Samsung Jitterbug SPH-A120 Manual Download

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WELCOME TO JITTERBUG

Now you have everything you need (and

nothing you don’t) to stay connected with

family and friends when you are away

from home.

Jitterbug™ is perfectly simple – a cell phone

made easy with personalized services

designed with you in mind. Your sleek new

phone was designed with Samsung and the

Jitterbug service provides a quality

connection wherever you go. Plus, a friendly

Jitterbug operator is at your service 24

hours a day.

All of our features and services have been

created for your comfort, convenience and

ease of use – and you can choose to turn

any of them on or off, as you wish. Simply

call the Jitterbug operator for assistance.

Or, you or a loved one can update your

Jitterbug features on your personal web

page at

http://www.myjitterbug.com

(This

feature will be available in early 2007).

Our goal is to make using Jitterbug

intuitive, familiar and perfectly simple.

GH68-12706A_Dial_101006.qxp 10/16/06 6:02 PM Page 1

Summary of Contents for Jitterbug SPH-A120

Page 1: ...ction wherever you go Plus a friendly Jitterbug operator is at your service 24 hours a day All of our features and services have been created for your comfort convenience and ease of use and you can choose to turn any of them on or off as you wish Simply call the Jitterbug operator for assistance Or you or a loved one can update your Jitterbug features on your personal web page at http www myjitte...

Page 2: ... 10 Low Battery Indicator 11 Jitterbug Service Passwords 12 Getting Help 13 Contacting Customer Service 14 Jitterbug Operator Assistance 15 Section 2 Dial Features 17 Key Features 18 Accessories 21 Closed View Front of Your Phone 22 Closed View Back of Your Phone 24 Open View of Your Phone 26 Your Display Screen 28 Your Phone Settings 29 Adjust Ringer Volume 30 Speakerphone 31 Emergency Callback 3...

Page 3: ...alized Message 61 Listening to Messages 61 Deleting Messages 62 Section 8 Voice Dialing 63 Start Voice Dialing 64 Voice Dialing Tips 65 Section 9 Your Customer Agreement 67 Your Calling Plans 70 Your Rights To Refuse or Cancel 71 How Service Works 74 Your Bill Statements 77 Disclaimer of Warranties 84 About This Agreement 90 Section 10 Health and Safety Information 93 Operating Environment 94 Pace...

Page 4: ...attery Jitterbug Service Passwords Getting Help Contacting Customer Service Jitterbug Operator Assistance For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 1 97 formation 98 on on Wireless 100 111 ns 114 y Information 115 116 117 120 Print 123 124 ties 125 rranty 12...

Page 5: ...own e this Guide vided into eight sections s of your Dial phone a few simple steps read the entire guide asy reference ly to the section sing the Table of he red side tabs or the ions images and the ght useful information and accessories we will de on our Web site at is feature will be available he How To Guide button it www myjitterbug com lable in early 2007 or 6632 Jitterbug SECTION 1 1 2 3 4 A...

Page 6: ...l tone your phone is ready to use If you are not able to place a call go to another phone and call us at 1 800 733 6632 so we can help you To turn the power off 1 Open the phone 2 Press and hold the button until the Jitterbug tune plays Your power is off SECTION 1 the Battery ry end of back of p the battery s inside of the snaps tery turn it off by opening g down the button the Jitterbug tune elea...

Page 7: ... appear when you have used about 50 of your battery º Battery Very Low will appear when you have about ten minutes of calling left º Battery Critical will appear when you have two minutes of calling left The message will appear every ten seconds until you connect your phone to a charger If you use your phone without charging the battery it will turn itself off You must fully charge your battery be...

Page 8: ...s Learn about new Jitterbug services The Jitterbug SmartCharger allows others to help you manage your phone Learn more about this and other Jitterbug accessories at our Web site SECTION 1 ice Passwords mer you have your voicemail unt information cy we ll ask you to words to use when ss to this information a password you ll ate a security you should know ample What was the st pet setting up your my...

Page 9: ...any number in the U S or Canada Update your Phone List Connect you with Customer Service To call a Jitterbug Operator 1 Press the O button then press the button The operator will greet you by name and ask how to assist you A surcharge for operator assistance may apply Check your service agreement SECTION 1 stomer Service s to contact us ccount at com This feature will y 2007 where you t 1 800 733 ...

