![background image](http://html1.mh-extra.com/html/samsung/j337v/j337v_user-manual_4747914151.webp)
Report diagnostic
information
This feature sends diagnostic information about your
device when you are having technical problems.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
General management
>
Report diagnostic information
.
3. Read and accept the consent information to
enable this feature.
Reset
Reset device and network settings. You can also reset
your device to its factory defaults.
Reset settings
You can reset your device to its factory default
settings, which resets everything except the security,
language, and account settings. Personal data is not
affected.
1. From a Home screen, swipe up to access
Apps
.
2. Tap
Settings
>
General management
>
Reset
>
Reset settings
.
3. Tap
Reset settings
, and confirm when prompted.
Device maintenance
145
Summary of Contents for J337V
Page 1: ...SAMSUNG GALAXY J337V USER GUIDE...
Page 7: ...Special features Learn about your mobile device s special features...
Page 13: ...Set up your device Learn how to set up your device for the first time...
Page 111: ...Settings Configure your device s connections and settings...
Page 113: ...Connections Manage connections between your device and a variety of networks and other devices...
Page 138: ...Display Configure your display s brightness screen timeout delay and other settings...
Page 175: ...Other settings Configure features on your device that make it easier to use...
Page 179: ...Legal View legal information for your device...
Page 186: ...CHARITYMOBILE COM 1 877 474 3662...