Samsung J337V, User Manual

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Warning : If you reset your Google Account password, it
can take 24 hours for the password reset to sync with
all devices registered to the account.
Before resetting your device:
1. Verify that the information you want to keep has
transferred to your storage area.
2. Log in to your Google Account and confirm your
user name and password.
To reset your device:
1. From a Home screen, swipe up to access Apps .
2. Tap Settings > General management > Reset >
Factory data reset .
3. Tap Reset and follow the prompts to perform the
reset.
4. When the device restarts, follow the prompts to
set up your device.
Factory reset protection
When you sign in to a Google Account on your device,
Factory Reset Protection is activated. Factory Reset
Protection (FRP) prevents other people from using
your device if it is reset to factory settings without
your permission. For example, if your device is lost or
stolen and a factory data reset is performed, only
someone with your Google Account username and
password can use the device.
You will not be able to access the device after a factory
data reset if you do not have your Google Account
username and password.
Caution : Before shipping your device back to Samsung
or taking it to your nearest Samsung-authorized
service center, you should remove your Google
Account before resetting the device back to factory
settings. For more information, visit
samsung.com/us/support/frp .
Device maintenance 147