Page 10: ...ur Phone Your Display Screen Your Phone Settings Adjust Ringer Volume Speakerphone Emergency Callback For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 2 The first cellular phone weighed 40 ounces Your Jitterbug Dial weighs only 4 5 ounces FACT 16 06 6 02 PM Page 19...

Page 11: ...mple or advanced ways to change and save numbers A built in How To Guide so you can quicky learn how your phone works Voicemail Makes it easy to retrieve any missed messages service fees and airtime may apply SECTION 2 one was designed to ortable and reliable key features are easy to use reduces outside loud and clear sy to read easy to see akes you through personalize your e we ship it so it s t ...

Page 12: ...Accessories To order any of these accessories visit www jitterbug com or call us at 1 800 733 6632 Standard Battery AC Power Charger Leather Carrying Case Jitterbug SmartCharger Car Power Charger Hands free Car Kit 16 06 6 02 PM Page 23 ...

Page 13: ...lence the ringer during an incoming call tap the volume button 4 Accessory Connector Links accessories to your phone 5 Power Connector Connects the AC Power Charger to your phone 6 Light Alert Surrounds the Volume button and Lights briefly when charging begins and steadily when charging is complete Flashes to indicate an incoming call or message Lights when you turn on the phone Flashes when the p...

Page 14: ...vers power to make your phone function 2 Battery Latch Slides to open and remove the battery 3 Lanyard Connector Makes it easy to attach a hand strap to carry your phone SECTION 2 r Phone Back 3 Lanyard Connector 2 Battery Latch 16 06 6 02 PM Page 27 ...

Page 15: ...History list 6 Accessory Connector Plugs accessories into your phone such as your Hands Free Car Kit 7 Power Connector Connects the AC Power Charger and your Car Power Charger to your phone 8 Microphone Used during phone calls to pick up the sound of your voice 9 No Button Rejects questions or commands on the screen such as Call Pressing also moves you to the next feature on your phone 10 Power Bu...

Page 16: ...l History Built In How To Guide Change Your Ringtone ringer sound If for example you turn on Voice Dial that s the first feature you will see when you open your phone Your phone can store up to 20 ringtones You can add or delete ringtones at www jitterbug com any time Additional fees and airtime may apply n formation that can entifies the feature s Shows additional or after the screen ere are scre...

Page 17: ...hone as shown 3 Press the button To exit Speakerphone While you re on a call press the volume button Down to turn this feature off SECTION 2 r volume s open and on wn volume button phone below the each time you want xt choice pear on the screen ng Max gh ed w ent ied with the setting utton may ring and vibrate incoming calls The pad can be silenced me button Down until the screen Your y vibrate to...

Page 18: ...kept free so that the 911 operator can call you back or stay on the line with you If you mistakenly call 9 1 1 end the call as soon as possible by pressing to Hang up or close your phone SECTION 2 omatically exits the e setting when you k for an emergency atically set to for about 30 minutes n this setting you alls ency call 9 1 1 y n erator d to s on ency call g up command is m of the screen Call...

Page 19: ...l Dialing Manually Calling the Jitterbug Operator Non Phone List Numbers Phone List Numbers For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 3 More than 196 million Americans subscribe to a wireless service FACT 16 06 6 02 PM Page 37 ...

Page 20: ...ll be sent automatically to your Voicemail if you enabled this service at www myjitterbug com This feature will be available in early 2007 If Voicemail is not active callers will get a message that you are not available SECTION 3 all your phone will nding on its ring vol en or name er s name tored on be identified you ese messages ailable number cted number the phone is open on on the oice can ear...

Page 21: ... the button when you see Call at the bottom of your screen 3 If you make a mistake while dialing press the key for each incorrect number until you ve deleted the error A dial tone means that service is available If it s not you ll see No Service Calling the Jitterbug Operator Ask a Jitterbug operator to connect you to anyone on your Phone List or to any number in the U S or Canada 1 Press the O bu...

