCR, etc.). Then, adjust the TV volume accordingly.
The TV won’t turn on.
Make sure the wall outlet is working.
The image is too light or
too dark.
Adjust the Brightness and Contrast.
Adjust the Fine function.
“Mode Not Supported!”
message.
“Check Signal Cable”
message.
Check the maximum resolution and the frequency of the video Adapter.
Compare these values with the data in the Display Modes.
(See page 58)
Ensure that the signal cable is firmly connected to the PC sources.
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