Page 22: ...o place a call to a number on the list 1 Press the button until a Phone List screen appears 2 Press the Up Down arrow button to move back and forward through your Phone List until you find the number you want to call 3 Press when you see the Call question at the bottom of your screen You can control the order of the numbers on your Phone List from your personal page at www myjitterbug com This fea...

Page 23: ... the features on your phone Topics Covered How to Navigate Examples of Feature Navigation For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 4 16 06 6 02 PM Page 45 ...

Page 24: ... Dialing Voicemail and Call History can be turned on or off from your personal page at www myjitterbug com This feature will be available in early 2007 For help call us at 1 800 733 6632 Here are some examples of how you can navigate through a feature Example 1 Phone List with Voicemail Phone List 01 02 Amy Call 909 555 2334 more Smith back Voicemail Check for Listen messages Saved Phone List 02 0...

Page 25: ...Number on your Phone List For more information or to see the latest products services and updates to our How To Guide visit us online at www myjitterbug com This feature will be available in early 2007 SECTION 5 ist with Voice Dialing ist with Call History er optional services ist 01 02 my ll 5 2334 ore mith ack st 02 02 rge ll 5 6149 ack ore ker All Recent 05 10 Show Details 972 555 3327 Incoming...

Page 26: ...myjitterbug com This feature will be available in early 2007 2 If you have not visited www myjitterbug com before you will be asked to create a login name and password to gain entry 3 After logging in select Call List from the navigation menu 4 Follow the instructions to add change delete or sort numbers Entries will appear on your phone in the order you enter them on the Web site You can also ask...

Page 27: ...t the end of your Phone List Next you will have the option of adding a new name for that number To add a new name via the UP Down button To Add a New Name Via the Up Down Button 1 Press repeatedly until your Phone List appears 2 Press the Up Down arrow button to get to Modify Phone List screen 3 Press when you see New Entry 4 After entering a new number Instructions above and pressing when Complet...

Page 28: ...ist for after each letter tered the name tap button until you een press and ed iar with entering out the letters on ou can do the same Dial phone ing Number y until your Phone creen wn arrow button Phone List screen see New Entry y at the bottom of M L N Number Old number 740 555 1818 New Number 714 221 3432 Replace Number 740 555 1818 Modify Number To Delete a Name or Number 1 Press repeatedly un...

Page 29: ...ure will be available in early 2007 SECTION 6 Following the release of the 1982 movie ET the line phone home entered common usage In 1983 public cellular service made it possible for Americans to phone home from nearly anywhere FACT u see Modify want to delete n arrow button to r number you want u see Delete u see Are you st Number on hone List own wn arrow ugh your nd the g for d number press at ...

Page 30: ...rs To keep it simple we suggest that you ask the Jitterbug operator to update your Phone List for you or go to your personalized web page at www myjitterbug com This feature will be available in early 2007 and select Call List where you can enter names and numbers you want to save Call us for assistance at 1 800 733 6632 SECTION 6 Jones 214 555 1793 Missed Call History 02 02 Show Details story to ...

Page 31: ... us online at www myjitterbug com This feature will be available in early 2007 on Your y until Call History n wn arrow number your Phone will appear screen u will see at the call as shown see Call screen u see en ou sure er you y if not indicates that the d It will be stored your Phone List Call History 01 10 Dr Jones Show Details 214 555 1793 Outgoing Call History 02 02 Outgoing 214 555 1793 Save...

Page 32: ...ss or say or as questions are asked 2 You will be able to review your greeting by answering 3 You will be able to re record your greeting or change it by answering When recording your voicemail greeting make sure you are in a quiet place To Add Your Name to the Standard Greeting 1 Follow the audio instructions and press or as the questions are asked If you need help setting up your voicemail recor...

Page 33: ...ll be available in early 2007 SECTION 8 April 3 2003 was the 30th anniversary of the first public phone call made on a portable cell phone That call was placed by Martin Cooper whose wife Arlene Harris is the founder of GreatCall creator of Jitterbug Phones FACT w message repeatedly cemail isten the n playing automatically il Messages e prompt you can pressing te a message the gone You cannot eted...

Page 34: ... Did by the first of three ss the button to No or press the next name When you number will be dialed Voice Dial Yes to Use Voice Dial Voice Dialing Tips Wait for the beep before speaking Speak clearly at a normal volume as if you were talking to someone on the phone Say the name exactly as it appears on your Phone List Customize your phone settings at www myjitterbug com This feature will be avail...

Page 35: ...Your Customer Agreement and Health and Safety Guide 67 16 06 6 02 PM Page 69 ...

Page 36: ...ment you are bound by its conditions It covers important topics such as how long it lasts fees for early cancellation and late payments our rights to change its conditions and your wireless service limitations of liability privacy how you should handle disputes with us should they arise including the arbitration of disputes If you accept this agreement it will apply to all of your services from Gr...

Page 37: ...Y OF THESE THINGS You can cancel without additional fees if 1 you tell us and 2 return any wireless phone and accessories to us in good con dition 3 before you have used 30 minutes of calling all WITHIN 30 DAYS of receiving your Jitterbug phone You ll still be respon sible through that date for the new service and any charges associated with it ing Plans S BECOME PART OF e prices you pay w long a ...

Page 38: ...FFECT ON YOU HOWEVER YOU CAN END THE AFFECTED SERVICE WITHOUT ANY EARLY CANCELLATION FEE JUST BY CALLING US WITHIN 60 DAYS AFTER WE SEND NOTICE OF THE CHANGE nge or End Your on Charge aintain service with us mmitment period except d by this agreement of service don t count m commitment period minimum commitment n your calling plan minimum commitment e a month to month agreement fee of up to fifty ...

Page 39: ...nd assessments These taxes surcharges and assessments will be included on your bill You are respon sible for payment of all such taxes sur charges and assessments imposed on the products and services provided together with your monthly fees for the products and services provided These taxes surcharges and assessments may change from time to time and we mbers and s We Assign to You ersonal identifi...

Page 40: ...e location where you are and the time of day when the call took place Rates do not apply to credit card or third party operator assisted calls which may be required in certain areas The length of a call will be rounded up to the next full minute Charges start when you first press YES to dial a call on outgoing calls and when the call rings on an incoming call ve you advance h changes might by law ...

Page 41: ...MENT WE MAY SUSPEND YOUR SERVICE UNTIL PAID IN FULL WE RESERVE THE RIGHT TO CHARGE A REASONABLE RECONNECTION FEE IF YOUR ACCOUNT REMAINS UNPAID WE WILL CANCEL SERVICE FOR NON PAYMENT AN EARLY CANCELLATION FEE WILL BE ADDED TO THE BALANCE OWED FOR EACH CANCELLED SERVICE We reserve the right to require an advance deposit or an increased deposit from you based on your payment history and changes ress...

Page 42: ...g but not limited to a paying late more than once in any 12 month period b incurring charges larger than a required deposit or billing limit even if we haven t yet billed the charges if you are unwilling to increase your deposit with us c harassing our employees or agents d lying to us he frequency of use pay simple interest rate the law requires dence of deposit n apply deposits ents in any order...

Page 43: ...services b so others can provide goods or services to us or to you on our behalf c so we or our affiliates can com municate with you about goods or services related to the ones you already receive although you can call us at any time if you don t want us to do this d to protect ourselves or e as required by law legal process with our operations nsolvent or going this agreement or other abusive our...

Page 44: ...stion tunnels weather or other things we don t control or by any act of God You also agree that GreatCall isn t liable for missed voice mails or deletions of voice mails from your voice mailbox if you have one even if you ve saved them If another wireless carrier is involved in any problem you also agree to limitations of liability in its favor that it imposes nces authorized us to t history at an...

Page 45: ...UTES WHICH ARE AVAILABLE BY CALLING THE AAA AT 800 778 7879 OR VISITING ITS WEB SITE AT www adr org The AAA has a fee schedule for arbitrations You will pay your share of the arbitrator s fees and administrative expenses Fees and Expenses except that a for Claims less than 25 we will pay all Fees and Expenses and b for Claims between 25 and 1 000 you will pay only 25 in Fees with Us E READ THIS LY...

Page 46: ...R DIS PUTES BETWEEN YOU AND US About You You represent that you re at least 18 years old and have the legal capacity to accept this agreement If you are ordering for a friend or a member of your family you are bound by the terms of this agree lesser amount as Supplemental mer Related Disputes pay our own other nses including those perts and witnesses y award as much and court with jurisdiction ion...

Page 47: ...n interest Except to the extent we ve agreed otherwise in the provisions on late fees and arbitration this agreement and disputes covered by it are governed by the laws of the state of California without regard to the conflicts of laws rules of that state 10 06 2006 il your friend or greed to the terms you re ordering for a esenting that you re and where the con means the company ent of this agree...

Page 48: ...se of cell phones and recommended Safety Precautions Topics Covered Operating Environment Health and Safety Information Consumer Questions and Answers Road Safety FCC Notice Other Important Safety Information Product Performance Battery Precautions Care and Maintenance 16 06 6 02 PM Page 95 ...

Page 49: ...u in obtaining this information Switch your phone off in health care facilities when any regulations posted in these areas instruct you to do so Hospitals or health care facilities may be using equipment that could be sensitive to external RF energy Vehicles RF signals may affect improperly installed or inadequately shielded electronic systems in ment any special regulations lways switch your phon...

Page 50: ...on as accurately as possible Remember that your phone may be the only means of communication at the scene of an accident do not hang up the call until given permission to do so Restricting Children s Access to your Phone Your phone is not a toy Children should not be allowed to play with it because they could hurt themselves and others damage the phone or make calls that increase your phone bill i...

Page 51: ... Samsung designated accessories that have no metal and must provide at least 1 5 cm separation between the device including its antenna whether extended or retracted and the user s body Non compliance with the above restrictions may result in violation of FCC RF exposure guidelines The FCC has granted an Equipment Authorization for this mobile phone with all reported SAR levels evaluated as in com...

Page 52: ...ng used They also emit very low levels of RF when in the stand by mode Whereas high levels of RF can produce health effects by heating tissue exposure to low level RF that does not produce heating effects causes no known adverse health effects Many studies of low level RF exposures have not found any biological effects Some studies have suggested that some biological effects may occur but such fin...

Page 53: ...he FCC also regulates the base stations that the wireless phone networks rely upon While these base stations operate at higher power than do the wireless phones themselves the RF exposures that people get from these base stations are typically thousands of times lower than those they can get from wireless phones Base stations are thus not the primary subject of the safety questions discussed in th...

Page 54: ...use of wireless phones Many factors affect this measurement such as the angle at which the phone is held or which model of phone is used What is the FDA doing to find out more about the possible health effects of wireless phone RF The FDA is working with the U S National Toxicology Program and with groups of investigators around the world to ensure that high priority animal studies are conducted t...

Page 55: ...re from wireless phone use What about children using wireless phones The scientific evidence does not show a danger to users of wireless phones including children and teenagers If you want to take steps to lower exposure to radio frequency energy RF the measures described above would apply to children and teenagers using wireless phones Reducing the time of wireless phone use and increasing the di...

Page 56: ...ted claims According to the FTC these defendants lacked a reasonable basis to substantiate their claim What about wireless phone interference with medical equipment Radio frequency energy RF from wireless phones can interact with some electronic devices For this reason FDA helped develop a detailed test method to measure electromagnetic interference EMI of implanted cardiac pacemakers and defibril...

Page 57: ...s phone and its features such as speed dial and redial If available these features help you place your call without taking your attention off the road 2 When available use a hands free device If possible add an additional layer of standard sponsored by dvancement of Medical The final draft a joint vice manufacturers and completed in late 2000 manufacturers to ensure and defibrillators are safe FDA...

Page 58: ...ehicle you know to be stolen call roadside assistance or other special non emergency number The wireless industry reminds you to use your phone safely when driving For more information please call 1 888 901 SAFE or visit our Web site www wow com com Provided by the Cellular Telecommunications Internet Association afety to your wireless the many hands free le today ess phone within easy cess your w...

Page 59: ... If wireless equipment is improperly installed and the air bag inflates serious injury could result Switch your phone off before boarding an aircraft The use of wireless phones in aircraft is illegal and may be dangerous to the aircraft s operation Failure to observe these instructions may lead to the suspension or denial of telephone services to the offender or legal action or both dministration ...

Page 60: ...ell phone Dropping it especially on a hard surface can potentially cause damage to the phone and battery If you suspect damage to the phone or battery call us at 1 800 733 6632 Never use any charger or battery that is damaged in any way Use the battery only for its intended purpose Follow battery usage storage and charging guidelines found in your How To Guide ce Your Signal Reception you make or ...

Page 61: ...tween the and terminals of the battery metal strips on the battery for example when you carry a spare battery in a pocket or bag Short circuiting the terminals may damage the battery or the object causing the short circuiting Do not permit a battery out of the phone to come in contact with metal objects such as coins keys or jewelry me depends on the harge and the type of used The battery can arge...

Page 62: ...aint the phone Paint can clog the moving parts and prevent proper operation Do not put the phone in or on heating devices such as a microwave oven a stove or a radiator The phone may explode when overheated If the phone battery charger or any accessory is not working properly call customer service at 1 800 733 6632 The personnel there will assist you and if necessary arrange for service cture or p...

Page 63: ...123 The Fine Print Topics Covered Intellectual Property Disclaimer of Warranties Standard Limited Warranty 16 06 6 02 PM Page 125 ...

Page 64: ... PURPOSE OR USE THE DESIGN CONDITION OR QUALITY OF THE PRODUCT THE PERFORMANCE OF THE PRODUCT THE WORKMANSHIP OF THE PRODUCT OR THE COMPONENTS CONTAINED THEREIN OR COMPLIANCE OF THE PRODUCT WITH THE REQUIREMENTS OF ANY LAW RULE SPECIFICATIONS OR CONTRACT PERTAINING THERETO NOTHING CONTAINED IN THE INSTRUCTION MANUAL SHALL BE CONSTRUED TO CREATE AN EXPRESS OR efined below owned by or y of Samsung a...

Page 65: ...he battery ii any of the seals on the battery are broken or show evidence of tampering or iii the battery has been used in equipment other than the SAMSUNG phone for which it is specified What are SAMSUNG s obligations During the applicable warranty period SAMSUNG will repair or replace at SAMSUNG s sole option without charge to Purchaser any defective component part of Product To obtain service u...

Page 66: ...ENTIAL OR SIMILAR DAMAGES OR LOSS OF ANTICIPATED PROFITS OR BENEFITS OR FOR DAMAGES ARISING FROM ANY TORT INCLUDING NEGLIGENCE OR GROSS NEGLIGENCE OR FAULT COMMITTED BY SAMSUNG ITS AGENTS OR EMPLOYEES OR FOR ANY BREACH OF CONTRACT OR FOR ANY CLAIM BROUGHT AGAINST PURCHASER BY ANY OTHER PARTY SOME STATES PROVINCES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO TH...

Page 67: ...11 073 Printed in Korea CE THIS LIMITED WARRANTY ONE OTHER THAN THE IS PRODUCT AND STATES EMEDY IF ANY PORTION NTY IS HELD ILLEGAL OR OF ANY LAW SUCH PARTIAL ABILITY SHALL NOT AFFECT THE REMAINDER OF THIS PURCHASER ACKNOWLEDGES STRUED TO BE LIMITED BY HE LAW PERMITS THE PARTIES CHASER MAY USE THIRD ENT IN CONJUNCTION G MAKES NO WARRANTIES HERE ARE NO CONDITIONS TORY OR OTHERWISE AS TO OPERATIONS P...

Page 68: ...t on your Phone List 40 Operator calls 39 Placing a call 38 Voice dialing 63 Voicemail calling 61 Call History 56 Reviewing and returning calls 56 Saving a Call 58 Contacting us 14 Customer Agreement 67 D Display screens Inside the phone 26 Outside the phone 22 Deleting Numbers 53 Voicemail 62 E Emergency calls Making and ending emergency calls 32 Ending a call 37 F Features on your Dial phone 17 ...

Page 69: ...n early 2007 INDEX Phone List numbers 41 Returning calls 56 Voice dialing 63 Menu features 56 Messaging Alert notification 62 Deleting messages 62 Saved messages 62 Voicemail 59 O Operator calls Calling operator 39 P Passwords 12 Phone List How to use it 47 Adding names and numbers 48 Phone settings Adjusting sound 30 Emergency calls 32 Silencing ringer 30 Speakerphone 31 R Receiving calls 36 Retu...

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